Representatives need to have better training and communication with the customers. It took 2 hours before I was able to rent me a uhaul..Dianna G.
Customer Reviews for Altons Automotive
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Truck oil light came on the morning I picked up truck. I the customer had to buy oil for truck. I called company where I picked truck up from,she responded let me know if anything happen. But other than that truck worked out fine.Roger W.
El cliente no dejó un comentario.wesley T.
El cliente no dejó un comentario.Eric B.
El cliente no dejó un comentario.Brittany B.
Upgrade your other locations to the level of service I found here.RANDALL S.
The service staff that helped me were all very professional and friendly.Lowery W.
El cliente no dejó un comentario.PIIA H.
good customer serviceteresa L.
El cliente no dejó un comentario.KHYRA D.
Nothing, everyone was very helpful, very polite, and professional. Thank you for all help!Veronica S.
El cliente no dejó un comentario.Geraldine S.
El cliente no dejó un comentario.mark T.
Very efficient and speedy process. Friendly and inviting atmosphere. We were early and the Truck was ready to Be picked up already. Definitely an excellent location to rent from.Cheryl E.
Extraordinario servicio al clienteJeffrey M.
AWESOME SERVICEChristen F.
El cliente no dejó un comentario.Jermika B.
Experience was great. Great, friendly staff!Brian S.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Laura M.
El cliente no dejó un comentario.Angela N.
El cliente no dejó un comentario.SANDRA P.
Provide some tie down straps in the 20 foot trucksGLENN W.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.Patricia B.
El cliente no dejó un comentario.Jaime C.
This was a change of requested pickup location and we were not notified of the change. This cost us time, extra miles and cost.EMMET A.
I drive 4 miles the truck gas light came on.Clete C.
El cliente no dejó un comentario.Duane R.
El cliente no dejó un comentario.William O.
El cliente no dejó un comentario.Stephen B.
El cliente no dejó un comentario.RICHIE S.
During my move I experienced getting stuck in muddied area of my apartment complex, it would be cool if necessary tools were available for incidents of such matters. Thanks Uhaul USA, your convenience was well worth using. VIVIANVivian F.
El cliente no dejó un comentario.Dennis W.
El cliente no dejó un comentario.Jessica P.
It would be nice if a customer calls, that their call would be returned in a timely matter. I called 3 times and finally had to call customer service to get everything straighten out . Chantel at the customer service number did an excellent job in straighten everything out for us,since we were in a time crunch.THANK YOU Chantel !!
El cliente no dejó un comentario.KEITH F.
El cliente no dejó un comentario.Hector R.
El cliente no dejó un comentario.Jill H.
El cliente no dejó un comentario.Allyson E.
El cliente no dejó un comentario.ostella H.
El cliente no dejó un comentario.jaisa W.
Outstanding experience so far. Still have tovreturn some unused boxes. We will see if Fort Worth is as good as Beaumont.carol T.
Very friendly & easy accessRafael G.
El cliente no dejó un comentario.Mildred H.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.Nicholas B.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.BRANDON R.
El cliente no dejó un comentario.Antonio H.
El cliente no dejó un comentario.Rodney D.
El cliente no dejó un comentario.Ramon O.
I rented trailer needed longer and was told no because he rented to someone elseDEWAYNE O.
A+++ location and serviceRichard R.
El cliente no dejó un comentario.Tim L.
The paperwork process takes wayyyyy to long! A couple Coupons to Popeyes would be an awesome game butJoseph M.
It's perfectEmile L.
Service was slow, lady was friendly but not well versed on the process. We were told the trailer would not crank up, the guy used a pallet jack to attach to truck, but crank did work.Alice S.
El cliente no dejó un comentario.matthew B.
They gave me wonderful customer Service considering the lack of communication and the dropped ball from Best Storage Beaumont LP on N 7th Street.CHESTER G.
El cliente no dejó un comentario.ron J.
I would recommend anyone to use U-Haul.. they are the best. Very understanding and helpful if ya need anything dealing with they truck.Jenita G.
El cliente no dejó un comentario.Buddy A.
El cliente no dejó un comentario.Nancy B.
El cliente no dejó un comentario.Matthew M.
The truck we rented seemed to have a transmission that "struggled" a lot during our drive...seemed to be stuck in a gear many times.Chris W.
El cliente no dejó un comentario.JUSTIN P.
El cliente no dejó un comentario.ROBERT B.
Truck should be filled with gasoline and that way we would not have to go to gas station right awayJeanette K.
El cliente no dejó un comentario.robert L.
El cliente no dejó un comentario.Maria R.
El cliente no dejó un comentario.Michelle S.
Pat was so very nice & opened a little earlier to accommodate me. After a frustrating morning he was a welcomed reprieve.Carol H.
They were very personable,friendly and prompt when I arrived. In uniforms and looked professional. Unlike the Highway 3 store in Webster,TxEarnest L.
Didn't give us the trailer we requested, therefore the front end of the car is tore off so we will be ding insurance against this company.dorothy J.
El cliente no dejó un comentario.fred F.
Moving made easy with y'allMichele B.
Inspect all equipment before renting to a customer. I made it 400 miles before i had to pull over and call roadside assistance to bring me 2 new tires for the tow dolly i was renting the tread came off on one of the tires and i caught it before it blew out. I would have lost the car i was pulling and possible lost my truck i was towing it with.CHRISTOPHER M.
Great service, it was a very pleasant experienceJOSH B.
El cliente no dejó un comentario.Frankie R.
El cliente no dejó un comentario.David B.
Fast and easy, thanks for being so accommodatingDAVID S.
Pat and Suzzie went above and beound to help me on the rental.. Awesome experience would recommend to everybody this is the place to go !!!!LARRY T.
El cliente no dejó un comentario.christin C.
El cliente no dejó un comentario.Stephanie G.
Have equipment at the location it's supposed to be at ...George M.
El cliente no dejó un comentario.Bobby S.