Excellent Location!
MATHEW D
Customer Reviews for Als Compound
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need to get new straps to tie down vehicles I had to use my tie downs to tie down the vehicle.
Michael BVery friendly and helpful service. I had requested 24 moving blankets and Prince Albert location only had 12 to offer - perhaps could stock up on these as they are a great moving tool.
Lee KThe service was awesome. Everything went well.
Lucie DLittle lube on the ratchets and new straps would make it better.
Bradley CI was quite pleased that arrangements could be made to pick up and return the trailer at a convenient time for us.
Brian PExcellent service, professionalism, exceeding expectations.
Dwight SVery friendly service 👍🏻
NANCY BIt was a good experience he is friendly and he explain to us briefly
Melalin BAl was excellent to deal with. Friendly guy who takes care of his customers!
Nicole MWe were first sent to a different location which was a rundown, boarded up and vandalized building. Had to call to get to another location so we could properly drop off the U-Haul property without issue. Als compound was extremely helpful and informative would recommend them as the only location for uhauls in prince Albert.
Markel GVery friendly and helpful. Will rent from again and would recommend this location. Thank you.
Sarah BWas a little confused at the drop off location. Asked if there was anything I needed to do and was told no and to just drop out back. Later seen an email to fill out self drop off. Tried online and couldn’t. Tried downloading the app and also had issues doing so. I think that part may have been my phone though. Otherwise, very happy with the service during reservation and at the pick up depot.
MIKE BFriendly staff and nothing to change first time using the uhaul to move good experience
robin gI asked for boxes didn't get oh well
Marilyn MEverything was easy and awesome
Michelle BEither have vehicle full of gas or pay for the extra gas when dropped off
Chris EEverything was awesome! Al always goes above and beyond!
Walter GAdvertise this location a lot more so that people know how to contact them more easily!
Mahore ROvercharged without informing me.
YASHIK JNothing polite and friendly he was a good guy very helpful
Kevin TPrompt communication....excellent drop off.
Ian Svery good service and no problems or issues
William BVery helpful
Greg ANothing needed
bonnie fThe owner of the uhaul place was a pleasure to deal with. It was quick and easy to rent and return. Thanks!
darci pI had clear instructions I needed a U-haul from Humboldt Saskatchewan where I lived and I went to Prince Albert. the worker called me saying I moved the time to 12 p.m. on Friday in Saskatoon and he said I would have to return it within 24 hours for another family to use it and acted as if he did me a favor when I got off work at 12pm in Humboldt and knew no one in Saskatoon and asked if there were Uhauls in Prince Albert available which was my driving destination anyways so he should've looked there first instead of Saskatoon which was out of the way and to return it within 24hrs after moving??? that makes no sense. on top of all of this you guys charged me extra fees for extra KM when you KNEW my travel destination for the U-HAUL was from PRINCE ALBERT to humboldt back to prince albert?
Steven BYou need more locally places to pick up and drop off equipment
Brian MAll was fine.
George RAl was absolutely awesome to work with.
Mark ANo service had to wait for someone to be at the shop for pick up then we got a smaller trailer then we had booked & also with s as different license plate then our contract said which in turn made whitecourt think we hadn’t returned. On the other hand Whitecourt was excellent!
Tanya P3rd time going through al and no problems what so ever
Tyson SVery friendly guy, willing to work with you
Christian LAll services were excellent
Pat WUpgrade
Rex OEverything was great, no time at all to get my unit and return was even better!!
Mark NAl Skauge was excellent to deal with when booking and picking up the vehicle. Highly recommend this location.
Tanner FExcellent service
EDITH KAll good!!
Shane DImprove your online reservation site. I attempted to book via your online site and every time I did it had me picking up my trailer about 150 km away. Which was totally unacceptable and totally inconvenient for me. I finally had to phone the outlet that I wanted it from and was Looked after immediately by a very accommodating man.
Ronda WHe helped me out alot with this past weekend. Everywhere I called there was absolutely no rentals but he managed to get me a 9 by 5 trailer and it did the job. Thanks!
clarissa nI had a credit card bill from June 13, 2023 for 88.69 Canadian funds. This was for boxes and other items I ordered on-line and for the shipping. None of these things were applicable because I never received any boxes, mattress bag or a dolly. This is a charge which should go away or I will have to dispute it. This makes my overall experience very bad and I feel like I was robbed on-line by your team. By the way there was no dolly on location at the pick-up site. This is ridiculous, who moves without a dolly? I had to go extra miles in the truck to drive to Canadian Tire and buy one.
Andrew KThe experience I had using U-Haul equipment was A1
ROBERT FAwesome service
Raymond NThank you for all your help Al! It is greatly appreciated and I will definitely be using your service in the future. Lori Ahenakew
Lori AGreat service. Thanks
Shane DEverything was good
Dolly MMore accessible yard to return trailers
Zachary WNothing Really
Gerald H