Customer Reviews for Als Compound
(U-Haul Neighborhood Dealer)

267 reviews

4290 5th Ave E   Prince Albert, SK S6W0A5

(306) 764-0002

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(306) 764-0002

4290 5th Ave E
Prince Albert, SK S6W0A5

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

yang w 
Rating:
5.0

Customer did not leave a comment.

TREVOR R 
Rating:
5.0

Previous customers did no wash truck before returning it and dealer didn’t have time to properly wash it before I was picking it up.

Doug R 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
5.0

Customer did not leave a comment.

Tu D 
Rating:
5.0

Great experience. Thank you.

Sarah B 
Rating:
5.0

Customer did not leave a comment.

TREVOR R 
Rating:
5.0

Customer did not leave a comment.

ELDHOSE K 
Rating:
5.0

Nothing to change. It’s good service

Joel M 
Rating:
3.0

Customer did not leave a comment.

Masum C 
Rating:
5.0

Service was excellent, on time, unit was clean. Attendant helped me hook it up and made sure it was safe and ready to go. Unit worked well and was just the right size. Any customers using this location will get excellent service. Highly recommended.

Wayne P 
Rating:
3.0

Customer did not leave a comment.

Connie Y 
Rating:
4.0

All good

rodney b 
Rating:
5.0

Excellent Location!

MATHEW D 
Rating:
5.0

Need to get new straps to tie down vehicles I had to use my tie downs to tie down the vehicle.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Carrie-lee J 
Rating:
5.0

Very friendly and helpful service. I had requested 24 moving blankets and Prince Albert location only had 12 to offer - perhaps could stock up on these as they are a great moving tool.

Lee K 
Rating:
4.0

Customer did not leave a comment.

Shelley L 
Rating:
5.0

Customer did not leave a comment.

Wayne T 
Rating:
5.0

Customer did not leave a comment.

Gordon F 
Rating:
5.0

The service was awesome. Everything went well.

Lucie D 
Rating:
5.0

Customer did not leave a comment.

garry B 
Rating:
5.0

Customer did not leave a comment.

Glenn T 
Rating:
4.0

Customer did not leave a comment.

Rick R 
Rating:
5.0

Customer did not leave a comment.

Sheryl R 
Rating:
5.0

Little lube on the ratchets and new straps would make it better.

Bradley C 
Rating:
4.0

I was quite pleased that arrangements could be made to pick up and return the trailer at a convenient time for us.

Brian P 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Jake L 
Rating:
5.0

Excellent service, professionalism, exceeding expectations.

Dwight S 
Rating:
5.0

Very friendly service 👍🏻

NANCY B 
Rating:
5.0

Customer did not leave a comment.

Lena H 
Rating:
3.0

Customer did not leave a comment.

Darrell W 
Rating:
5.0

It was a good experience he is friendly and he explain to us briefly

Melalin B 
Rating:
5.0

Customer did not leave a comment.

Janneth L 
Rating:
5.0

Al was excellent to deal with. Friendly guy who takes care of his customers!

Nicole M 
Rating:
3.0

We were first sent to a different location which was a rundown, boarded up and vandalized building. Had to call to get to another location so we could properly drop off the U-Haul property without issue. Als compound was extremely helpful and informative would recommend them as the only location for uhauls in prince Albert.

Markel G 
Rating:
3.0

Customer did not leave a comment.

Barry P 
Rating:
5.0

Very friendly and helpful. Will rent from again and would recommend this location. Thank you.

Sarah B 
Rating:
5.0

Was a little confused at the drop off location. Asked if there was anything I needed to do and was told no and to just drop out back. Later seen an email to fill out self drop off. Tried online and couldn’t. Tried downloading the app and also had issues doing so. I think that part may have been my phone though. Otherwise, very happy with the service during reservation and at the pick up depot.

MIKE B 
Rating:
5.0

Customer did not leave a comment.

Chris E 
Rating:
5.0

Friendly staff and nothing to change first time using the uhaul to move good experience

robin g 
Rating:
5.0

I asked for boxes didn't get oh well

Marilyn M 
Rating:
3.0

Customer did not leave a comment.

Dwayne H 
Rating:
5.0

Customer did not leave a comment.

Tammy B 
Rating:
5.0

Customer did not leave a comment.

Faith N 
Rating:
5.0

Customer did not leave a comment.

mark l 
Rating:
5.0

Everything was easy and awesome

Michelle B 
Rating:
3.0

Either have vehicle full of gas or pay for the extra gas when dropped off

Chris E 
Rating:
5.0

Everything was awesome! Al always goes above and beyond!

Walter G 
Rating:
5.0

Customer did not leave a comment.

Lynn S 
Rating:
3.0

Customer did not leave a comment.

Erdine M 
Rating:
5.0

Advertise this location a lot more so that people know how to contact them more easily!

Mahore R 
Rating:
5.0

Customer did not leave a comment.

dwayne k 
Rating:
5.0

Customer did not leave a comment.

Hayley H 
Rating:
1.0

Overcharged without informing me.

YASHIK J 
Rating:
5.0

Nothing polite and friendly he was a good guy very helpful

Kevin T 
Rating:
5.0

Prompt communication....excellent drop off.

Ian S 
Rating:
5.0

Customer did not leave a comment.

Alex H 
Rating:
5.0

very good service and no problems or issues

William B 
Rating:
5.0

Very helpful

Greg A 
Rating:
4.0

Nothing needed

bonnie f 
Rating:
5.0

Customer did not leave a comment.

Arctic B 
Rating:
5.0

The owner of the uhaul place was a pleasure to deal with. It was quick and easy to rent and return. Thanks!

darci p 
Rating:
1.0

I had clear instructions I needed a U-haul from Humboldt Saskatchewan where I lived and I went to Prince Albert. the worker called me saying I moved the time to 12 p.m. on Friday in Saskatoon and he said I would have to return it within 24 hours for another family to use it and acted as if he did me a favor when I got off work at 12pm in Humboldt and knew no one in Saskatoon and asked if there were Uhauls in Prince Albert available which was my driving destination anyways so he should've looked there first instead of Saskatoon which was out of the way and to return it within 24hrs after moving??? that makes no sense. on top of all of this you guys charged me extra fees for extra KM when you KNEW my travel destination for the U-HAUL was from PRINCE ALBERT to humboldt back to prince albert?

Steven B 
Rating:
1.0

You need more locally places to pick up and drop off equipment

Brian M 
Rating:
5.0

All was fine.

George R 
Rating:
4.0

Customer did not leave a comment.

Bryan P 
Rating:
5.0

Al was absolutely awesome to work with.

Mark A 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

Lana A 
Rating:
4.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Customer did not leave a comment.

Valmore D 
Rating:
5.0

Customer did not leave a comment.

Emmanuel M 
Rating:
2.0

No service had to wait for someone to be at the shop for pick up then we got a smaller trailer then we had booked & also with s as different license plate then our contract said which in turn made whitecourt think we hadn’t returned. On the other hand Whitecourt was excellent!

Tanya P 
Rating:
5.0

Customer did not leave a comment.

Nola D 
Rating:
5.0

3rd time going through al and no problems what so ever

Tyson S 
Rating:
5.0

Very friendly guy, willing to work with you

Christian L 
Rating:
4.0

All services were excellent

Pat W 
Rating:
5.0

Upgrade

Rex O 
Rating:
5.0

Everything was great, no time at all to get my unit and return was even better!!

Mark N 
Rating:
5.0

Customer did not leave a comment.

Melanie H 
Rating:
5.0

Customer did not leave a comment.

Andy G 
Rating:
4.0

Customer did not leave a comment.

Tanya F 
Rating:
5.0

Al Skauge was excellent to deal with when booking and picking up the vehicle. Highly recommend this location.

Tanner F 
Rating:
5.0

Excellent service

EDITH K 
Rating:
5.0

Customer did not leave a comment.

Thomas P 
Rating:
5.0

Customer did not leave a comment.

TREVOR R 
Rating:
5.0

Customer did not leave a comment.

Ben D 
Rating:
5.0

Customer did not leave a comment.

Laura W 
Rating:
5.0

Customer did not leave a comment.

Kathryn D 
Rating:
5.0

All good!!

Shane D 
Rating:
5.0

Improve your online reservation site. I attempted to book via your online site and every time I did it had me picking up my trailer about 150 km away. Which was totally unacceptable and totally inconvenient for me. I finally had to phone the outlet that I wanted it from and was Looked after immediately by a very accommodating man.

Ronda W 
Rating:
3.0

Customer did not leave a comment.

Kris M 
Rating:
5.0

He helped me out alot with this past weekend. Everywhere I called there was absolutely no rentals but he managed to get me a 9 by 5 trailer and it did the job. Thanks!

clarissa n 
Rating:
5.0

Customer did not leave a comment.

Sara L 
Rating:
5.0

Customer did not leave a comment.

Salome M 
Rating:
2.0

I had a credit card bill from June 13, 2023 for 88.69 Canadian funds. This was for boxes and other items I ordered on-line and for the shipping. None of these things were applicable because I never received any boxes, mattress bag or a dolly. This is a charge which should go away or I will have to dispute it. This makes my overall experience very bad and I feel like I was robbed on-line by your team. By the way there was no dolly on location at the pick-up site. This is ridiculous, who moves without a dolly? I had to go extra miles in the truck to drive to Canadian Tire and buy one.

Andrew K 
Rating:
5.0

Customer did not leave a comment.

TREVOR R 
Rating:
5.0

Customer did not leave a comment.

Veryl C 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top