Good Customer service.Latasha E.
Customer Reviews for Almeda Conoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Lazy ,bad customer serviceSergio V.
Very professionalomar R.
Charge to many fees I was charge 98.00 one day and 81.00 the next time I used this company for only 4 hours but other than that it's a good companybridgette P.
The flat bed trailer had a flat tire , unable to see it when unloaded however after placing the load it was very noticeable I stoped at the Gulf Fwy branch to ask for help to put some air on the tire and the employee was very negative saying I don't have nothing to do with it! even though I called to make the reservation with them at the Gulf Fwy and they send me to the connoco on ALMEDA Genoa! Thank you so much for listening I will still continue to do business with U-Haul again. I am sure it will be fixed, otherwise what is the purpose of this survey. ¡Gracias de nuevo!enrique V.
El cliente no dejó un comentario.Angela J.
El cliente no dejó un comentario.Rafael G.
El cliente no dejó un comentario.Charles J.
Truck smells bad insideCARLOS G.
El cliente no dejó un comentario.Brian K.
This is the best rental location I ever been to I will be using this location in the foreseeable futuredavid F.
El cliente no dejó un comentario.sonia N.
El cliente no dejó un comentario.sonia N.
El cliente no dejó un comentario.Bryan P.
El cliente no dejó un comentario.DIEGO B.
El cliente no dejó un comentario.YAJAIRA L.
El cliente no dejó un comentario.Wendy O.
THE BESTTerry G.
Returned everything as was given and said was ok and sent receipt and next day charged another fee on my credit card and then gave back and then put same amount on there, You need to take your Uhaul trucks away from this location this vendor is very dishonest and a scammer. I would not recommend this place to anyone.Andre V.
El cliente no dejó un comentario.JOEL N.
El cliente no dejó un comentario.frank A.
El cliente no dejó un comentario.Kenny Q.
El cliente no dejó un comentario.carlos R.
El cliente no dejó un comentario.MOHAMMAD A.
Nice and quickMahar Y.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.nakitta B.
El cliente no dejó un comentario.Alexandria O.
Your app sucks Customer service hold times are terrible The online chat sucks Follow-up and resolution are terribleFrieda W.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Nikoda W.
Was a older gentleman with a bad back and couldn't help very muchMICHAEL M.
The person who assisted me outside (I am sorry I do not know his name) was AMAZING! He was so knowledgeable and helpful. And, upon our return, he was just as helpful. He is a keeper!Wendy O.
El cliente no dejó un comentario.Ken C.
Good people and very professionalisiac C.
There was blood all over the passenger side ceiling, seat, seat belt, door and back panel, as well as the driver side door armrest. I had to clean the truck for an hour before I could use it. The man was very nice, I just couldn't get passed thevblooBobbi C.
El cliente no dejó un comentario.Gilbert S.
El cliente no dejó un comentario.fabian E.
Great service very friendly âï¸ âï¸âï¸âï¸😊Christine S.
Truck was not clean Check engine light onAaron M.
With the resources available, everything was good.Kamran A.
El cliente no dejó un comentario.Eduardo P.
El cliente no dejó un comentario.Eduardo P.
El cliente no dejó un comentario.Oscar D.
El cliente no dejó un comentario.PAUL C.
El cliente no dejó un comentario.Alton W.
El cliente no dejó un comentario.Manuel V.
El cliente no dejó un comentario.Andrea S.
El cliente no dejó un comentario.Jessica S.
Everyone here was cheerful and helpful! One of the best UHaul pickup experiences we've ever had.Kevin R.
El cliente no dejó un comentario.maria V.
El cliente no dejó un comentario.Raul F.
El cliente no dejó un comentario.hua Q.
El cliente no dejó un comentario.TIM B.
El cliente no dejó un comentario.Blanca O.
The truck was old, poorly maintained and a safety hazard, pretty much. Issues with brakes, check engine light on, no passages seatbelt, truck won't go pass 55mph on highway. Add all that to poor customer service. This was my worst Ã¹haul experience ever.Tunde A.
El cliente no dejó un comentario.Jose E.
El cliente no dejó un comentario.Christy E.
El cliente no dejó un comentario.Celeste H.
Affable and knowledgeable staff. Location provided prompt attention and was efficient in their transaction(s).ETHAN B.
Fast friendly serviceJACQUELYN M.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.juan H.
El cliente no dejó un comentario.KASSANDRA S.
El cliente no dejó un comentario.ANGELO C.
El cliente no dejó un comentario.ERIC B.
El cliente no dejó un comentario.JOE H.
El cliente no dejó un comentario.JAMES DANIEL M.
I would recommend to a friend this location but the uhaul rep is very rude just because I don't completely understand what he said and ask him to repeat it again he repeated again in a very loud tone and unprofessional wayLINH H.
El cliente no dejó un comentario.NAJI K.
El cliente no dejó un comentario.Pedro V.
El cliente no dejó un comentario.Katherine M.
El cliente no dejó un comentario.TONY M.
El cliente no dejó un comentario.SIPRIANO R.
El cliente no dejó un comentario.DEBRA Y.
El cliente no dejó un comentario.ERIC OWEN W.
Don't recommend them to go to the 10541 Almeda Genoa location,the truck head lights was out,the truck was dirty and sticky,and they charged me more than the location that sent me to them that didn't have a truck available!LILLIE LA-RREN B.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.NESTOR M.
El cliente no dejó un comentario.FATHI Z.
Location was Closed when I dropped off the Uhaul, but it was very well light and area seemed safe.Ricardo S.
El cliente no dejó un comentario.LISA SHARON M.
Nothing perfectvicent B.
Everything was fineSHARON B.
El cliente no dejó un comentario.DEBRA S.
El cliente no dejó un comentario.ALEX G.
El cliente no dejó un comentario.NICKLIS A.
El cliente no dejó un comentario.MEHMET T.
El cliente no dejó un comentario.ANDREW H.
El cliente no dejó un comentario.VAHID J.
El cliente no dejó un comentario.ROBERT F.
At the first time one of them lie to me' and the second one get mad and start to shout' need more respect and patient....thkz.Juan M.
This wasn't the location I was to pick up the trailer!!! I called the place in Manvel the morning I was to pick up the trailer and spoke to a gentleman there. I checked to see if the trailer was there and told him what time I would be picking it up since it was later than I had told them I would be there. He told me no problem it would be there for me. Something just told me to call later that afternoon and they had let someone else have my trailer I had reserved. I had to go to Houston to get a trailer after having reservations to get one by my home. The gentleman was very nice that I had to go to Houston to get the trailer. It was a very big inconvenience for us to have to go pick the trailer up in Houston. What is the purpose of making a reservation only to have them release the trailer out from under you? This is not good business!Judy K.
El cliente no dejó un comentario.Bernardino O.
It was perfect.Yesenia C.
Although this location did an exceptional job, my complaint is with U-HAUL in general. I made a reservation for this trailer 3 weeks in advance only to be called the evening before and told that the location I chose near me would not have the trailer. Instead i was forced to drive an hour away to get the trailer I needed and then an hour back home in Houston traffic. When i was done with the trailer and went to the selected drop off location, i was told that they were not accepting trailers and that i would have to call the help line to find a drop location. After sitting on hold for 15 minutes waiting to talk to someone, they were finally able to find me a drop location. However it was over an hour away. Once i finally got to the drop location, no one was there to accept the trailer. I then tried to complete the online drop off procedure only for the app to fail and not allow photos to upload from my phone. I had to again get on the phone with the help line to manually check in the unit. In all, the experience was horrible.David P.
El cliente no dejó un comentario.Johnny P.
El cliente no dejó un comentario.JOSE A.