Guys helped me when I picked up and helped when I returned it highly recommended
Jacqueline C.
Customer Reviews for Allstar Autoglass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Your system for rental agreement is time consuming and burdensome. A simple rental of a trailer to use locally has become too complicated. Everything has to be done by E-mail and for this 68 year old it was a hassle. I don't have a printer and wasn't expecting what took place. Thank goodness for the good people at All Star auto glass for getting me through this overcomplicated process. The trailer was great and was what I needed but, your rental process was not what this old man was ready for!
steve T.The entire experience was absolutely amazing. I would recommend this location to anyone.
James S.Nice guy. always does a real nice job
George N.There is no where to drop the key when returning after hours. Young lady at the 800 number was great and helpful.
Cecily W.All star Auto glass put in the U-Haul drop off location as Corpus Christi, when I actually dropped in Carlsbad NM. Charging me $803.00 and caused me to have auto payments bounce. Over $400 in the negative!!!!! When I called, no one answered the phone!!!
Melissa W.The location is a glass place and has a big crack in the door- but the people were kind, friendly and helpful
MARY P.This location was closed. So not much information.
BARBARA D.After setting up the reservation with Richard at Allstar I kept getting calls from Abilene telling me I needed to pick up the truck in Wolford that there was not a truck in Levelland. They kept calling even after I had already picked the truck up, a little annoying. That's all !!
Ruben G.Would be helpful and easier to lift and hook up if each trailer had a block to set the hitch on.
Cindy C.Truck was dirty inside and out when I picked it up. The windshield was dirty with dead bugs and the inside was covered with dirt. I actually had to stop and clean it up myself at the nearest gas place. It took over an hour to actually pick up this truck via the Internet. A bad experience. The company was nice when I returned the truck much cleaner than I received it.
Jimmy R.It was a smooth transaction and setup! No issues with any equipment or personnel. In fact Richard was very helpful!
ADOLFO P.Everything was simple and painless highly satisfied
Harley D.Quick and easy and affordable. Management was available every time we called. Will definitely use this location again and highly recommend to everyone! DeeLaine Ruiz
DEELAINE R.Have this dealer show up. After calling twice to confirm pickup on Monday….he failed to show up to do the paperwork. Luckily U-Haul corporate took over and rented me the trailer
Phil D.If I didn't hv to drive a extra 40 miles the opposite direction to get the Trk it wouldn't hv been bad . U haul sucks ! This location did what they needed to do
HUDSON H.Employees did not help me park trailer in a cramped parking lot
Rick A.The local U HAUL dealer worked with me and addressed my priorities and needs and covered all the bases as far as getting me the right vehicle and plan for my moving experience. Gracias
LONNIE H.Drop off clarity
DEBRA F.The gentleman was covering for the owner, but was very polite and friendly. He took all of my information, said I could go ahead and leave the Uhaul and if the owner needed to reach he would call.
ROBERT ALAN H.The mobile app was not as easy to navigate. The truck was not full on the tank of gas. We put $42 to drive to Seminole and then $12 to bring it up to where it was. The previous people did not clean the truck very well. We got in there and swept it and mopped it because my new mattresses got stained due to some filth on the floor.
Esperanza L.Inspect the tires, replace flats and tires with bubbles in tread
WILLIAM E.They were very nice and helpful.
Dillon W.Took care of me really quick. Nice experience. Thanks guys
BOBBY C.Everything was great! Reserved over the phone and pick up/ drop off was quick and easy.
STACIE S.Not specific to this location, but I should not be charged extra for dropping off equipment in a closer location and early just because you have supply issues in certain parts of the country. Your equipment issues are not my problem and I should pay a standard rate per day regardless of where I pick up or drop off.
SARA N.Thanks.
sarah W.I requested a 10' truck and was given a 15' truck which was more expensive. I chose and paid for a regular dolly and was given a furniture dolly. I didn't use the furniture dolly because I didn't move and furniture.
Tara W.Just keep up your good work y'all are awesome, we have rented from you three times and if needed again we will return.
ANGELA J.I got ripped off! The website was messed up the whole weekend so I couldn't check the recorded fuel level, and when I returned the truck it had more fuel than when I picked it up and I got charged $22! Plus didn't get the dolly I requested and had to spend over 30 minutes on a three way call just to get the key lock box code! Truck ran great, but the entire experience cost me time and money that really hindered my move.
Eric T.Didn't connect my trailer properly and didn't give me the correct equipment
RICHARD JOSHUA N.No clue! I didn't return it there.
SHELLEE S.We had very short notice on our van needing to be picked up 62 miles away. It's caused some stress but The repressentative was very helpful and understanding
Cody P.It was very easy and everyone we dealt with were nice and readily ready to assist.
Melissa C.Keep these guys too. This is not our first time at this location and these folks are awesome.
Carey J.Keep on Trumpin!
jacob F.