Customer Reviews for Allstar Autoglass
(U-Haul Neighborhood Dealer)

105 reviews

611 Houston St   Levelland, TX 79336

(806) 894-4561

Office Hours

  • Mon: Closed
  • Tue-Fri: 1 pm–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(806) 894-4561

611 Houston St
Levelland, TX 79336

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 1 pm–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Debbie A 
Rating:
5.0

Very quick and professional .

Craig B 
Rating:
3.0

Make sure U-Haul has it stuff in order... !!!!! ....

Monica G 
Rating:
3.0

We were forced to drive to Levelland to pick up trailer based on availability. Additional days were offered for the inconvienence but I would have rather had a discounted rate due the extra milage.

William T 
Rating:
4.0

Customer did not leave a comment.

Leslie J 
Rating:
1.0

We had to travel here from Lubbock because there were no available trucks in Lubbock. The person running it was very nice and helpful, but it was basically a shed on a gravel lot where the equipment was kept. Again, super nice person working there, but it's a massive stretch to call this much of a location.

JEREMY B 
Rating:
2.0

Be accurate on gas gauge. I filled gas to where it was when I got it and they said I needed to put more. I didn't so I got charged like 50 extra dollars

Theodore L 
Rating:
3.0

Was charged$ 67,07 to my card days later I purchased safe move no explanation why

Kevin L 
Rating:
5.0

Have more availability for regular size trucks or vans at the levelland TX location. My uhaul Rep at All-star Auto Glass was truly amazing and patient walking me through the reservation process when our Internet service was not working properly...

Jessica P 
Rating:
4.0

Customer did not leave a comment.

RENE P 
Rating:
5.0

Guys helped me when I picked up and helped when I returned it highly recommended

Jacqueline C 
Rating:
5.0

Your system for rental agreement is time consuming and burdensome. A simple rental of a trailer to use locally has become too complicated. Everything has to be done by E-mail and for this 68 year old it was a hassle. I don't have a printer and wasn't expecting what took place. Thank goodness for the good people at All Star auto glass for getting me through this overcomplicated process. The trailer was great and was what I needed but, your rental process was not what this old man was ready for!

steve t 
Rating:
5.0

Customer did not leave a comment.

Charles K 
Rating:
5.0

Customer did not leave a comment.

Jaime W 
Rating:
5.0

The entire experience was absolutely amazing. I would recommend this location to anyone.

James S 
Rating:
4.0

Customer did not leave a comment.

Thomas T 
Rating:
5.0

Nice guy. always does a real nice job

George n 
Rating:
5.0

Customer did not leave a comment.

Ruben G 
Rating:
2.0

There is no where to drop the key when returning after hours. Young lady at the 800 number was great and helpful.

Cecily W 
Rating:
4.0

Customer did not leave a comment.

Cosme P 
Rating:
3.0

Customer did not leave a comment.

Cosme P 
Rating:
5.0

Customer did not leave a comment.

Barry R 
Rating:
5.0

Customer did not leave a comment.

Louise J 
Rating:
1.0

All star Auto glass put in the U-Haul drop off location as Corpus Christi, when I actually dropped in Carlsbad NM. Charging me $803.00 and caused me to have auto payments bounce. Over $400 in the negative!!!!! When I called, no one answered the phone!!!

Melissa W 
Rating:
5.0

Customer did not leave a comment.

Veronica Y 
Rating:
5.0

The location is a glass place and has a big crack in the door- but the people were kind, friendly and helpful

MARY P 
Rating:
3.0

This location was closed. So not much information.

BARBARA D 
Rating:
5.0

After setting up the reservation with Richard at Allstar I kept getting calls from Abilene telling me I needed to pick up the truck in Wolford that there was not a truck in Levelland. They kept calling even after I had already picked the truck up, a little annoying. That’s all !!

Ruben G 
Rating:
3.0

Customer did not leave a comment.

LORETTA L 
Rating:
5.0

Customer did not leave a comment.

Jerry B 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
4.0

Would be helpful and easier to lift and hook up if each trailer had a block to set the hitch on.

Cindy C 
Rating:
3.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Customer did not leave a comment.

FRANKIE K 
Rating:
5.0

Customer did not leave a comment.

Ocie W 
Rating:
5.0

Customer did not leave a comment.

JARRON G 
Rating:
2.0

Truck was dirty inside and out when I picked it up. The windshield was dirty with dead bugs and the inside was covered with dirt. I actually had to stop and clean it up myself at the nearest gas place. It took over an hour to actually pick up this truck via the Internet. A bad experience. The company was nice when I returned the truck much cleaner than I received it.

Jimmy R 
Rating:
5.0

Customer did not leave a comment.

farnkie k 
Rating:
5.0

It was a smooth transaction and setup! No issues with any equipment or personnel. In fact Richard was very helpful!

ADOLFO P 
Rating:
5.0

Customer did not leave a comment.

Mayra G 
Rating:
5.0

Customer did not leave a comment.

David N 
Rating:
4.0

Customer did not leave a comment.

DIONICIO G 
Rating:
5.0

Customer did not leave a comment.

MARTHA G 
Rating:
4.0

Customer did not leave a comment.

Justin G 
Rating:
5.0

Customer did not leave a comment.

JOSE R 
Rating:
5.0

Everything was simple and painless highly satisfied

Harley D 
Rating:
5.0

Quick and easy and affordable. Management was available every time we called. Will definitely use this location again and highly recommend to everyone! DeeLaine Ruiz

DEELAINE R 
Rating:
1.0

Have this dealer show up. After calling twice to confirm pickup on Monday….he failed to show up to do the paperwork. Luckily U-Haul corporate took over and rented me the trailer

Phil D 
Rating:
5.0

Customer did not leave a comment.

Monty R 
Rating:
4.0

If I didn’t hv to drive a extra 40 miles the opposite direction to get the Trk it wouldn’t hv been bad . U haul sucks ! This location did what they needed to do

HUDSON H 
Rating:
3.0

Employees did not help me park trailer in a cramped parking lot

Rick A 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD S 
Rating:
5.0

The local U HAUL dealer worked with me and addressed my priorities and needs and covered all the bases as far as getting me the right vehicle and plan for my moving experience. Thanks

LONNIE H 
Rating:
5.0

Customer did not leave a comment.

ROGER H 
Rating:
5.0

Drop off clarity

DEBRA F 
Rating:
5.0

Customer did not leave a comment.

ADOLFO P 
Rating:
5.0

Customer did not leave a comment.

Farley I 
Rating:
5.0

The gentleman was covering for the owner, but was very polite and friendly. He took all of my information, said I could go ahead and leave the Uhaul and if the owner needed to reach he would call.

ROBERT A 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B 
Rating:
3.0

The mobile app was not as easy to navigate. The truck was not full on the tank of gas. We put $42 to drive to Seminole and then $12 to bring it up to where it was. The previous people did not clean the truck very well. We got in there and swept it and mopped it because my new mattresses got stained due to some filth on the floor.

Esperanza L 
Rating:
3.0

Inspect the tires, replace flats and tires with bubbles in tread

WILLIAM E 
Rating:
5.0

They were very nice and helpful.

Dillon W 
Rating:
5.0

Customer did not leave a comment.

MATTHEW V 
Rating:
5.0

Customer did not leave a comment.

MOSES A 
Rating:
5.0

Took care of me really quick. Nice experience. Thanks guys

BOBBY C 
Rating:
4.0

Customer did not leave a comment.

ASHLEY T 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY M 
Rating:
5.0

Customer did not leave a comment.

BRYAN W 
Rating:
5.0

Everything was great! Reserved over the phone and pick up/ drop off was quick and easy.

STACIE S 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER E 
Rating:
3.0

Not specific to this location, but I should not be charged extra for dropping off equipment in a closer location and early just because you have supply issues in certain parts of the country. Your equipment issues are not my problem and I should pay a standard rate per day regardless of where I pick up or drop off.

SARA N 
Rating:
5.0

Thanks.

sarah w 
Rating:
5.0

I requested a 10’ truck and was given a 15’ truck which was more expensive. I chose and paid for a regular dolly and was given a furniture dolly. I didn’t use the furniture dolly because I didn’t move and furniture.

Tara W 
Rating:
5.0

Just keep up your good work y’all are awesome, we have rented from you three times and if needed again we will return.

ANGELA J 
Rating:
2.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

BENNY C 
Rating:
1.0

I got ripped off! The website was messed up the whole weekend so I couldn’t check the recorded fuel level, and when I returned the truck it had more fuel than when I picked it up and I got charged $22! Plus didn’t get the dolly I requested and had to spend over 30 minutes on a three way call just to get the key lock box code! Truck ran great, but the entire experience cost me time and money that really hindered my move.

Eric T 
Rating:
5.0

Customer did not leave a comment.

CHARLES B 
Rating:
1.0

Didn’t connect my trailer properly and didn’t give me the correct equipment

RICHARD J 
Rating:
5.0

Customer did not leave a comment.

GARRY H 
Rating:
5.0

Customer did not leave a comment.

William W 
Rating:
1.0

No clue! I didn’t return it there.

SHELLEE S 
Rating:
5.0

Customer did not leave a comment.

Amy G 
Rating:
5.0

Customer did not leave a comment.

Karley R 
Rating:
3.0

Customer did not leave a comment.

Robert O 
Rating:
5.0

We had very short notice on our van needing to be picked up 62 miles away. It’s caused some stress but The repressentative was very helpful and understanding

Cody P 
Rating:
3.0

Customer did not leave a comment.

ROBERT L 
Rating:
5.0

Customer did not leave a comment.

MARIO C 
Rating:
5.0

Customer did not leave a comment.

Paula P 
Rating:
5.0

It was very easy and everyone we dealt with were nice and readily ready to assist.

Melissa C 
Rating:
3.0

Customer did not leave a comment.

RANDALL L 
Rating:
5.0

Customer did not leave a comment.

Sally G 
Rating:
4.0

Customer did not leave a comment.

richard L 
Rating:
5.0

Customer did not leave a comment.

Tori K 
Rating:
5.0

Customer did not leave a comment.

Jerry B 
Rating:
5.0

Customer did not leave a comment.

sharon j 
Rating:
3.0

Customer did not leave a comment.

David E 
Rating:
4.0

Customer did not leave a comment.

mike a 
Rating:
5.0

Customer did not leave a comment.

Charles B 
Rating:
5.0

Keep these guys too. This is not our first time at this location and these folks are awesome.

Carey J 
No reviews have been submitted for this location.

Additional Services at this Location

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