Very friendly staff! Keep it up!
JAIROSKI P
Customer Reviews for Allsafe Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The guy behind the counter was super friendly and energetic, even running to get the van ready faster.
JACOB BBeen Here twice and both times the young man has been very helpful.
LUIS CNothing everything was the best service ever I rent 1 time a year to sell at train show thanks steve
STEVEN RTop notch!! Customers services was outstanding the gentleman whom help with my rental processes was very professional and knowledgeable with his products.
ARON GThey are so awesome! It was nice doing business with them. Smiling faces goes a long way.
Malaea LFast and easy drop off. Convenient location.
PATRICK RThe staff at this location are very polite and helpful. I rented a truck for a one way trip over 400 miles and they provided me with the vehicle in best condition. I feel bad for not getting their names:( I will definitely recommend this location!!
Rui BHaving a better communication option while staff is on lunch break. We went to do mobile check in and the uhaul assigned to us was not available. We had to wait an hour to get a U-Haul.
Daniel BLonnie and Lynn Lewis are some of the nicest people anyone can meet. They went way above and beyond to help me with the original rental. I would definitely rent from them again. 10 Stars!
REX MExcellent, friendly service. Exceeded my expectations.
AMY DKatie was friendly and beautiful inside and out.
JEROME WGood customer service
CHEUK TFriendly and fast service!
ALAIN AFriendly well run highly recommend!
Cynthia HExcellent prompt and courteous customer service
THANH PNothing at this time. Check in and check out was fast and friendly.
ALAIN AI am old and not too tech savvy, but it took over an hour with the help of a very nice assistance, Natasha to do the initial sign in over the phone. Then having someone else to pick up a call from an unknown company (that's U-Haul) to verify who I am is bullshit.
Barry SAlways great service at this location!
ARTURO PExcellent customer service at location.
ALVARO RLee and Lonnie are terrific. Easy pickup and dropoff on-site. No extra computer or phone keypad work needed. Just a phone call!
JON SSmall/tight entrance if you're driving a moving vehicle but the helpful and friendly service with a sense of humor more than made up for it! Grateful and appreciative of their help!
NATALIE QFantastic, friendly service
SCOTT PLonnie and Lynn were absolute professionals -friendly, accommodating, and helpful throughout the entire process. I'm grateful for their excellent service."
Ganzorig PThe lovely couple who run this location were extremely helpful and super attentive. They went above and beyond to make sure everything went smoothly. I will be using this location exclusively from now on for all my uhaul needs!
ALEXANDER Rthe staff was super friendly. check-in and check-out was very quick. using the on-line check in was easy and efficient.
Aaron RStaff were extremely friendly and helpful.
Albert TServicio al cliente de excelencia. Extremely polite and friendly staff
Brad WVery friendly and considerate when renting a truck from this location. They will do everything to help you.
Stephen TThe uhaul app glitched when we were both getting and returning the truck. Just please make improvements for the self-check in/out of vehicles! Otherwise, it was great!
Maile SEverything was Great.
Colin WWe're so happy with the service at this U-Haul location. It's worth going out of our way for and such a nice experience.
ARTURO PNo criticism, just gratefulness. Bless and thanks
Stacey RNothing. Amazing customer service and great experience!
Max HThe pickup process was easy and efficient. The owners injected enthusiasm and positivity into the start of a long day, and you just need that kind of energy on the front end!
DEBON CIt was really easy to rent from and return to Uhaul here. The office people are super friendly and helpful! Very clean place and truck!!!
Jeannie LManagement and staff at this location are the absolute best in the business. Been renting from U-Haul for the past 18 years for all my military moves and U-Haul stands to gain a lot by how management and staff at this location operate. Digging back to my studies for my Master's in Business Administration, this location is text book what any location should be modeling themselves after.
William YExcellent Customer service 👏
Laurence BLynn and Lonnie are the best!
Matthew OThe people that work here are an absolute treasure and they treat you like family.
Ramon VPeople working there are the nicest I've seen in a long time. 5 Stars for the 2 People we dealt with.
michael gNothing.
James FI was charged for two dolly's but they were not in the truck!!! I need a reimbursement. Made my move harder than expected. The truck had many maintenance lights on the dashboard and the truck was given to me with very low fuel. Over all would not recommend this place .
Ana PThey were amazing and easy
Tony ZNothing! Lonnie, Lynn, and rest of the staff were very friendly, a delight to work with. The whole place was clean and a great location. Easy to pick up and return. ¡Gracias!
Taavi SThis was by far the best U Haul experience that I've ever had! The team was friendly, courteous and worked with me to ensure a seamless pick up and drop off. I highly recommend them, and will certainly be using their services in the future.
Matthew CVery friendly staff. Best customer service I have ever experienced!!
Alana AAbsolutely the most friendliest, helpful, curteous location i ever been to for uhaul. The staff took time to explain things, including remind me about the FASTRCK (bridge transponder). Will for sure come back to this location again for the future.
TOM FBy far the best U-Haul experience ever. Highly recommend.
Ara AThe staff were friendly and helpful. They made the experience a pleasure. This was not the location closest to my home but it was worth the extra drive. I will definitely use this location in the future. Gracias
Richard SGreat customer service and friendly folks.
AMOS WExceptional customer service in every area
Lynne RThe staff at Allsafe are amazing!
Jonathan MVery friend and was very helpful would recommend to everyone.
David VAllsafe Self Storage is the best Uhaul location I have ever been to. They were polite, kind and quick to get me on my way. Most of the time I get treated like someone that is causing an inconvenience to the workers. This location was so nice and polite, and treated me like they would a family member.
Douglas BNot only the best Uhaul, but one of the most businesses I've ever encountered. The kindest, most human, helpful, and hard-working staff.
KATE GWe will definitely rent from this location again! The customer service and attention to detail was excellent, they were very pleasant and accommodating to our situation. We are grateful for the positive experience!
Lena MGreat customer Service at this location. Very helpful employees.
Hulises PDid very well. Will do business with again. Got me out with truck fast. Checked me in very fast. Also have 24/7 rental service. Pick up , drop off anytime. Great place
Aaron GGreat service easy to check out using mobile device and key was ready for pick up thx
Ammar JGreat customer service in this location. Good energy, and politeness. Much appreciated.
Marco AExtraordinario servicio al cliente
Alexandra Hgreat service, thanks
RONEN RStaff was extremely friendly and helpful. I would recommend and use again. ¡Gracias!
ISABEL SCustomer service was excellent
Jasmin MFriendly, good service and availability of the equipment is an essential. This location has just that. Thank you so very much for providing us the help we need. Excellent service, it is rare to find such good service anywhere these days. Again, we thank you!
Benaiah SThe uhaul lady is awesome.
venu aPick up and return is nice and easy. Super friendly staff going above and beyond. Location is safe and well kept. Would come back again!
YUN LThe customer service is GOOD I enjoyed meeting the couple😊 Very patience and kind good people I recommend renting if you need a U-Haul from this site in Alameda on Singleton Ave 😊 Thank You.
Carol JNothing it was a pretty seamless process
Marisa AThe Husband and Wife who assisted us were very professional friendly and nice. We will definitely recommend your company location at Singleton Alameda Ca. Really nice to be treated the way they did . I rate it 10 stars
ANTONETTE BThis over all was the best location I've been to.. They were very polite and professional.. Id definitely recommend this location to family/friends.
Latasha F