Customer Reviews for Allsafe Self Storage
(U-Haul Neighborhood Dealer)

301 comentarios

1 Singleton Ave   Alameda, CA 94501

(510) 337-0568

Horario

  • Mon–Sat
    10 a. m. - 4:30 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(510) 337-0568

1 Singleton Ave
Alameda, CA 94501

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10 a. m. - 4:30 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I can't think of anything that would improve the service you offer

ELOISE K. 
Clasificación:
4.0

The truck I used was very dusty. It would be good if it was swept first before renting to others. The owner manager was very attentive to my concerns. It is still a wonderful experience looking back.

Marie G. 
Clasificación:
5.0

When I am in need of a U-Haul Alameda is the place to go. Staff, Lonnie and Lynn are always so professional and pleasant to handle my needs. I would highly recommend anyone to rent from this specific area.

Gysella C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston M. 
Clasificación:
5.0

Great job!

Anthony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barkhas O. 
Clasificación:
5.0

My uhaul got broken into and Lonnie the manager at site went out his way to help me resolve issue. I would definitely rent a uhaul from this location.

Kristin E. 
Clasificación:
5.0

The owners are absolutely lovely, excellent customer service, fun and friendly. Thank you so much!

Emily Z. 
Clasificación:
5.0

Lynn and Lonnie were absolutely charming, very knowledgeable and super helpful!

Charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean C. 
Clasificación:
5.0

Awesome customer service at rental location

Jesse H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W. 
Clasificación:
5.0

Nothing! This was the best uhaul I have ever been to.

Lee W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
2.0

Didn't pick up the phone for hours (during business hours) so i had to attempt like 8 phone calls.

Danielle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

REBEKAH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delbert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karthik S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zuhair S. 
Clasificación:
5.0

The staff was excepcional: friendly, kind, helpful—all things that make you want to do business again.

Inigo I. 
Clasificación:
5.0

The customer service was really friendly and great people with welcoming attitude. I want to say thank you for been you.

Tsehaye G. 
Clasificación:
5.0

Super friendly people!

James S. 
Clasificación:
5.0

Management in Alameda are very professional and accommodated. Always warm and welcoming. Uhaul needs to hired more staff like them. Please give them a Holiday Bonus. Much Appreciated!! G. (Ginger) Cordova

Gysella C. 
Clasificación:
5.0

They did a great job and were very efficient and friendly.

Bradley T. 
Clasificación:
5.0

Staff was really nice and accommodating.

MELISSA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

Absolutely would highly recommend this specific location to others, and return to rent if the need arises . Excellent and welcoming customer service and a good reliable vehicle. The instructions that were posted in the vehicle made it very user friendly. ¡Gracias!

Aswan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexey B. 
Clasificación:
5.0

No improvement suggestions. Such a pleasure to do business with. Everything is kept simple here, and the people are kind and accommodating.

Kerri F. 
Clasificación:
4.0

The call center personnel for Oakland U-Haul need to work on customer service. Answers were short and snippy, close to rude. Did NOT receive phone call 2 days prior as promised, I ended up having to call them. In prior phone conversation, personnel said that we might not even get a truck - very stressful waiting to find out. And we had made a reservation long in advance. Competitors were much more pleasant and helpful.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ceasar L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy W. 
Clasificación:
5.0

Nicest ages.

Kevin Ewan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryanna C. 
Clasificación:
5.0

Service is excellent as always. I appreciate the positive encounter with the people that manage the location 

EMMANUEL C. 
Clasificación:
5.0

The gentlemen at the Alameda location was very helpful and professional. We were on our way five minutes after our arrival. I was truly impressed with the customer service.

Tibor B. 
Clasificación:
5.0

Some of the friendliest and most knowledgeable staff I've ever met at any uhaul location.

Pamela P. 
Clasificación:
5.0

Lonnie was awesome & super nice! Would definitely recommend this location, 10/10.

Francisco T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Spencer H. 
Clasificación:
3.0

More lighting please.

Lavender-Cygnet D. 
Clasificación:
5.0

Barbara from AllSafe Self Storage was very friendly and professional.

david O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
5.0

Lonnie Lewis is awesome .. keep up the good work thanks

Raju D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
5.0

great friendly service and super helpful

Andrew B. 
Clasificación:
4.0

Drop off was a piece of cake.

Maureen N. 
Clasificación:
4.0

Very nice and friendly service at the front desk.

OLEG K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marietta S. 
Clasificación:
3.0

I drop my truck off didn't get no response that they received the key day's later I get a email saying they sent the truck back to the pickup location

Vonita R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo T. 
Clasificación:
5.0

Gentleman working the counter was extremely polite and helpful. Best uhaul experience I've ever had, by far.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA S. 
Clasificación:
1.0

Where to park confusing

AIDAN W. 
Clasificación:
3.0

Make it clear to customers that it is acceptable to leave the trucks on the street in front of the storage company

David S. 
Clasificación:
5.0

I arrived after hours. The location was fine, but the UHaul process for after hours returns did not work after repeated attempts. I enter the info, got the verification code, entered it, and got a "session timed out" error three times in a row. I entered the code within 15 seconds of getting it each time. This is not on the local franchisee - it is on UHaul.

Thomas K. 
Clasificación:
5.0

I was provided friendly, efficient, great customer service - just keep doing it!

Kenneth N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos N. 
Clasificación:
5.0

Great management!

Westley W. 
Clasificación:
5.0

Last minute rental in a pinch. As usual, this place came through with flying colors. I've had mixed experiences with Uhaul locations in Alameda, but never here at All-Safe. They are the best.

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

This was the best UHaul rental experience we have ever had.

Yvette J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jovanni V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jovanni V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxwell M. 
Clasificación:
4.0

Would be good to have moving supplies for sale

MIGUEL P. 
Clasificación:
1.0

How do I log a formal complaint

Christian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace F. 
Clasificación:
5.0

Nothing. Most consistent management in the Bay Area.

Sean M. 
Clasificación:
5.0

Customer service by staff was excellent though my assigned truck wasn't there and they quickly got me another one. However the online system could be better. I was sent to a different location than the one I'd made the reservationfor. In addition I reserved a dolly but didn't have one, and the process got confusing as I didn't realize I still had to go into the office after all the online/phone steps.

Omoniyi O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah G. 
Clasificación:
5.0

Lonnie and Lynn are wonderful!

Allan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amiel A. 
Clasificación:
5.0

Nothing. By far the best customer service I have experienced with rental vehicles.

Sean M. 
Clasificación:
4.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davina B. 
Clasificación:
5.0

Best customer service and overall experience. Highly recommended for a worry-free, stress-free move.

Gerald R. 
Clasificación:
1.0

I demand a refund.

Vernon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno R. 
Clasificación:
5.0

Keep up the good service always thank you.

Emmanuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

My favorite rental place!!!

Craig V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith S. 
Clasificación:
4.0

It would have been great if the truck had been moved to Alameda to Hayward, where I placed the reservation. The Alameda location is inconvenient.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yonatan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar D. 
Clasificación:
5.0

Nothing to improve, good service

CHEUK T. 
Clasificación:
5.0

Lonnie was absolutely wonderful and first class. I felt like a "special customer" to him and his team They were friendly and went out of their way to make our rental experience great. I "highly" recommend this location and will use them for all my rental needs. This was not the most convenient location for me to rent, but I will go the extra mile the next time, as I was treated so well. Gregg brown

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yuming L. 
Clasificación:
4.0

The equipment wasn't clean , seems like it might have just returned from off the road and wasn't washed but other than that it was very good and was cleaned on the inside. .

KENNETH G. 
Clasificación:
5.0

Always good service and excellent courteous personnel. Gracias

EMMANUEL C. 
No se han enviado comentarios para esta ubicación.

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