El cliente no dejó un comentario.Mathew V.
Customer Reviews for Eastown Auto Repair
(Distribuidor de U-Haul del vecindario)
Grand Haven, MI 49417
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 12 p. m.
- Dom.: cerrado
- 8/6/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.James K.
I did an after-hours drop off.Diana S.
Great service and equipment. Honest management. No complaints.Justin S.
Great rental experience! Easy pickup and drop off .Tracy R.
Friendly and very helpful. We had a smooth pick up and an easy drop off.Mary F.
El cliente no dejó un comentario.mary F.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.Richard N.
El cliente no dejó un comentario.Robert R.
The confirmation we received told us to drop it off by 2pm. when we went there the place was closed. :(. Overall the people online are not communicating with the people in the actual businesses. Not impressedShelli S.
Had to park next to the building because parking spots were available. That's the only knock on the location is make sure parking is available.Caleb N.
El cliente no dejó un comentario.Liyah G.
Great people to work with.Michael M.
El cliente no dejó un comentario.Dennis H.
El cliente no dejó un comentario.Frederick H.
The arrangements for the trailer were made on-line. Picking up the trailer went smoothly and the attendant was very helphful.Michael E.
Was not ready for me to pick up, had to call the 1-800 number for them to fix their mistakeTimothy L.
Everything was great. ThanksLisa R.
El cliente no dejó un comentario.WILLIAM CHRISTIA C.
El cliente no dejó un comentario.MICHAEL ANTHONY L.
Website was down during the return process and it was after hours; therefore, I was left guessing on the proper way to return with photos, etc. I tried calling U-Haul and was on hold for a long time before hanging up. I would suggest allowing a phone option for U-Haul to call the customer back when an agent is available, and giving notification that the website is down.Jeff B.
I rented a 6x12 trailer. The tongue weight is awful heavy for one person. These trailers need tongue Jack's. It would be impossible to disconnect a full trailer if you wanted to unload it and use the vehicle.Terry B.
Perfect!! All I can sayTAMMY LYNN W.
El cliente no dejó un comentario.William N.
The location and truck were clean. I checked NO to get your attention! WHY are the trucks not full when they are checked out? My truck had 5/8of a tank. When I was returning I was filling and it was stuck under 1/2 a tank(turning key off and on th see fuel level. All of a sudden the gage indicates almost full. I added $60 dollars, 18 gallons for a little less than 100 miles of driving! I should have been in the neighborhood of $33.00 at 10 miles a gallon. I'm extremely disappointed with uhaul ! I would love to attach my photo of mileage used and full tank of gas.KIRK ALAN K.
Again, nothing. The service was quick and efficient.JEFFREY DONALD V.
The staff was not friendly, helpful, or knowledgeable. I would not recommend this location.Kim G.
My reservation was for after-hours pickup. There was no key in the lockbox so I wasn't able to pick up the truck until the next day, causing me to drive an extra 30 miles two ways to pick up the truck. Agent at the counter said - sorry, my manager was supposed to put this in the lock box.Arnie S.
No one went through the contract with me. And I still have not received a final bill. What was my total?MARILYN RAYE K.
Fast service good communicationEMMELINE CLODINE S.
But get the truck when the tire store is open not on a Sunday when they are closed we were on the phone one hour and fifteen minutes before everything was complete and we got the combination to the box with the key in itAndrew P.
ON THE OTHER HAND THE WEBSITE EXPERIENCE WAS TERRIBLE. 1. 45 MINUTES of IT /computer issues at the store. 2. The computer tried to cut 2 hours off of my reservation just because the store was closing or charge more. 3. Store defended the customer. Machines defend corporate. Good thing there are people somewhere.STEVEN LYNN M.
Don was very pleasant and helpful.Jill S.
El cliente no dejó un comentario.RICHARD CRAIG C.
Great serviceWAYNE EDWARD H.
All went easily and welljerry R.
El cliente no dejó un comentario.DAVID ALOYIUS L.
El cliente no dejó un comentario.LARRY ALLEN B.
Always treated exceptionally well Thank you for the always great serviceRONALD JAY K.
El cliente no dejó un comentario.RONALD JAY K.
El cliente no dejó un comentario.JOSEPH CHRISTOPH K.
El cliente no dejó un comentario.Jeffery S.
El cliente no dejó un comentario.BROOKS K.
El cliente no dejó un comentario.Peter V.
El cliente no dejó un comentario.Chad S.
I did the self check in on line and had to go through it all again once I got there.Brian K.
I reserved the moving truck on line, a week in advance. I reserved a 10 ft truck and scheduled a 8:30 am pick up. I received a call from them the day before I was to pick up the truck. They did not have a 10 ft. Someone was bringing in a 15 ft at 11:00 am. Not only was I not getting the size truck I reserved, I had to wait 2 1/2 hours to pick it up. Need to get a lot more organized and give someone more than a days notice.Randall G.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.DAVID E.
El cliente no dejó un comentario.WILLIAM S.
El cliente no dejó un comentario.PETER M V.
El cliente no dejó un comentario.Kelly K.
This location pairs with a tire/auto repair service. That portion of the business was quite busy when I arrived to pick up the rental. I had to wait a bit to get the keys even though I had already checked in online to streamline my check-in.Annette A.
Nicest place ever!!DEREK VAUGHN O.
El cliente no dejó un comentario.Nathan G.
El cliente no dejó un comentario.Erin M.
El cliente no dejó un comentario.dennis D.
El cliente no dejó un comentario.Atnia A.
The people were very friendly, helpful, and took the time to make sure my reservation was right (because drop-off was showing somewhere else!)BLAIR ROBERT F.
El cliente no dejó un comentario.George K.
El cliente no dejó un comentario.JEFFREY KEVIN V.
El cliente no dejó un comentario.MICHAEL THOMAS C.
El cliente no dejó un comentario.MITCHELL RYAN O.
I was assigned wrong truck when I went to pick it up. I didn't get the dolly I was charged for either. Made the work alot harder.kathy M.
El cliente no dejó un comentario.Ryan W.
El cliente no dejó un comentario.WILLIAM THOMAS M.
El cliente no dejó un comentario.Bobbi M.
El cliente no dejó un comentario.Alyssa S.
El cliente no dejó un comentario.RONALD H W.
El cliente no dejó un comentario.John M.
Let customers know there is NO pull out ramp on the 10' truck! Wish I had known that. Other than thatâ€"great service.MARY MELISSA B.
El cliente no dejó un comentario.Brooks H.
Friendly In person pick up, return time accurate!CAROL ANN C.
El cliente no dejó un comentario.Karl M.
El cliente no dejó un comentario.Shanda V.
Better gas mileageDOUGLAS EDWARD V.
El cliente no dejó un comentario.COBY JEAN K.
El cliente no dejó un comentario.MICHAEL FRANCIS R.
My truck was dirty when I got it and I send pictures but you charged me $30 to clean the truck when it was already dirty to begin with. Not acceptable, won't be issuing your company again.Bailey U.
El cliente no dejó un comentario.Edward S.
Nothing the service and vehicle were excellentMATTHEW JOHN R.
Have truck brushed off and area plowedLuke S.
El cliente no dejó un comentario.GERALDMARK M.
Everything was great.LISA KATHLEEN H.
Everything went great and the employees at this location are super helpful and friendlyROBERT BALTAZAR L.
El cliente no dejó un comentario.Patricia N.
El cliente no dejó un comentario.Taylor W.
After checking in online the previous day to save timeI basically had to doit all over again.JAMES HENRIKSON K.
The person who took care of finalizing everything was very helpful. The drop off was very simple.Kurt W.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.MARC WAYNE M.
El cliente no dejó un comentario.Anthony G.
Everything was as promised.RICK DAVID K.
Every thing went smoothly and we could not have asked for a better overall experience. We have used this location in the past and we will use this location in the future.Mark S.
Easy pickup and drop off, however I had difficulty with dropping off truck after hours using my mobile app. Apparently, I couldn't use my mobile app because they had no record of me renting the truck. I called the u-haul location next day to explain and they handled it in a timely and efficient manner.DAVID L.
Easy and smooth experience.David B.
El cliente no dejó un comentario.David K.
I can't think of anything that needs to be improved. I do want to say that your counterperson was very polite and very nice and very efficientPAUL LEE F.
El cliente no dejó un comentario.DAVIDWILLIAM W.