Comentarios del cliente para Allegan U Stor II

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Allegan U Stor II

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Robert F. en

Grado:

El cliente no dejó un comentario.

Steve A. en

Grado:

El cliente no dejó un comentario.

Amanda W. en

Grado:

El cliente no dejó un comentario.

Kathy S. en

Grado:

El cliente no dejó un comentario.

Jerry N. en

Grado:

El cliente no dejó un comentario.

kathy S. en

Grado:

I made a reservation about 2 weeks in advance of my move date at the nearest location that had the truck size I needed, which was 25 miles away. If I had been told to keep checking back at the location that is located in the same town that I live in, I might have been able to rent the truck locally. The location in my town had 4 trucks show up in their lot 2 days before I needed to pick up mine. Please let others know they can keep checking back.

Tammy D. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

Have the air conditioner working. That was one long...very hot trip to Florida in June and everyone knows what the temperatures are like in Florida during the summer!

Douglas C. en

Grado:

El cliente no dejó un comentario.

Arend H. en

Grado:

El cliente no dejó un comentario.

cindy C. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

El cliente no dejó un comentario.

Gerald B. en

Grado:

Trailer safety chains to hook to vehicle being towed did not have rubber piece to ensure safety chain did not fall off

Kenneth B. en

Grado:

The people at the U Stor in Allegan were helpful and polite. The only complaint I have is having to pick an estimated time to return the truck. A 24 hour usage would have been great.

theordore H. en

Grado:

El cliente no dejó un comentario.

Frank M. en

Grado:

The location and staff there itself was great. The online and 1-800 service was shit!! They let me book my rental on saturday at a location that was not open on saturday and then canceled my reservation when I called and had it moved to a location that was open on saturday. Along with letting me book a trailer that was not available at that location costing me more money on fuel and equipment. Just call the location to schedule your rental direct until Uhaul as a company can get their shit together! Unacceptable for the online service to be that bad!!!!

savannah W. en

Grado:

El cliente no dejó un comentario.

sally W. en

Grado:

El cliente no dejó un comentario.

Matt A. en

Grado:

El cliente no dejó un comentario.

Matt A. en

Grado:

El cliente no dejó un comentario.

stephen M. en

Grado:

El cliente no dejó un comentario.

Jason J. en

Grado:

El cliente no dejó un comentario.

Hugh B. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

Everything was great except the windshield wiper on the drivers side was in poor condition and I had to stop for 2 hours to wait for it to quit snowing because the windshield wasn't cleared by the wipers. Also I wasn't able to return my rentals to a closer location which was kind of a burden after driving for so long... but it was a good location and had great customer service.

Teresa R. en

Grado:

Moving is stressful enough then having the place you rent your Uhaul (Allegan U Store) try to charge you for DOUBLE the milage and basically call you a liar because the truck don't lie..lol..somebody there don't know how to add or subtract. Too much stress not a happy customer and will NEVER go back there I will rent any other truck except for Uhaul from that place.

samantha B. en

Grado:

My credit card was over charged by twice the amount I was quoted and no one can seem to figure out why other than the answer of "the computer program isn't the best" from both locations... hopefully I can get this resolved Monday...

Kathryn K. en

Grado:

El cliente no dejó un comentario.

Brad B. en

Grado:

Allegan U Stor helped me place the reservation for a different location (Superior Carts and More). Superior Carts was closed when I went to pick up my reseerved trailer. However, Allegan U-Stor saved the day when they provided a different type of trailer for me.

Matthew Z. en

Grado:

Ramp sticks upon closing

DENNIS J. en

Grado:

Excellent storage facility. Always well maintained and secure.

Gregory S. en

Grado:

El cliente no dejó un comentario.

AUSTIN K. en

Grado:

Fair prices on storage units and always good customer service

Diane C. en

Grado:

El cliente no dejó un comentario.

SHEILA W. en

Grado:

we only needed the units for a few months between moves. Very nice people in the office to work with.

Maria I. en

Grado:

El cliente no dejó un comentario.

Hugh B. en

Grado:

El cliente no dejó un comentario.

KAY S. en

Grado:

Thank for keeping my stuff safe. I highly recommend Allegan U Store. The staff was always friendly and helpful. Thanks!

Peggy W. en

Grado:

El cliente no dejó un comentario.

dale L. en

Grado:

El cliente no dejó un comentario.

CARY H. en

Grado:

It is a very nice facility and friendly staff.

fred H. en

Grado:

I was told to bring the trailer to Superior carts. Went there and the employee didnt know what to do at all. I would like to give them a bad review. Went to Allegan U Store and they were great. Highly recommend.

dale L. en

Grado:

El cliente no dejó un comentario.

Ramon C. en

Grado:

Very friendly customer service, I will definitely recommend to anyone in need of their services.

Kathie B. en

Grado:

Had issues with wiring. And son in law had to fix before we could leave. Drivers side worked but not passenger side

Denise O. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Checkout process was simple and quick. We were able to purchase mattress covers and boxes in the store area. Truck was clean and easy to maneuver. Everyone was friendly and helpful. Allegan U Stor II is a first-class moving center.

Tom M. en

Grado:

El cliente no dejó un comentario.

Dennis L. en

Grado:

El cliente no dejó un comentario.

Bob B. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

Thank You! Quick and easy drop off.

Ryan K. en

Grado:

Drop off was after hours

Kathy C. en

Grado:

El cliente no dejó un comentario.

Randall G. en

Grado:

Could not pick up car hauler due to no light s

DAVID B. en

Grado:

The service at this Uhaul Rental store was excellent. The young lady even helped me attach the trailer. I will definitely go back here if I need to haul something again. Thanks.

Boston B. en

Grado:

Mapping this location on phone took us 6 miles out of our way into the country. Once we found it, service was great. Clean store. Knowledge staff who came out to inspect truck with us and shared helpful hints. What was frustrating was having to redo all of what we already did online as part of express check-in. It was as if nothing saved, so the process took longer than expected.

michael A. en

Grado:

El cliente no dejó un comentario.

Jessica W. en

Grado:

The people were very friendly and prompt.

John D. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

A JACK IS NEEDED TO BE ABLE TO DROP THE TRAILER, AND WAS NEEDED TO GET UNDER IT. I LIVE NEARBY, SO I WAS ABLE TO GO HOME AND GET MY JACK. BRITTANY WAS VERY HELPFUL WHEN WE PICKED UP THE TRAILER.

Larry R. en

Grado:

El cliente no dejó un comentario.

Eric W. en

Grado:

Way too expensive for a local use for 3 hours. Would not reuse or recommend

BRIAN A. en

Grado:

El cliente no dejó un comentario.

Larry S. en

Grado:

El cliente no dejó un comentario.

Bob B. en

Grado:

El cliente no dejó un comentario.

Ronald C. en

Grado:

Everything was perfect. The staff was very friendly.

NATHEN S. en

Grado:

Very great experience!! Will recommend to everyone.

Larry S. en

Grado:

I have used this location several times and their service is excellent. Larry

arthur C. en

Grado:

Thank u for your services

Larry S. en

Grado:

El cliente no dejó un comentario.

stephen H. en

Grado:

Just keep doing what you're doing, I am very impressed!

Dale W. en

Grado:

El cliente no dejó un comentario.

Danny C. en

Grado:

Outstanding Service.

Christopher D. en

Grado:

An included customer service phone number within the Reserve Confirmation email. I realized that my move would take longer than I anticipated and I couldn't access my U-haul account ( probably due to my own technology knowledge.... or lack off ) to inform someone I was going to be late returning the truck. A phone number to customer service would have reduced my stress level and allowed me to let someone know just in case someone else had the same truck reserved for the next day.

Dale W. en

Grado:

El cliente no dejó un comentario.

Josh S. en

Grado:

El cliente no dejó un comentario.

Liza R. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

melissa L. en

Grado:

Filled the gas 3 miles down the road till it was clicking and wouldn’t receive anymore and was charged over $7 for fuel

JOHN V. en

Grado:

El cliente no dejó un comentario.

Daniella C. en

Grado:

El cliente no dejó un comentario.

VERNON J. en

Grado:

Great place friendly and helpful. Used this u-haul rental faculty in the past.

Aaron W. en

Grado:

No drop box for keys. Not set up for one way trip

JEFF N. en

Grado:

El cliente no dejó un comentario.

janet C. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

WE HAD A GREAT EXPERIENCE, THE ONLY THING I COULD THINK OF WOULD BE EXPLAINING LOADING AND WHERE TO PLACE WEIGHT.

thad B. en

Grado:

El cliente no dejó un comentario.

BOB D. en

Grado:

El cliente no dejó un comentario.

Chris S. en

Grado:

Only thing I didn't like was we were asked if we wanted to do insurance for 14.00 so we did. When looking at receipt it has 28. Was not told it was 14 a day. That would of made a big difference in our decision. Otherwise everyone was really nice. Still love this location just would of liked to know it was each day. When asked for 14 that what you expect

Carol F. en

Grado:

The young lady who was at the store when we did the turn in was very professional and had a smile that made you wish you could stay and talk awhile!

Brian H. en

Grado:

El cliente no dejó un comentario.

Mike T. en

Grado:

The lady we checked out with must have been new. She was sitting at a little table that fit the computer on it.

TIMOTHY D. en

Grado:

El cliente no dejó un comentario.

Bonnie M. en

Grado:

El cliente no dejó un comentario.

Rick K. en

Grado:

El cliente no dejó un comentario.

radi A. en

Grado:

El cliente no dejó un comentario.

JO KAY P. en

Grado:

El cliente no dejó un comentario.

Russ H. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Fantastic! Our truck was ready to go and checking in was a breeze

Sean J. en

Grado:

Give your customer service reps the option to give a partial refund for services not used. I rented a 6 x 12 trailer for a 24 hour period. Accomplished the job and returned within 3 hours. Rented two bags of blankets in case they were needed. Not needed and returned...unopened. Good customer relations would have been to refund the $10 for the two bags. Not happy about that, as it could have been handled better.

Mark S. en

Grado:

I overfilled the gas tank on the return and they would not give me a credit for the extra gas !

Dan B. en

Grado:

I can find no room for improvement.

RICHARD H. en

Grado:

Great service from personal at this location and vehicles are always in great shape. Will come back again.

Stephen B. en

Grado:

Great, friendly service. I got there a few minutes early which worked out really well for me and them as multiple customers were coming at the same time.

Kevin K. en

Grado:

Nothing at this time.

RACHEL H. en

Grado:

El cliente no dejó un comentario.