Customer Reviews for All Storage Seven Hills
(Distribuidor de U-Haul del vecindario)

1,479 comentarios

999 Beasley St   Henderson, NV 89052
(St Rose Pkwy)

(702) 269-9622

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(702) 269-9622

999 Beasley St
Henderson, NV 89052
(St Rose Pkwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacey S. 
Clasificación:
2.0

Seemed to have unnecessary screening requirements that came off rather unpleasant and as if they were looking for any reason to deny renting the equipment out. Rated 2/5 because at the end of the day it still worked out, but the experience was not an easy or enjoyable one by any means.

KAILYN P. 
Clasificación:
5.0

Excellent service and clean facility.

Dwayne J. 
Clasificación:
2.0

As soon as I walked in and said my name, they said “you did the 24/7 reservation method, we can't help you”. I was asking a question about th website not working due to the area cell phone reception service. I walked back outside and waited until I could figure it out on my own.

Blake W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig F. 
Clasificación:
5.0

Outstanding all around :)

WILLIAM DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN DENISE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don P. 
Clasificación:
1.0

When calling, please give the location address especially if it is different than the one specified on the order. I lost 3 hours and $200 in mover labor time because Uhaul changed my pickup location without telling me.

JASON KELLY H. 
Clasificación:
5.0

Nice employees, fast and easy process! Will definitely recommend again!!

KAYLA MARIE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandie B. 
Clasificación:
2.0

I was not told that I would get a text message to do a truck walk threw. I was with someone else and they also said she didn't say a word about it. She made the experience seem like I was just a bother. I rarely rent trucks so I am not up on the rental steps I thought that was their job to let me know. You need people that have customer service skills something this location lacks. The truck was fine I did take a pic of the gas gauge and mileage that's when she asked if I sent it. I said send it to who? That's when I found out about this text. I would rent again just not from this location.

RICHARD JOSEPH D. 
Clasificación:
5.0

Wonderful people, very helpful

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY RICHARD Z. 
Clasificación:
1.0

They charge for cleaning fee even when truck was swept before returning. Did not advised me before the charges were done to my credit card.

Jose F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAITH T. 
Clasificación:
5.0

I always believed UHaul is the best. Now I knowâ€"â€"It's actually better.

Nicanor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki R. 
Clasificación:
5.0

a reservation was made for 8am. I had movers and family scheduled. uhaul reservations group could careless. they just said do you want the truck or not. WHY make a Reservation if they are not going to honor it? All Storage was very helpful in letting me get the truck earlier than reservations scheduled me.

BRAD R. 
Clasificación:
5.0

Great service, staff was very friendly and accommodating. Quick and efficient process.

Cesar R. 
Clasificación:
3.0

Worst experience ever with U-Haul!!! I called in got a reservation number one a half an hour early to download app nothing but problems tried to call got transferred a few times how to keep calling back I don't act like I was going to spend more money to get somebody answer the phone then the end of the day the fourth person I spoke to look deep enough into the reservation to see that they had to put it under someone else's name attached to my phone when I picked up the U-Haul it had a quarter tank a gas I try to take the app and adjust it and now I look at the receipt and it saying there was more than that....I was an hour and a half late to meet people to do the move and then come to find out U-Haul has known about their app problem for a while now even your own employees it doesn't work very well, total waste of my time I wished I would've went with another company

dan C. 
Clasificación:
1.0

Battery was dead when I tried to start U-Haul. Luckily another location nearby was still open and I was able to rent another vehicle

Chayden R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott Z. 
Clasificación:
1.0

Truck is very old. Only had a half tank of gas, returned the same and got charged. Damage to front end and tailgate

CHAZ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Everyone was very friendly and efficient. I would definitely use this location again and recommend this location to friends & family.

Michael K. 
Clasificación:
5.0

Would have been nice to have rec'd a final receipt to see if there were any extra charges.

GERARD WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELBY BADIOLA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC ALLEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR JASON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT J. 
Clasificación:
5.0

Lady was very nice and helpful, probably the most pleasant uhaul rental experience I have ever had

ADAM R. 
Clasificación:
3.0

Not a very friendly staff. They could use some education on proper ways to interact with clients and smile. No idea I could only have rental till 4 because they close at the ridiculously early time of 4:30 and had to clean it for a late night check out. Chastised for not having blankets folded when I brought it back after rushing at 3,100 sqft move to bring it back on time. I won't rent there again. I'll find a friendlier location. They do nothing for UHauls image.

TIMOTHY JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Only issue was truck had smoke smell but service and staff were great

CAROL FRANCES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard L. 
Clasificación:
5.0

I already did

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO LUIS S. 
Clasificación:
5.0

This location was helpful, friendly and a human actually answered the phone. Most locations just send phone calls to voice mail. All Storage of Seven Hills went out of their way to be helpful and friendly. They are my Uhaul location of choice forever!

ROBERT STEPHEN W. 
Clasificación:
5.0

The staff were very ngood ce friendly and out going the office was in a very well kept manner and they were just all around nice!!!!

AARON JOSEPH E. 
Clasificación:
5.0

Rhonda and Isabel were great they should get a bonus or a raise.

GREGORY THOMAS S. 
Clasificación:
5.0

Just the best place with the nicest people. Thanks guys for making the rental effortless.

PETTER OLVERSOY B. 
Clasificación:
5.0

Friendly great service

CRAIG JAY F. 
Clasificación:
5.0

The online check-in and check-out procedure is absolutely awful. It is slow, cumbersome, and does not save time like it promises to do. I rented the weekend of 7/24 using the online system and had nothing but problems. The weekend of 7/31, I checked in at the counter and it was much, much smoother and faster.

Andrea O. 
Clasificación:
5.0

Everyone was very friendly and helpful - even when the online check-in process was creating problems and delays.

Andrea O. 
Clasificación:
5.0

Very nice and easy pickup and drop off.

Michele V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

Nothing at all. Customer service at this location was excellent

ZAIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN C B. 
Clasificación:
5.0

I thought the experience was nothing but positive. The truck was very clean and it was good to use the App for the first time.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin D. 
Clasificación:
5.0

No improvement. The staff is awesome n the place immaculate. One of the cleanest u-haul office I've been in. I'm from Fresno and here with my kids. Fresno compared to this office omg no comparison. Stinky in Fresno n clean n homey here. My daughter had coffee n loved it. You made us feel at home. And the girl who helped us she is absolutely awesome in every way. God bless you all.

Elizabeth C. 
Clasificación:
5.0

Very professional and accomodating

JAN P G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER MANGLONA C. 
Clasificación:
5.0

The customer service was superb. If I ever need Uhaul services or know someone who does, I will definitely think of All Storage.

CECILIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxana V. 
Clasificación:
5.0

I have rented from this location a few times the trucks are always clean and run well.the customer service is great too.I will be back the next time I need to rent a truck:D

ESPRIT A F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUELLA SALAZAR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica W. 
Clasificación:
5.0

Very easy and well explained process. The employee at the front counter was very patient and gave me all of the information that I needed. Will definitely use again.

ARNETT SUTTON M. 
Clasificación:
1.0

Your App is horrible. Took me 20 min and nothing finally has to call cst service and wait on hold for 20 min for a rep.

SCOTT R. 
Clasificación:
5.0

The check in / verification process via phone is stunningly inefficient. The “enter a contact's name and number to verify” is a complete and utter disaster. I've gone through the process twice now with U-Haul rentals over the past month - it's inefficient, ineffective, customer service on ubaul's side is a joke - the location is great, but U-Haul needs to overhaul its mobile pick up process so I'm not waiting in the heat for 30 minutes while u try to call my wife to verify that I am who I say I am. Get rid of this process altogether or come up with something else. It's enough to make me not want to use uhaul ever again.

Brandon A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott and Nicole M. 
Clasificación:
5.0

Great costumer service! The process was very easy and the people in the office were super kind!

SARAH M N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela K. 
Clasificación:
5.0

Everything was great!

PAUL NICHOLAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANAYINGZI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILAH SERENE B. 
Clasificación:
5.0

Thank you for the last minute upgrade. No comments for improvement.

Michael L. 
Clasificación:
5.0

Can't think of any at the moment...

GREGORY BOB H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN L. 
Clasificación:
5.0

The sun visor was broken

JUDITH ANN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA LOUISE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dina R. 
Clasificación:
5.0

RHONDA was very helpful... ui

LOUIS R P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C H. 
Clasificación:
5.0

Loved the staff at All one storage where we picked up our truck, amazing people who went above and beyond!! Thank you Ronda!

DOUGLAS MARVIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY ANGELIC S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa H. 
Clasificación:
5.0

The staff was EXCELLENT and made moving pleasant!!!

SHAWN R L. 
Clasificación:
5.0

Probably one of the best places I rented from, super fast and friendly and they make it too easy to pick up and drop off and a person will call you if anything changes. Perfect place to rent!

Pedro G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmet D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis P. 
Clasificación:
4.0

Great location where I picked up customer service was outstanding

IRIS ANNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami T. 
Clasificación:
5.0

They were very friendly and professional. The only tip: We got there at noon. The reservation was for noon. The people in the office were about to go to lunch. If the office closes for lunch, the reservation for that time should be blocked out. But the team there happly helped us out.

Theodore A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENARD HENRI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTLEY P. 
No se han enviado comentarios para esta ubicación.

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