Comentarios de los clientes para All Storage North Rancho

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All Storage North Rancho

Clasificación general:

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Roland E.
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El cliente no dejó un comentario.

Linda F.
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El cliente no dejó un comentario.

Clarice B.
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El cliente no dejó un comentario.

Ali R.
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El cliente no dejó un comentario.

Daniel P.
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El cliente no dejó un comentario.

SCOTT A K.
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I had to have the truck for an extra day more than originally contracted for. This location opens at 9:00, but I knew from when I picked up the truck, employees are present earlier. I called at 8:45 AM, no answer. I called at 9:00, no answer. I called three more times during the day and left three messages to call me back as instructed by the Voice recording. No one called me back all day. I returned truck next day at 9:00AM, a day late, and it turned out ok, but the reps answer as to why my calls weren't returned were "I didn't work yesterday". Even so, don't you check the messages first thing when you come into work? They should have been Che KRS througout the day and I should have received a call back acknowledging I was returning the truck. All day I stressed over how much a life charge would be or a not calling to let them know few would be. Thankfully, those fees didn't occur, but I would've slept better knowing that info with a simple and timely return call. What good is an answering service if you ignore it and don't call customers back?

Candace D.
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Fast, friendly service! Reserving truck and return was super fast and easy!

Katryn C.
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El cliente no dejó un comentario.

ALFRED PETER C.
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El cliente no dejó un comentario.

Rafael T.
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El cliente no dejó un comentario.

Putina W.
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The Facilty was clean. The staff was very nice and helpful. They made me feel comfortable and I will definitely recommend this location. I will also return when I need to rent in the future

DENISE J.
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They were very nice

Alfred C.
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El cliente no dejó un comentario.

Rob H.
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El cliente no dejó un comentario.

Lisa M.
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Tony and victor were very helpful when we needed our storage unit. Thank you so much.

Jason G.
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amidst this covid 19 mess i couldn't have asked for a smother transaction. My compliments to your staff Thank you Jason R Gilbert

ZENEN E.
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We have renting on and off from Mark and Troy for 25 years you can't get better service anywhere.

William G.
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Worst rental experience from U -haul in my life. Have rented 10+ times in the oat and this was the most inconvenient and most expensive rental I have had. Will never use U-haul again. $125.00 + gas for 6 hours is ridiculous!

Terry R.
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The managers and staff at this location are fantastic. Very nice friendly and courteous.

Alfred C.
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El cliente no dejó un comentario.

Alfred C.
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El cliente no dejó un comentario.

Lori S.
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Great customer service

Syd I.
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El cliente no dejó un comentario.

William H.
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Nothing, The people working the counter were great help.

Clarence T.
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Did not know about towing gear or governor?

Theresa O.
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The young man that helped me was great! He got me in and out in no time and my truck was ready when I arrived. When dropping off I used the drop box and it was easy. Overall, I would definitely Refer this Location to all my family and friends.

Rob F.
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El cliente no dejó un comentario.

Vickie H.
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El cliente no dejó un comentario.

Kelly D.
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El cliente no dejó un comentario.

Elizabeth C.
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El cliente no dejó un comentario.

Tiffany B.
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The whole experience was great. The man and woman in the office were a pleasure to speak to. Very welcoming and friendly.

MARGREE G.
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El cliente no dejó un comentario.

Owen B.
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El cliente no dejó un comentario.

Louis B.
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El cliente no dejó un comentario.

Christina M.
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El cliente no dejó un comentario.

Dale H.
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Fantastic people

alfred C.
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El cliente no dejó un comentario.

Kristina C.
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n/a - GREAT customer service

Lisa W.
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I selected Mobile pick up, but the software did NOT function correctly. I was not able to take the selfie. If the location had not been open, I would not have been able to complete my pickup. Fortunately, the location was open, and we were taken care of cheerfully and quickly. Mobile pick up needs to be fixed.

Ben V.
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I booked online and when I showed up the place was closed. It happened out of luck that a service U Haul truck showed up and issued the trailer to me.

Jeffery B.
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El cliente no dejó un comentario.

Mark F.
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Van easier access.

Mark F.
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My experience is always great at All Storage. Very kind and professional, will continue to rent.

Thomas H.
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El cliente no dejó un comentario.

Vickie H.
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Change nothing

alfred C.
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El cliente no dejó un comentario.

Bruce D.
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El cliente no dejó un comentario.

DANIEL K.
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El cliente no dejó un comentario.

Shawn B.
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Worse experience I have ever had with renting a truck. I had a reservation and the truck size (26')I reserved was unavailable. I had a 7.30 am reservation and I wasn't able to get into a 15' truck till 11am. I ended up renting two trucks (15') and had to pick them up and drop them off in two different locations. I am NOT A HAPPY Customer

Richard T.
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El cliente no dejó un comentario.

selinda R.
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We needed a truck asap and Troy made it happen. The one we booked online had been double booked. She quickly made the decision to give us the next size up without addled charge cause that's what she had left instead of sending me down the road. We were on a huge time crunch and she literally was our angel today!

Chaundra H.
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Very friendly, convenient, clean, professional. Will definitely return & recommend!

Lana K.
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Everything was great! Always above & beyond great customer service with Troy & Mike!!

David D.
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The staff is very friendly and gave much needed information, the van we originally reserved didn't have a ramp and we needed one. Thank you for the great service.

Bau D.
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Super knowledgeable staff. Troy and helper are very welcoming. Thank you for a positive experience.

James S.
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Very nice folks at this location. It was a quick transaction as well.

Jennifer N.
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El cliente no dejó un comentario.

Rene W.
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El cliente no dejó un comentario.

Ismael R.
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El cliente no dejó un comentario.

frederick G.
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Have no smoking vehicles. Ours smelled stronger of cigarettes. Other than that the entire experience was great!!

alfred C.
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El cliente no dejó un comentario.

Samantha B.
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El cliente no dejó un comentario.

Valerie J.
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El cliente no dejó un comentario.

Timothy O.
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Lobby was decorated for Halloween...it was awesome

Shannon M.
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El cliente no dejó un comentario.

KIMBERLY W.
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Troy was amazing, great personality, easy to talk too.

Christy K.
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El cliente no dejó un comentario.

Teresa B.
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Luv the place and atmosphere. The couple that worked there were so friendly and awesome. I will definitely be renting from them again

Shameki A.
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Nothing, the sales clerk was nice and polite. Very courteous. The store was very clean and organized. The location is extremely convenient and easy to find. And most of the truck I rented was very clean and ready to go. And not only was I greeted with a warm smile, I was also greeted with candy! Now whom can complain! Lol however, I will definitely recommend this location for u-haul. Thank you U-haul for such an excellent experience!

jammie H.
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El cliente no dejó un comentario.

oswaldo F.
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Did not tell me I was going get charge twice and be charge for gas when the truck did not have gas when I picked it up at the pick up location

karesha R.
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better customer service rude associates and over charging customer not pleased at all

Mary M.
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El cliente no dejó un comentario.

SILVIANA V.
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Very nice people!

Cindy Jo R.
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El cliente no dejó un comentario.

Shawn D.
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El cliente no dejó un comentario.

Cindy Jo R.
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El cliente no dejó un comentario.

Sean C.
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El cliente no dejó un comentario.

VINISHA K.
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Mrs.Troy always provide excellent customer service

robert G.
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keep up the good work

Kenneth B.
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Great service!

francis G.
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Our experience was excellent!! Troy was especially helpful and knows how to run her business!! We will certainly recommend our friends and family to see Troy and Mark!!

Zenen E.
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Nothing the service at all storage is great as is. I have done business with them for over 20 years

Sarah L.
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El cliente no dejó un comentario.

Maureen B.
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El cliente no dejó un comentario.

Willie G.
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Work on commucao skills not friendly at all very very ruled. Will not or Recommend this location. Rep was very defensive!!

Antonisha H.
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Well I just wanna to say thanks so much I came into your location and And I was having the baddest day going through a break up and I have forgot the lady that help me name but she did introduce herself she made me feel so comfortable tried her best to give his best discount it was so taco bowl I just needed that thank you guys and I will always recommend people to come to your location you guys rock

LEONIE B.
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The peoples at the Uhaul location was very attentive and polite. Very helpful made my moving went very well. Thank u. From Leonie.

Lesley G.
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El cliente no dejó un comentario.

Clarence T.
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Will never use Moving Broker again. U-Haul always provides good service at good price.

JOHN J.
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El cliente no dejó un comentario.

Stephen R.
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Trailer was filthy on the outside

Zenen E.
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No improvement needed. I have worked with Troy and Mark for 22 years renting storage space and truck rentals . Great people to work with.

James V.
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Smooth as clockwork

Carolene E.
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Awsome people that run this place. Will use them again & will tell people. Very clean place they run.

WILLIAM V.
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El cliente no dejó un comentario.

Troy W.
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El cliente no dejó un comentario.

geraldine C.
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El cliente no dejó un comentario.

Zenen E.
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No improvements needed. I have been using u-haul from troy and Mark for over 20 years. Excellent service. Would recommend anyone who is looking for storage.

Shamil A.
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The agent was completely awesome and worked diligently to assist me so he gets 5 stars. The process itself is what is frustrating. Finding this location was difficult being there are like 3-5 locations in a 3 miles radius on the same street. We went to the wrong one twice, until we found the location we needed. Also, we had to wait 30 min to get our equipment, which cut into the time we'd hired the movers for. I was also charged two different amounts on the card I paid and reserved my rental for and he card they had my use for the hold in the store. So this experience is worth 2 stars, but again, the agent gets 5.

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