Customer Reviews for All Storage Anthem
(U-Haul Neighborhood Dealer)

3,822 reviews

2620 Horizon Ridge Pkwy   Henderson, NV 89052
(Eastern Ave)

(702) 269-5960

Office Hours

  • Mon-Sat: 9 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(702) 269-5960

2620 Horizon Ridge Pkwy
Henderson, NV 89052
(Eastern Ave)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Edward Nerlove 
Rating:
2.0

The lady running this location cannot mind her own business. She asks a lot of personal questions and can’t seem to understand why she does not need to know what is going on in our personal lives. I had a very poor experience dealing with this woman constantly calling and harassing myself and my husband when we would call to extend the UHaul rental. She asks personal questions unrelated to the matter of the UHaul rental and repeats the same questions everytime we spoke to her even after we addressed her. She also would repeatedly ask us if we could afford to pay for the UHaul, and made us feel like we were too poor to be able to afford the rental. Twice this location has lied to me to be able to keep track of their UHaul and even went so far as to state that corporate UHaul had called their location to check on the status of our rental! The second lie the location told us was that we needed to check-in w the vehicle to see the mileage and gas level. Ridiculous and unprofessional are the only words to describe this franchise location. I have never been so harassed and humiliated by a business before in my life! If I would have known this was a franchise location I would have gone to a literal UHaul rental location instead. Also, we could not utilize the convenience of the Uhaul app, which would have saved us so much stress and depression due to the constant harassment from the staff at this location. I dont know if she was high strung or nervous nelly but it has definitely ensured that i would NEVER rent from a franchise UHaul location ever again.

Lauren Bisconti 
Rating:
5.0

Great experience, easy to order online, great customer service at the location.

Anthony Artino 
Rating:
5.0

Customer did not leave a comment.

Kenny Palmer 
Rating:
5.0

Customer did not leave a comment.

EDWARD JOSEF MARCUS 
Rating:
5.0

It was fast and easy service. The drop off procedure was very quick too. The only thing I would change is keeping people well informed about your policy for out of state licenses. That part took a while and the calls that went out had to be answered immediately by the people who would vouch for you, otherwise they would not count, so it took 8 tries for me to get two people to attest to my identity.

Joshua Peterson 
Rating:
4.0

None

Robert Gallagher 
Rating:
5.0

Customer did not leave a comment.

Jerry Dillard 
Rating:
5.0

I have been extremely pleased with the level of customer service at this location (All Storage Anthem/Leona, Neil & Gerilynn). So much so that I rented a UhAul from Anthem & had my things moved from a LV storage to this location. I now have two storage units (across from one another) @ Anthem that provides me peace of mind. Rates are also reasonable. Yess, I would recommend this location! Julie B.

Julie Bishop 
Rating:
5.0

The staff was very friendly and welcoming. They also assisted me with loading two large wardrobe boxes in my U-Haul.

Erinn Cardenas 
Rating:
5.0

Thank you to Leona who helped me. She explained everything so easily. Easy pick up and easy drop off. My go to for storage needs. I appreciate your kindness, professionalism and help.

Janice Ronquillo 
Rating:
5.0

Fiona was very nice and very professional. It was a pleasant experience working with her.

CYNTHIA MILLER 
Rating:
5.0

Customer did not leave a comment.

RANDY LACKEY 
Rating:
3.0

Customer did not leave a comment.

Paul Triggiani 
Rating:
5.0

Customer did not leave a comment.

Paul Bull 
Rating:
5.0

It was an excellent experience. The lady at the front desk was extremely sweet

Dylan Price 
Rating:
5.0

Great location. Customer service is always on point.

Melvin Stovall 
Rating:
5.0

Include USB sockets for cell phone charging. There was a lock chained to the back of this truck, but the facility did not have a key for it. Other than that these folks exceeded my expectations. Neil & and Michelle in the U-Haul traffic office was awesome!!! 👏 Steve W.

STEVE WEINBACH 
Rating:
4.0

Did after hour drop off/checkout

DEBRA CRUICKSHANK 
Rating:
5.0

They were very helpful! Truck had leaks amd glass in the back and they helped report the issues as well

DEBORAH HOOVER 
Rating:
4.0

Small location. Wish it had more inventory. But it seems to be well run

Michael Scanlon 
Rating:
5.0

Customer did not leave a comment.

Marco Salazar 
Rating:
5.0

Customer did not leave a comment.

Charles Danish 
Rating:
5.0

Great experience. Helpful no game playing

JAMES HELLMOLD 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM SHAYA 
Rating:
4.0

Customer did not leave a comment.

Ginikachi Nwosu 
Rating:
5.0

Customer did not leave a comment.

George Morales 
Rating:
5.0

Customer did not leave a comment.

steven lazar 
Rating:
5.0

Wonderful experience and wonderful people!

Anthony Prato 
Rating:
5.0

Customer did not leave a comment.

Ryan Romito 
Rating:
4.0

Advise customer where gas tank is on Van to fill tank with gas.

Ann Keag 
Rating:
5.0

Customer did not leave a comment.

Earl Miller 
Rating:
4.0

Customer did not leave a comment.

Diane Taylor 
Rating:
4.0

Customer did not leave a comment.

Letidda Anderson 
Rating:
5.0

Customer did not leave a comment.

Bret Rozinek 
Rating:
4.0

Customer did not leave a comment.

Judith Pecjak 
Rating:
5.0

Excellent customer service as always.

MELVIN STOVALL 
Rating:
5.0

Customer did not leave a comment.

rebecca bottel 
Rating:
5.0

I love coming to this place. The people are outstanding wonderful and warm and they’re ready to help.

DANIEL JOHN WESCOTT 
Rating:
5.0

Customer did not leave a comment.

Joey Hinzo 
Rating:
5.0

Customer did not leave a comment.

Laura Cooper 
Rating:
3.0

Unfortunately the location in front of office doesn't ample parking for customer vehicles while out in rental unit.

Manuel Guardiola 
Rating:
1.0

The truck had limited brakes once loaded there was NO STOPPING POWER >>IT WAS UNSFE TO DRIVE<< we immediately unloaded and I returned the truck. You (u-haul) texted me and I twice asked if customer service would call me. NO ONE CALLED. My overall impression is you are running a dangerous operation.

Michael BRESLIN 
Rating:
5.0

When we arrived at the Horizon Ridge U-Haul facility Leona was very busy dealing with multiple customers in the waiting room, presumably all alone. She remained professional and courteous throughout. We were all attended to in short order and quickly on our way. When we returned she had remembered every detail of our circumstances and asked if we needed to make a reservation for the upcoming job we’d mentioned the morning before at pick up. Very impressive. Next time we need a rental truck in Vegas we are driving the extra distance to come here where the service is friendly and competent. Sadly there are some other locations closer to us that could stand to learn these business essentials. Thanks for the best rental service we’ve come across in the entire Vegas Valley.

Robert Albright 
Rating:
5.0

Best experience ever! They know customer service and how to do it right! I will return for future needs.

Robin Page 
Rating:
5.0

Great service! I would go there again for aby future moving or storage needs.

Mitchell Gill 
Rating:
5.0

The entire contactless process was smooth and easy. The truck that I rented was very clean and ran well. I hesitated to use uhaul due to past experiences, but my experience with the Horizon Ridge location most certainly changed my mind. So much so that I told my sister who happens to live down the street from this location.

Trish CARTER GARDNER 
Rating:
5.0

Customer did not leave a comment.

Anthony Kumamaru 
Rating:
1.0

30 minutes late on my initial pickup. Was supposed to be a seamless pickup requiring no human interaction and this location was not ready. Truck wasn’t ready. Then I had to wait to speak with their team to figure out what was going on. My movers were waiting wasting a ton of time / money. Then when I get to the house I realize the uhaul location didn’t put any of my rental equipment in the truck . Requiring me to drive back and waste more time. Avoid this place

CHRISTIAN BISHOP 
Rating:
5.0

Customer did not leave a comment.

Jason Koroghli 
Rating:
5.0

Customer did not leave a comment.

Rita Todd 
Rating:
5.0

Customer did not leave a comment.

Maria Del Pilar Romero 
Rating:
5.0

These are nicest people. Great service.

Kirsten Allison 
Rating:
4.0

keep doing what you are doing and you will improve.

james mccray 
Rating:
5.0

Nothing everyone and everything was great

James Walsh 
Rating:
5.0

Friendly customer service, clean/well maintained trucks.

Erik Lee 
Rating:
5.0

Customer did not leave a comment.

Dean Rostami 
Rating:
3.0

Customer did not leave a comment.

ALLEGRA MAE BOWMAN 
Rating:
5.0

Friendly customer service. Clean and well maintained trucks/equipment.

Erik Lee 
Rating:
5.0

It’s great for me excellent customer service

THOMAS STEVEN CHIANESE 
Rating:
5.0

Customer did not leave a comment.

Rita Leger 
Rating:
3.0

get newer equipment for long haul moves

Pat Shephard 
Rating:
1.0

I was charged for an extra day, when I shouldn't have been. There was all sorts of confusion with the reservation. It was a total mess.

TYLER JASON MCCULLOCH 
Rating:
5.0

Customer did not leave a comment.

PERCILA KERSTEN 
Rating:
5.0

I was veery happy with warmness of the employes . They made my wife and I very comfortable Thank You UHaul

ROBERT SALDIVAR 
Rating:
1.0

The check process took an hour and 15 minutes as their Wi-Fi wasn’t working . Mean while the owners sat and watched our frustration

ROBERT WITHERS 
Rating:
5.0

Customer did not leave a comment.

Keith Clouse 
Rating:
5.0

Customer did not leave a comment.

namkyu kang 
Rating:
5.0

Everything was excellent

Silverio Gallegos 
Rating:
3.0

Customer did not leave a comment.

Leonard Fifita 
Rating:
5.0

Customer did not leave a comment.

Debbie Lange 
Rating:
5.0

The people at All Storage Anthem are the BEST. Friendly and the vans I rent are always clean and ready.

Kirsten Allison 
Rating:
5.0

Customer did not leave a comment.

John Aydogdu 
Rating:
5.0

They are so friendly & helpful. I left my glasses in the car, when I returned. After checking they called me & retuned my glasses. Thanks them!!!

Amir Majlesi 
Rating:
5.0

They were very helpful and knowledgeable very very inviting staff

Kenneth Vaughn 
Rating:
5.0

Good and helpful people at this UHAUL in Henderson, Nv on horizon ridge.

MARIAH MADDUX 
Rating:
5.0

Prices very good

Rimon Rizk 
Rating:
5.0

Great customer service

ROD MCPHERSON 
Rating:
5.0

Customer did not leave a comment.

Frederick Buencamino 
Rating:
5.0

Customer did not leave a comment.

George Dezendorf 
Rating:
5.0

Customer did not leave a comment.

Atanasis Dzanakaridis 
Rating:
5.0

Customer did not leave a comment.

Barbara connolly 
Rating:
5.0

Wish I knew more of the location, nice staff and storage which I missed.

Sal Anaya 
Rating:
5.0

Customer did not leave a comment.

JEAN P DELAY 
Rating:
5.0

Customer did not leave a comment.

William Turbay 
Rating:
5.0

Customer did not leave a comment.

Michael Almeido 
Rating:
5.0

Excellent service, friendly personnel and easy to pick up and drop off

Domizio Melchiorre 
Rating:
5.0

Customer did not leave a comment.

JEAN PAUL DELAY 
Rating:
5.0

Customer did not leave a comment.

eric mitchell 
Rating:
5.0

Customer did not leave a comment.

Steven Brownie 
Rating:
5.0

Gerilyn & Greg are great property managers. We’ve rented for many, many, many years and never had any problems. Staff is friendly, property is clean and so are the units. We will miss them. Thanks Gerilyn & Greg!!

PAUL NICHOLAS CARDINALE 
Rating:
5.0

Customer did not leave a comment.

KARIN WHITEHEAD 
Rating:
5.0

Great service and very professional.

Kenneth Curtis 
Rating:
5.0

Customer did not leave a comment.

Michael Greynald 
Rating:
5.0

The staff at this location are super friendly and could not be more helpful. This is where I go for all my local area rentals.

Ivar Hottentot 
Rating:
5.0

The guy who disconnected my trailer even took my hitch off for me. Super nice, very efficient and extremely professional. I highly recommend them!!!

THOMAS FINN 
Rating:
5.0

Customer did not leave a comment.

Alison Kowalski 
Rating:
5.0

Very good experience and the customer service was great! Will be using you and again for sure.

ROD MCPHERSON 
Rating:
5.0

Customer did not leave a comment.

Tracey Haar 
Rating:
5.0

Nothing

Lasonia Ross 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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