Customer Reviews for All Space Storage Inc
(U-Haul Neighborhood Dealer)

833 comentarios

4909 N Hwy 1   Cocoa, FL 32927

(321) 631-0706

Horario de oficina

  • Mon-Sat: 8:30 am–5 pm
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(321) 631-0706

4909 N Hwy 1
Cocoa, FL 32927

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 8:30 am–5 pm
  • Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY U 
Clasificación:
5.0

nothing

Katherine R 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY D 
Clasificación:
5.0

Very easy drop off.

Diane S 
Clasificación:
5.0

Great and super helpful service!

MATTHEW G 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZAN S 
Clasificación:
1.0

I had my Service Animal and when I walked there were 2 big dogs in the office without leashes and belonged to the agent behind the counter. I was forced to pick up my service animal and keep pushing the other to overly aggressive dogs away as they continued to be aggressive towards my service animal. The lady agent behind the counter finally called her dogs and got them put away behind the counter. I then went to put my service animal back down on the ground where he belonged and the agent told me not to put him on the ground because then her dogs would "mark" the area after. I informed the agent that he was a service animal and that he belonged on the ground. I then put my service animal on the ground. Then the agent became very rude towards me and had an attitude the whole checkout process. She was huffing and puffing, she didn't explain anything to me about the rental agreement or anything. She slammed the agreement on the counter and said "sign this". After I read over it myself I signed it but she had already went outside to get the trailer. So I had to put it over the counter. Then I saw where she was and she yelled at me to back up over by where she was. She didn't say anything else to me the whole time she was hooking up the trailer until finally she told me to apply my brakes to check the lights. After that she told me in a rude tone that if I drop it off after hours to leave it right here. The whole encounter was just so bad and rude… there was absolutely no customer service. The right thing to have done would have been to apologize to me about her dogs being aggressive towards my service animal and then carry on like I was a normal customer. There was no reason to be rude and throw a tantrum like a child. That's probably the best way to describe it.

Gregory B 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy h 
Clasificación:
3.0

Everyone at tjis location are terrific! Price to rent the van was outrageous for the short period of time and travel that I had it. Then I couldn't return the key after hours because the slot was too small. I had to have them dropped off the next day.

DAWN B 
Clasificación:
5.0

Everything was great, except the mileage rate of .99 cents per mile. This rate is exceptionally high. I moved some personal items 45 miles, which resulted in $45.00 in charges moving the items and another $45.00 to return the truck. I agreed to this rate, but I didn't have much choice. The $19.95 truck rental, boldly advertised on the side of the truck, cost $130.00, Beware when you rent!!!! The advertised price means nothing!!!

JAMES A 
Clasificación:
4.0

Extraordinario servicio al cliente

LAWANNA H 
Clasificación:
5.0

check equipment for damage before renting out

CARRIE S 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANNA K 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS H 
Clasificación:
5.0

Perfect

Mike N 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSEANNE C 
Clasificación:
5.0

Everything was perfect!!!

Jay W 
Clasificación:
5.0

Just keep up your fast and friendly service - every experience there is a pleasure.

William M 
Clasificación:
5.0

Nice customer service n clean place

Fernando V 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B 
Clasificación:
5.0

Professional and friendly. Easy peezy.

TIMOTHY G 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos F 
Clasificación:
5.0

All was friendly and professional.

John G 
Clasificación:
5.0

The truck was in great condition All the safety measures were met. The price was fair and no issues.

John D 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A 
Clasificación:
5.0

The best UHAUL experience I've ever had, quick and professional. I will definitely be using recommending this facility in the future.

John S 
Clasificación:
3.0

El cliente no dejó un comentario.

Allison K 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C 
Clasificación:
5.0

Great friendly service

Deborah M 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave R 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim K 
Clasificación:
3.0

El cliente no dejó un comentario.

Sherri B 
Clasificación:
4.0

El cliente no dejó un comentario.

Kandy H 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE S 
Clasificación:
5.0

Keep doing what you guys do!

Casey Q 
Clasificación:
1.0

Tattoo lady has a HUGE CUSTOMER SERVICE problem . She acts like customers are a hassle for her . Maybe she was having a bad day , but as a business owner myself I know I can't let my customers take the brunt of that !! There you have the reason this was absolutely the last time myself or my company will use you guys again .

CHARLES T 
Clasificación:
5.0

Great location, easy in and out, wonderful & helpful staff.

Kris H 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse M 
Clasificación:
5.0

Nothing . It is good as is.

MANUAL V 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S 
Clasificación:
4.0

Drop off was a storage place, and a guy took it off the car and the lady took a pic of the trailer

david d 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura P 
Clasificación:
4.0

Pricing have risen over the past decade beyond any reasonable amount. I have used U-Haul trailers for the past 14 years. In 2024 alone, the price has risen 33% in ONE YEAR.

JOHN B 
Clasificación:
4.0

Great staff and service. Very friendly and professional. They made my moving easy

WILLIAM B 
Clasificación:
5.0

You should call a customer and let them know that your truck is going to be rented if you don’t pick it up right away

Thomas S 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK K 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE R 
Clasificación:
5.0

Very nice and friendly. Was on my way in a few minutes.

Richard T 
Clasificación:
5.0

Ninguno

Karen b 
Clasificación:
5.0

The staff was wonderful and very helpful

Nelson M 
Clasificación:
1.0

I was charged for a cleaning fee for the truck and I returned it cleaner than what I received the truck, I made a reservation online for a truck and then was sent over 12 miles away to a different town to pick up a different truck then the one I had reserved originally. Many of the people I had to deal with were rude during the process especially at the drop off location.

Teo W 
Clasificación:
3.0

El cliente no dejó un comentario.

Seth v 
Clasificación:
3.0

El cliente no dejó un comentario.

Logan C 
Clasificación:
5.0

El cliente no dejó un comentario.

George W 
Clasificación:
5.0

Not a thing. Excellent service as always!

DEBORAH M 
Clasificación:
5.0

My contract was so damn screwed up and the place I reserved in cocoa refused the truck because she was full so had to go down farther to another location. By the time I got there I was beyond pissed. But the lady behind the counter and the gentlemen who checked us out were extremely nice and helpful

Cheri J 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanesha J 
Clasificación:
5.0

The staff at All Space Storage Inc made it easy for every aspect of reserving the rental to pick up and $. Very pleasant as well.

Stephen H 
Clasificación:
5.0

El cliente no dejó un comentario.

Darry B 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake R 
Clasificación:
5.0

Have rented U-Haul trailers a few times from the folks at All Space Storage and the staff is always very friendly and helpful. The equipment and the facility are clean and well-maintained.

Larry F 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay A 
Clasificación:
5.0

Truck has a bad vibration between 45 & 65 and passenger door does not close correctly. When we returned the truck we were told it was in for service before for the same complaints and always returned the same with no repairs stating "could not find the problem". Vibration is bad and could be dangerous if something fails driving at speed. Please fix or retire truck.

ron f 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey A 
Clasificación:
5.0

Very easy drop off process. People were very professional.

Patrick C 
Clasificación:
3.0

Checked tires after receiving trailer and found that they were at 20 psi. They should have been 60 psi, I even called ahead and asked them to be checked before I arrived. Also, right front ratcheting tire strap was too short to cinch down tire, I had to fashion one with my own strap. All in all, I feel like my vehicle was put at risk with the low tire pressure and the malfunctioning strap. I spoke to an employee about issues and was told they are just a rental location, they don't do the maintenance, someone comes and services all the equipment. Also, I was told the rental was for 24 hours; I picked up on 12/6/23 at 3:56 p.m. and returned 12/7/23 at 1230 p.m. but, I was charged on my credit card for two days. Won't be renting from them again.

Jackson S 
Clasificación:
5.0

Customer service was fantastic! The truck was obviously well maintained and clean. I have rented from their location before and I will continue to do so as the need arises.

James W 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY T 
Clasificación:
5.0

The location is easy to access and after-hours drop-off went well.

Whalen C 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH M 
Clasificación:
5.0

Nothing to improve

MICHAEL L 
Clasificación:
5.0

Always friendly and easy to deal with

WILLIAM H 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R 
Clasificación:
5.0

The neighborhood locations need to be stocked better with hand carts, furniture movers, and blankets. I had to go to a main location to get the items I needed, which also used the trucks gas and put miles on it as well.

Timothy C 
Clasificación:
4.0

El cliente no dejó un comentario.

madeline j 
Clasificación:
5.0

Always professional and courteous!

John P 
Clasificación:
5.0

Super helpful customer service, made the experience very easy and pleasant!

MaKenzie H 
Clasificación:
5.0

Good customer service, fast in and out, vehicle availability, affordable prices, in my opinion it’s a WINNER!! Would highly recommend.

ellen w 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL L 
Clasificación:
5.0

El cliente no dejó un comentario.

jOHN H 
Clasificación:
5.0

Good staff

David A 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn B 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine L 
Clasificación:
3.0

Only 2 marker lights working no other lights. Hitch lock screw and safety all beat up and bent.

MIKE D 
Clasificación:
5.0

Both counter people that checked me out and in were wonderful. Thanks for the service.

Raj G 
Clasificación:
5.0

El cliente no dejó un comentario.

ron f 
Clasificación:
5.0

El cliente no dejó un comentario.

Heriberto M 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN N 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D 
Clasificación:
3.0

This location was quite clean and tidy, but one of the least inviting locations I've encountered. It's a huge property, and truck/trailer rentals are obviously an afterthought here. The desk agent seemed mildly confused as to why I would be returning a trailer there, and then was more perplexed by the fact that I didn't know where to drop it.

Jacob C 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S 
Clasificación:
2.0

Three separate charges on my account. Charged a cleaning fee as well and I sweep out the entire truck. Did a key drop off 24 hours after I had it and they said I returned it two days later

Hannah B 
Clasificación:
5.0

They did a great job !

Donald L 
Clasificación:
5.0

El cliente no dejó un comentario.

Therrin P 
Clasificación:
5.0

Fast and quick. Thank you!

Michael S 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba