El cliente no dejó un comentario.TIMESHA F.
Customer Reviews for All Purpose Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The front axle of the truck had a sporadic vibration.Billy T.
Great customer service! Very friendly, helpful and quick! We were in and out in about 10 minutes with our trailer rental.TOMMY L.
El cliente no dejó un comentario.David Z.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.CHARLES M.
El cliente no dejó un comentario.NECOLE G.
El cliente no dejó un comentario.MARK D.
Ot a thing the lady at the desk when I arrived was a gem! She had everything ready and went above and beyond to help and answer questions. Best u haul experience I have ever had. I will be back next time I need a rental.MITCH M.
El cliente no dejó un comentario.RONALD J.
Staff were very helpful and explained everything thoroughly.ERIC A.
Extraordinario servicio al clienteCURTIS F.
The lady at the front desk was super nice & courteous. Answered all of our questions. Dropped off my trailer after they closed for the day & she promptly processed the return & sent a paid receipt next morning. Would definitely recommend this location for excellent service. Only minor improvement I would suggest is to fix a specific small area in the pickup location where my truck got stuck a bit due to water logging & soft ground!MANI I.
El cliente no dejó un comentario.EDWARD P.
The truck was disgustingly dirty in the inside. The steering wheel was sticky. The cup holders had something spilled all over them and were sticky. There was dirt all over the seats and floor. The passenger side window would only roll down about 2 inches. The pad lock to secure the cargo area did not work.TERESA LUCINDA R.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.SAVANNAH S.
El cliente no dejó un comentario.TIFFANY G.
Very seamless process!MARY T.
El cliente no dejó un comentario.Richard H.
Great serviceSCOTT H.
El cliente no dejó un comentario.Harold S.
El cliente no dejó un comentario.DANIEL P.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.CARL L.
El cliente no dejó un comentario.Greg B.
Great customer service!RICHARD B.
Fast and Friendly ServiceMARTIN R.
El cliente no dejó un comentario.GABE H.
El cliente no dejó un comentario.Terry G.
Didn't have all the equipment I ordered.RANDY G.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Wes M.
No problems with equipment or Admin at start and turn-in. Serious Suggestion. These 6x12 trailers desperately need a ramp. And the roll up door is a worn out design that is hard to open and close unless someone adds some lubrication and is never done. I have fallen while carrying boxes trying to step down several times. I finally built a ramp with 2 each 2x12's with a step cutout at the trailer end and a very sharp taper at the floor end. Then, for safety, I added a strong strap screwed to the top ends of each 2x12 after looping it thru the door look pin to prevent the 'ramp' from sliding out away from the trailer. With this ramp we can easily use 2-wheel hand trucks to load and unload 3 or 4 boxes at a time. MUCH SAFER !!! Especially for us old folks. IT IS TIME FOR A REDESIGN. ALL NEW COVERED TRAILERS ON THE MARKET HAVE FOLD UP DOOR/RAMPS WITH ASSIST SPRINGS AND GOOD, EASY TO LOCK LATCHES, AND THEY ARE WATER TIGHT. I WIL PAY MORE FOR A RAMP TYPE TRAILER !!!!!Larry W.
El cliente no dejó un comentario.BETTIE M.
El cliente no dejó un comentario.Sheena S.
The customer service is above and beyond. I felt welcomed and a valued customer. I will only go to this location for storage and uhaul in the future.LILLIAN D.
Clean , friendly , great customer serviceJULIANA G.
El cliente no dejó un comentario.Wes M.
Thank you for making something hard very easy. Very nice and helpful people. I will be back in the future, no doubt. Thanks again, Michael Lyons Jr.Michael L.
Customer service was great and check in was swift and efficient.Terry P.
El cliente no dejó un comentario.RONNIE J.
El cliente no dejó un comentario.Ashley G.
NadaMARIA SOCORRO Z.
Doing a great jobAntonio R.
El cliente no dejó un comentario.Romona M.
El cliente no dejó un comentario.Romona M.
We dropped off at night,. The truck had a bad battery or something had to jump it twiceJohn S.
El cliente no dejó un comentario.JEFFREY T.
The after hour return process is lengthy/cumbersome.Ralph F.
Great service, love doing business with U Haul. RickRICHARD B.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.Latanya W.
Great ServiceROBERT D.
El cliente no dejó un comentario.REBECCA B.
Wonderful customer serviceApril J.
El cliente no dejó un comentario.Harry L.
thanks for yoiur serviceJUAN C.
What I don't like is being double charged when I rented for WHOLE day AND charged for the hand truck that I didn't use.MICHAEL WAYNE H.
El cliente no dejó un comentario.Melinda A.
El cliente no dejó un comentario.Lizbeth G.
El cliente no dejó un comentario.Derek S.
El cliente no dejó un comentario.NICHOLAS R.
Great job!GITANJALI K.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Anthony M.
All Purpose Storage on Snook Rd Tomball TX was excellent. When I reserved my rental on line the pickup location was originally at another location: 9521 FM 2920 Tomball TX. Unaware U-Haul changed the location I went to this location first only to be told I had to go to another location. I was frustrated that I was not aware of this location change at that time. Only after I had returned the rental did I discover from your communications that the location had changed. These messages you sent covered several topics: Covid 19, register on line, confirmation of rental and buried in the messages was location change. I would recommend in future when you send out location change only included that subject in the messages as when I see many messages about the rental they all look the same or like duplicates. Also the messages sent said to register on line which I had already done. I am frustrated that the rental was not at the location I expected it to be at. Hope these comments help improve your services.JAMES M.
El cliente no dejó un comentario.Chorvy Y.
El cliente no dejó un comentario.missy L.
Seriously, VERY smooth transaction and fast!Will B.
El cliente no dejó un comentario.Sabrina L.
El cliente no dejó un comentario.Carl A.
Take better care of equipment. I had to fix trailer lights my selfWilliam W.
El cliente no dejó un comentario.Max W.
El cliente no dejó un comentario.Jessica N.
The vehicle, including the steering wheel and controls were very dirty. This is normal for Uhaul trucks in my experience, however in view of the covid-19 pandemic its not acceptable. Otherwise the service was fine.christopher O.
El cliente no dejó un comentario.Joseph D.
The truck did not drive well at all, felt like the steering wheel was working against me. Inside the driver cab was dirty and sticky. Not worth the money I spent.Aiana M.
El cliente no dejó un comentario.Donielle P.
El cliente no dejó un comentario.Lee M.
El cliente no dejó un comentario.Destin E.
Everything was perfectJames C.
El cliente no dejó un comentario.Steve H.
Loved the U-haul I believe I got one of the smallest trucks they provide but everything fit so well. I was amazed of how much room left I had coming from a 1 bedroom apartment with a bunch of baby toys. Definitely recommend!!Janet G.
El cliente no dejó un comentario.ed N.
When I returned the rented truck, i made it sure to fill up 3 Gals of gasoline which I think is more than enough for the 18 miles in least 2 hours of use. The attendant who is too lazy to stand up to check the usage with mr, told me that she'll just send me the bill. I trusted her to be fair and honest, but I was wrong when he charged my credit card ob file for extra 2 gallons. It was really unfair.wilbert T.
Keep up the good work. Thanks U-HaulMichael L.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Roselee W.
El cliente no dejó un comentario.ANDREA A.
Very friendly staff. Clean, well maintained equipment. Will use this location again.Madeleine W.
Location was good, and the staff were friendly and helpful. However, the U-Haul truck itself had transmission issues and struggled on our 4 hour drive...we weren't sure we would even make it.Jason H.
Everything went very smoothly. All done quickly and correctly. Great location. I will use them again.Kathleen M.
El cliente no dejó un comentario.Karen S.
Very friendly, helpful and professional. Will come back and highly recommend.Teresa L.
El cliente no dejó un comentario.KELLEN P.
El cliente no dejó un comentario.larry C.
El cliente no dejó un comentario.KEVIN D.
El cliente no dejó un comentario.Trevor T.
El cliente no dejó un comentario.Luis R.