Comentarios de los clientes para All Day All Night Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All Day All Night Storage

Clasificación general:

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CHARLES J.
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El cliente no dejó un comentario.

Alan R.
Clasificación:

Online check-in process was easy and made the in-person check-in much faster. Loved the online check-out procedure where I was asked to take pictures to verify the mileage, fuel, how clean, and the location. Made the whole transaction feel quick and easy

TERRY H.
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Very friendly and fast service.

Cheryl N.
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I had 1/4 tank of gas and stopped specifically to get gas. It was supposed to be 3/8?! So I guess it wasn't quite 3/8 and they charged me $. I had a ride so I dropped it off early and they charged me for that too. Terrible. Would not use again.

TIFFINY W.
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El cliente no dejó un comentario.

EDWARD H.
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El cliente no dejó un comentario.

Darrin T.
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The lady behind the counter was very nice and friendly. I do think uhaul has made the process more complicated for checking in and out. That is no reflection on the staff at this location, but it is directed to uhaul processes. It shouldn't be that complicated. Customer service was excellent. Process, not so much.

GENE M.
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They were very efficient

LATOYA H.
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El cliente no dejó un comentario.

jimmie H.
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El cliente no dejó un comentario.

Gary H.
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Everything was great.

Gary H.
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Manager was fantastic.

ALTHEA G.
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Returned truck on Sunday at Willard TV on Greeno Road on Hwy 98, Fairhope. Gas filled and cleaned.

Robb M.
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Every aspect went smooth helped take some of the hassle out of moving.

TONY H.
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El cliente no dejó un comentario.

Frances C.
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Nothing. My experience was great.

Shanice B.
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El cliente no dejó un comentario.

LAURA V.
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The console in cab was a bit dirty. Should be able to upload more than 1 picture when verifying rental. Service was excellent

BRENDA W.
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El cliente no dejó un comentario.

KIRK L.
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Great Folks!!

Christine C.
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U-Haul helps make helping people in my trailer park easy. Thank You U-Haul No Name Park LLC Christine Cayton

Christine C.
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This was the 2nd time I rented a U-Haul from this location. The Lady was nice and very professional both times. Kindest Regards Christine Cayton

Samantha T.
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El cliente no dejó un comentario.

saskia G.
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El cliente no dejó un comentario.

Cassandra S.
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All was good. Thank you

Jeremy B.
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Take out the broke off screws sticking out the side rails and fix the leak in the roof. My cabinets got rained on in the truck by the leak and scratched and gouged by screws. Was not worth getting the truck from them. They have three trucks the size I rented two new ones and one that is messed up. So they give me the messed up one. That was nice ! Picking up the truck before they open is a pain. They do not give you the gate code to get in. You have to call the 1-800 number and stay on the phone for 15 minutes to talk to someone that can call someone and get you a code. Then you have to get another code to get your padlock off. Which none of that is in your contract information. So if you plan on picking up at 7 AM you need to be there at least by 6 AM. And returning it was a pain. They could not get my location on my phone. So I had to leave the truck there locked and take the keys with me and come back after 9 AM when they were open and I hope they didn't charge me which they didn't. The whole experience was awful.

LAURIE S.
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I have no problems with this location. I have used before, and will again. U-haul has changed a few things, where you are to do something where you scan your Drivers licence, I never did get that link. Love the people at this location.

john T.
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I am a reservation number for a 15ft truck, and when I called AHEAD to confirm all they had was a 20ft. They did give it to me for same price.

Jeremy L.
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El cliente no dejó un comentario.

jacob V.
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Wrong lock on truck but U-Haul representative was quick to resolve problem.

CHARLOTTE W.
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I don't know anything you could do any better

DAVID B.
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El cliente no dejó un comentario.

Erick F.
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The lady was confused on us bringing the truck there, even though the app said to. She then said something about taking it somewhere else, but I followed the instructions online and we left. You just need better employees.

JEANETTE M.
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El cliente no dejó un comentario.

SAMANTHA T.
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El cliente no dejó un comentario.

Alan R.
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El cliente no dejó un comentario.

Mitchell R.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

Rian M.
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I don't think you should charge by the mile if you can't pick up the trucks at the location you select when you book online.

scott F.
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El cliente no dejó un comentario.

David T.
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Nothing everything was excellent

Teresa H.
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El cliente no dejó un comentario.

BILLY P.
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El cliente no dejó un comentario.

Billy P.
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El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

TONY H.
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this location staff went over and above the call of service to help me with my rental. I could not have asked for better service.

Kristie S.
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Keep your trucks clean. Dont worry about a measly. 80 for 2 extra miles that it took to return the truck when I spent an extra 30 on gas and dropped it off with the fuel at 3/4 of a tank when I picked it up at 1/4.

Luke T.
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Excellent customer service.

Courtney J.
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Improve the app. It's horrible

Royzell M.
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Before customer arrives make sure equipment work properly.

FABIOLA C.
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El cliente no dejó un comentario.

Draper H.
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El cliente no dejó un comentario.

Dustin T.
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Better online experience ie. easier navigation

CARLA G.
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Better customer service

RICHARD L.
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El cliente no dejó un comentario.

CHAROLTTE W.
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Nothing, everything is great. Thank you

Brooke R.
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One thing that I did not like was that the clamp holding the $7 dolly in place inside the truck was already loose. We were loading items and something hit it, causing the dolly to slide out and break the tie causing us to be charged an extra $7. Other than needing to make sure the items are secure or to just not have them inside the trucks unless requested the service was great!

Richard L.
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Nothing everything was excellent.

Shafania L.
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Thanks! I appreciate this location Tamika was prompt making sure I knew of the location and how to get there. I moved to Houston, TX thanks again Mobile, AL/ Theodore, AL y'all rock!??

SAM V.
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El cliente no dejó un comentario.

THOMAS C.
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Very helpful and accomodating staff.... I would recommend to others for professional U Haul service needs.

Craig T.
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El cliente no dejó un comentario.

tanisha H.
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No to charge their card for gas after they put gas in the vehicle.

Craig T.
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Nothing, Tamika was nothing short of superb, thank you!

MARCINE C.
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El cliente no dejó un comentario.

Shaun H.
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I was over charged for an extra day. Now I have 3 debits on my account $62,$64,and $75. I should have only been charged for the $75. This mistake on your behalf caused my account to be overdrawn by $5.90, which will probably charge me an $35 over draft fee. If that ends up being the case I would expect you to take care of this as well.

SHAMEEKA W.
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El cliente no dejó un comentario.

BOBBY G.
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El cliente no dejó un comentario.

BRENDA C.
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I have never rented a uhaul before. The person renting this uhaul to me was extremely knowledgeable and very helpful. She made the experience easy and stress free.

JEAN W.
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El cliente no dejó un comentario.

Craig T.
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El cliente no dejó un comentario.

GARY S.
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El cliente no dejó un comentario.

HELEN C.
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I can't think of anything, my experience was smooth and easy, and they handled my extension with ease and patients very happy with my experience

BEN D.
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El cliente no dejó un comentario.

GEORGE L.
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I noticed that I was charged twice for the u haul unit... $52, then $13 for insurance and then an accidental charge of $52 ..I would really appreciate it if the second payment of $52 could be credited back to my accouny

LINDA T.
Clasificación:

Kathy was excellent

STEVE R.
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El cliente no dejó un comentario.

MARION D.
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Truck was adequate for my needs. Large and roomy.

monica W.
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I hated my experience with this company...1st she said it would only be $55.19 then she said she charged me for an extra day because I brought the truck back da next day..but da company told me there were no addtnl charges..then I put da gas past where it was upon arrival .. almost on full..and now no will answer the phone to tell me how much I actually paid for the truck...I hope ur company doesn't treat all there customers this way...then she said after I called her da truck had to be back at nine..but while in office she never gave me a time and I didn't even have da truck a full 24hrs. This is not fair and I want to be compensated for da extra day I was charged...I will not be referring anyone to this particular location...This was da worst experience that I've had with U-haul.

Victor R.
Clasificación:

RUDE! Someone called my husband to travel 32 miles to sweep out the truck and fold the blankets! As if $200 for the truck rental was not enough. When he traveled to the location, they said they could not wait for him and charged $25.00!!! Rip Off!

Charles D.
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I drove 7 mile & put a half gallon of gas & was still charge $ 3.25. Either the gauge is not correctly or the truck needs a tune up.

VERNON L.
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El cliente no dejó un comentario.

Jack H.
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El cliente no dejó un comentario.

MARCHELE H.
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El cliente no dejó un comentario.

SANDRA H.
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Location was great, services was great

MARIE S.
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The only problem I have is the mileage at .79 cents a mile is a bit much. The weekend rate of .99 cents is a lot too. This may stop me from using this place again. Kathy in the office is great! She helped me immensely! Just the price is a little too high for my budget. Thank you!

ROBERT D.
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El cliente no dejó un comentario.

BRIAN M.
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Very good service. No complaints.

JACQUELINE W.
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El cliente no dejó un comentario.

Pamela Cox C.
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El cliente no dejó un comentario.

MARCINE C.
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El cliente no dejó un comentario.

THOMAS P.
Clasificación:

Originally I ordered on line for Irvington Alabama said in stock drove over to get it they didn't have one on location so had to drive a extra 12 miles which wasn't to bad. Trailer did fine for my needs.

Thiago F.
Clasificación:

Great customer service

CLIFF D.
Clasificación:

My experience with U-Haul at All Day All Night Storage, 7131 Old Pascagoula Rd, Theodore, AL 36582 was the way all customer/supplier experiences should be. The staff was very friendly and helpful, the price quote and final bill matched and the rental truck was clean and well maintained. Excellent service. I would definitely recommend them.

JOE H.
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Should have a better pricing for hourly i payed $48.32for two hours and used a total of 26 miles on car dollies should have hourly or daily 10 per hr or 44.95 daily orther than price it was great

MARILYN T.
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This place i've used before . Always really nice and helpful. I always go here. Makes sure I understand everything . A rating!!

LAURA W.
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I have no suggestions for that. The lady I talked to was very nice and professional.

Sandi Q.
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The tow dolly hold down straps were twisted and it took me 20 minutes to get them loose. Your employees should check the equipment better when it comes in.

Loretta C.
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El cliente no dejó un comentario.

DERRICK J.
Clasificación:

I wasn't told that I would need a board of some sort to load my car, I dragged on the trailer when loading. This is something that should be handy for some to load a vehicle onto a tow trailer. The under carriage of my car was damaged due to this. and I got no assistance when loading the car onto the trailer.....Very frustrating. And I wasn't explained the time that I had to drop the truck and trailer back off, and I was charged for an extra day when I dropped the truck off....

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