Customer Reviews for All About The Storage
(U-Haul Neighborhood Dealer)

50 reviews

1112 US 11 N   Champlain, NY 12919

(518) 298-3883

Office Hours

  • Monday - Wednesday:
    7 am - 11:30 am / 1 pm - 4 pm
  • Thursday:
    7 am - 11:30 am / 1 pm - 3 pm
  • Friday:
    7 am - 11:30 am / 1 pm - 4 pm
  • Saturday:
    7 am - 11:30 am / 1:30 pm - 4 pm
  • Sunday:
    8 am–11 am

Services at this Location:

Contact Us

(518) 298-3883

1112 US 11 N
Champlain, NY 12919

Services at this Location:

Office Hours

  • Monday - Wednesday:
    7 am - 11:30 am / 1 pm - 4 pm
  • Thursday:
    7 am - 11:30 am / 1 pm - 3 pm
  • Friday:
    7 am - 11:30 am / 1 pm - 4 pm
  • Saturday:
    7 am - 11:30 am / 1:30 pm - 4 pm
  • Sunday:
    8 am–11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Laurent Fantin 
Rating:
5.0

Scott was very helpful. A great guy to deal with

Michael Rich 
Rating:
5.0

The drop off was very efficient

David Anderson 
Rating:
5.0

Customer did not leave a comment.

Brian Fagan 
Rating:
3.0

Customer did not leave a comment.

Gordon Graham 
Rating:
4.0

Keep as it is..Great

William NIxon 
Rating:
2.0

App didn't work at all when I tried to use this, had to talk to the owner of the place, who was very friendly and resolved our issue quickly. Horrible connection with the app is the reasoning for the low rating.

zachary wojnar 
Rating:
5.0

Customer did not leave a comment.

Faye Barry 
Rating:
5.0

Customer did not leave a comment.

Greig Arendt 
Rating:
4.0

None

lionel boucher 
Rating:
4.0

Customer did not leave a comment.

Teresa McFetridge 
Rating:
4.0

Tail lights are out.

Dominick Durando 
Rating:
4.0

Store could be open more so we can buy things like locks and boxing materials but hey, no problem.

Richard Lasker 
Rating:
4.0

Everything went like clockwork...what more could you ask?

Richard Lasker 
Rating:
5.0

Scott was awesome!..Great service...it was a 10 out of 10.

William Nixon 
Rating:
5.0

All is good

RICHARD ARNO 
Rating:
4.0

Everything was fine . Thank you.

michael houle 
Rating:
5.0

Customer did not leave a comment.

linda ryan 
Rating:
4.0

Customer did not leave a comment.

Marie Gascon 
Rating:
5.0

Customer did not leave a comment.

george pelkey 
Rating:
4.0

This location was excellent, convenient, and easily accessible. Your online booking system however, requires some serious upgrades. If it was not for Scott the manager, I would have walked away and went to Lowes! It took up to an hour for Scott to finally get your web system to accept the rental. While we were there, another couple got frustrated and left. This is not the first time I have had trouble booking equipment online. A terrible system!

william maskell 
Rating:
5.0

Customer did not leave a comment.

faye barry 
Rating:
5.0

Customer did not leave a comment.

Gregory Wakim 
Rating:
5.0

Excellent person to deal with I rented a 26 footer and I got there and I said can I please have a 20 footer he accommodated me excellent place of business will use again

DEBORAH VEACH 
Rating:
5.0

Scott was great. He was not there but helped me with quick response and told me where to park the trailer.

CHRISTOPHER HIGGINS 
Rating:
5.0

Great communication and very knowledgeable.A pleasure to do business with.

Tommy Ondras 
Rating:
5.0

Customer did not leave a comment.

Steven Bartlemus 
Rating:
3.0

Was just a run down parking lot with uhaul vehicles scattered around. Never saw anyone there and the building that looks like the office looked like it hasn’t been used in years.

Stephen Fuller 
Rating:
5.0

Customer did not leave a comment.

joseph mooney 
Rating:
5.0

No improvement needed

claude dessureault 
Rating:
2.0

The sit looked abandoned. Lester helped me from the other uhaul place down the road and and really saved me. Said no one is taking trailers in the area. UHaul corporates i think needs to address this issue. I will be renting another trailer from NC and bringing it north and hope that i have a place to drop off within an hour of where I am.

CHRISTOPHER HIGGINS 
Rating:
3.0

The only issue we had is truck was at 1/4 tank of gas. . We filled it to 3/4 and returned it with a half tank. This is wrong. It should be full and then you return it filled. Uhaul got a quarter tank of free gas from us! This is wrong!

Roland Oliver 
Rating:
1.0

The return was made too complicated because: - no staff present, all doors locked - no key drop off box. There was no designated place to drop the keys. I left the keys under the driver seat and locked the door. This made the recovery of the vehicle more difficult for the drop off staff and lengthen the return process.

Martin Bertrand 
Rating:
5.0

Customer did not leave a comment.

Romeo Barriere 
Rating:
4.0

Customer did not leave a comment.

Timothy Chase 
Rating:
1.0

I was not happy at all with there service

Gordon Graham 
Rating:
4.0

Customer did not leave a comment.

VICTOR ROLLINGS 
Rating:
5.0

Customer did not leave a comment.

Jerry Losey 
Rating:
3.0

Customer did not leave a comment.

Phil Raab 
Rating:
1.0

Wasn’t open when we got there (even though it was 1pm on a Saturday. No signage, large pieces of junk in the area.. very sketchy looking.

George Boutilier 
Rating:
2.0

The building looks derelict and the drop box is inside said locked building

Shawn Bramson 
Rating:
5.0

Scott was very accommodating. It was a quick and easy process. Great customer service, you won't be disappointed.

Brandon McCauslin 
Rating:
4.0

Can Employees show up on time preferably early.

brett bulkley 
Rating:
3.0

A little slow to get the final receipt of completed return..(one week) but overall a good service and good equipment.

JEAN HOULE 
Rating:
5.0

SCOTT YELL EVEN WANTED TO HELP LOAD FOR US BECAUSE WE ARE IN ARE LATE 70S BETTER THAN OUR OWN FAMILY, THANK YOU.

James Lafountain 
Rating:
5.0

Customer did not leave a comment.

Michael Munnik 
Rating:
4.0

Customer did not leave a comment.

Andrew Meadows 
Rating:
5.0

Should be check more careful as the backup camera wasn't working "broken" and damage to the top of the tail light lens was broken from the person before us. Other than that, Scott owner of the rental's was a outstanding guy and very helpful with everything. Made our U-Haul rental experience really simple. Yes I will rent another U-Haul from this location. He went above and beyond to help us. Awesome Customer Service you have at that location.

WILLIAMR RADLOFF 
Rating:
3.0

Very helpful staff - but it is hard to judge the cleanliness of the location and whether it is inviting, given that the handover of the truck was an outdoor event.

Soren Bo Krohn Hansen 
Rating:
3.0

Kind of rough looking but suitable for a drop off.

George Caswell 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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