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Laurent Fantin
Customer Reviews for All About The Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Scott was very helpful. A great guy to deal with
Michael RichThe drop off was very efficient
David AndersonKeep as it is..Great
William NIxonApp didn't work at all when I tried to use this, had to talk to the owner of the place, who was very friendly and resolved our issue quickly. Horrible connection with the app is the reasoning for the low rating.
zachary wojnarNone
lionel boucherTail lights are out.
Dominick DurandoStore could be open more so we can buy things like locks and boxing materials but hey, no problem.
Richard LaskerEverything went like clockwork...what more could you ask?
Richard LaskerScott was awesome!..Great service...it was a 10 out of 10.
William NixonAll is good
RICHARD ARNOEverything was fine . Thank you.
michael houleThis location was excellent, convenient, and easily accessible. Your online booking system however, requires some serious upgrades. If it was not for Scott the manager, I would have walked away and went to Lowes! It took up to an hour for Scott to finally get your web system to accept the rental. While we were there, another couple got frustrated and left. This is not the first time I have had trouble booking equipment online. A terrible system!
william maskellExcellent person to deal with I rented a 26 footer and I got there and I said can I please have a 20 footer he accommodated me excellent place of business will use again
DEBORAH VEACHScott was great. He was not there but helped me with quick response and told me where to park the trailer.
CHRISTOPHER HIGGINSGreat communication and very knowledgeable.A pleasure to do business with.
Tommy OndrasWas just a run down parking lot with uhaul vehicles scattered around. Never saw anyone there and the building that looks like the office looked like it hasn’t been used in years.
Stephen FullerNo improvement needed
claude dessureaultThe sit looked abandoned. Lester helped me from the other uhaul place down the road and and really saved me. Said no one is taking trailers in the area. UHaul corporates i think needs to address this issue. I will be renting another trailer from NC and bringing it north and hope that i have a place to drop off within an hour of where I am.
CHRISTOPHER HIGGINSThe only issue we had is truck was at 1/4 tank of gas. . We filled it to 3/4 and returned it with a half tank. This is wrong. It should be full and then you return it filled. Uhaul got a quarter tank of free gas from us! This is wrong!
Roland OliverThe return was made too complicated because: - no staff present, all doors locked - no key drop off box. There was no designated place to drop the keys. I left the keys under the driver seat and locked the door. This made the recovery of the vehicle more difficult for the drop off staff and lengthen the return process.
Martin BertrandI was not happy at all with there service
Gordon GrahamWasn’t open when we got there (even though it was 1pm on a Saturday. No signage, large pieces of junk in the area.. very sketchy looking.
George BoutilierThe building looks derelict and the drop box is inside said locked building
Shawn BramsonScott was very accommodating. It was a quick and easy process. Great customer service, you won't be disappointed.
Brandon McCauslinCan Employees show up on time preferably early.
brett bulkleyA little slow to get the final receipt of completed return..(one week) but overall a good service and good equipment.
JEAN HOULESCOTT YELL EVEN WANTED TO HELP LOAD FOR US BECAUSE WE ARE IN ARE LATE 70S BETTER THAN OUR OWN FAMILY, THANK YOU.
James LafountainShould be check more careful as the backup camera wasn't working "broken" and damage to the top of the tail light lens was broken from the person before us. Other than that, Scott owner of the rental's was a outstanding guy and very helpful with everything. Made our U-Haul rental experience really simple. Yes I will rent another U-Haul from this location. He went above and beyond to help us. Awesome Customer Service you have at that location.
WILLIAMR RADLOFFVery helpful staff - but it is hard to judge the cleanliness of the location and whether it is inviting, given that the handover of the truck was an outdoor event.
Soren Bo Krohn HansenKind of rough looking but suitable for a drop off.
George Caswell