Comentarios del cliente para All About Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de All About Storage LLC

Grado total:

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Mark J. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

El cliente no dejó un comentario.

len Z. en

Grado:

Very friendly and took care of business and I was on my way.

ben R. en

Grado:

The owners to this location are phenomenal. We will continue to use the Hooker Road, Sequim location for all of our U-Haul needs.

Ross W. en

Grado:

Larry is awesome. He went above and beyond to help me out with my rental. Great service. The truck and trailer worked perfectly.

Gilbert A. en

Grado:

Friendly, competent service. Everything ready and provided as described and committed.

Armando L. en

Grado:

The place was cleaner than any other store I have been to. The service was great! Super friendly and great customer service. This rental is for business purposes and I have rented over 10 times this year. The best of all! Thank you very much, sir.

Shad P. en

Grado:

El cliente no dejó un comentario.

Gerald V. en

Grado:

El cliente no dejó un comentario.

TIMOTHY N. en

Grado:

El cliente no dejó un comentario.

PETE R. en

Grado:

Friendly, helpful staff. Everything worked just as planned. Thank you!

Chris B. en

Grado:

Everything is a-ok!

Susan N. en

Grado:

I could have used a 5x10 trailer but this location does not have that size. I had a 5x8 .

ken P. en

Grado:

Super nice lady who got us set up - she was very helpful. The computer server was a little slow but I don’t think that was anyone’s fault.

STEVEN C. en

Grado:

El cliente no dejó un comentario.

Todd K. en

Grado:

back of van was not swept out.

Michael F. en

Grado:

On very short notice, we were able to rent a truck perfectly suited to our needs. Would definitely use this U-Haul rental facility again in the future.

Rod D. en

Grado:

As always, fast, efficient and friendly service. Thank you!

Joe B. en

Grado:

It wasn’t the staff! The system was in efficient and the wait was terrible. Poor staffing for a sunny first weekend of the month!

Kirt S. en

Grado:

El cliente no dejó un comentario.

Mary G. en

Grado:

El cliente no dejó un comentario.

Guy C. en

Grado:

The service person was awesome, helpful, and treated me well!

Daniel B. en

Grado:

Woman at counter was knowledgeable, helpful, pleasant, and patient. Very nice. This was a quick impromptu decision but website worked well and dealer was really responsive. Great price and great experience.

Nicholas D. en

Grado:

El cliente no dejó un comentario.

casey M. en

Grado:

Great customer service! Quick and easy

Salvador C. en

Grado:

Staff was very friendly and helpful, but their card reader was out of services and from the sounds of it despite the continued requests for IT help it doesn't get fixed. So I'm sure they'd appreciate a new card reader to facilitate faster customer fulfilment!

Michael D. en

Grado:

El cliente no dejó un comentario.

matt S. en

Grado:

El cliente no dejó un comentario.

randall W. en

Grado:

El cliente no dejó un comentario.

Grant M. en

Grado:

Thanks again to Larry!

Grant M. en

Grado:

Larry goes above and beyond to be helpful and assisted me every step of the way.

Creighton D. en

Grado:

El cliente no dejó un comentario.

Cary B. en

Grado:

All of my complaints don't necessarily pertain to the location, but UHaul in general. 1. I was supposed to get the truck in Port Townsend, WA. The day before pickup I was called and told that I would have to pickup in Sequim, WA. I would be given a discount on the rental and an extra day and mileage for the inconvenience. 2. I pre registered on line, supposedly to save time. When I get to the location, computer issues were causing delays and I had to wait 2 1/2 hours to get the trucks, then with some temporary paper work, and was told my return time was Saturday Oct. 5 at 5:00PM. 3. The inside of the cab was dirty and dusty. The windows were also dirty inside and out. 4. Not sure if I ever did get the refund I was suppose to get because computers were on working properly. All in all it made for a bad day to start a move.

RONALD S. en

Grado:

El cliente no dejó un comentario.

Stephen R. en

Grado:

El cliente no dejó un comentario.

Ron J. en

Grado:

El cliente no dejó un comentario.

Dean W. en

Grado:

Location only had one staff member, it took 30 minutes to process the rental on a phone reservation. UHaul software appears to be difficult for staff to process orders. I have noticed this in the past as well.

robert D. en

Grado:

Very nice but they were having a LOT of problems with the computer...not from an equipment perspective but from the Uhaul website where they check people in and out. Took longer than it should to check in but real delay was checking out. Computer problems made it impossible for anyone to help me as they were stuck trying to get someone else checked in and get them their vehicle. Fortunately, I was able to use the self checkout on my phone which went well.

Dan B. en

Grado:

El cliente no dejó un comentario.

Sophia J. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

Do not send an 80k miles truck on a 3k journey. Drivers door was extremely hard to close, lift gate would not stay in a partial open position and would slam into the roof making it VERY difficult to close.

Susan V. en

Grado:

Check in process is slow and after filling out all information on-line there is little need to sit there and do it all over again at the office. Perhaps information taken on the Internet should be transferred to contract, printed and individual coming in to get truck can simply review the information, sign and move on.

Debra M. en

Grado:

Great service. Only one person working on a Saturday morning and there was a line of people waiting to be checked in. Otherwise very satisfied with U-Haul.

Susan M. en

Grado:

El cliente no dejó un comentario.

Philip M. en

Grado:

Friendly staff

Kasey G. en

Grado:

U-Haul made us switch from a location in Port Angeles to this crappy location. They called us frequently and forced us to return our U-Haul quickly because someone else needed it. Then they didn’t buy back our unused boxes because they weren’t an “official U-Haul location” and charged us a fee for leaving them. We used the other location in Port Angeles a few weeks prior and had no issues. Would not recommend

Angela Q. en

Grado:

El cliente no dejó un comentario.

ray K. en

Grado:

Excellent service, excellent trailer, and excellent price. What more can I ask for?

Douglas L. en

Grado:

Very friendly and professional. They came out when I arrived and had me on my way in minutes.

Bob R. en

Grado:

Excellent experience

clifford S. en

Grado:

all is good

KAREN L. en

Grado:

Awesome thanks!!??

Jim A. en

Grado:

Larry Estes is a professional and friendly manager.

Bruce M. en

Grado:

El cliente no dejó un comentario.

Deborah C. en

Grado:

The location was closed “this weekend” per handwritten sign on door. I went through open gate to office to start return process. My husband was behind me getting fuel. Gate closed and I found office was locked and I was unable to get out. No one answered phone line - BM - no one answered at their security company also Vm saying call back Monday. We were only able to get out because my husband remembered his sister had storage rental and it happened to be this one. This is unacceptable -

Debra M. en

Grado:

Larry is just the best! This location is always clean and organized. Such a pleasure doing business here.

Timothy W. en

Grado:

El cliente no dejó un comentario.

Gerald C. en

Grado:

El cliente no dejó un comentario.

Margie R. en

Grado:

El cliente no dejó un comentario.

Steph G. en

Grado:

El cliente no dejó un comentario.

GWEN T. en

Grado:

Larry is very professional and helpful. We are happy to have this business as part of our community.

Gary R. en

Grado:

Cleaner vehicle

Brian P. en

Grado:

Not a lot. Aleah? Not sure if spelling is correct, was very personable and professional and accommodating and a pleasure to deal with.

Samuel M. en

Grado:

Larry was excellent and helpful. I appreciate his service.

Kevin M. en

Grado:

Very friendly!

Mary P. en

Grado:

El cliente no dejó un comentario.

Randy W. en

Grado:

great service

Keith L. en

Grado:

El cliente no dejó un comentario.

Alan E. en

Grado:

Keep up the good work

Sara C. en

Grado:

I was overcharged initially but they since credited me the difference. Thanks.

Betty Jo C. en

Grado:

Maybe acquire a cargo van.

Mike D. en

Grado:

El cliente no dejó un comentario.

reynold D. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

Gentleman was very polite and helpful. He was efficient and friendly at the same time.

Ronald W. en

Grado:

All about storage was great. The problem was that first U-Haul sent me to a location that was not manned, so I had to call and get a new drop off location which took me 45 minutes out of my way! Come on U-haul.

Chris B. en

Grado:

El cliente no dejó un comentario.

Eric G. en

Grado:

El cliente no dejó un comentario.

Thomas G. en

Grado:

They didn't have the size truck that we had reserved. Got the bigger one but that cost us way more money on the ferry. The truck cab was filthy. The lady that was helping us didn't seem to know anything or even care that they didn't have the right truck. The people in front of us were having issues with their reservation too. Will never use uhaul again. It was our first and last time

Paul J. en

Grado:

El cliente no dejó un comentario.

Kenneth T. en

Grado:

El cliente no dejó un comentario.

Annalisa F. en

Grado:

El cliente no dejó un comentario.

mark F. en

Grado:

El cliente no dejó un comentario.

mark F. en

Grado:

El cliente no dejó un comentario.

jerry P. en

Grado:

The girl at the desk was very friendly, and made the experience great.

Kent A. en

Grado:

El cliente no dejó un comentario.

Harold P. en

Grado:

I found the personnel very helpful and the equipment in excellent condition. There was a bolt missing in the tongue jack, but that did not affect the operation of the trailer.

Blaine H. en

Grado:

I called for a reservation and originally asked for my rental to be returned to the same location Sequim. When I went to go pick up the truck, I asked if it could be changed to a one way and dropped in Port Angeles to a Uhaul location near my house and she said no problem. So she started a new reservation and I was on my way. I returned it later that day to the location near my house. I got a call the next day saying if they checked in my truck i would get charged over $200 for returning it to wrong location. So I had to go get the truck and return it to the original location. This spoiled my entire Sunday as I would have returned the truck to the original location on Saturday if I had known she messed up the reservation. I was not a happy customer. She blamed it on a computer glitch which I find hard to believe.

Jena H. en

Grado:

El cliente no dejó un comentario.

STEVE R. en

Grado:

El cliente no dejó un comentario.

Christina M. en

Grado:

TTruck had check engine light come on right after we headed out of town. We could not get the dome light to go off so had dead battery. They did not offer reduced price or anything for our troubles

Daniel B. en

Grado:

El cliente no dejó un comentario.

Joe B. en

Grado:

El cliente no dejó un comentario.

Lew L. en

Grado:

Really well run operation. Best I have seen in any city from Illinois Pennsylvania, California, and Washington. So glad that they are here in Sequim. Proprietor is welcoming, courteous and efficient. They are a top notch outfit.

William C. en

Grado:

Trailer was in great condition, it was almost new. No problems with tires or anything. Just great. Thanks for a worry free trip. Bill

john S. en

Grado:

El cliente no dejó un comentario.

Cristy K. en

Grado:

Larry was incredibly helpful and accommodating at what could have been a very stressful time. I had a group bike trip coming into town and had planned to trailer the bikes after a one way ride. That is until the car I had planned to use ended up in the shop. Scrambling to make last minute changes I was a bit anxious. Larry was warm, friendly and accommodating and Assured me he had options to solve the problem. Thanks for being the bright spot in my day Larry and putting my mind at ease. We will absolutely be back for any rental needs we have.

David G. en

Grado:

Very clean, quick and professional service.

Chelsea U. en

Grado:

I ordered 2 dozen furniture pads and only received 1 dozen.

richard B. en

Grado:

El cliente no dejó un comentario.