The only confusion we had was where the key was, we were looking on the side of the truck rather than on the side of the building. No other issues! Everything was very easy and the person who helped us at drop off was incredibly kind and helpful.Cailin T.
Customer Reviews for Ali Babas Indian Spices
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner of the franchise was very knowledgeable and knew exactly what I needed. He took care of my needs. He was there on time for my pick up and I would recommend him for anybody who is doing business with a U-Haul franchise.richard P.
Customer did not leave a comment.Anthony G T.
Customer did not leave a comment.Ed L.
The 24/7 truck share checking in process was confusing and cumbersome. Took me over 30 mins to checkin and get the keys. Even the return process was confusing, sitting there in the dark parking lot and trying to figure how to return on the app, I just returned the keys and left. Checkin and return process for 24/7 truck share is awful, had to sit there and wait for approval proccess without knowing how long it was gonna take.Dao N.
Customer did not leave a comment.Anuj S.
Parking lot has some junk vehicles and looks rough, secluded.Michael R.
Customer did not leave a comment.Mengdong L.
Customer did not leave a comment.Walter L V.
Customer did not leave a comment.Katharine F.
Always a great experience renting from Jarar Hussein at Uhaul.MICHAEL S W.
Customer did not leave a comment.Melissa K.
The truck was very old and not clean i always use U-Haul never a problem but this was the worst experienceADEED SALEH A.
Customer did not leave a comment.Laurence M.
Customer did not leave a comment.Joseph P.
Excellent experienceGladys Vanessa O.
I always come to this Uhaul. Excellent in all respects.ROLF B H.
Customer did not leave a comment.Arbind K S.
The computer system seemed to be having difficulties. The gentleman at the pick-up location worked hard, but the pick-up took a solid hour of hanging aroundDavid Emmet W.
Customer did not leave a comment.Michael P C.
More customer parking. Everything else was good small business very accommodatingSusan Ellen L.
Jarrar was excellent as always and when the uhaul system crashed he did his best to reassure renters and got them on the road as soon as he could.TUCKER D G.
The UHAUL system was down for the entire day so i had to wait for hours to get my already reserved van checked in. The credit card system was down all day so i luckily i had cash on hand. The location of pick-up has no right to even have uhauls because there is no room and is run out of an Iraqi spice store. I will never use Uhaul again if i have to.Brian Robert G.
Customer did not leave a comment.Brianka Milan E.
nothingAshley Bancroft T.
It was an awful complicated process to rent your truck. I will never go through that again.Lawrence R.
Customer did not leave a comment.Anthony S.
Amazing serviceKeana Onosha B.
Everything was easy. Owner was kind, helpful and professional. I would definitely recommend this location to anyone and will return as a customer. Thanks!!Nancy R S.
I booked a U-Haul for a different location, for a 9am Saturday pick-up. They called me and told me there were no trucks available at that location for that day, and booked me at this location instead. When I showed up that morning to pick up my truck, and check in on the app, the app told me to come back when the location opened, at 11, making me miss out on two hours of potential moving time.BRYAN JOHN B.
Experience was excellent could not suggest any improvements.RICHARD P JR C.
Great customer service. Definitely recommendSulman E B.
Customer did not leave a comment.MARK NICHOLAS D.
At pick-up, there needs to be better inspection of the vehicle before driving away. We were disappointed to find bald tires before heading out for our travel, which necessitated us to call the road-side service center. It was inconvenient and frustrating.Aimee M G.
Our van was filthy. It was full of motor oil.Andrew John G.
Customer did not leave a comment.Jeremy Michael B.
Customer did not leave a comment.ZAHID B.
Customer did not leave a comment.Anping B.
Customer did not leave a comment.Peter Morgan G.
Customer did not leave a comment.Simialekia D C.
Customer did not leave a comment.MARY ELIZABETH V.
Customer did not leave a comment.UGOCHI OLIVE A.
Customer did not leave a comment.Renee M.
Customer did not leave a comment.Patrick H M.
Customer did not leave a comment.MARY ELIZABETH H.
I received excellent customer service.MARY ELIZABETH V.
This is the best uhaul location I've ever went to. Great service and kind shop owner. Highly recommend. Never have any issue trucks always available. This is a great location highly recommended.Saif Aziz P.
Very easy online rental. Pick up and drop off went smoothly. No hidden charges eitherGina Marie K.
I chose the contactless check in which for some reason didn't register and I ended up having to call U Haul and go to a second location the day of my move. That said, they made it really easy.Monica Danielle H.
This location is the best! Will alway go back here!Jessica M.
was a better experience than the uhaul stores.JASON MIGUEL C.
Customer did not leave a comment.Alan C.
The owner at this location is pleasant, kind, and professional. Great man, great service, van does the job every time. This is a trusted location that we keep coming back to. Excellent!Anne Run C.
Tight spaceMartin B B.
Check engine light went on in EsperanceCarrie Ann F.
The location was hidden and poorly lit. The pictures that were asked to be taken proved to be difficult to get. The lot also wasn't paved and the location to park the cars wasn't well marked. Furthermore unclear signage as to where to drop off the keys on the premise. We had to wander in the freezing cold to find it towards the front of the buildings, away from where the vehicle needed to be parked.Aurelio H.
Customer service in Albany, New York, and in Fort Myers wasKevin Francis C.
This was an awful experience. Some guy called me 15 min before my pickup and told me to follow the link to get the key and to call 800 number if I had trouble. Of course the link was not working so I called and the call kept getting disconnected. I called the guy back but he would not answer. It took me an hour and a half to finally get someone on the phone from uhaul who could help. I would never go back to this location - the location is practically abandoned. Awful.Shadi M.
Me Jerrold is a very pleasant and knowledgeable. Made the process easy. I recommend the Fuller St and Mr. Jerrold highly. Excellent service.Jeanette R K.
Everything went fine.Maryteresa C.
Good and friendly serviceTIMOTHY B D.
I walked around the truck prior to taking it and did not note any damage. I used it for a simple local move and returned it as it was. When I left I got a call that the truck has damage so I went back to see what he was talking about. He told me here you need to stand back here and look at the very top of the front of the truck corner, there is a dent there. We stepped back and he shined the light on a small dent in the corner of the truck. I certainly did not do that damage nor would I have expected to see it ahead of time without "here step back and look from here". I was changed $390 on my credit card for the damage and disputing it now. That is a totally unfair practice as I never would expect someone to inspect the top of a truck in the walk around before driving off.Helen Claire W.
first, i was very disappointed that when arriving to location, which was moved from primary location pickup, i found that i would be driving a 10' box truck. I PURPOSELY reserved a 9' van. I had one couch to move. It would be easier to drive to Boston and much cheaper on gas. I was not happyBrian William R.
When I went to pick up the rental no one was there. I waited about 20 minutes before someone showed up.Mark Alan S.
Customer did not leave a comment.Theodhor O.
Great service, nice clean truck, can't ask for anything better.Michael Ryan O.
TERRIBLE SERVICE PICK UP SCHEDULED FOR 945, owner did not open til 11 am did not receive truck tilalmost 11 30 very rude. when returning vehicle had to wait almost 45 minutes before checking out, lot dirty and unkemptJoeph J JR P.
Very easy and good communication.Nancy L.
Customer did not leave a comment.Nathan Aaron V.
Customer did not leave a comment.Zanalee L A.
I would change nothing. It was my first time renting a truck and they made the whole process quick and easy.Matthew N L.
I have rented a truck here in less than 24 hours prior my move. Mr. Jarrar Hussain is very nice, intelligent man. He had helped me with the truck and the hand dolly. The truck was easy to drive and it was really good on mileage: it's kinda older and was lower on left side, but, generally speaking , it was okay. I recommend using U-Haul company and this location.Veronika Lisa S.
Customer did not leave a comment.Stephanie D.
Overall an excellent experience. Ali babas supplied me with everything I needed at a reasonable price.ANDREW A R.
Our pick up location changed due to truck size availability. This location is a 24/7 share only. The truck was parked so close to the building that is was very hard to inspect and take pictures of the passengers side.Thomas R.
Service was great. The owner went above and beyond providing very impressive service. Explain the process of the drop off vehicle. Will use this location next time instead of going online.Anna B.
Customer did not leave a comment.JENNIFER LYN S.
Customer did not leave a comment.John J S.
Customer did not leave a comment.Damilola Afolabi S.
Customer did not leave a comment.David Regan P.
Friendly and knowledgeable staff.Andy Yunkwong W.
Customer did not leave a comment.Amanda S.
Customer did not leave a comment.MUHAMMAD FARHAN M.
The van was not maintained and it smelled really bad inside. Also had oil change warnings pop up in betweenJeremy Mathew S.
Customer did not leave a comment.Paul J JR C.
Customer did not leave a comment.Brian G.
They provided great services and were very friendly.YOUSAF KHAN S.
Expand electric connectors for trailer variations.MARTIN Y.
Customer did not leave a comment.Michael V.
Customer did not leave a comment.Jennifer C.
Customer did not leave a comment.Gricelda H.
Customer did not leave a comment.Digvijay K.
The 5 star rating is because of Mr. Jarrar Hussein who was very helpful and pleasant to work with. He made the process much easier. To improve service for the next customer, please remove the terrible 24/7 mobile service. The 24/7 guy was so slow to respond (this was at 11am) and we were running late. Fortunately Mr. Hussein was inside to help us.ANNE YEE C.
Check in was quick and smooth. Gentleman knew the system and was very helpful.Deborah Anne M.
Customer did not leave a comment.MARK J V.
I have never had any issues with the service. The location is great.mary M.
Customer did not leave a comment.David III W.
Customer did not leave a comment.RITHISH R.
The truck needs new steering and wheel bearings, it was unsafe. The person in charge did tell me that they won't charge me for the dolly I paid for and the moving blankets because they weren't included.Katrina V.
Jarar is very professional, courteous, and dependable. I would recommend him to everyone in need of any Uhaul service.MICHAELS W.