Comentarios del cliente para Alger Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alger Mini Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ramon S. en

Grado:

Great friendly staff. Equipment was clean and performed as expected.

Frederick M. en

Grado:

Always the same experience. Excellent

Harry W. en

Grado:

I thought the additional telephone numbers required were excessive. I had people I could use but not everyone does and the logic for it seemed illogical! If U-haul needed/wanted to reach me and couldn't on my cell, then how would those other people reach me?? Other than that, the service was good.

reed H. en

Grado:

El cliente no dejó un comentario.

Daniel N. en

Grado:

The truck we got there was out of round. The truck vibrated so bad had to change the truck out.

Mary H. en

Grado:

Nothing. The staff were unbelievably helpful! Will be back!

greg W. en

Grado:

The lady at the return location was very rude. I will not be doing business with this location again.

Michele N. en

Grado:

Tiffany was the best ever!!! Thanks!!

Alyssa M. en

Grado:

El cliente no dejó un comentario.

Mindi F. en

Grado:

I’ve rented a lot of trucks over the years and Tammy was by far the best at customer service hands down!

Bob B. en

Grado:

El cliente no dejó un comentario.

ted S. en

Grado:

Very friendly

Samuel E. en

Grado:

The truck we rented had a large crack through the driver side of the windshield. It made it difficult to see the road at times, especially driving over 3,000 miles during our rental period.

brienna C. en

Grado:

I originally needed to take the truck back to Bellingham (from Alger, where I dropped off my possessions) and in my registration process I preferred to take it to the Alger Mini Storage (since it's obviously closer; not sure why they did that). I was able to call Costumer Service and they were able to change the location for me. It was much more convenient for me. Thank you!

Michael S. en

Grado:

El cliente no dejó un comentario.

Franklin E. en

Grado:

El cliente no dejó un comentario.

Dawn H. en

Grado:

This is where I made my initial reservation and made my drop off. Because of them everything went very smoothly. Thank you!

Betty A. en

Grado:

Continued trouble with the billing check-out. Has taken nearly 1 hour each time, due to processing troubles Two rentals in the last 30 days. People waiting at the house to load the truck, 6 people + 2 to pick-up and pay. Very inconvenient

David L. en

Grado:

Nothing. Everything was just fine. Thank you!

Betty A. en

Grado:

Computer processing was screwed up. Taking a long time to process order and leave. Appreciate them letting the truck go with my friend to start. I had to wait until everything got fixed with the computer and call to another office to fix.

Rene H. en

Grado:

I had no intention to use this location as the equipment was much time and distance out of the way from my task. Also the equipment was much larger than my need. However this choice was forced by my confirmed reservation for a smaller truck very near my need being revised without authorization by U-Haul to a new time and place that was absolutely not acceptable to me performing the moving task for my daughter. U-Haul needs to honor their confirmed reservations without bait and switch to up truck and mileage costs all to the benefit of U-Haul and to the determent of the customer.

MaryElla G. en

Grado:

El cliente no dejó un comentario.

julie P. en

Grado:

El cliente no dejó un comentario.

Isaac O. en

Grado:

El cliente no dejó un comentario.

Laurie S. en

Grado:

El cliente no dejó un comentario.

Lauren L. en

Grado:

El cliente no dejó un comentario.

gary M. en

Grado:

Everyone did a great job, they were up beat and helpful with any questions that I had.

Kyle A. en

Grado:

The staff was very helpful and understanding to help with my rental after a fiasco with renting from another site.

Carrie S. en

Grado:

El cliente no dejó un comentario.

Jamie B. en

Grado:

El cliente no dejó un comentario.

kim C. en

Grado:

Develop a new computer customer service system.

Lindsey E. en

Grado:

The rear door of the UHaul was sealed shut from the rubber melting due to the length of time the vehicle sat. The vehicle also had ice in the cab from moisture and took forever to warm-up and de-ice.

OLIN A. en

Grado:

drop off

Katie M. en

Grado:

El cliente no dejó un comentario.

Cari C. en

Grado:

El cliente no dejó un comentario.

Tammi S. en

Grado:

Very helpful and caring. Thank you!

John L. en

Grado:

El cliente no dejó un comentario.

Clinton W. en

Grado:

El cliente no dejó un comentario.

Denise P. en

Grado:

We had originally planned to pick up at a different location, and got sent here instead. This location was completely out of the way, and I wouldn't have known to come here if I hadn't called to confirm my reservation to begin with.

MICHAEL K. en

Grado:

Customer service was excellent. These folks really work hard to make the experience worthy of the name Uhaul....Thanks for making my move trouble free.

Twyla H. en

Grado:

El cliente no dejó un comentario.

Teresa M. en

Grado:

El cliente no dejó un comentario.

Mary H. en

Grado:

El cliente no dejó un comentario.

Caroline L. en

Grado:

Most defiantly, the people who work there are wonderful and very helpful. I would defiantly tell all my friends about them.

Tess C. en

Grado:

El cliente no dejó un comentario.

TESS C. en

Grado:

El cliente no dejó un comentario.

PAT W. en

Grado:

Lady was a very nice person and informative, also efficient.

Cari C. en

Grado:

Awesome service as always. Thank you! Cari ??

Cari C. en

Grado:

It's always a pleasure doing business with you! The lady (so sorry I forgot her name) that helped me today (Sun Nov 22) is so sweet and so helpful. My friend and I scaled down from one big unit to two smaller units. Thank you! Cari and Don ??

SUSAN C. en

Grado:

El cliente no dejó un comentario.

Donna L. en

Grado:

Alger mini storage is by far the best place around. I would absolutely recommend Alger mimi storage to anyone who needs this service. I give them 5 stars.

CAROL F. en

Grado:

Tammy did an excellent job. She is very thurough and goes through the procedure of renting the U-haul so you can easily understand..

Alan M. en

Grado:

Staff was professional and prompt with my last minute rental request.

doug S. en

Grado:

El cliente no dejó un comentario.

RON M. en

Grado:

El cliente no dejó un comentario.

LEA L. en

Grado:

El cliente no dejó un comentario.

chris V. en

Grado:

Have trucks available, have them clean, and explain options to the customer.

BURRELL K. en

Grado:

Very nice office. Staff was very friendly. Efficient return and was on my way in a short time.

susan M. en

Grado:

El cliente no dejó un comentario.

ROBERT A. en

Grado:

This was not where I was supposed to pick up my truck. I reserved a truck near my daughter's residence. This location was 15 miles south of town and opened an hour later than the store where my reservation was. I had to backtrack to get things done.

Lydia M. en

Grado:

Very friendly, helpful and professional!!

KARA B. en

Grado:

great service

Candi J. en

Grado:

Nothing. Very friendly and helpful. Truck was in great condition. Made my move very easy.

BARRY W. en

Grado:

El cliente no dejó un comentario.

Debra Y. en

Grado:

Nice guy. Rather slow with the paper work. Don't be in a rush if you rent from this location.

DAVID V. en

Grado:

Wouldn't honor my reservation and price gouged me for an extra 150 dollars!! I believe they are thieves at this location! !!

DENNIS B. en

Grado:

El cliente no dejó un comentario.

Larry K. en

Grado:

None. Everything was great and went very smooth.

GEORGIA H. en

Grado:

They solved the problem very nicely but the original truck we ordered (26ft) was in very poor condition, especially for a long haul. We accepted the 20 ft as a replacement and this was done easily. I mention the initial truck because UHaul should not allow old trucks to be available for a long haul.

ELLANE D. en

Grado:

El cliente no dejó un comentario.

ROBERT G. en

Grado:

El cliente no dejó un comentario.

SAMANTHA P. en

Grado:

Be more helpful and telling the customers any charges or fees that may occur. And i didn't recieve that and i got charged more then expected.

KATHIE T. en

Grado:

El cliente no dejó un comentario.

JASON S. en

Grado:

El cliente no dejó un comentario.

ANNA M. en

Grado:

The staff members at Alger Mini Storage are amazing. Thank you!

STEVE B. en

Grado:

Tammy is the best

LEONARD K. en

Grado:

see my customer complaint filed with traffic

JEFFREY S. en

Grado:

El cliente no dejó un comentario.

THEO J. en

Grado:

Great place. We've dropped UHaul trucks here before with wonderful service and attention to the customer. What a difference from the pick up spot. On another topic, your new language in the contract about immediately paying Uhaul up to $48,000 in case of damage didn't scare us, or cause us to buy your insurance coverage, like it seemed it was supposed to. We just had our own regular State Farm agent OK the trip.

BETTY B. en

Grado:

Bigger unloading carts would be helpful but over all this site is a great find. Customer service great and very friendly and informative.

Jason G. en

Grado:

El cliente no dejó un comentario.

ROSEMARY R. en

Grado:

El cliente no dejó un comentario.

Duane H. en

Grado:

Tammy was great. I would definitely recommend her to others

ROSEMARY R. en

Grado:

El cliente no dejó un comentario.

Paul R. en

Grado:

El cliente no dejó un comentario.

NORVEL R. en

Grado:

El cliente no dejó un comentario.

Ramon S. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

El cliente no dejó un comentario.

Bryan H. en

Grado:

I was pretty impressed with how warm, inviting, clean, and professional this location is! Celeste took the time to call us personally to arrange our pick-up and was great to work with.

MICHELLE E. en

Grado:

Charity was great: patient, helpful and thorough. It was the first time I had used U-haul myself. It was all well made, easier to use than I expected, and every aspect of the process was well thought out and well supported by materials and information.

Linda M. en

Grado:

All is good. No change needed.

ART E. en

Grado:

Charity gave some of the best service we ever had !!!! art ellis

BILL T. en

Grado:

El cliente no dejó un comentario.

KAREN S. en

Grado:

We appreciated the 24hr drop off, since we arrived after office was closed. It is right off the I-5 exit #240 (Alger) and was convenient for us to get on/off freeway. VERY easy to find - sits on the east side of I-5 about 1/4 mile.. However, please note that the facility itself is essentially on a steep driveway. We did have difficulty backing our personal truck (with the UHaul trailer attached). Then to un hook the trailer was a challenge to keep it from rolling back INTO our truck! The other side of the driveway is a large gravel pit/construction site? so aside from the steep driveway to begin with, we had trouble ensuring that the trailer wouldn't block the road to the gravel area. Just be prepared that there's no wide, turn-around space.

MARK H. en

Grado:

Excellent service, no complaints at all.

Jim W. en

Grado:

El cliente no dejó un comentario.

CRAIG C. en

Grado:

El cliente no dejó un comentario.

MARGARET W. en

Grado:

El cliente no dejó un comentario.

JUNIPER C. en

Grado:

The folks at Alger Mini Storage are the best!!!!

MARSHALL D. en

Grado:

The manager at the location was extremely friendly, very helpful and went out of her way to assist. I ended up also renting 2 storage units from them and am very pleased to date with the level of service.