Customer did not leave a comment.CLAYTONSCOTT H.
Customer Reviews for Alamo Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John M.
Customer did not leave a comment.ARTHUR K.
very very unprofessional I spoke to the lady. in front desk she was not helpful at all she mostly concerned about renting a truck do not recommendAhmed A.
I dropped it off a day early during normal business hours and the place was locked. The lady behind the counter was eating and saw me wave. She cracked the door, took the keys and locked the door back up.Michael R.
Customer did not leave a comment.David P.
Customer did not leave a comment.Christopher K.
Customer did not leave a comment.Jeremy W.
Great customer support that's why I return there for all my Uhaul needs. Best regards Tom BuchananTOM B.
Customer did not leave a comment.James W.
Very quick and nice peopleJohn B.
Customer did not leave a comment.JOHN K.
Customer did not leave a comment.Miranda M.
Everything wentLeigha C.
Customer did not leave a comment.Jerry B.
Customer did not leave a comment.Linda S.
Outstanding customer experience!! ThanksGLENN B.
Customer did not leave a comment.Leon J.
Alamo Storage has the best staff!Justin L.
Customer did not leave a comment.Jonathan L.
Customer did not leave a comment.Wanda M.
Everything was smooth and exceeded my expectationsNick G.
Customer did not leave a comment.CARLOS B.
Location not properly identified. Already moved to another location but old address still showing. Location should be updated & no name of f U-Haul on the front office that makes it hard to find.Eulogio A.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.Mihai C.
No help on attach the t trailer. Need to clean the offices. People need to be friendly if you having a bad day just don't show it to the publicMICHAEL F.
Very simple process, took all of 2 minutes. Gentlemen told us where to put it and we were on our way!Cheryl W.
Great service at this location The AlamoDixie M.
Customer did not leave a comment.RAIMUNDO A.
Customer did not leave a comment.STEPHEN D.
Customer did not leave a comment.David L.
Customer did not leave a comment.Valeriu P.
Customer did not leave a comment.Jeffery B.
Customer did not leave a comment.Mihai C.
Real human beings assisting rather than solving a riddle and trying to find "where is the key"?! So frustrating and stressful! We need humans back!Richard T.
Customer did not leave a comment.Lorri T.
Two problems: 1) This is not the location I reserved for pickup. This operator called and told me to come to her place. 2) She designated a drop-off location (600 6th St, Holly Hill, FL) that is NO LONGER A U-HAUL DEALER so I had to dig out my original reservation to find the correct drop location.THOMAS J.
Customer did not leave a comment.Maryann R.
Nervous to drop with no one on sight.. app asks for so much info and my phone was ready to die.. nervous about getting drop off to go smoothly!! All worked out but crazy!Kimberly S.
Customer did not leave a comment.Thomas R.
Customer did not leave a comment.Ned S.
Lori is very kind and patient. Very attentive to our needs.Delfim L L.
Customer did not leave a comment.Scott W.
Customer did not leave a comment.Paul C.
Great office staff. Super friendly!!Christina D.
I rent only one day!!!! You charge 91.86$ ?!?!?!?! Please explain!!!!Ivan T.
It was great, no recommendations.Sharon L.
Yes, this local dealer is excellent. They are so customer service oriented. They are friendly and very helpful. I would recommend you to use this location instead of the one in Palm Coast. I will continue to patronize this location . They are a five star location : ) âï¸âï¸âï¸âï¸âï¸ 💕💕💕💕💕 👍👍👍👍👍 😊😊😊😊😊Helio M.
Great placeLEONARDO P.
Great service and qualityFrank D.
Excellent service, very friendly counter person. Smooth transaction.Michael L.
Customer did not leave a comment.dennis S.
Awesome return-will be backROBERT F.
Customer did not leave a comment.Travis I.
Customer did not leave a comment.rickie E.
Customer did not leave a comment.EVANGELIO F.
Location was easy to find. No one was on-site to assist during the return appointment ... thankfully U-Haul's e-return process was available!Charles M.
This drop off site was not the original drop off site. Original site was Boo Boo Discount, they refused to allow me to drop off. Boo Boo Discount claimed no room for additional trailers. In reality there was plenty of additional trailer parking but Boo Boo Discount wanted to extort me to pay additional moneyâ€¦ After contending with several miles of snarled traffic and horrendous weather to reach an unmanned alamo storage, i was sorry I didn't pay the extortion fee at Boo Boo Discountâ€¦robert D.
Customer did not leave a comment.Eli M.
Everything went wellTOD R.
A great place to do business.STEPHEN D.
Customer did not leave a comment.MICHAEL Z.
Great service at pickup/return location in Bunnel, FL..Ricardo G.
Customer did not leave a comment.Gary G.
Location not good. i would not rent from here again. Ever!Graeme W.
Customer did not leave a comment.Joel M.
Horrible self service pickup process, all those id steps with contacts and photos should be done in advance, not at the moment of pickup when one is under the clock.Hector M.
The first drop of location was unable to take the trailer. We spent an hour on the phone trying to locate another drop off location. When they found one it was 30-45 minutes away. Ultimately, a closer location was found.JOHN F.
Customer did not leave a comment.Rebecca C.
Customer did not leave a comment.James Aubrey C.
Vehicle only 1/4 full on gas.James M.
Customer did not leave a comment.VLADIMIR G.
Customer did not leave a comment.Marvin P.
Customer service at The Alamo 4490 N US HWY 1, 32164 is just exemplary! Easy facility plenary of room to maneuver big trucks. Well lit and very secure.JUSTIN L.
Customer did not leave a comment.RONALD B.
Dropped off no problem fast and helpful!Gerald L.
Very friendly. Was a pleasure doing business here. So thankful that my reservation was changed to this location even though my original location that I reserved did not have the truck I reserved when I reserved it.Ronald R.
Ensure the drop off location is able to accept the rental back. We went to a closer location and was told we have to return it to location on receipt. We went there and was told they are full. We went to another location that was closed then called another and they too were full. We ended up dropping it off at Alamo. The lady at Alamo was awesome!!JESSICA C.
Everything was very good except for the ants that were all over my stuff when I got at home. I was a little upset that they charged me a cleaning feeDYLAN S.
Great service. Very helpful.ROBERT S.
Customer did not leave a comment.DONELL G.
Customer did not leave a comment.CARLOS K.
Customer did not leave a comment.BERNARD G.
Customer did not leave a comment.Dale C.
Customer did not leave a comment.Myint S.
Customer did not leave a comment.Howard R B.
Customer did not leave a comment.Baleiric M.
Very professional in all regards.Neal M.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.Jeremy A.
Customer did not leave a comment.Dale E.
Customer did not leave a comment.John K.
Customer did not leave a comment.EMILIO T.
Customer did not leave a comment.Chris M.