Customer Reviews for Alamo Storage
(U-Haul Neighborhood Dealer)

346 comentarios

4490 N US Hwy 1 Ste 111   Bunnell, FL 32110

(386) 693-1948

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 3:30 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 693-1948

4490 N US Hwy 1 Ste 111
Bunnell, FL 32110

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 3:30 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Real human beings assisting rather than solving a riddle and trying to find "where is the key"?! So frustrating and stressful! We need humans back!

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorri T. 
Clasificación:
5.0

Two problems: 1) This is not the location I reserved for pickup. This operator called and told me to come to her place. 2) She designated a drop-off location (600 6th St, Holly Hill, FL) that is NO LONGER A U-HAUL DEALER so I had to dig out my original reservation to find the correct drop location.

THOMAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryann R. 
Clasificación:
5.0

Nervous to drop with no one on sight.. app asks for so much info and my phone was ready to die.. nervous about getting drop off to go smoothly!! All worked out but crazy!

Kimberly S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ned S. 
Clasificación:
5.0

Lori is very kind and patient. Very attentive to our needs.

Delfim L L. 
Clasificación:
5.0

Bueno

Aldona S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

Great office staff. Super friendly!!

Christina D. 
Clasificación:
1.0

I rent only one day!!!! You charge 91.86$ ?!?!?!?! Please explain!!!!

Ivan T. 
Clasificación:
5.0

It was great, no recommendations.

Sharon L. 
Clasificación:
5.0

Yes, this local dealer is excellent. They are so customer service oriented. They are friendly and very helpful. I would recommend you to use this location instead of the one in Palm Coast. I will continue to patronize this location . They are a five star location : ) ⭐️⭐️⭐️⭐️⭐️   

Helio M. 
Clasificación:
5.0

Great place

LEONARDO P. 
Clasificación:
5.0

Great service and quality

Frank D. 
Clasificación:
5.0

Excellent service, very friendly counter person. Smooth transaction.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis S. 
Clasificación:
4.0

Awesome return-will be back

ROBERT F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Travis I. 
Clasificación:
5.0

FANTASTIC

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

rickie E. 
Clasificación:
2.0

El cliente no dejó un comentario.

EVANGELIO F. 
Clasificación:
3.0

Location was easy to find. No one was on-site to assist during the return appointment ... thankfully U-Haul's e-return process was available!

Charles M. 
Clasificación:
2.0

This drop off site was not the original drop off site. Original site was Boo Boo Discount, they refused to allow me to drop off. Boo Boo Discount claimed no room for additional trailers. In reality there was plenty of additional trailer parking but Boo Boo Discount wanted to extort me to pay additional money… After contending with several miles of snarled traffic and horrendous weather to reach an unmanned alamo storage, i was sorry I didn't pay the extortion fee at Boo Boo Discount…

robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eli M. 
Clasificación:
5.0

Everything went well

TOD R. 
Clasificación:
5.0

Na

Joseph J. 
Clasificación:
5.0

A great place to do business.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Z. 
Clasificación:
5.0

Great service at pickup/return location in Bunnel, FL..

Ricardo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
1.0

Location not good. i would not rent from here again. Ever!

Graeme W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel M. 
Clasificación:
1.0

Horrible self service pickup process, all those id steps with contacts and photos should be done in advance, not at the moment of pickup when one is under the clock.

Hector M. 
Clasificación:
5.0

The first drop of location was unable to take the trailer. We spent an hour on the phone trying to locate another drop off location. When they found one it was 30-45 minutes away. Ultimately, a closer location was found.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Aubrey C. 
Clasificación:
5.0

Vehicle only 1/4 full on gas.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin P. 
Clasificación:
5.0

Customer service at The Alamo 4490 N US HWY 1, 32164 is just exemplary! Easy facility plenary of room to maneuver big trucks. Well lit and very secure.

JUSTIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

Dropped off no problem fast and helpful!

Gerald L. 
Clasificación:
5.0

Very friendly. Was a pleasure doing business here. So thankful that my reservation was changed to this location even though my original location that I reserved did not have the truck I reserved when I reserved it.

Ronald R. 
Clasificación:
5.0

Ensure the drop off location is able to accept the rental back. We went to a closer location and was told we have to return it to location on receipt. We went there and was told they are full. We went to another location that was closed then called another and they too were full. We ended up dropping it off at Alamo. The lady at Alamo was awesome!!

JESSICA C. 
Clasificación:
4.0

Everything was very good except for the ants that were all over my stuff when I got at home. I was a little upset that they charged me a cleaning fee

DYLAN S. 
Clasificación:
5.0

Great service. Very helpful.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONELL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLOS K. 
Clasificación:
4.0

El cliente no dejó un comentario.

BERNARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myint S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard R B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Baleiric M. 
Clasificación:
5.0

Very professional in all regards.

Neal M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale E. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILIO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

Truck A/c was not working and in Florida that's a necessity. I frequently use Uhaul they need a a discount program for frequent users

Jeremy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
5.0

Everyone was very nice and they were quick to take care of me and get me out thank you.

RICHARD R. 
Clasificación:
5.0

This is a wonderful location with most helpful staff.

ARTHUR F. 
Clasificación:
5.0

Superb customer service and very easy location to both find and navigate a big truck around. Even had a great breakfast spot in the same plaza!! Will drive further than needed to visit The Alamo 4490 N US HWY 1, 32164! CTi Sound :)

Justin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia H. 
Clasificación:
3.0

This location was hard to find, no one was there during normal business hours, and no one answered their phone. I only went to this location because the store I had selected for drop off, Safe Ship at 225 St. Joe Plaza, turned me away for the second time, saying they had no room for my 4Ã-8 trailer. The first time, last October, I had a 5x8 trailer. Not only was I turned away, but was treated very rudely. Why are they even listed as a drop off spot?

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

dANA J. 
Clasificación:
5.0

the lady boss was fly!

DAMON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIOLET H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

great family atmosphere. they go out of their way to help.

PAUL P. 
Clasificación:
4.0

When I called to extend my contract by two days the customer service rep should have told me the miles would only be the original allowed on the contract. I would have put more thought into my decision Instead I paid a lot for additional miles.

Wayne L. 
Clasificación:
5.0

Agent very helpful. The original drop off location once again said they had no room. This is the third time this location has done this.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oceans F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Maria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia Z. 
Clasificación:
5.0

Great customer service and excellent equipment.i

DALEEDWARD H. 
Clasificación:
5.0

Fantastic customer service!

John P. 
Clasificación:
5.0

The young lady went above and beyond her job description showing us how to connect, Unconnect and explaining every little detail to us and making sure we understood every little aspect of the rental. She was very pleasant. Looking forward to our next rental for our move with her.

angel Z. 
Clasificación:
5.0

Great customer service...The woman there was very helpful and accommodating. The truck was very clean. Very easy pickup/drop off. Highly recommend!

HOPE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
1.0

This is not the correct location listed above. We had to take the trailer to several places despite the fact that we SCHEDULED a drop off location. We had to drive to another city because all of the U-Haul providers wouldn't accept the trailer. They all stated that they had too many. Not only was this very inconvenient for us, it cost us time, money, and potential exposure during a pandemic.

Melonie P. 
Clasificación:
5.0

Top notch location!!

Williamj P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney R. 
Clasificación:
5.0

The app is a great idea but the UX is terrible. I'm sure it'll be great in a few more updates. It runs so so slow and it's clunky. At the end, I didn't know what to do with the key to the truck.

Duane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR F. 
Clasificación:
4.0

Everything went well very helpful

Antonio D. 
Clasificación:
5.0

Great friendly staff. Made sure my rental was every bit seemless. Thanks Alamo Storage

George G. 
No se han enviado comentarios para esta ubicación.

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