Customer Reviews for Alabama Tire
(U-Haul Neighborhood Dealer)

202 comentarios

88125 US Hwy 278   Snead, AL 35952

(205) 466-3029

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(205) 466-3029

88125 US Hwy 278
Snead, AL 35952

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

william M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

Lower the price for a couple of hours was almost $70 I thought you could keep them for 24 hours that is too high but you had wonderful service just ridiculous prices

linda S. 
Clasificación:
5.0

Danny was very helpful and assisted me in not only securely connecting the tow dolly but also gave me directions to where I needed to go to pick up the car. A very good experience.

Philip D. 
Clasificación:
3.0

Make them clean it ,,because I'm getting charged for them not doing their job ,,this is the fourth time uhaul has charged me and its not my problem

Shannon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freda F. 
Clasificación:
4.0

El cliente no dejó un comentario.

STACY P. 
Clasificación:
1.0

El cliente no dejó un comentario.

DUSTIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry T. 
Clasificación:
3.0

The location advertised they were to open at 7:30am. I arrived at 8 and the owner of Alabama tire did not get there until 8:30-8:45. Several of the employees arrived but none offered to help me. I parked and disconnected the trailer alone.

Kevin K. 
Clasificación:
2.0

Complained that I returned the truck two days early, also said the inside of the truck was dirty, even though it was the way I picked it up

DUSTIN L. 
Clasificación:
5.0

The manager at the pick up location was excellent!!

Dustin C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Don R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natasha C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beverly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy B. 
Clasificación:
5.0

Maybe warn people about the hidden fees. Was told rental would be $203 but over $400 was taken out of my bank. Absolutely ridiculous.

Ashlynne W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joaquin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy J. 
Clasificación:
5.0

Very nice people

Dewayne R. 
Clasificación:
1.0

Alabama Tire arranged with Tatom for pickup but representative was not there. He delayed loading the U-Boxes onto the trailer for delivery by several hours. This also happened the first time we shipped U-Boxes to Alabama Tire in Feb. Alabama Tire did not close this order when the U-Boxes were returned, resulting in two months of storage charges. Fortunately, UHaul corporate resolved the overcharges the same day I notified them.

DAVID W. 
Clasificación:
5.0

Everything was great

PAMELA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNEDY L. 
Clasificación:
5.0

The entire experience exceeded my expectations. I don't think I've ever had this easy a time renting a big truck. Don't change a thing.

Darrell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet D. 
Clasificación:
1.0

Containers arrived 6/10/2020 and were picked up 6/15/2020 with zero notice, apparantly her heads up text didn't go through. We were all running around, myself the real estate agent and the U Haul driver as well as her helper during thunder, lightening and pouring rain in hopes of getting the rest of my things put in the container. Then when I arrived to my destination and go to get my things there is no available trailer that day and i was told my containers were not available and they quite honestly wasn't sure where they were at ! Fast forward Four months later I recently discovered U HAUL has been taking just under 90.00 a month for the past Three months Oct, Nov and Dec. I've had nothing to do with U HAUL for the past five months other than trying to get mu money back for rent rent they charge me for months I things were not even in their possession.. Rent a truck and keep your things with you, i personally would never do this again, moreover I am not one to publicly go out of my way to write a bad review as I love posting great reviews, but U HAUL e-mailed me and asked to to write one so here you GO !

vicki L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tiffany P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
3.0

Most of the people I actually spoke to were nice and wanted to help because they could see what a disaster the entire U-Box experience for me had become. I thought I was working with an honest company. But, you ads that you can deliver anywhere, but you can't. You have hidden fees like a delivery fee that aren't disclosed until after the fact. Your quotes on shipping are misleading because mine doubled. When a customer calls to get answers the nice customer service people listen and tell you that they will start a claim and have a manager call but the manager never does. I expected more from Uhaul. You need to take a lesson from PODS be transparent include all fees and quote an all inclusive guaranted price. I will never recommend or use Uhaul again as long as there's an alternative.

Bryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale S. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
1.0

Stop charging people for equiptment that is not available. There were no hand trucks or blankets when I arrived and I never used any such equiptment. Currently I am still being charged!

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny P. 
Clasificación:
5.0

At this location they were courteous very prompt and it didn't take much time to have the vehicle on the road.

JERRY L. 
Clasificación:
5.0

The first location had an assist device to get the trailer on the truck, the Alabama location did not. The owner informed me UHAULs statement was that a lady can take in and remove these trailers no problem. That's a lie!!!! He was so nice and helped me but UHAUL needs to provide the appropriate tools for the job and safety in my opinion. If this would have been after hours it would have been bad.

Jessica C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DUSTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan E. 
Clasificación:
5.0

Make sure the dollys that are requested are actually provided in the truck. The dolly's that I requested were not provided and I was STILL charged for it. Next time please make sure that all requested equipment is actually provided in the truck.

Dana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
3.0

The mobile app was not user friendly and overall confusing, the truck was rented as local when should have been 1 way. Called the dealer and was told it was not a problem.

Terrell H. 
Clasificación:
5.0

Friendly and helpful staff would recommend

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
3.0

The location pick up and drop off was fine, but the U-haul system was very frustrating. First of all rate was advertised to be about $40 per day. By the time i finished the paperwork it was $165. Why? I reserved the truck three days before i was to pick up the truck and when i drove to pick it up said i was re-routed to another location but the truck was out front, very frustrated. after several minutes and aggravation i was allowed to pick at the reserve location. When the guy printed out the paperwork the price had increased to $197. Why?I had the truck less than 24 hours. I called supervisor, Chad Baker, but he never called me back. I had to take it because i had movers coming. I had set up to drop off the truck about one mile from my destination, then i received a text message and they had re-routed me to another drop off location about 10 miles away. I called the place above and they said they would take it. Overall my experience with the u-haul system was very poor. I will look for someone else next time. Mike

MIKE W. 
Clasificación:
5.0

Great people , never a hassle getting what I need at Snead Al location! Always friendly and helpful beyond expectations!

Barry S. 
Clasificación:
5.0

Great service. No recommendations.

Kerry G. 
Clasificación:
3.0

I dropped off on a Saturday morning at 9:00 a.m., Alabama tire was closed.

Chris T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey B. 
Clasificación:
3.0

The owner was very nice but it took a while to check the truck out because he was alone and his business was busy. Very nice but not organized. Would still rent from him again though.

Lisa A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kayla P. 
Clasificación:
4.0

El cliente no dejó un comentario.

alice R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis W. 
Clasificación:
5.0

Best experience EVER! Friendly - Helpful - and Professional!

TRACY D. 
Clasificación:
3.0

Returned this within hours of renting due to poor quality and noise related to towing. I do not feel I should be charged full price for something I had 5 hours

Candace Y. 
Clasificación:
1.0

My U-HAUL was over an hour late and they almost gave it away to someone else. My husband showed up on time and no one was there until an hour later. One someone showed up, they tried to say we didn't have a reservation. My husband pulled it up on his phone and showed them. They almost gave our truck to someone else after having to drive an HOUR to get it. That put us behind schedule by two hours. Then we get the U-Haul and realize they didn't give us the appliance dolly that we PAID for. I will never be using U-HAUL again.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

roy T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bradford M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

Thanks it's was allsome

Randy C. 
Clasificación:
3.0

They over charged my card THREE times hundreds of dollars. U haul was great and agreed to reimburse me.

DEBORAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

Very friendly people. I will use them again.

Rebecca C. 
Clasificación:
1.0

Very rude. Made us sweep out some sand that was less than a handfull...really? And I paid $235.00 and still had yo sweep out the back truck. I was shocked. I will never use U-haul again

stephanie C. 
Clasificación:
5.0

Nothing...They were very helpful.

DONNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

It would be helpful to have more locations able to deliver 4 boxes at a time. Someone had to drive 3 hours to bring them to us initially, and when we picked them up we had to drive 45 minutes one way and we needed 3 trailer hauls to get them to our home due to only having one double trailer at that location.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd I. 
Clasificación:
5.0

I only rent from Bama Tire!!!

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

Mr Johnson was very nice and helpful. Your local retailers are great. Your customer service during a problem was unacceptable. Your roadside assistance was a joke and treated us terribly. We were put in danger, our belongings were missing and despite spending close to $800 for truck/trailer/and insurance, our move was a disaster and we were out of pocket an additional 600 due to the negligence of your company. I will NEVER use Uhaul again and will be sharing my story OFTEN.

SHELLY A. 
Clasificación:
5.0

Best Service in Blount County by far!!!

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike L. 
Clasificación:
5.0

friendly, helpful

Mark C. 
Clasificación:
5.0

This guy told me the truth I hope.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danetta M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET B. 
Clasificación:
5.0

Very fast and easy.

Donna S. 
Clasificación:
3.0

DANNY was great.

Jacques D. 
Clasificación:
2.0

There was no one schooled in accepting a return of a trailer. Only received a hand-written receipt that did not have the trailer ID written on it.

Mary Jean S. 
Clasificación:
5.0

Very far from my original pick up location and no additional mileage allowance to compensate for the driving distance. I think rating the overall rental experience versus the people at pickup and return location, should be included in survey.

christina C. 
Clasificación:
3.0

We had to pay for a bigger truck than we reserved, go to a location much farther than we reserved, and didn't get the equipment we reserved. When I had brought it to his attention, he refused to give us the $50 that you are supposed to get if they mess up your reservation according to their policy.

Ciara G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Byron B. 
Clasificación:
1.0

It was a total mixed up experience with computer down and reservation order mixed up. I think U-haul needs to go back to paper instead of computer.

Debra B. 
Clasificación:
5.0

keep up the great work in taking care of the customer,Danny......

Steve H. 
Clasificación:
5.0

Nothing. Friendly fast service

JAMES D. 
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