Comentarios del cliente para Akash Superstore

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Akash Superstore

Grado total:

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Vaughn M. en

Grado:

El cliente no dejó un comentario.

Brad A. en

Grado:

Person couldnt speak English well, didnt know how to use computer, he had to call his boss and complete transaction over the phone, which was difficult because language.

Stefan G. en

Grado:

drop off location was a variety store. People spoke very little English. They did not check in my rental and I got a late notice email. Very poor location and I recommend a visit by a Manager to address the location.

Tracy C. en

Grado:

El cliente no dejó un comentario.

BRENT W. en

Grado:

Install more appropriate winter tires...

Alexander R. en

Grado:

El cliente no dejó un comentario.

guy F. en

Grado:

El cliente no dejó un comentario.

Kathy B. en

Grado:

The store clerk did not know what he was doing with regards to your service, he did not access my online application properly, had to call for help, served many customers while I was waiting, did not know that the truck was in the front of the store and had us go to the back first, we had to let him know that it was in the front, when I asked about the moving blankets he said oh yah, and proceeded to count them out off of the floor in the back room, gross. This process took 40 minutes ay which point I was getting a bit irritated and the clerk told me that I needed to get more patience. After using your online service with ease, and after getting the confirmation call on Friday from a very pleasant representative of U haul, I was very, very disappointed with the pick up process at this location. Thank you very much for asking about my experience. I hope this feedback will help. I will more than likely use your service in the future but would much rather pickup at a proper U haul location.

Jaclyn H. en

Grado:

I would suggest making sure you choose the right business' to represent your company. Someone who actually will take the time to know the process from start to finish and all the small touches. This man who owns Akash Superstore was very inefficient. And he overcharged us. So upset!

Melissa B. en

Grado:

Hi put 1/4 tank more then I should have because it was not full when I picked up but only 3/8. For someone who isn't familiar with gas tank/litres etc, was hard to gage gas. They still charged me $10 for extra km not factoring in the extra gas. Would have been nice if they just called even!

Bob H. en

Grado:

El cliente no dejó un comentario.

Susan R. en

Grado:

I rented the truck for one way from Fenelon Falls and ended up with a 2 way truck which costed me more money for gas and extra driving time which made my move even more inconvenient that I was not impressed with at all and I have used Uhaul many times but after this ....not a returning customer

Mark D. en

Grado:

Actually have this guy retrained in your computer software. And stop telling people "put anything down" In the driver information section. Very shitty customer service attitude.

Matt G. en

Grado:

El cliente no dejó un comentario.

Margaret M. en

Grado:

The location was changed from our original booking. We have booked in Peterborough in the past from the Uhaul depot and service was excellent. When we picked up the Uhaul truck from the above location it was a very slow process. It took close to 40 minutes to complete the paperwork. The store owner rang in customers who came in to the store in between our rental (which was extremely annoying as we had to wait). He did not show us the operation of the vehicle. We only wanted the rental for 1 day but we noticed that we were charged for 2 day rental.

Sharlene M. en

Grado:

Very accommodating...we we're exhausted from the move but you people have eased the stress.

TERENCE P. en

Grado:

i went to location on my contract, called first. unable to understand the person that answered. manager was away but he did say that i could drop the truck. i asked him to verify that i had completed the contract by doing a circle check (i had to tell him what to look for), take the mileage(he looked at me like a deer in the headlights so i explained, make sure i had swept the interior (he did not know how to open the rear door), check the fuel (again i had to show him). i explained that i did not want to pay anymore charges on the rental (again he did not understand). all this time, i had a very hard time understanding what he was attempting to say. to be polite, he was not Canadian. being very nervous about the whole situation, i called the Toronto office, spoke to Omar, told him that i was very nervous in dropping the truck at this location. prior to speaking to Omar, a message came on that the call was being recorded and was assured by Omar that everything would be taken care of and no more charges would be assessed against me..