Customer Reviews for AJ Sunoco
(U-Haul Neighborhood Dealer)

1,381 reviews

320 Washington St   Barre, VT 05641

(802) 476-9737

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(802) 476-9737

320 Washington St
Barre, VT 05641

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Ronald S. 
Rating:
3.0

Customer did not leave a comment.

Christie O. 
Rating:
5.0

Customer did not leave a comment.

Wendy S. 
Rating:
5.0

Quick, easy, and friendly service. Great experience overall for a local move.

Angela V. 
Rating:
4.0

Everything was fine

Ricky C. 
Rating:
5.0

Only problem with Uhaul site being down for maintenance first thing in the morning and delaying my pick up. Aj's was great

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

AJ is the best! Thank You so much Sheila Cleary

sheila C. 
Rating:
5.0

The Owner of AJ Sunoco went above and beyond to help us with our rental. It was super cold out and he even had the truck all warmed up for us. This will be our go to place for rentals and recommendations!

Michelle G. 
Rating:
5.0

Customer did not leave a comment.

lisabeth A. 
Rating:
5.0

Customer did not leave a comment.

Renee H. 
Rating:
2.0

They gave me someone else order with all there info on it wondering if the other person got my info

Amber P. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Very friendly, efficient service. I am very happy with the experience at AJ Sunoco. Thank you!

Christopher W. 
Rating:
5.0

Frequent renter here, always friendly never a "hitch" this agent is the best !

H brooke P. 
Rating:
1.0

Location was overcrowded with units and difficult to park at. No personnal atlocation for assistance.

Michael B. 
Rating:
5.0

Check to slider bolts, they were pretty stuck down in their ports. Bring a block of wood to help pop the bolts up

Billie C. 
Rating:
5.0

Excellent service

David S. 
Rating:
5.0

All went perfectly

Alan L. 
Rating:
5.0

Great service an goes out of the way to help customers when needed

Margaret L. 
Rating:
5.0

Customer did not leave a comment.

linda M. 
Rating:
5.0

The owner was extremely helpful in getting the rental started and answering questions about the van. Everything was clean and well maintained, would definitely rent from this location again.

James C. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
5.0

They are always kind and courteous. And I hope Armand figured out his password! 😉😊

sheri M. 
Rating:
5.0

Excellent customer service and product availability and quality

Deeann F. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

This place is great - friendly, helpful.

Andrea Y. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Rhonda O. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
Rating:
4.0

Nothing everything was on par

Ricky C. 
Rating:
3.0

Customer did not leave a comment.

Aaron S. 
Rating:
5.0

Excellent!

Tami C. 
Rating:
4.0

The trailer was great! I dropped it off just after hours, but followed the instructions given to me for after-hours drop-off. However, since I was not able to speak to someone and do a normal check-out / drop-off, the regional office reached out to me later that evening asking if I still needed more time with the trailer. I had to call back the next day to inform them that I dropped it off, and they told me I was all set.

Mark D. 
Rating:
4.0

Customer did not leave a comment.

craig P. 
Rating:
5.0

The people are friendly and very helpful!

LOUISA T. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Neil H. 
Rating:
5.0

I rented a 5 x 8 covered trailer and was able to get a lot of big articles in it and even almost stand up all the way (I'm 5'9"). It was easy to pull, the doors stayed open and didn't swing back while I was loading. We've had rain almost daily, so having a covered trailer was great. I took a lot of things to a flea market and was able to back in to my spot. The station where I rented it had several options in trailers, and the person doing the 'paperwork' had excellent knowledge and experience to set things up with no problems.

patricia W. 
Rating:
5.0

Customer did not leave a comment.

Shana I. 
Rating:
5.0

Customer did not leave a comment.

mario B. 
Rating:
5.0

AJ Sunoco is my go-to for rentals, they always take care of me.

John T. 
Rating:
5.0

The dealer system was down (we understand there was a widespread outage) when we arrived in the morning to pick up the trailer. Surely there is something Haul can do better to at least provide a list of rentals for the dealers with contact info so you don't have to drive (an hour round trip) only to not be able to pick anything up. Totally threw a wrench in our move. This was obviously out of the control of this location, which is great and I would recommend to anyone.

MERRITT K. 
Rating:
5.0

I have rented vans and trucks from this location, on several occasions, and I've always been very pleased with the service and the conditions of the vehicles. Such nice people!

judi J. 
Rating:
5.0

great service.

stephen B. 
Rating:
4.0

Customer did not leave a comment.

herburt W. 
Rating:
5.0

Customer did not leave a comment.

Howard H. 
Rating:
5.0

Customer did not leave a comment.

Meadow W. 
Rating:
5.0

Friendly couple running a business the right way.

Keith J. 
Rating:
5.0

All wemnt smoothly with my rental!

James R. 
Rating:
3.0

Customer did not leave a comment.

bruce H. 
Rating:
4.0

They need dollies.

Felicia P. 
Rating:
5.0

It was a very pleasant experience doing business with AJ Sunoco. They will be our go to business for rentals.

Dierdra M. 
Rating:
5.0

Armand and Joyce are so friendly and professional. Have rented from them several times now.

Robert H. 
Rating:
5.0

The local store is always very helpful and accomodating....

Marvin G. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
3.0

Customer did not leave a comment.

Lucas B. 
Rating:
3.0

Correct your pricing. The internet said 19.95 or the van tax and fees and that printed estimate read 49 cents per mile... I went 121 miles. The dealer states mileage was 79 cents per mile. Your website states 69 cents per mile. The estimate provided read 49 cents per mile.. I was billed $119.46 which is higher than what ti should be. 19.95 + (121 miles x ..49 = $59.29 ) = $83.49 + VT tax + hidden fees does not total $119..54 charged to my card. I will comment on your website if not remedied..

GERARD C. 
Rating:
5.0

Customer did not leave a comment.

andrew P. 
Rating:
5.0

I was not impressed with the surge trailer brake on the trailer

Ezra T. 
Rating:
5.0

Customer did not leave a comment.

margaret D. 
Rating:
4.0

Customer did not leave a comment.

mathew S. 
Rating:
3.0

Customer did not leave a comment.

Jade M. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

donald M. 
Rating:
4.0

the agent was helpful

Andrea M. 
Rating:
5.0

Customer did not leave a comment.

Jo Ann S. 
Rating:
5.0

The people are great to deal with and very helpful.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

The tires on the truck were so bald I couldn't even turn it around in a plowed driveway without getting stuck. Also the door kept getting stuck open when we opened it to load

Christina K. 
Rating:
5.0

No improvement required. Service was efficient and the equipment was in excellent working order.

Trevor W. 
Rating:
5.0

None,it was great.

russell H. 
Rating:
5.0

All good

james C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen T. 
Rating:
5.0

Customer did not leave a comment.

HEATHER N. 
Rating:
3.0

I got charged for extra gasoline when I filled it right there at their location, in front of cameras. The truck had a full tank when I was finished. Not sure why the charge???

Burton L. 
Rating:
3.0

Parking lot had icy spots.

Lindsay K. 
Rating:
5.0

Your website has issues. I initially reserved a 5x8 trailer at this location, however, I subsequently received an email stating that I had to pick up the trailer in Williston. Completely unsatisfactory. Barre is a 40 mile round trip, Williston is a 150 mile round trip. Do the math. If you cannot honor your reservation at one location, then ensure the item is delivered there. Do not arbitrarily change locations and expect the client to understand without any explanation or option. I chose to cancel the reservation and reserve the smaller trailer.

David A. 
Rating:
5.0

They are so friendly and helpful. I would definitely rent my truck from this location again. Super easy!

carolynn S. 
Rating:
5.0

After discovering a tire issue on the trailer he had processed for me to rent, Armand set me up with another trailer. This meant providing me with a bigger unit as that's all that was available. I was not charged extra for better trailer! Great service from a great staff.

Reginald G. 
Rating:
4.0

The inside of the truck smelled like cow manure and was a bit muddy inside. We only needed it for a few hours so it was not a big deal. Overall a good experience and will use U-Haul again.

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

Matt L. 
Rating:
5.0

excellent advising & extras (tv box, blankets, furniture dolly etc)- friendly & locally-trusted staff.

joe H. 
Rating:
5.0

I ordered a dolly, which was not available when I picked up the vehicle. Not a big deal, but it did mean I had to scramble at the last minute to find one elsewhere.

Anne C. 
Rating:
5.0

Customer did not leave a comment.

JEAN L. 
Rating:
5.0

Customer did not leave a comment.

Toby C. 
Rating:
5.0

I've used this location several times. The staff is friendly, helpful and a joy to talk to.

Craige O. 
Rating:
5.0

It would be nice if the mileage rate could be reduced especially with the cost of everything else out there this day in age. I can't think of anything else that could be improved. The rental staff was superb and the service was excellent!

LOUIS L. 
Rating:
5.0

great truck and great service

ed B. 
Rating:
5.0

I'm a repeat customer at this location. They are always helpful and pleasant to deal with.

John T. 
Rating:
5.0

Customer did not leave a comment.

EATON U. 
Rating:
5.0

Customer did not leave a comment.

Stephenie S. 
Rating:
5.0

Customer did not leave a comment.

Spencer M. 
Rating:
5.0

Location was good, truck was very old and hard to drive.

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

I was new at this, and realized it was faster to rent in person than online. I was walked through and explained each step of the process by the owner. I would rent from. Them again.. Taylor

lance T. 
Rating:
4.0

I was concerned that texts were sent to another person with my last name as well as to me. Highly insecure. Also somewhat creepy feeling on both sides that some computer assumption made the choice to notify unrelated people with semi personal info. What if I'd been running from an abusive husband? You'd have handed over a new address out of state. Not good.

VICTORIA R. 
Rating:
3.0

My original pickup location was moved to almost an hour away. This was extremely inconvenient since I was flying into an airport that was within walking distance of the pick-up location. I was not planning on using a rental car, and the truck was going to be my only transportation. The rental went off without any problems, but this scheduling conflict has left me with a less-than-acceptable opinion of U-Haul. The woman who helped with my trailer upgrade however was outstanding.

Juan A. 
Rating:
5.0

Customer did not leave a comment.

Carol S. 
No reviews have been submitted for this location.

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