Customer Reviews for AJ Sunoco
(U-Haul Neighborhood Dealer)

1,385 reviews

320 Washington St   Barre, VT 05641

(802) 476-9737

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(802) 476-9737

320 Washington St
Barre, VT 05641

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ricky Curtis 
Rating:
5.0

Customer did not leave a comment.

craig williams 
Rating:
5.0

Customer did not leave a comment.

Daniel Baston 
Rating:
5.0

Customer did not leave a comment.

janet cahillrenaud 
Rating:
3.0

Customer did not leave a comment.

Ronald Scholtz 
Rating:
3.0

Customer did not leave a comment.

Christie ODell 
Rating:
5.0

Customer did not leave a comment.

Wendy Schwarz 
Rating:
5.0

Quick, easy, and friendly service. Great experience overall for a local move.

Angela Valentinetti 
Rating:
4.0

Everything was fine

Ricky Curtis 
Rating:
5.0

Only problem with Uhaul site being down for maintenance first thing in the morning and delaying my pick up. Aj's was great

Kenneth Dunbar 
Rating:
5.0

Customer did not leave a comment.

Michael Raker 
Rating:
5.0

AJ is the best! Thank You so much Sheila Cleary

sheila cleary 
Rating:
5.0

The Owner of AJ Sunoco went above and beyond to help us with our rental. It was super cold out and he even had the truck all warmed up for us. This will be our go to place for rentals and recommendations!

Michelle Goodman 
Rating:
5.0

Customer did not leave a comment.

lisabeth armstrong 
Rating:
5.0

Customer did not leave a comment.

Renee Hotaling 
Rating:
2.0

They gave me someone else order with all there info on it wondering if the other person got my info

Amber Petty 
Rating:
5.0

Customer did not leave a comment.

Melissa Hurley 
Rating:
4.0

Customer did not leave a comment.

James Smith 
Rating:
5.0

Very friendly, efficient service. I am very happy with the experience at AJ Sunoco. Thank you!

Christopher Willey 
Rating:
5.0

Frequent renter here, always friendly never a "hitch" this agent is the best !

H brooke Paige 
Rating:
1.0

Location was overcrowded with units and difficult to park at. No personnal atlocation for assistance.

Michael Beaulieu 
Rating:
5.0

Check to slider bolts, they were pretty stuck down in their ports. Bring a block of wood to help pop the bolts up

Billie Corrette 
Rating:
5.0

Excellent service

David Spaulding 
Rating:
5.0

All went perfectly

Alan Lakin 
Rating:
5.0

Great service an goes out of the way to help customers when needed

Margaret Lesure 
Rating:
5.0

Customer did not leave a comment.

linda maring 
Rating:
5.0

The owner was extremely helpful in getting the rental started and answering questions about the van. Everything was clean and well maintained, would definitely rent from this location again.

James Cross 
Rating:
5.0

Customer did not leave a comment.

Ken Christman 
Rating:
5.0

They are always kind and courteous. And I hope Armand figured out his password! 😉😊

sheri manchester 
Rating:
5.0

Excellent customer service and product availability and quality

Deeann Fassett 
Rating:
4.0

Customer did not leave a comment.

James Forkey 
Rating:
5.0

This place is great - friendly, helpful.

Andrea Young 
Rating:
5.0

Customer did not leave a comment.

Michael Carey 
Rating:
5.0

Customer did not leave a comment.

Rhonda Oaxaca 
Rating:
5.0

Customer did not leave a comment.

Bruce Westcott 
Rating:
4.0

Nothing everything was on par

Ricky Curtis 
Rating:
3.0

Customer did not leave a comment.

Aaron Sam 
Rating:
5.0

Excellent!

Tami Comette 
Rating:
4.0

The trailer was great! I dropped it off just after hours, but followed the instructions given to me for after-hours drop-off. However, since I was not able to speak to someone and do a normal check-out / drop-off, the regional office reached out to me later that evening asking if I still needed more time with the trailer. I had to call back the next day to inform them that I dropped it off, and they told me I was all set.

Mark Daly 
Rating:
4.0

Customer did not leave a comment.

craig peltier 
Rating:
5.0

The people are friendly and very helpful!

LOUISA TRIPP 
Rating:
5.0

Customer did not leave a comment.

John Trombly 
Rating:
5.0

Customer did not leave a comment.

Neil Habig 
Rating:
5.0

I rented a 5 x 8 covered trailer and was able to get a lot of big articles in it and even almost stand up all the way (I'm 5'9"). It was easy to pull, the doors stayed open and didn't swing back while I was loading. We've had rain almost daily, so having a covered trailer was great. I took a lot of things to a flea market and was able to back in to my spot. The station where I rented it had several options in trailers, and the person doing the 'paperwork' had excellent knowledge and experience to set things up with no problems.

patricia walden 
Rating:
5.0

Customer did not leave a comment.

Shana Isaacson 
Rating:
5.0

Customer did not leave a comment.

mario boudreault 
Rating:
5.0

AJ Sunoco is my go-to for rentals, they always take care of me.

John Trombly 
Rating:
5.0

The dealer system was down (we understand there was a widespread outage) when we arrived in the morning to pick up the trailer. Surely there is something Haul can do better to at least provide a list of rentals for the dealers with contact info so you don't have to drive (an hour round trip) only to not be able to pick anything up. Totally threw a wrench in our move. This was obviously out of the control of this location, which is great and I would recommend to anyone.

MERRITT KENNEDY 
Rating:
5.0

I have rented vans and trucks from this location, on several occasions, and I've always been very pleased with the service and the conditions of the vehicles. Such nice people!

judi joy 
Rating:
5.0

great service.

stephen belitsos 
Rating:
4.0

Customer did not leave a comment.

herburt woodward 
Rating:
5.0

Customer did not leave a comment.

Howard Horgan 
Rating:
5.0

Customer did not leave a comment.

Meadow Woods 
Rating:
5.0

Friendly couple running a business the right way.

Keith Jakeman 
Rating:
5.0

All wemnt smoothly with my rental!

James Roth 
Rating:
3.0

Customer did not leave a comment.

bruce haines 
Rating:
4.0

They need dollies.

Felicia Plumley 
Rating:
5.0

It was a very pleasant experience doing business with AJ Sunoco. They will be our go to business for rentals.

Dierdra Michelle 
Rating:
5.0

Armand and Joyce are so friendly and professional. Have rented from them several times now.

Robert Houle 
Rating:
5.0

The local store is always very helpful and accomodating....

Marvin Galarneau 
Rating:
5.0

Customer did not leave a comment.

Andrew Bernard 
Rating:
3.0

Customer did not leave a comment.

Lucas Battey 
Rating:
3.0

Correct your pricing. The internet said 19.95 or the van tax and fees and that printed estimate read 49 cents per mile... I went 121 miles. The dealer states mileage was 79 cents per mile. Your website states 69 cents per mile. The estimate provided read 49 cents per mile.. I was billed $119.46 which is higher than what ti should be. 19.95 + (121 miles x ..49 = $59.29 ) = $83.49 + VT tax + hidden fees does not total $119..54 charged to my card. I will comment on your website if not remedied..

GERARD CORMIER 
Rating:
5.0

Customer did not leave a comment.

andrew padilla 
Rating:
5.0

I was not impressed with the surge trailer brake on the trailer

Ezra Tautfest 
Rating:
5.0

Customer did not leave a comment.

margaret doyle 
Rating:
4.0

Customer did not leave a comment.

mathew sylvester 
Rating:
3.0

Customer did not leave a comment.

Jade McMillan 
Rating:
5.0

Customer did not leave a comment.

Eric Giles 
Rating:
5.0

Customer did not leave a comment.

donald mcmahon 
Rating:
4.0

the agent was helpful

Andrea Miksic 
Rating:
5.0

Customer did not leave a comment.

Jo Ann Stevens 
Rating:
5.0

The people are great to deal with and very helpful.

Paul Collins 
Rating:
5.0

Customer did not leave a comment.

STEVEN TANZI 
Rating:
5.0

The tires on the truck were so bald I couldn't even turn it around in a plowed driveway without getting stuck. Also the door kept getting stuck open when we opened it to load

Christina Kimball 
Rating:
5.0

No improvement required. Service was efficient and the equipment was in excellent working order.

Trevor Whipple 
Rating:
5.0

None,it was great.

russell hotchkiss 
Rating:
5.0

All good

james canas 
Rating:
5.0

Customer did not leave a comment.

Kathleen Thompson 
Rating:
5.0

Customer did not leave a comment.

HEATHER NODLER 
Rating:
3.0

I got charged for extra gasoline when I filled it right there at their location, in front of cameras. The truck had a full tank when I was finished. Not sure why the charge???

Burton LUNN 
Rating:
3.0

Parking lot had icy spots.

Lindsay Kill 
Rating:
5.0

Your website has issues. I initially reserved a 5x8 trailer at this location, however, I subsequently received an email stating that I had to pick up the trailer in Williston. Completely unsatisfactory. Barre is a 40 mile round trip, Williston is a 150 mile round trip. Do the math. If you cannot honor your reservation at one location, then ensure the item is delivered there. Do not arbitrarily change locations and expect the client to understand without any explanation or option. I chose to cancel the reservation and reserve the smaller trailer.

David Adams 
Rating:
5.0

They are so friendly and helpful. I would definitely rent my truck from this location again. Super easy!

carolynn stockwell 
Rating:
5.0

After discovering a tire issue on the trailer he had processed for me to rent, Armand set me up with another trailer. This meant providing me with a bigger unit as that's all that was available. I was not charged extra for better trailer! Great service from a great staff.

Reginald Griggs 
Rating:
4.0

The inside of the truck smelled like cow manure and was a bit muddy inside. We only needed it for a few hours so it was not a big deal. Overall a good experience and will use U-Haul again.

Dennis Leslie 
Rating:
5.0

Customer did not leave a comment.

Matt Laggner 
Rating:
5.0

excellent advising & extras (tv box, blankets, furniture dolly etc)- friendly & locally-trusted staff.

joe hicks 
Rating:
5.0

I ordered a dolly, which was not available when I picked up the vehicle. Not a big deal, but it did mean I had to scramble at the last minute to find one elsewhere.

Anne Campbell 
Rating:
5.0

Customer did not leave a comment.

JEAN LACROIX 
Rating:
5.0

Customer did not leave a comment.

Toby Cormier 
Rating:
5.0

I've used this location several times. The staff is friendly, helpful and a joy to talk to.

Craige Ohlstein 
Rating:
5.0

It would be nice if the mileage rate could be reduced especially with the cost of everything else out there this day in age. I can’t think of anything else that could be improved. The rental staff was superb and the service was excellent!

LOUIS LAWTON 
Rating:
5.0

great truck and great service

ed bride 
Rating:
5.0

I'm a repeat customer at this location. They are always helpful and pleasant to deal with.

John Trombly 
Rating:
5.0

Customer did not leave a comment.

EATON UPHOLSTERY 
Rating:
5.0

Customer did not leave a comment.

Stephenie Sulmonte 
Rating:
5.0

Customer did not leave a comment.

Spencer Mitchell 
Rating:
5.0

Location was good, truck was very old and hard to drive.

Carol Montgomery 
Rating:
5.0

Customer did not leave a comment.

Peter Heitmann 
No reviews have been submitted for this location.

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