Customer Reviews for AJ Sunoco
(U-Haul Neighborhood Dealer)

1,414 reviews

320 Washington St   Barre, VT 05641

(802) 476-9737

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(802) 476-9737

320 Washington St
Barre, VT 05641

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
3.0

Customer did not leave a comment.

Joseph H 
Rating:
5.0

Customer did not leave a comment.

mark m 
Rating:
5.0

Customer did not leave a comment.

theo k 
Rating:
5.0

Customer did not leave a comment.

Luis V 
Rating:
5.0

Truck had 212,000 so the steering et. al. were off. a bit. Replace trucks at 150,000-200,000 at the latest

Ronald H 
Rating:
3.0

I-PASS was not addressed at this location. Its not quite as simple as I -PASS will just bill you.

Jean C 
Rating:
5.0

All went very well.

Kathleen I 
Rating:
5.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Customer did not leave a comment.

Stevan S 
Rating:
5.0

Your app sucks. It took me two hours to check out the truck.

Mark T 
Rating:
4.0

When trying to return the truck after hours, the uhaul.com/shared website I was supposed to use (in an area with pretty bad connection) threw up an error when I was in the 'take photos of the truck' stage of the return process, and wouldn't allow me to go back to it afterwards. Simplifying this process would be nice.

Keith R 
Rating:
5.0

The kind folks that own AJ's Sunoco were SO WONDERFUL - it is too bad that they have U-Haul as their truck rental place b/c corporate U-Haul screwed us over too many times!!!!

Zachary W 
Rating:
5.0

Armand Jalbert is very helpful and I enjoy renting from this location. Better cell coverage or a Wi-Fi connection would be very helpful for completing returns after hours.

David A 
Rating:
2.0

Good

VIACHESLAV Y 
Rating:
4.0

The truck leaked water all over my stuff. Pissed!

tom b 
Rating:
5.0

The Jalberts are excellent!!! Always friendly and helpful 😊

Lisa B 
Rating:
2.0

A lot of junk/parts around the lot. Vehicle itself was not comfortable to drive and was quite old. Vibrated at highway speeds, was very loud, and had a zip tie holding up some plastic part behind the grill. No cruise control either, that made driving on the interstate a pain.

Jeffrey C 
Rating:
4.0

Customer did not leave a comment.

celeste m 
Rating:
5.0

Please let the staff and management at AJ Sunoco know they did a wonderful job helping us out with these rentals Thank you Don Beaudin

don b 
Rating:
5.0

Customer did not leave a comment.

Peter K 
Rating:
5.0

That retail store was ok In barre, he did a good job. Nice guy. But Your (U-Haul) "reservation" suck. I got anxiety because you cancel on me a day before. But I had time to chat with those ladies in Mont Tremblant convenience stole "talmos" and I see how good it can be. You just need to find this good salesman who knows how to run the system for you. All the people on your phone customers service are not bad but certainly not great either.

mathieu g 
Rating:
5.0

Customer did not leave a comment.

Bob C 
Rating:
5.0

Customer did not leave a comment.

Marvin G 
Rating:
5.0

Customer did not leave a comment.

Kevin D 
Rating:
5.0

Customer did not leave a comment.

gregg a 
Rating:
5.0

Customer did not leave a comment.

petro r 
Rating:
1.0

Unfortunately, the U-Haul given to me at pick up was defective. I didn’t notice until the third day of driving that the cab of the truck leaked whenever it rained. The interior on the ceiling was pulled away from the windshield and water streamed in. I had to sop it up with paper towels before I could drive it. It also damaged some of my belongings that I had in the cab with me. Then I noticed later that there was packaging tape on the exterior of the windshield…like that would do any good.

Meredith B 
Rating:
3.0

Dropped truck off and used mobile app, location was closed.

Joel H 
Rating:
5.0

Customer did not leave a comment.

Ricky C 
Rating:
5.0

Customer did not leave a comment.

craig w 
Rating:
5.0

Customer did not leave a comment.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

janet c 
Rating:
3.0

Customer did not leave a comment.

Ronald S 
Rating:
3.0

Customer did not leave a comment.

Christie O 
Rating:
5.0

Customer did not leave a comment.

Wendy S 
Rating:
5.0

Quick, easy, and friendly service. Great experience overall for a local move.

Angela V 
Rating:
4.0

Everything was fine

Ricky C 
Rating:
5.0

Only problem with Uhaul site being down for maintenance first thing in the morning and delaying my pick up. Aj's was great

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

AJ is the best! Thank You so much Sheila Cleary

sheila c 
Rating:
5.0

The Owner of AJ Sunoco went above and beyond to help us with our rental. It was super cold out and he even had the truck all warmed up for us. This will be our go to place for rentals and recommendations!

Michelle G 
Rating:
5.0

Customer did not leave a comment.

lisabeth a 
Rating:
5.0

Customer did not leave a comment.

Renee H 
Rating:
2.0

They gave me someone else order with all there info on it wondering if the other person got my info

Amber P 
Rating:
5.0

Customer did not leave a comment.

Melissa H 
Rating:
4.0

Customer did not leave a comment.

James S 
Rating:
5.0

Very friendly, efficient service. I am very happy with the experience at AJ Sunoco. Thank you!

Christopher W 
Rating:
5.0

Frequent renter here, always friendly never a "hitch" this agent is the best !

H b 
Rating:
1.0

Location was overcrowded with units and difficult to park at. No personnal atlocation for assistance.

Michael B 
Rating:
5.0

Check to slider bolts, they were pretty stuck down in their ports. Bring a block of wood to help pop the bolts up

Billie C 
Rating:
5.0

Excellent service

David S 
Rating:
5.0

All went perfectly

Alan L 
Rating:
5.0

Great service an goes out of the way to help customers when needed

Margaret L 
Rating:
5.0

Customer did not leave a comment.

linda m 
Rating:
5.0

The owner was extremely helpful in getting the rental started and answering questions about the van. Everything was clean and well maintained, would definitely rent from this location again.

James C 
Rating:
5.0

Customer did not leave a comment.

Ken C 
Rating:
5.0

They are always kind and courteous. And I hope Armand figured out his password! 😉😊

sheri m 
Rating:
5.0

Excellent customer service and product availability and quality

Deeann F 
Rating:
4.0

Customer did not leave a comment.

James F 
Rating:
5.0

This place is great - friendly, helpful.

Andrea Y 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Rhonda O 
Rating:
5.0

Customer did not leave a comment.

Bruce W 
Rating:
4.0

Nothing everything was on par

Ricky C 
Rating:
3.0

Customer did not leave a comment.

Aaron S 
Rating:
5.0

Excellent!

Tami C 
Rating:
4.0

The trailer was great! I dropped it off just after hours, but followed the instructions given to me for after-hours drop-off. However, since I was not able to speak to someone and do a normal check-out / drop-off, the regional office reached out to me later that evening asking if I still needed more time with the trailer. I had to call back the next day to inform them that I dropped it off, and they told me I was all set.

Mark D 
Rating:
4.0

Customer did not leave a comment.

craig p 
Rating:
5.0

The people are friendly and very helpful!

LOUISA T 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
5.0

Customer did not leave a comment.

Neil H 
Rating:
5.0

I rented a 5 x 8 covered trailer and was able to get a lot of big articles in it and even almost stand up all the way (I'm 5'9"). It was easy to pull, the doors stayed open and didn't swing back while I was loading. We've had rain almost daily, so having a covered trailer was great. I took a lot of things to a flea market and was able to back in to my spot. The station where I rented it had several options in trailers, and the person doing the 'paperwork' had excellent knowledge and experience to set things up with no problems.

patricia w 
Rating:
5.0

Customer did not leave a comment.

Shana I 
Rating:
5.0

Customer did not leave a comment.

mario b 
Rating:
5.0

AJ Sunoco is my go-to for rentals, they always take care of me.

John T 
Rating:
5.0

The dealer system was down (we understand there was a widespread outage) when we arrived in the morning to pick up the trailer. Surely there is something Haul can do better to at least provide a list of rentals for the dealers with contact info so you don't have to drive (an hour round trip) only to not be able to pick anything up. Totally threw a wrench in our move. This was obviously out of the control of this location, which is great and I would recommend to anyone.

MERRITT K 
Rating:
5.0

I have rented vans and trucks from this location, on several occasions, and I've always been very pleased with the service and the conditions of the vehicles. Such nice people!

judi j 
Rating:
5.0

great service.

stephen b 
Rating:
4.0

Customer did not leave a comment.

herburt w 
Rating:
5.0

Customer did not leave a comment.

Howard H 
Rating:
5.0

Customer did not leave a comment.

Meadow W 
Rating:
5.0

Friendly couple running a business the right way.

Keith J 
Rating:
5.0

All wemnt smoothly with my rental!

James R 
Rating:
3.0

Customer did not leave a comment.

bruce h 
Rating:
4.0

They need dollies.

Felicia P 
Rating:
5.0

It was a very pleasant experience doing business with AJ Sunoco. They will be our go to business for rentals.

Dierdra M 
Rating:
5.0

Armand and Joyce are so friendly and professional. Have rented from them several times now.

Robert H 
Rating:
5.0

The local store is always very helpful and accomodating....

Marvin G 
Rating:
5.0

Customer did not leave a comment.

Andrew B 
Rating:
3.0

Customer did not leave a comment.

Lucas B 
Rating:
3.0

Correct your pricing. The internet said 19.95 or the van tax and fees and that printed estimate read 49 cents per mile... I went 121 miles. The dealer states mileage was 79 cents per mile. Your website states 69 cents per mile. The estimate provided read 49 cents per mile.. I was billed $119.46 which is higher than what ti should be. 19.95 + (121 miles x ..49 = $59.29 ) = $83.49 + VT tax + hidden fees does not total $119..54 charged to my card. I will comment on your website if not remedied..

GERARD C 
Rating:
5.0

Customer did not leave a comment.

andrew p 
Rating:
5.0

I was not impressed with the surge trailer brake on the trailer

Ezra T 
Rating:
5.0

Customer did not leave a comment.

margaret d 
Rating:
4.0

Customer did not leave a comment.

mathew s 
Rating:
3.0

Customer did not leave a comment.

Jade M 
Rating:
5.0

Customer did not leave a comment.

Eric G 
Rating:
5.0

Customer did not leave a comment.

donald m 
Rating:
4.0

the agent was helpful

Andrea M 
No reviews have been submitted for this location.

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