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Norman M.
Customer Reviews for Airport U Stor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Very helpful and nice people
Jessica T.Fast helpful and easy drop off
Scott K.Staff was friendly and helpful and went the extra mile with their service. Always appreciate good service!
Julee H.Friendly and helpful!
Edward P.Customer service was friendly, knowledgeable, and very helpful… Even in a downpour!
Kimberly O.Equipment was missing that I had added, but my fault for not checking before heading out. Overall a good experience and the customer service people I spoke with got things straightened out.
Nicole G.Not much, really.
Ruben G.There was food inside the cab of the truck behind the seats. The truck drove like it had no power steering and shook very bad. I was told that I could return it to the closest U haul to my home and when I tried to do that they refused the truck and I had to return it to a different place.
Teresa C.Give the customer credit on the extra gasoline. You get the vehicle on 1/2 tank and you bring it back on 3/4 tank but no refund. Bring it back one needle under and you charge $30 service fee and $8 a gallon, that's not right anyway you look
ELLIS R.The truck only has 1/4 of a tank. I filled it up, returned it with more fuel than I used.
carol M.These people are awesome! I went over and above to make sure everything was okay!
RHONALD M.This is a great place to rent from
Douglas A.Awesome people who go way above to help get the storage space needed 🙂 We are so happy that they kept us in mind and called when a unit became available!😘
RHONALD M. | Overall ExperienceDrop off location in Bandon was the most amazing customer service of any place we used in this three-truck move.
Joseph D.Very helpful and friendly staff. The trailer we rented was in excellent condition, ready to go on time and easy to access. Highly recommended.
Steve M.Staff were friendly and helpful
Steve D.Returned car trailer here, although they weren't open. Very concerning just leaving it parked out side along the highway. Although we took lots of pictures to assure it was left in good condition
Denise H.Outstanding job on helping us move my elderly farther in law.
Daniel C.Everyone there did a great job.
Scott J.They were so helpful and made the process super easy.
Paul C.Everything went smooth. Met all my expectations!
John M.None, it was very smooth and easy.
Terry B.No improvement necessary. This location is spot on!
JOSEPH THEODORE M.Excellent customer service!
DAVID N.Best customer service ever. Really a pleasure!
gail E.Very helpful!
NANCY F.Only comment I have is that we had to drive it to Brandon from Myrtle point, which was our destination. We had to pay extra gas, in two vehicles, plus got charged 3 extra miles..
Julie G.Gracias
Michael P.Nothing at this time. People were fantastic. Everything went very smooth!!
Bill W.Nothing, staff were awesome, and the equipment was perfect.
naten S.Very nice help .. and nice bandon folks
Scott F.My brother rented the same equipment a month prior for $700 less. Same location same everything. I was certainly taken advantage of. Very disappointing
Phillip H.My only complaint was the hours of access. Otherwise this facility seemed clean, secure, and well maintained. Staff was very helpful and friendly.
Randy T. | Overall Experience👍
Dustin M.Chris who took my reservation was polite, professional, and efficient in handling my transaction. Great location right off 101. The location also has a store inside with jackets, pants, pet food, and other items. I even bought a pair of great Carhart socks. Good experience!
DENNIS K.I have had 4 different storage units of various sizes here in the past 6 years. I would highly recommend this storage facility when one is needed. The staff is very friendly and helpful. The units are clean and safe. The gates are locked at night. There are many options and sizes. I never had any issues the entire time my things were stored at airport-u-stor.
Rena S. | Overall ExperienceGreat staff! Helpful and friendly, we'll be back!
JEFFREY B.Friendly and helpful people who always take care of their customers. The trailer was supplied clean and in great shape. Absolutely no troubles crossing the USA. ¡Gracias!
John M.All went well.
Anthony H.Very easy to work with
Frances B.Having it closed on Sunday was a bit of problem, but not enough to open it. SMILE
ROBERT A. | Overall ExperienceThe truck cigarette lighter didn't work so I couldn't charge my cell phone while traveling across country, the brakes in the truck screeched every time I used them going down hills, and headlights need to be updated I could barely see at night, that truck is not in rental condition it needs pulled and fixed or retired from the fleet! Also the place I rented it from through a fit when I asked him to mark the damage on the truck, he only did it after I said I was going to call a manager for U-Haul.
Andrew H.The people at the counter were very pleasant and efficient, BUT the U-Haul was DISGUSTING! The front windshield had leaked BAD inside due to the recent rains, and the guy tried to wipe it up, But the WORDT PART was whoever rented it previously HAD SMOKED IN IT!!! The worker apologized for that, but it was HORRIBLE!!! There were cigarette ashes on the floor on the passenger side, and the smell was horrible! Had I had more time, I would have insisted they give me a non-smoked-in truck. I was on a tight schedule and had several people waiting for me in Roseburg to help unload the truck. Very disappointed as all my other experiences with U-Haul have been good.
Mina T.A headlight was out , seal around passenger door was loose, and the cigarette lighter would not charge a cell phone. These should have been fixed before we got the truck.
Michael M.Truck box had damage that was not noticeable upon our inspection of the outside of the truck. There was a hole in the roof that was covered up with Duct tape the same color as the inside of the truck.
Brian K.You can't improve on being perfect. Job well done.
David B.great customer service
Richard W.Great service
MICHAEL T.Excellent service from cordial staff...easy access...very fortunate to have facility like this with the U-Haul connection in Bandon.
Diana L. | Overall ExperienceThe uhaul rep was very friendly!
Michael M.I worked with Izzy. She was helpful, friendly, and got me the moving truck, as well as being super helpful getting me checked out of the storage locker. Really appreciated it!
Robert M. | Overall ExperienceFriendly, helpful folks! Always a pleasure going there!
DENIS W.Helpful and friendly staff made my rental experience fast and enjoyable.
Alan S.Provide clamshell lock - I had to purchase one
Randal S.Highlight after-hours drop off location.
NORMAN ALAN S.Awesome storage facility! Only thing I'd change would be hours of availability.
Lynda F. | Overall ExperienceI originally wanted to pick up the van in Myrtle Point. It was a little confusing about the logistics involved which was never clarified, like I needed to do it online, how the truck would be picked up, keys etc. etc, etc.
Mark B.The people at Currydale Farms are amesome! Always been there and kind!
Rustin B. | Overall ExperienceIt would be great if there was an evening that access was open a bit later, but overall, we were very happy with the great service and helpfulness at this location.
nicole g. | Overall ExperienceI cancelled this reservation.
annie m. | ReservaciónEvery thing was great.
Dwain H. | Overall ExperienceCalled to order instead
Txanton c. | ReservaciónIt was adequate as storage.
TERRY B. | Overall ExperienceThey stole my military uniforms. ..inside job. ..someone's going to jail
NICHOLAS J. | Overall ExperienceNot 24 he facility, got there late afternoon and not told we only had about a half hour to load unit. Units on 1st floor with no lock but told none were available.
MELISSA S. | First ImpressionsUnit was dry and warm, very nice.
Privacy R. | First ImpressionsVery nice people at this facility. Helpful and affordable.
Privacy R. | First ImpressionsDid not move to the area. So do not need storage here.
Privacy R. | First ImpressionsThe staff was very helpful
Privacy R. | First ImpressionsThis is a good facility with very friendly and helpful people. I was not able to use the room reserved for me because the door was too small to get my things into.
Privacy R. | First Impressionsthanks
TOM V. | First ImpressionsFolks were polite, efficient and gave us old pallets to use to keep things up off the concrete.
COLLEEN W. | First Impressions