Friendly and helpful people who always take care of their customers. The trailer was supplied clean and in great shape. Absolutely no troubles crossing the USA. ¡Gracias!
John M.
Customer Reviews for Airport U Stor
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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All went well.
Anthony H.Very easy to work with
Frances B.Having it closed on Sunday was a bit of problem, but not enough to open it. SMILE
ROBERT A. | Overall ExperienceThe truck cigarette lighter didn't work so I couldn't charge my cell phone while traveling across country, the brakes in the truck screeched every time I used them going down hills, and headlights need to be updated I could barely see at night, that truck is not in rental condition it needs pulled and fixed or retired from the fleet! Also the place I rented it from through a fit when I asked him to mark the damage on the truck, he only did it after I said I was going to call a manager for U-Haul.
Andrew H.The people at the counter were very pleasant and efficient, BUT the U-Haul was DISGUSTING! The front windshield had leaked BAD inside due to the recent rains, and the guy tried to wipe it up, But the WORDT PART was whoever rented it previously HAD SMOKED IN IT!!! The worker apologized for that, but it was HORRIBLE!!! There were cigarette ashes on the floor on the passenger side, and the smell was horrible! Had I had more time, I would have insisted they give me a non-smoked-in truck. I was on a tight schedule and had several people waiting for me in Roseburg to help unload the truck. Very disappointed as all my other experiences with U-Haul have been good.
Mina T.A headlight was out , seal around passenger door was loose, and the cigarette lighter would not charge a cell phone. These should have been fixed before we got the truck.
Michael M.Truck box had damage that was not noticeable upon our inspection of the outside of the truck. There was a hole in the roof that was covered up with Duct tape the same color as the inside of the truck.
Brian K.You can't improve on being perfect. Job well done.
David B.great customer service
Richard W.Great service
MICHAEL T.Excellent service from cordial staff...easy access...very fortunate to have facility like this with the U-Haul connection in Bandon.
Diana L. | Overall ExperienceThe uhaul rep was very friendly!
Michael M.I worked with Izzy. She was helpful, friendly, and got me the moving truck, as well as being super helpful getting me checked out of the storage locker. Really appreciated it!
Robert M. | Overall ExperienceFriendly, helpful folks! Always a pleasure going there!
DENIS W.Helpful and friendly staff made my rental experience fast and enjoyable.
Alan S.Provide clamshell lock - I had to purchase one
Randal S.Highlight after-hours drop off location.
NORMAN ALAN S.I originally wanted to pick up the van in Myrtle Point. It was a little confusing about the logistics involved which was never clarified, like I needed to do it online, how the truck would be picked up, keys etc. etc, etc.
Mark B.They even helped me with a hitch adapter. Everyone was nice and helpful. ¡Gracias!
Yhony S.There is awful communication between "national" line and "local" line. Local folks do a great job the "national" not so good. National line made multiple mistakes, missed deadlines, and made it harder than it should be. I understand things are challenging now, but communication between local uhaul renters and whoever coordinates details needs to be better.
Glenn T.Currydale has exceptional customer service, and clean, excellent running trucks.
wendy H.Very welcoming and helpful. I was impressed with all the staff. Told Bill of the leaking roof and he immediately put the trailer (6x12) in for service.
Edward A.no problems, Beautiful, Great U Haul. Enjoyed the trip. Thank You.
William E.All the people there are very helpful and friendly!
Janine S.extremely helpful and friendly
Brett H.Very nice people
Greg D.U sad that u would not charge me until today.but that was not true u charged me that day not very happy. At least that is what curry dale farm said still not happy.
Theresa A.We actually reserved a 26' truck in Coos Bay a month prior to our move date. The day before we were to pick up the truck, the Coos Bay store stated they didn't have the truck so we had to drive to Bandon to pick it up. The employees at Bandon were terrific.
Gerald C.Awesome service! Everyone was great!
Lisa S.Trailer worked perfectly. Thx
Ronald C.several employees were not wearing mask.
BARBARA B.Cab interior, mirrors, and particularly windshield were very dirty. Truck needs to be aligned - pulls to the right. Compression brake (?) was troublesome - once engaged would not release. I drove big rigs with compression brakes and this uhaul had a faulty one, I believe.
Kenneth H.Customer service on phone and at location were excellent.
Thomas N.Clean the truck, inspect tires, have the equipment ready as promised 24hrs in advance "I'm looking at it all right now." Drove a balding tire steel death trap across the country. Thanks.
TALAL M.very friendly and efficient staff.!
John D.Very Friendly, helpful and expedient staff!
JACK D.Very knowledgeable and helpful while being friendly and courteous.
Joanne M.Great service, excellent people.
Dave R.Awesome people there!!
Zachary W.The truck did have an engine check light on during the trip, but the truck performed well. Love the assisted brakes. Hated the steep short ramp. Poor design. K
Dan B.Great
Judy D.Stay on this road!
RON C.This was an excellent visit. There were no problems.
Damon D.Crystal, Bill and Jonathan are the best! Very helpful and pleasant folks to work with.
DJ K.Lower the cost. Trusted clients should get a break
Russ I.Equipment and service was great, however did not understand why the car trailer did not have trailer brakes,
SETH H.Over the last few years I am rented trucks and trailers from this location. The folks in there are always helpful with information about what I am looking for. I prefer, when possible to do business face-to-face. Have never had a problem at this location.
Judith L.Do not try to send out a vehicle with almost bald tires!!
Jill S.The sign they have is a little small compared to the other business sign they have so I was confused when I was looking for the facility
Daisy S.Nothing, excellent customer service at this location and a great experience.
JON S.Customer service was excellent however we had to go through 3 trailers that were able to make a 1100 mile trip, poor tires for one and the wiring for the lights were torn out of the wall
Steve H.Extraordinario servicio al cliente
Delmar W.Everyone I dealt with was great and went out of their way to be helpful
Daniel M.Personnel straightened out orders placed on line at the uhaul web site. Fix the web site so it's accurate
Jim W.This is my 4th rental in 2 months and I think Uhaul is Great! Equipment is in tip top shape, trailers pull fantastically easy, pickup people are super, drop offs just a touch less super. Thx
Frank S.Great people
Frank S.thanks
TOM V. | First Impressions