El cliente no dejó un comentario.Yesenia S.
Customer Reviews for Air Station Storage
(Distribuidor de U-Haul del vecindario)
Jacksonville, NC 28540
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
- Sábado - domingo:
9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
As for the people and site at New River, they were great. My biggest complaint and what will keep me from renting from Uhaul again is the equipment itself. Who makes a car dolly with plastic fenders? I was traveling on I20 thru Georgia in the middle of the night and there were quite a few potholes in the road. Apparently your plastic dollies can not handle bumps because the light popped out and the housing cracked. I was in the middle of nowhere in the middle of the night so had to cut the wire and put the whole assembly in the car. Had I not had insurance I would have had to pay for your cheap product. Its almost like you intentionally buy an inferior product so you can rape those who do not get insurance. Last time for me. I was planning on purchasing a used Uhaul dolly to go with our new RV, but forget that, I will buy something that will last, not plastic junk.Richard M.
Great customer service!MARSHALL O.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Bonnie F.
The staff was were very helpful and nice people. Will be doing business again in the future.shaimanik J.
The lack of cruise control makes longer drives more fatigue generating to the driver. Recommend Cruise control on the vehicles.Tobin L.
Thank you for amazing customer service and no judgement on my parking skills. :)April K.
The lady at the desk was so helpful and friendly!Lisa W.
El cliente no dejó un comentario.DANIEL E.
Service was great.Matthew T.
El cliente no dejó un comentario.Barbara W.
El cliente no dejó un comentario.GLENN G.
El cliente no dejó un comentario.Zachary H.
El cliente no dejó un comentario.ARACELIS R.
I feel as if when an online order is done they shouldn't say they have what you need and then when you get to the office they don't have itHinetha B.
El cliente no dejó un comentario.Fred W.
El cliente no dejó un comentario.Gary C.
I forgot her name but she was very respectful and knowledgeable!!! Well DoneDaniel K.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Thomas H.
I will try my BEST to never use the UHAUL-IT at 425 S Marine Blvd in Jacksonville NCCraig F.
El cliente no dejó un comentario.Kyle R.
The guy who checked the truck out to us needs some training apparently. He was super nice though! Really nice office.Justin J.
El cliente no dejó un comentario.Carter G.
El cliente no dejó un comentario.Sean H.
El cliente no dejó un comentario.LEE J.
El cliente no dejó un comentario.Jeffery H.
Staff were friendly, polite and professional. The place is very clean and organized. Highly recommend this facility if you need to rent a UHaul or storage.Edsel E.
Nothing. Experience was great.Tonya D.
Stacy was excellent to work with. She is very knowledgeable and has great customer service skills. Office was very cleanLucas Alan W.
Very friendly!EDDIE E.
Mrs Steven and Mrs Stacey West provided me with the best customer service experience ever! They are great!Manuel A.
El cliente no dejó un comentario.David M.
Everything was fine. No issues. Great service.Kevin R.
Very professional and FriendlyWILLIAM K.
Fast check in taking 6 minutes with extras tossed in for free. Hand truck and pads. Very impressed with the employees.David O.
The truck wasn't clean it needs a tune-up the truck drags and the AC needs to be recharged. The truck i requested wasn't turned in so they gave me a smaller oneHinetha B.
El cliente no dejó un comentario.Emily N.
El cliente no dejó un comentario.John R.
The lady was super nice !Micheal P.
Nothing really very clean and Brain was a very good service representative enjoyed will go backRosemae D.
El cliente no dejó un comentario.Justyce B.
El cliente no dejó un comentario.Benny B.
El cliente no dejó un comentario.Linda T.
It was a great and seamless process. Our agent (Stacy West?) was on top of it. Had the trailer moved and cranked down on the hitch before I could even offer help. She is next-level and very much appreciated.Erik M.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.ALEXIS S.
Had my trailer out front and ready to go. Quick and easy to pickup/drop off.Daniel F.
El cliente no dejó un comentario.Fred W.
El cliente no dejó un comentario.SANDRA W.
El cliente no dejó un comentario.KENCELL W.
The staff was great. Very helpful and very respectful. I always have a great experience when I deal with U-Haul. Thank you for your time to let me pass it along.Ronnie W.
Customer service was friendly and amazing! Service was fast and smooth. Would definitely recommend this location.Bryan C.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Charles K.
El cliente no dejó un comentario.Jacob S.
The parking space was almost so tight that we could not get the truck backed up. We were not informed that we only had a one way yet we were still charged extra for it.Kierston H.
The folks at Air Station storage could not have been any nicer. They were an absolute pleasure to work with. Very friendly and helpful.Michael S.
El cliente no dejó un comentario.Justin F.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Mark V.
El cliente no dejó un comentario.Kelly R.
El cliente no dejó un comentario.Alexander M.
I went to drop off my trailer on a Sunday afternoon during business hours listed on Google Maps. When I arrived at roughly 12:30pm there was a sign on the door saying "out to lunch, be back soon." I then had to wait over an hour for the employees to return. It would have been helpful if 1) Both employees didn't take their break at the same time leaving the office unoccupied, or 2) The sign was more specific about the time at which they were to return or 3) Google Maps could also list this type of information. It was quite frustrating having to wait so long in the middle of listed business hours to be assisted.Kathryn D.
El cliente no dejó un comentario.Charley N.
I experienced no problems and the girls (Stacy and Sylvia) that helped me were extremely courteous and helpful..Dianne Lynne P.
El cliente no dejó un comentario.Edwin B.
El cliente no dejó un comentario.Tom W.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Jeffrey G.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Jonathan B.
Clean and helpful... I was in and out!Michael R.
El cliente no dejó un comentario.JOHN L.
El cliente no dejó un comentario.Juan B.
The cabin was clean and well maintained but it had a foul odor as if someone had been smoking cigars in it. The staff was friendly and polite and the store was clean.Lisette C.
Very courtesy and helpful staff. I truly felt valued as a customer in all of my interactions with them. I do not know what could be done to exceed the level of service that I received.Jeremy P.
El cliente no dejó un comentario.Sabrina L.
Have all equipment already set up to make the process smoother and fasterTequilla B.
El cliente no dejó un comentario.AUSTIN L.
Very helpfulAmelia W.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.KATRINA P.
El cliente no dejó un comentario.Kelly R.
El cliente no dejó un comentario.Stacy M.
El cliente no dejó un comentario.Brad C.
El cliente no dejó un comentario.Angela B.
Friendly courteous serviceLarry A.
Continue to Hire and Maintain Professional Personnel like the one that I encountered whilst doing Business. She is very Polite, Patient and Trustworthy. Thank you for an complicated experience. ????Kevin B.
Nothing short of having a cold keg of beer at the drop sitecharles C.
El cliente no dejó un comentario.Ray J.
El cliente no dejó un comentario.Craig L.
El cliente no dejó un comentario.Joyce T.
El cliente no dejó un comentario.Mary R.
El cliente no dejó un comentario.Gary S.
Unfortunately I don't recall name of the employee I dealt with at this location, I would like to say he was great. The office area is kept spotless and the entire facility is fantastic. The entrance/exit gates work as they should and the area is clean and neat. The employee who assisted me hooked up and disconnected the trailer for me.He insured I inspected the condition of the trailer and made certain the lights worked. Would I rent from this location? Yes I wouldMichael D.
Staff very friendly and helpful. Office very clean and welcoming. Vehicle ready upon arrival.Tonia M.
The Sales Rep was professional and courteous. He made the experience wonderful. The motorcycle trailer we rented performed splendidly. It tracked behind my vehicle perfectly and towed as if it was not even there. Returning and dropping off the trailer when I was done was again a most enjoyable experience. I will return and I will encourage others to rent.Kenneth S.
El cliente no dejó un comentario.Bryan K.