N/A
Lee Thornton
Customer Reviews for Aguirre Wireless
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I loved the customer service. He was so nice and had everything ready.
Patsy JamiesonVery friendly and helpful. Great place to rent from.
Theresa SalinasAlways freindly service!Highly recommended location.
Raymond MillerThe manager was very hands on and helped with any question I had . Will definitely reminder him again.
melanie clementseverything went well The person was very helpful
Randy MillerN/A
Marty CoveyDude was great. Very helpful.
Thomas StovallVery friendly and professional.
George PriceHugo was very friendly, courteous & knowledgeable. Will definitely recommend him & use him again.
Efrain De LeonEveryone was very nice professional courteous and friendly and I would definitely rent for them before anyone else.
Benny MitchellNothing Thanks
Ralph RobertsEasy to pick up and drop off when I was finished moving my stuff. Staff was very friendly and helpful with any questions that I had thanks. If I need a truck I will call on Uhaul again.
roy corleyAll excellent: intelligent and (bi-lingual) conduct, equipment availability, reservation process, pick-up, customer attendance/attention, attitude, friendliness, courtesy. Owner/operator was however, uninformed about roadside assistance policy, procedures, how it works. This is a legit U-Haul offering. I believe the U-Haul rep/owner/operators should be educated/trained/conversant in ALL aspects of the U-Haul business. IMPORTANT - the trailers are NOT equipped with a spare tire. This is shockingly unacceptable. U-Haul should/must have a spare tire and lug wrench for every wheeled rental PERIOD. In the event of a flat/blowout, what would we do, just drop abandon the loaded trailer roadside and spend a half day chasing down a retail tire somewhere, then backtrack to find the trailer gone, or raided?? And not all stores even sell trailer tires. THIS IS UNACCEPTABLE. Further, this 5x8 trailer had no crank jack. Unbelievable. Again U-Haul has the funds and budget to equip ALL trailers with a $50 swivel jack. Should we risk injuring our back to load/unload the trailer? What if we need to drop the loaded trailer? No jack? IS anyone even using common sense at U-Haul? I never suspected U-Haul was a penny pinching outfit, perhaps the company has been sold and no longer a private family firm. Other competitors ALL equip their rentals with the BASIC required hardware. EM Nov23
Edward MumfordThe man I dealt with (Hugo) was the most helpful. He was very patient and accommodating. I couldn't have asked for more. Thank you so much HUGO your the best. Suzanne from Splendora Tx.
suzanne payneUhaul was a big help help thank you so much!!
Denis KinnamonFreindly,helpful people.Highly recommended!!
Raymond MillerLearn how to treat customers
Daniel CrummExcelente service
ROBERTO COREAS ARRIAZAThis was my 1st time renting equipment. The custumer service that they provide was incredible. He even show me how to attach the equipment properly, I will definitely will be renting from them if needed.
alma delia cerdaThey went above and beyond to make sure we were able to get the type of uhaul when and where we needed. We appreciate them very much.
MICHELLE LEEExcellent costumer service
Darlene LopezAmazing quick and easy service!! Highly recommend!!!
Melissa CASTILLOMy contract had an error but Ms. Aguirre and her DM worked and got everything straightened out. She was very professional and nice - which moving to a new area very much appreciated. Even though I said I'd never use Uhaul again because of my 1st experience, I would definitely use her services again!
Shelia Staples-ConnerSuper friendly service.
Raymond MillerExcellent location.Terrific people!
Raymond MillerThey went out of their way to help me. I was in desperate need of a trailer. Both man in the woman we’re very polite and very helpful. Even gave me personal cell phone numbers in case I had any troubles. Would recommend this one to everyone! Thank you, Raquel.
tina maurichYvette was AWESOME
Carmen ColonYvette is the Best! 👍🏼 She is Always and Readily Available to ensure my needs are met providing the Best Service! 🎉 As often as I utilize UHauls 🚚 there has Never been a time she has Failed or that something has prevented her from Doing an Awesome Job! She is Definitely Due for Recognition as A Great Employee for Your Company! 🏆
Juanita Serna-HolmesI like , because the receptionist speak Spanish.👏🏻👏🏻👏🏻
Elena Soto2nd time using this location and both times were worry free.
Mark SalazarService and equipment was outstanding!
Ricky AllenExcellent service Requested call back if any issues or questions
Jehu HernandezYvette the owner was awesome!She even brought the trailer to my house.She explained how to hook up the trailer,unhook it and the taught me some safety basic things.I would definitely recommend this location.I would give her 10/10.
ALAN ROUSExcellent customer service!! Best location around, highly recomended!!
Raymond MillerBest l9cation ever, always use Aguirre!
Raymond MillerAlways friendly
wyane aillsThey were very professional and very helpful with all of the transactions that were performed! I would definitely recommend them to anybody that asked me about U-Haul! I have rented from U-Haul several times and this was the best service I have ever received from anybody that works with U-Haul!
Kenneth CookVery polite and willing to go the extra mile to accommodate my request
Timothy KruegerPut jack stands on your 6x12 trailers.they are heavy with no way to unhook and rehook..its just crazy to not have jack stands for these...i was simply amazed at this,astonished.
Raymond MillerNothing they were great people would rent there any time I need a move or anything
Chris KindleThe lady that helped us was prompt and very nice and even informed us we were booked for a car tow dolly that was picked up in Austin, TX for 2 more days which we weren’t even advised of there. We definitely recommend this location for any uhaul needs.
Donna WrightGreat prompt customer service !!
Michael KirkwoodBest service yet from any other Uhaul deal that I have rented from!
Charles SechrengostVery nice and fast at there job getting you in and out.
Robert CoveyFirst time to use uhaul. Everything went really smooth and well explained. Thank you.
Debra Diann HammondRatchets need maintenance
Morris ChappelNothing . The people you deal with there are so pleasant. They explained everything the way things should be explained. They were honest , understanding and most of all reliable . I would recommend them to anyone. You came and left there without a doubt in your mind to me they have been the best customer service ever on point . Thank you both so much .
Arlene FlaquerThis was my second time renting a closed trailer from this UHAUL place and Ivette is an amazing lady/owner. She is very helpful and considerate. She even backed the trailer for me since I don’t know how. If I could give them more stars I would. Excellent Customer Service! Thank you! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lilibeth SmithRude and dirty people and try to charge extra for the drop off said it was after hours when it was 11 am on a Saturday when they was open
Lauren SivilsNo complaints. Yvette and Steven always go out of their way to ensure I am well taken care of and provide the service to ensure my needs with the rental are met! Way to go! 🎉
Juanita Serna-HolmesTruck was clean and the lady was super nice. Truck needs mechanical work prior to being rented again
Marian HillEmployees were very curteous, friendly and helpful.
Sondra BradleyGreat customer service amazing people. Will only call this location from now on.
Douglas john Budai