Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-haul person where I picked my vehicle was very helpful to get me the rental I needed and made the pick-up local. It was all in my favor in the end. Didn't really need a big U-haul but I was quoted a price and got all I needed to make the move!!
Debra Burrill
Rating:
5.0
Customer did not leave a comment.
Loren Alberts
Rating:
5.0
The gal there was very pleasant and helpful. Was a great experience.
Elizabeth Hopkin
Rating:
4.0
Customer did not leave a comment.
Cathy Susan Miars
Rating:
5.0
I dropped a U-Haul trailer off at the Greybull U-Haul rental station. The attendant was friendly and helpful and they've got a cool little store. I would highly recommend U-Haul in Greybull Wyoming
Loren Alberts
Rating:
5.0
Customer did not leave a comment.
Robert Campos
Rating:
5.0
We just needed a trailer for a short haul. They were very accommodating and pickup was easy. The location was convenient and they made the whole process easy.
Barbra Berbridge
Rating:
3.0
The location is never open when I drop off but there is no other location available near by.
I did not appreciate the extra charges for being late on drop off when I lost over 2 hours on the front end of the move because trucks were not available at a local uhaul. Instead I had to drive more than 140 miles round trip to get my trucks and even then I had to get trucks from 2 different locations.
Don Smith
Rating:
5.0
Customer did not leave a comment.
Andrew Jenness
Rating:
5.0
Customer did not leave a comment.
Stephen Crane
Rating:
5.0
Customer did not leave a comment.
Rebekka Eichelberger
Rating:
5.0
Customer did not leave a comment.
diane paul
Rating:
5.0
Customer did not leave a comment.
Kelvin Jones
Rating:
5.0
Customer did not leave a comment.
Myles Folye
Rating:
5.0
Customer did not leave a comment.
Becky Eichelberger
Rating:
5.0
Great job!
jim heaphy
Rating:
4.0
Customer did not leave a comment.
Don Smith
Rating:
5.0
Great service, got me out quickly and was able to provide trailer
Dirk Thomas Sanderson
Rating:
4.0
Customer did not leave a comment.
Robert Greer
Rating:
4.0
Customer did not leave a comment.
Donald Stebritz
Rating:
5.0
Customer did not leave a comment.
Richard Embrey
Rating:
5.0
Customer did not leave a comment.
HOMER RICHARD BURTON
Rating:
5.0
Customer did not leave a comment.
Chris Colburn
Rating:
5.0
Customer did not leave a comment.
NATASHA WREN PETTINGER
Rating:
5.0
Great service and company with personal greatness
Eric Henrich
Rating:
5.0
Customer did not leave a comment.
RichardA Urioste
Rating:
5.0
Customer did not leave a comment.
Daniel Call
Rating:
5.0
Customer did not leave a comment.
Mark Liesch
Rating:
5.0
Customer did not leave a comment.
Brett Ohman
Rating:
4.0
Customer did not leave a comment.
Misty Carnahan
Rating:
4.0
Customer did not leave a comment.
MARK TOWNSEND
Rating:
3.0
I was not able to obtain a receipt and didn't mind that as I was told it was sent to my email, but I never received one. But the gentleman who helped me was very nice.
Dorothy Mortimore
Rating:
3.0
My friend picked it up and said it was ok.
GLENN WARREN
Rating:
4.0
Customer did not leave a comment.
Gerald Loewen
Rating:
5.0
Customer did not leave a comment.
MYLES FOLEY
Rating:
5.0
Nothing needed here! They helped throughout the entire Uhaul experience!
Randy Meeks
Rating:
5.0
Customer did not leave a comment.
Laura Moore
Rating:
5.0
Customer did not leave a comment.
Luke Culwell
Rating:
4.0
Uhaul gave another customers truck to us when we arrived. I can imagine the people who showed up the next day was pissed. Uhaul is awful.
Lindsey Delle
Rating:
5.0
Customer did not leave a comment.
George Worden
Rating:
2.0
Customer did not leave a comment.
Roy Swander
Rating:
4.0
Customer did not leave a comment.
William Schiffer
Rating:
5.0
Customer did not leave a comment.
Brandon Houck
Rating:
5.0
Customer did not leave a comment.
Tom Davidson
Rating:
5.0
Customer did not leave a comment.
TRACEY DEAN ENGLERT
Rating:
3.0
Customer did not leave a comment.
Roy Swander
Rating:
5.0
Customer did not leave a comment.
PATRICK EDWARD MC GOWAN
Rating:
5.0
Nothing! It's a great place to get a rental!
LEANNA ROSE LAFLEUR
Rating:
5.0
Customer did not leave a comment.
Pam Brand
Rating:
5.0
Customer did not leave a comment.
Winda Hampton
Rating:
5.0
Excellent customer service! very please and will use their services again.
Mark Moore
Rating:
5.0
Customer did not leave a comment.
Kody Brown
Rating:
5.0
They did an outstanding job!
Susanne Kathleen Swearingen
Rating:
4.0
Customer did not leave a comment.
STEPHANIE DIANA MCMILLEN
Rating:
5.0
Customer did not leave a comment.
JANE ANN MILLER
Rating:
5.0
Customer did not leave a comment.
Neal Foley
Rating:
5.0
Customer did not leave a comment.
MICHAEL NELSON
Rating:
5.0
Mikes the best!!!!
Kris Surat
Rating:
5.0
Please note. Many thanks to the dealers and U-Haul for giving me one extra day to make the drop off. This really helped and I appreciate it. Take care and God bless.
LEE CHARLES SHORTRIDGE
Rating:
5.0
Customer did not leave a comment.
Glen Martin
Rating:
5.0
Customer did not leave a comment.
KATINA WILLIAMS
Rating:
5.0
Agri Tire in Greybull did a fantastic job ensuring we had the exact size trailer we needed to transport our Primary Election equipment to all the polls in Big Horn County. They went above and beyond to ensure we had a smooth transport. Lori Smallwood, Big Horn County Clerk Thank you Agri Tire!!!!!
ERIC JACOB MANN
Rating:
3.0
My original reservation was from Buffalo, WY. However, the day before my reservation date, they rented the trailer. I had to drive 250 miles round trip to get the closest one. What good is a reservation with U-Haul?
Stephen Anthony Esponda
Rating:
5.0
Customer did not leave a comment.
Mark Treppens
Rating:
5.0
Customer did not leave a comment.
Robert Berry
Rating:
5.0
It was before opening hours so there wasn’t any communication
Randy Meeks
Rating:
4.0
Customer did not leave a comment.
ROLAND MAURICE LLOYD
Rating:
4.0
Customer did not leave a comment.
Angela Algiere
Rating:
5.0
Totally satisfied with my experience.
Mike McCoy
Rating:
5.0
The young man who helped me, Peyton, was incredibly polite, knowledgeable and in general provided a nice experience. He should be commended for his excellent work.