Customer Reviews for Affordable Mini Storage
(U-Haul Neighborhood Dealer)

1,289 reviews

204 Bay Creek Rd   Loganville, GA 30052

(770) 466-2899

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 466-2899

204 Bay Creek Rd
Loganville, GA 30052

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Donna Lepine 
Rating:
5.0

I think everything was done great

Brian Kirksey 
Rating:
5.0

Flawless experience!

Wendy Videki 
Rating:
5.0

Great service highly recommended

luigi parchment 
Rating:
5.0

Good

Alrelis Rosario 
Rating:
3.0

I rented a 10ft box truck. The front tires were bald and the front passenger corner of the box leaked onto my cargo. In addition, both the engine and trailer towing sensors stayed on during use. I was told just to ignore them. The customer service reps were polite and pleasant, but the maintenance of the vehicle needs improvement.

Michael Goethals 
Rating:
5.0

Perfect transaction with this uhaul location

Brian Kirksey 
Rating:
5.0

The guy who helped me was really nice and helpful. He made my experience very pleasant. I will definitely rent from him again.

Michael Sybangone 
Rating:
5.0

Great owner he helped us out a lot and when things went up he was there to help and find a way to help us the place was clean and the employees are nice and the employer nice definitely recommend 11/10

Keith Jackson 
Rating:
5.0

Wonderful location, clean and most of all the best customer service from the owners. Everyone needs to realize that not all locations are created equal. Affordable Mini Storage is hands down the best location. I will rent from this location over any other location within a 30 mi radius.

Stephen Meyers 
Rating:
5.0

Not a thing! The experience was a good one. Thank you so much for making everything so easy for me, because I had been so busy and stressed out. The employees at Bay Creek u-hal are so pleasant and wheeling to help in anyway. Thanks 😊

Darrel Griggs 
Rating:
5.0

Customer did not leave a comment.

Christopher Luther 
Rating:
4.0

Customer did not leave a comment.

Timoth Johnson 
Rating:
4.0

All is good. Good experience

Barry Shapiro 
Rating:
5.0

Customer did not leave a comment.

Steve Richards 
Rating:
5.0

Can’t think of anything.

Sara Scott 
Rating:
5.0

Customer did not leave a comment.

Lisa Benson 
Rating:
5.0

He had already charged me according to where I was going but double charged me because of what the pick up location told him.. i had photo and he was so kind to refund the overcharge

Angie Kurtz 
Rating:
5.0

Customer did not leave a comment.

Jessica Moyer 
Rating:
5.0

I have rented from this Bay Creek location a few times now and each time has been a great experience. I've had the pleasure of interacting with the staff 2 of the 3 times that I have dropped off a truck and in both instances (almost 2 years apart) they were courteous, helpful and pleasant. I know some of those may not hold a lot of weight with some customers but it definitely does with me when it comes to where I choose to do business. I am not sure of the older gentleman's name that helped me back in 2022, but he was just as great as the gentleman that helped me yesterday, I believe that his name was/is Phillip (51343-PHILLIPLOO). Thank you so much for the great service!

DWIGHT ALLEN 
Rating:
5.0

Customer did not leave a comment.

Rodney Bishop 
Rating:
5.0

Dealer did everything in his power to assist and make the transaction go as soon as possible. 10 out of 10

Kye Pereira 
Rating:
5.0

Customer did not leave a comment.

Owen Williams 
Rating:
5.0

Customer did not leave a comment.

Ynnad Bass 
Rating:
5.0

Phillip was more than helpful, truly appreciate his service and helpfulness.

Kevin Allen 
Rating:
5.0

Customer did not leave a comment.

mark smith 
Rating:
5.0

Phillips was fast in getting me out the door and on my way! Phillips figured it out at the lowest possible price! I've waited till now to write a review thinking this can't be true, They kept their word best company to work with Thanks Affordable Mini Storage Uhaul

Kev Tabares 
Rating:
5.0

Was awesome

Reginald Jean 
Rating:
5.0

Customer did not leave a comment.

Myles Buss 
Rating:
5.0

Great job!

Donquita Reed 
Rating:
5.0

My only issue is when I returned no one was there did the return on the app but never received an email confirmation until today which is three days later so now I have to very what you charged

Evelyn Collins 
Rating:
5.0

Customer did not leave a comment.

Greg Peoples 
Rating:
5.0

Customer did not leave a comment.

Norman Saunders 
Rating:
2.0

Very hard to find any spots to park the return. Some vehicles were double parked. Other spots taken by work trailers and other vehicles.

Michael Marriage 
Rating:
5.0

Phillip was amazing and I have already told many friends about this sight. I feel comfortable using this place when I need service

Linda GRESHAM 
Rating:
5.0

You are okay for now

PETER NDIFON 
Rating:
4.0

Customer did not leave a comment.

Bryon Joganich 
Rating:
5.0

The customer service was great and I will rent here again

JASON ERGLE 
Rating:
5.0

Everything was so easy and the customer service was amazing.

W Patterson 
Rating:
5.0

Customer did not leave a comment.

Vincent Rogers 
Rating:
5.0

Customer did not leave a comment.

Jada Fredrick 
Rating:
5.0

Very friendly and welcoming team members.

Wesley Stephen 
Rating:
5.0

Curious and professional

DAVID BURKE 
Rating:
5.0

Customer did not leave a comment.

chris day 
Rating:
5.0

Customer did not leave a comment.

Michael Mercado 
Rating:
5.0

Customer did not leave a comment.

Crystal Prince 
Rating:
5.0

Great location!

Jonas Calvin 
Rating:
5.0

Good people to work with

JOHN JACKSON 
Rating:
3.0

The app/website would not load during check in or out. For whatever reason it would not get my location for verification.

Carla Butler 
Rating:
5.0

I have rented from them before, but this time Phillip was excellent. 5star service all the way around.

DAWN WITCHER 
Rating:
5.0

They saved me when another uhaul location completely dropped the ball. The lady in the front was so understanding and helpful!

Jan Valduga 
Rating:
5.0

Customer did not leave a comment.

Luis Mejia 
Rating:
5.0

Location was fantastic. I only used for a short haul, so was good. The unit I was in have wobbly handling once you got over 40 mph. Really bad.

Orric Browning 
Rating:
4.0

I was disappointed that they didn't have the items I reserved online when making my reservation. I thought that was the point of reserving it and I really could have used it. I was not charged, of course. However, the people at this location were very nice and apologized for not having the items. As for the equipment being clean, of course it was used a lot, so the logo and paint were cracking and peeling on the outside. There was some damage done to the trailer that was not showing on the photos when I confirmed the trailer. So, I did take photos of each side to show the difference in what they showed the trailer to look like online, and what it actually looked like in person. This trailer stated on the outside that it could hold a queen sized bed inside, but that was only if the mattress and box springs where leaned to one side. Very misleading and I had to wind up using a truck to move my queen sized bed.

Darlene Shelton 
Rating:
5.0

Awesome location, amazingly friendly service! Will definitely use again.

Natalie Howard 
Rating:
4.0

Customer did not leave a comment.

Nina Lee 
Rating:
3.0

Too many questions/pictures at pick up/return

Casea Griffeth 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO PADILLA 
Rating:
5.0

Customer did not leave a comment.

James Ross 
Rating:
5.0

I can say how much kindness makes a difference these days, and that’s what the people at this location are….kind. Truly appreciated!

Jason Wright 
Rating:
5.0

Customer did not leave a comment.

Savannah Smith 
Rating:
5.0

Awesome customer service would highly recommend these folks. Friendly accommodations were awesome. Explaining everything in detail. And my charges were on the nose. Thank you for making this move the easiest.

Ronald Walling 
Rating:
5.0

The customer service here is great.

diana dewar 
Rating:
5.0

Customer did not leave a comment.

Adnan dadovic 
Rating:
5.0

Customer did not leave a comment.

Patrick Ledford 
Rating:
4.0

This is the first time renting from this location in Loganville, really like it. Very nice team provided great customer service. Already told someone about this location. No improvement suggestions at this time.

Rungtiwa Paulsen 
Rating:
5.0

Nothing really, the woman I met was very friendly and ready to help. Thank you and keep it up.

Kwabena Nuako-Frimpong 
Rating:
5.0

Philip was a great help in our moving process. Very efficient and took care of our needs. Would definitely use them again as need arises.

Becky Mackel 
Rating:
5.0

Easy transaction, great customer service!

Emily Hemmings 
Rating:
2.0

The truck was dirty, ant infestation and parking brakes were defective

Sonja Price 
Rating:
5.0

Rental agent was excellent- above and beyond He’s the reason why I’ll rent again at this location

James Bortak 
Rating:
5.0

Great experience

Greg Gilreath 
Rating:
5.0

Excellent service

Leonel Arias 
Rating:
5.0

Great Customer Service!

SAVANNAH LOMAX 
Rating:
5.0

Customer did not leave a comment.

Karen Mullis 
Rating:
5.0

The only issue I have is we had to use the truck on Sunday. Since they are closed I had to pay for an extra day which was inconvenient but otherwise all is good.

William Ward 
Rating:
5.0

Customer did not leave a comment.

Carlos De La Guera 
Rating:
5.0

Excellent customer service. Friendly, courteous, and helpful!

MIchael Goethals 
Rating:
5.0

I will definitely recommend this UHAUL location to anyone and everyone I know 😊

Christopher Johnson 
Rating:
5.0

Excelente service, friendly staff.

Enma Anabela BREAUX 
Rating:
5.0

N/A Customer Service was really awesome so knowledgeable, patient and professional I enjoyed my experience at 204 Bay Creek Road Loganville, ga (Beth)Thank you so much you are really awesome your people skills are on point 💯 Quality! Customer:Jackie Christian

Jacqueline Jacki Christian 
Rating:
5.0

The service was good but the rates on the storage unit was to high for my budget but thanks

STUART WOOD 
Rating:
5.0

Great for moving

Storm Carroll 
Rating:
5.0

Customer did not leave a comment.

Donna Johnson 
Rating:
1.0

Customer did not leave a comment.

Maryam Olajide-Adediran 
Rating:
5.0

Phillip Loo was more than helpful and easy to communicate with. I would recommend him alone to anyone

Scarlett Lukas 
Rating:
5.0

Customer did not leave a comment.

John McCall 
Rating:
5.0

Customer did not leave a comment.

Melody Smith 
Rating:
5.0

Customer did not leave a comment.

William Adams 
Rating:
4.0

Continue to be efficient and provide good customer service.

leo fortune 
Rating:
5.0

Customer did not leave a comment.

Odane Sinclair 
Rating:
5.0

Customer did not leave a comment.

Maya Gibbs 
Rating:
5.0

Great rental experience. Phillip was so personal and made the rental experience great. He's a star!!!

Stuart downs 
Rating:
5.0

Customer did not leave a comment.

bELINDA FONDA 
Rating:
5.0

The people at this location were very friendly and extremely helpful. I will go there from this point on

camerone mcclain 
Rating:
5.0

Customer did not leave a comment.

Amos OVERTON 
Rating:
4.0

Phillip in the bay creek loganville store was very nice.. knowledgeable and quick!

Mandy Copeland 
Rating:
4.0

Customer did not leave a comment.

Bruce Apsley 
Rating:
5.0

Great customer service and support

WILLIAM WHITE 
Rating:
5.0

Customer did not leave a comment.

ROBERT NEELEY 
No reviews have been submitted for this location.

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