Customer Reviews for Adventureland Drive Self Storage

65 reviews

435 Adventureland Drive Ne   Altoona, IA 50009

(515) 967-9720

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(515) 967-9720

435 Adventureland Drive Ne
Altoona, IA 50009

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Laura is great

Val T  |  Overall Experience 
Rating:
5.0

clean, secure, reasonably priced. Laura was very helpful and professional.

Larry B  |  Overall Experience 
Rating:
5.0

Easy move in. Great staff. Clean secure facility

Nicole M  |  Reservation 
Rating:
4.0

Customer did not leave a comment.

Jim H  |  Overall Experience 
Rating:
5.0

i met with the manager, Laurie. I give her the highest marks. She is friendly, and informative regarding the facility. Should I need any storage at a later time, I would contact her, as I felt she was highly knowledgeable.

Jim C  |  Overall Experience 
Rating:
5.0

Merry Christmas!

Vickie C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen B  |  Overall Experience 
Rating:
5.0

Laura was amazing to work with from the beginning to the end. She made my move out experience very easy by allowing me to leave the moving trailer on the property over the weekend. I would highly recommend this facility to anyone looking for their storage needs. The climate controlled unit that I rented was perfect!

Tammy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN M  |  Overall Experience 
Rating:
5.0

Great experience

Jolena O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GLENN P  |  Overall Experience 
Rating:
5.0

I am very satisfied with my unit and the customer service was great!

Vickie C  |  Reservation 
Rating:
5.0

Very professional staff.

Bonnie m  |  Overall Experience 
Rating:
5.0

Very good facility, don’t have any complaints.

KEN S  |  Overall Experience 
Rating:
5.0

I initially rented a storage space, but my vehicle did not fit in the storage. They were extremely helpful and understanding. I wish I could stay with them, as their customer service was superb!!

Esgar G  |  Overall Experience 
Rating:
5.0

Easy rental and check in/check out process. The facilities were well maintained and always clean. Staff was kind and responsive to questions.

Molly C  |  Overall Experience 
Rating:
5.0

Laura was just great. Would always talk to us when we was there. Plus we always worried about her foot and how it was during. She is a great manager.

Earl W  |  Overall Experience 
Rating:
5.0

very happy with our experience there, would use them again if needed

Mike C  |  Overall Experience 
Rating:
5.0

Great facility. Had a controlled environment unit for over 2years. The condition of the furniture was the same as on move in day. If I have a future need, I will be back. Staff was very helpful.

Dickie W  |  Overall Experience 
Rating:
5.0

Staff is amazing here. They get right back to you with anything you might have a question about. They are extremely personable and I would highly recommend this facility to anyone.

Jeramie M  |  Overall Experience 
Rating:
5.0

Gave a good reference on GOOGLE

Suzan S  |  Overall Experience 
Rating:
5.0

Thank you for your service, very impressive

Travis H  |  Overall Experience 
Rating:
5.0

The cleanest most secure facility I have ever used. The office staff were the most professional and friendly people to deal with. If I could I would give them 10 stars I would. Prices were very reasonable also.

RANDY F  |  Overall Experience 
Rating:
5.0

Highly recommend this facility to anyone that is looking for storage. A variety of sizes and options, friendly staff, and clean units.

Evan O  |  Overall Experience 
Rating:
5.0

Entire area was always clean and easily accessible. Manager was always available and helpful with any questions. I rented indoor temp controlled and was always able to access easily.

kathy t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TSR T  |  Overall Experience 
Rating:
5.0

We thought Lori the manager very nice and helpful during our move in and out. She gave excellent customer service!

Joseph B  |  Overall Experience 
Rating:
5.0

Great storage facility and staff is very helpful and friendly!

CARL P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandy D  |  Overall Experience 
Rating:
5.0

This is the cleanest place I have been in very very clean and very caring thank you for a awesome stay and I will remind it Linda Bitting

Linda/ G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TSR T  |  Overall Experience 
Rating:
5.0

We used this facility for the past year as we got our house ready to sell. The place is secure and we had access 24 hours a day. Lori managed the facility very well and was helpful and had a great personality. I would definitely use this location again if needed in the future.

Jeremy V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela V  |  Overall Experience 
Rating:
5.0

We love Laurie. We will miss you.

Christopher F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber P  |  Overall Experience 
Rating:
5.0

Very please without storage shed and the friendliness of the person running it. She was very friendly every time we were there!

Jeff H  |  Overall Experience 
Rating:
5.0

Satisfied all around will be back this fall for motorcycle storage

Tabatha S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Buzz M  |  Overall Experience 
Rating:
5.0

Definitely the best storage! Manager were helpful and courteous

Adinda (  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne K  |  Overall Experience 
Rating:
5.0

It is a very nice place and very well ran.

JAMES W  |  Overall Experience 
Rating:
5.0

Lori the manager was very friendly and really helpful. Truly a pleasant experience!

Christine K  |  Overall Experience 
Rating:
5.0

Laura was amazing to work with, very helpful when I would call, walked me through the process of closing out the unit. Would highly recommend to other!

Reyna I  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK R  |  Overall Experience 
Rating:
5.0

A must use storage facility!

Ross S  |  Overall Experience 
Rating:
5.0

It was easy to get a unit to rent. Laura was very helpful. We always had access and things were very clean.

Jennifer L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amelia F  |  Overall Experience 
Rating:
5.0

I would highly recommend this facility.

James C  |  Overall Experience 
Rating:
5.0

I did not end up needing the storage facility. But I still dropped my U-Haul at this location and staff was very friendly and helpful.

Peter S  |  Reservation 
Rating:
5.0

Very clean and great location. Looking forward to using this facility.

Josh A  |  Reservation 
Rating:
1.0

someone was supposed to be there until 4 p.m. but when I got there at 3 p.m. the office was locked up and I was unable to fill out my paperwork and move into my storage unit

Michael G  |  Reservation 
Rating:
4.0

Nice facility. Staff was very nice and explained everything.

Jessica H  |  Reservation 
Rating:
5.0

Had a last minute change in my plans and no longer required use of the facility. They were very kind and made the cancel process easy. I appreciated the understanding and would consider them again.

Abby B  |  Reservation 
Rating:
5.0

Our favorite feature of Adventureland Storage was the ability to reserve your unit online for the date you need so you can relax about finding a unit last minute l!

LINDSEY B  |  Reservation 
Rating:
1.0

Unable to rent in person. Left message for manager. She called - said use kiosk. Kiosk wouldn’t take CC (support said use cash/check-don’t carry). Left message. 4 days to return call. Too late to use.

Glenn S  |  Reservation 
Rating:
4.0

Fast and Efficient. Friendly.

lorrinda b  |  Reservation 
Rating:
5.0

Convenient. Easy. Well Maintained. Friendly Staff.

LANCE H  |  Overall Experience 
Rating:
4.0

This unit was very accessible after hours and the unit was clean as well as well maintained.

Privacy R  |  First Impressions 
Rating:
5.0

Very clean beautiful facility

Privacy R  |  First Impressions 
Rating:
3.0

Reservation did nothing. I made a reservation and then there was no way to get a unit. The manager was not there, office closed, manager never called to help.

Privacy R  |  First Impressions 
Rating:
4.0

So far so good! Great unit! Very clean! Easy to access!!

Privacy R  |  First Impressions 
Rating:
5.0

The facility is very clean. Lighting at night is excellent.

Privacy R  |  First Impressions 
Rating:
3.0

The reservation process was completed with ease although I have decided against going forward with renting the unit I had reserved. I would consider renting in the future if need be

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top