Comentarios del cliente para Advantage Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Advantage Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

marianne L. en

Grado:

El cliente no dejó un comentario.

Brandon E. en

Grado:

The step by step directions were accurate and easy to understand.

Duncan C. en

Grado:

We turned our truck in at 2pm, one day early and was told the receptionist recorded the truck as 'returned', but she did not give me any paperwork. The next day, on the day the truck was due - I got a text message stating I needed to return the truck. After 4 phone calls to UHaul and Advantage Storage - I finally drove there (30 min away) and the truck was still outside, not checked in. By this time, I was incurring late fees. The receptionist again told me she checked it in, and I could leave (with no paperwork), but I called my wife who logged into UHaul and reported - it still had not been checked in. I refused to leave until I got confirmation from my wife (online), and written confirmation from the receptionist. Finally the receptionist checked the truck in. I will never use UHaul again. In the middle of moving, I had to stop unpacking to drive 30 min to have the UHaul contractor check the truck in, that I turned in 18 hours earlier.

David B. en

Grado:

The gals at Advantage Storage were great. The process was quick and smooth. A top-notch experience.

shaula N. en

Grado:

El cliente no dejó un comentario.

Florence Faye L. en

Grado:

El cliente no dejó un comentario.

ken S. en

Grado:

Near by my new home and every thing went smoothly. No problem at all .thank you

Jordan T. en

Grado:

Was told by customer service I couldn’t pick up until 9 if I wanted someone to inspect the vehicle upon return and when I got there the rsvp was cancelled for some reason. Lady at storage place said to just take it and gave me keys. When I got home there was no Dolly’s in the truck. Called service and they told me they’d report the truck stolen if I didn’t take back. Called another service line they hung up on me. After 40 mins found someone that would fix THE COMPANYS MISTAKE. We got a 3 hr late start w no equipment and movers charged. Upon receipt I’m seeing we’re charged coverage and 12-15 more miles than we actually drove. The put miles is WRONG! Nonetheless you charged me $30 more after excessively inconveniencing my family. Every time I rent w you guys something goes wrong and your defensive “customer service” reps have no business answering phones.

Kara I. en

Grado:

El cliente no dejó un comentario.

Tim E. en

Grado:

Office Staff were very helpful and great to deal with.

Steven V. en

Grado:

I cannot think of anything. They were very friendly, helpful and accommodating.

Dale G. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

El cliente no dejó un comentario.

Mona B. en

Grado:

El cliente no dejó un comentario.

janice F. en

Grado:

Alison was a lifesaver. I called Thursday morning in a panick, we were moving and the POD got full and we still a house full of boxes and furniture. I was looking for storage and a truck. Alison calmly told me she had both available immediately and would stay later if we could not make by closing. She was so helpful and saved us. We moved everything on Friday and returned the truck. The truck was extremely clean and in excellent condition. Thanks to Alison our move was taken care of at the last minute. Thank you Alison you were a life saver!!

joe N. en

Grado:

El cliente no dejó un comentario.

ron C. en

Grado:

I was happy with everything there. Don't change anything.

Monique O. en

Grado:

El cliente no dejó un comentario.

JEFF S. en

Grado:

El cliente no dejó un comentario.

Glenn C. en

Grado:

El cliente no dejó un comentario.