Customer Reviews for Advantage Storage of Buckeye
(U-Haul Neighborhood Dealer)

512 reviews

1596 S Watson Rd   Buckeye, AZ 85326
(Next to Fletcher's Tire & Auto)

(623) 738-1190

Office Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    11 am–3:30 pm

Services at this Location:

Contact Us

(623) 738-1190

1596 S Watson Rd
Buckeye, AZ 85326
(Next to Fletcher's Tire & Auto)

Services at this Location:

Office Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    11 am–3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

U-Haul App did not work. Would not verify my location. Had to consult with the staff in the store, whom were very helpful.

Brian McAchran 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Chris Struck 
Rating:
5.0

Customer did not leave a comment.

Jesus Stuppi 
Rating:
5.0

My favorite U-Haul rental place I have ever been.. Such friendly service, and they remembered me from previous rental. That is what I call great customer service.

Gene S hadf 
Rating:
5.0

The lady at the counter was very helpful, thorough, and helped me get in and out in a timely manner. Definitely will use this place again, if needed.

veronica Robertson 
Rating:
5.0

Customer did not leave a comment.

Raul Avina 
Rating:
5.0

Great customer service, clear details on van and easy to get to.

Julia Durand 
Rating:
5.0

Customer did not leave a comment.

Paul Little 
Rating:
5.0

Customer did not leave a comment.

James Stuber 
Rating:
5.0

The woman working inside the location was amazing loved talking to her and made everything quick and painless, first time I actually liked renting a uhaul

Susan Rodgers 
Rating:
4.0

Customer did not leave a comment.

Matt Schmidt 
Rating:
5.0

No improvements. Experience great! Love the ladies at this location, very helpful and friendly!

Susan White 
Rating:
5.0

Customer did not leave a comment.

Phillip Schultz 
Rating:
5.0

All is Easy peasy at this location Debbie is very helpful

Elaine McCormack 
Rating:
5.0

Steering was loose and hard to control. Lots of clicking and vibration. Customer Service was excellent! Above and beyond to help us! Deserves a Raise!

BRETT WEISBERG 
Rating:
1.0

Debbie charged me an extra day when I only used the Uhaul for 2 hours and returned it right away with more gas than before . Really lame customer service.

micheal miller 
Rating:
5.0

Wonderful and friendly service!

Kenneth Huggins 
Rating:
5.0

Debbie was great! Will definitely use this location again.

Elaine McCormack 
Rating:
5.0

The ladies in the office ARE AWESOME!!!!!

Shanice Denson 
Rating:
4.0

None

Silvia Cardenas 
Rating:
4.0

not having the equipment to move your things that you are leaving in the unit.

Elda Malone 
Rating:
5.0

Customer did not leave a comment.

BOBBY WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

christopher Ellington 
Rating:
5.0

Customer did not leave a comment.

JAHMIYA CAMPBELL 
Rating:
5.0

Ladies that work there are amazing!

Susan White 
Rating:
5.0

Staff at this location is excellent

james stuber 
Rating:
5.0

Fast and friendly service

Israel Sanchez 
Rating:
5.0

Customer did not leave a comment.

Gary Bowman 
Rating:
5.0

Customer did not leave a comment.

Chalayna Branch 
Rating:
3.0

Gas was at 34 miles to empty when I picked up and I returned it with 45 miles to empty yet I was charged over 50 dollars for gas. How was that fair?!! Truck was filthy, I had to sweep out before putting anything in it and could barely see out the windshield. Inside was grimy, I felt gross just touching the steering wheel. Lady inside with blonde hair was super nice though.

Sandra Peterson 
Rating:
1.0

I was overcharged y'all's website kept messing up couldn't upload pictures they said I return my truck late but no pictures could go through never got a dolly and was charged for it one of the worst experience ever customer service was always on hold waiting for hours to talk to somebody

Sean Steinfeld 
Rating:
5.0

No comments.

Neal Nason 
Rating:
5.0

Customer did not leave a comment.

erin zahler 
Rating:
5.0

Customer did not leave a comment.

Kathleen Leuchs 
Rating:
5.0

Customer did not leave a comment.

Laura Kruggel 
Rating:
4.0

Could hardly see out of the windshield because of the film. The drivers mirror was almost useless due to the dirt. Otherwise okay. Perhaps the pickup was just returned from a construction site. Allison was pleasant to do business with.

Allen Smith 
Rating:
3.0

Don’t care. Will not rent from this location again

John Kent 
Rating:
5.0

Great staff, excellent customer service. They make you feel like family. Next time I need to rent a truck, I will use the same location.

Daniel Oquendo 
Rating:
5.0

Customer did not leave a comment.

Denise Armenta 
Rating:
5.0

The website to check back in after hours is difficult due to dropping off after dark alone and not able to take time to take pictures in the dark while maintaining safety with people driving around in the storage facility. I did not feel safe sticking around to try and fill out the whole drop off online information with pictures and it kept coming up with errors which was making it take much to long to stand around in a dark parking lot.

Tammy Kreisher 
Rating:
5.0

Customer did not leave a comment.

James Llewellyn 
Rating:
5.0

Truck was very dirty and the check engine light was on the entire time I used it. I had to clean the windows several times to get all the dirt and whatever off them to drive safely.

James Corbin 
Rating:
5.0

Everything is perfect

Jose Bautista Chavez 
Rating:
5.0

I rented a pick up truck. The truck had a flat front passenger tire, I noticed once I got to my destination. Allison at Advantage Storage of Buckeye was very sweet and showed concern when I called her to let her know about the tire. Upon my return to return the truck, the other lady who took my return was as well very sweet and showed concern when I told her about the tire. Despite the truck have an extremely flat tire, I would come back to Advantage storage of Buckeye for my u-haul needs. The customer service was great!

BRIAN VALDOVINOS 
Rating:
5.0

Customer did not leave a comment.

Ana Escobar 
Rating:
5.0

Customer did not leave a comment.

cahlei hockaday-schildts 
Rating:
5.0

Customer did not leave a comment.

Joyce Burnes 
Rating:
5.0

Customer did not leave a comment.

thomas Hudson 
Rating:
5.0

The lady at the desk was very friendly and such a happy spirit. Great location.

Michael Tuttle 
Rating:
5.0

Staff was top notch.

ronny melton 
Rating:
2.0

I ordered a truck with the furniture dolly and regular dolly and didnt receive either one but still was charged for them. I had also ordered it for 6am and to pick up as a mobile pick up. It was difficult to pick up. I have called to get a credit and cant get anyone to call me back. Definitely wont use Uhaul in the future.

April Williams 
Rating:
5.0

Customer did not leave a comment.

Claudia Gil 
Rating:
5.0

The lady that helped me was incredibly pleasant to work with

BRENT MCGILL 
Rating:
5.0

Customer did not leave a comment.

Scott Davis 
Rating:
5.0

Customer did not leave a comment.

Mick Calaway 
Rating:
5.0

On this location I had very good customer service.

Rodolfo Cortez 
Rating:
5.0

Great customer service

anthony escobar 
Rating:
5.0

Not a thing I can think of. It was a fast and smooth process throughout.

Gary Carrerow 
Rating:
3.0

Customer did not leave a comment.

STEVEN EASTERLING 
Rating:
5.0

Having to use the App is very frustrating as it is not user friendly and if you leave the site to get the needed information you have to start over.

Christine Labounty 
Rating:
5.0

Customer did not leave a comment.

SCOTT KIMMEL 
Rating:
5.0

Customer did not leave a comment.

Gina Pamaka 
Rating:
5.0

Customer did not leave a comment.

Vanessa Villarruel 
Rating:
5.0

Staff was super welcoming and helpful!

Luis Garcia 
Rating:
5.0

Customer did not leave a comment.

Antonio Trujillo 
Rating:
5.0

Customer did not leave a comment.

David Worch 
Rating:
5.0

Nothing everything was fine

Bryon Nickerson 
Rating:
5.0

Nothing it was perfect. We needed to find another Storage place because they were too expensive.

MARC GREEN 
Rating:
1.0

Fix your fuckin trucks assholes, your truck it’s a piece of shit and I’ll never use use again

Gustavo Dubey 
Rating:
3.0

Customer did not leave a comment.

John Delk 
Rating:
5.0

Customer did not leave a comment.

Joan Heideman 
Rating:
3.0

Understanding given the circumstances.

Brianne Silva 
Rating:
5.0

Great experience. Very helpful staff.

Valerie Gray 
Rating:
5.0

Customer did not leave a comment.

John Kladis 
Rating:
5.0

Keep good services

Christopher Lamonde 
Rating:
4.0

Customer did not leave a comment.

Robert Froehlich 
Rating:
5.0

Customer did not leave a comment.

Daniel Pena 
Rating:
5.0

Lower the prices on the mileage

margaret williams 
Rating:
5.0

Everything was perfect

Joweria Nantambi 
Rating:
5.0

This is the best U-Haul that I have ever rented from!

Michael Grew 
Rating:
5.0

Customer did not leave a comment.

Anh Tran 
Rating:
4.0

Customer did not leave a comment.

Michelle Pellez 
Rating:
5.0

Customer did not leave a comment.

Roy Nelson 
Rating:
5.0

Customer did not leave a comment.

Jaime Gomez 
Rating:
1.0

The back tire needed air and I had ordered a dolly and it wasn't in the truck, so I had to go to another uhaul location to rent one.

Kord Stovall 
Rating:
5.0

Customer did not leave a comment.

Warren Krantz 
Rating:
5.0

I want to thank the Ladies for all their help!

Charles Hester 
Rating:
5.0

Customer did not leave a comment.

maria luevano 
Rating:
5.0

Had a small issue getting started. I brought this issue up and they did everything they could to get me on my way in time. Very friendly and professional staff. Would absolutely recommend this place to anyone looking for a worry free U-Haul experience.

Ryan Doherty 
Rating:
5.0

Customer did not leave a comment.

Juan Cervantes 
Rating:
5.0

Continue the good service

Christian Rwamukwaya 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE OLSON 
Rating:
5.0

Packing supplies were very limited, I understand it's a small location but a few more options would be nice such as large rolls of bubble wrap or packing paper.

Kevin Tymchyn 
Rating:
5.0

Good service

Luis Loera 
Rating:
5.0

Customer did not leave a comment.

Alfredo Lopez 
Rating:
5.0

Went smooth

Cheryl Guy 
Rating:
5.0

Customer did not leave a comment.

Richard Stanley 
Rating:
5.0

Customer did not leave a comment.

Freddie Vega 
Rating:
5.0

Customer did not leave a comment.

Andy Mendoza 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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