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SCOTT D.
Customer Reviews for Advantage Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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THe person that checked us in was excellent!!!!
Michael B.The trailer worked very well. We had arranged with Kevin to return the trailer on Sunday night as the rental location is not near our home. The gate access code did not work on Sunday night so we had to drive 40 miles home and then 40 miles the next day to return the trailer. So a total of 120 extra miles. This was quite an inconvenience and expense. Matthias
matthias L.My complaint would be about dispatch from Cheyenne, I reserved a truck two months early and they called me the day before i fly out of Oregon and tell me there are no trucks available. Not even sorry. I later find out they have known the whole time that they did not have the truck or one coming in. I do appreciate the help from Denver U-Haul but it cost me 1000 dollars more than what i was quoted from Cheyenne. Not their fault.
Steve C.The young gentleman running the shop Saturday morning was very kind and helpful. He is a hard worker. A few of us showed up 30 minutes before the official opening time, but he unlocked the door and started helping us anyway. What a great way to start off an otherwise stressful moving day. Please give this guy some praise.
Patrick B.We arrived after hours and someone who was still working late let us in. Great experience.
Daniel Y.The trailer did not snuggly fit my 2 in ball. This made for lots of shifting on its long trip to Denver.
Nellie S.Kevin is a very polite and respectful person. Gracias
Robert M.This location and the gentleman working the desk were more than helpful
Sean B.Gas gauge was not accurate. They told me tank was full, but somehow after driving only a total of 7 miles, I had to put in 8 gallons of gas to actually fill the tank. They did the right thing though and refunded me for about 7.1 gallons.
ANDREA C.It was an old trailer with the sliding door. Door was not functioning very well. Got stuck a few times. Probably has little to do with the dealership. I pointed out the issues. Otherwise, all good. Nice dealer.
JAMES S.Clean the truck exterior. When I received it, the truck was very dirty all over the outside, which made visibility difficult. Also, a Bluetooth connection option would be nice.
Cameron M.Great experience! Staff were super helpful. Will definitely come back if I need a trailer again!
DAVID L.Patrick was awesome! Trailer was dirty on the outside but clean inside. Thanks again Patrick!!
Alexander V.I was running late, and they called to check on me. They were very friendly, and got me checked in and out quickly, and hooked up the trailer. No complaints
Stephen K.We are a repeat customer. Always friendly and efficient service. Always. Also use the storage facility. Safe and clean. Very good service over all.
EDWARD D.Patrick was very helpful with the return of my uhaul. Had a lot of problems happen with the move and he was very understanding and helped any bit he could.
Chris F.Top guy
CHRISTOPHER Q.The car dolly was defective and came apart on the highway before we put the car on it. I fixed it by supplying the missing retainer bolt.
Stephen D.Very easy process, very friendly staff
Michael M.The agent was very knowledgeable and friendly nothing to improve
Nancy S.Keep up the great work.
Sean M.Good service and hospitality!
RONNIE M.Great service. On both ends. Blinker failed but that happens to all trailers.
JOHN N.Fantastic customer service. I would definitely go here again.
JAMES B.The staff is very friendly kind and courteous they are really good to work with
TINA A.Customer service was excellent.
SHARON R.My original time to pickup was 7:30 at another location. My reservation guy moved to another location and time changed to 10:00
Brian F.Employees were extremely friendly and helpful both at pick up and drop off. I could not get the mobile pick up to function properly at pick up and even though the pick up time was slightly after their office closing time they were willing to stick around and help get me sorted and on my way quickly.
ELIZABETH C.The confirmation email suggested we arrive 10 mins early to allow for the verification process. We arrived 15 mins early, at least, and still didn't finish the process until 20 mins into our 2 hour rental period. We were still able to return the truck on time, but it was frustrating that we lost valuable time packing to the lengthily mobile check in.
Angela M.All personnel knowledgeable, efficient and very pleasant. The facility is clean and very easy to navigate.
EDWARD D.I had no problems and the gentleman who helped me was very professional.. everything was perfect.
CHRISTOPHER G.The man met us, helped unhitch the trailer gave us advice. We were on our way quickly. Good Job. A big difference between the two places.
Joseph R.I had to haul the car hauler clear back to Denver to save 250.00. if I left it in Missouri it would have cost me well over 500.00. Rediculous... And, no place to conveniently drop it upon return.
BRUCE G.very helpful.
Julie R.Quick, friendly & easy to work with.
Sandy S.Andrew was the guy that we checked out U-Haul in to. He was so awesome, he mad our U-Haul experience excellent, not only that but we also rented a storage unit from him. While we were moving our stuff out of the truck and into our new storage, he even went as far as giving my husband and I both a Redbull to drink, just as kind as can be super great to our children, engaged in great conversations. Totally recommend this place for U-Haul and storage. ANDREW made everything easy for us and made us feel well treated. Thank you Andrew!
Kenneth L.Nothing! Check in and out was perfect! Kevin was especially professional and helpful. He communicated in a timely manner and went above and beyond to help make my experience positive! I'll rent from this location in the future, top notch service!!!
Latrice L.great customer serivce
KIMBERLY D.¡Gracias!
FELIPE S.Great staff
JENNIFER L.The employee was very helpful. I believe his name was David? He helped me the morning of 4/17 with my truck rental.
ERICH K.