Comentarios de los clientes para Advantage Mini Stg

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Advantage Mini Stg

Clasificación general:

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Kirk L.
Clasificación:

I took it upon myself to hook the unit up to my Jeep since the individual wasn't able to assist getting the trailer hooked up which was no biggie. The main issue is when I hooked the unit up the left turn signal and some of the clearance lights were not working . Unit should be checked out thoroughly according to DOT. Next time I will refuse the unit and request replacement or go to a different location.

richard B.
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The best part of this trip

Theresa G.
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NO AFTER HOURS SERVICE FEE!!

OSCAR G.
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great Service

sam W.
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El cliente no dejó un comentario.

DONNA B.
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El cliente no dejó un comentario.

Luke C.
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El cliente no dejó un comentario.

Daniel D.
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El cliente no dejó un comentario.

john W.
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El cliente no dejó un comentario.

Roger B.
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El cliente no dejó un comentario.

Marvin N.
Clasificación:

Picked up trailer it had a bent rim and damaged fenders. we were told to take it to house and call roadside assistance to fix. Did that and roadside assistance couldn't get there for 4 hrs. Could not wait that long so was told to take to second location and trade it out they would call ahead... then showed up there and no one knew anything about me coming. So ended up waiting an additional 2 hrs at that location for replacement of tire and rim... then when we dropped off 2 hrs late was charged for being late. Very disappointed in service and conditions of trailer. The trailer should have never been rented in that condition not to mention the wait and aggravation of still loading and traveling. I would like a refund!!!!

Steve M.
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El cliente no dejó un comentario.

Manuel J.
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Nothing, in fact it was a very pleasant experience.

Greg S.
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El cliente no dejó un comentario.

Brad K.
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this office was close to my place of employment and was a great experience, she was very nice

Jerry N.
Clasificación:

I actually went to the wrong location in Victoria to turn in. The lady at the desk told me I was at the wrong place, but did not bother to tell me where the other location on the same street was. Told me to check my contract. At the right location, the rep could not have been nicer. Did not understand why the other location did not accept truck.

Steven B.
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Keep it real!

Waltraud B.
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El cliente no dejó un comentario.

Terry W.
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El cliente no dejó un comentario.

Jeremy R.
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Laura is a great employee. She is always smiling when I go in. Ways to improve...the auto transport needed grease on the winch system/straps in the front.

token T.
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El cliente no dejó un comentario.

Frank Z.
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El cliente no dejó un comentario.

Lindsey B.
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El cliente no dejó un comentario.

Frank Z.
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El cliente no dejó un comentario.

Jeremy R.
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El cliente no dejó un comentario.

Annette G.
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Was not informed ahead of time about having difficulty on the trailer. Wanted to pick up the trailer early but it was late by the time trailer was available.

Janine S.
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Office was very helpful through the whole process of renting storage unit to returning truck. They are great to work with!

ann A.
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El cliente no dejó un comentario.

hayden D.
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El cliente no dejó un comentario.

Leann S.
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El cliente no dejó un comentario.

Carolyn L.
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Laura, was really helpful. She is a people person, which made me feel comfortable.

Francisco V.
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El cliente no dejó un comentario.

ROX ANN S.
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El cliente no dejó un comentario.

Randall W.
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Had to go to 3 locations to get blankets

seyed R.
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El cliente no dejó un comentario.

Anthony H.
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El cliente no dejó un comentario.

SILVESTRE O.
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The people at this site are the very best ambassadors you could hope for. Everything went perfectly well and the trailer was perfect for the job. Thank you so much for the service.

Bruce K.
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El cliente no dejó un comentario.

nadine P.
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Requested a 6x12 and blankets and a dolly Was confirmed. Upon arrival all they had was 5x8. This made us have to take additional trips. No blankets were available. No dolly was on order and Laura provided one. Very disorganized. Laura did not keep standard business hours - however, she was amenable and helpful.

Paul J.
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they went out of their way to make everything right!!!

Jose S.
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El cliente no dejó un comentario.

Kerri M.
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Super nice and quick to take care of my drop off!

Dennis Y.
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El cliente no dejó un comentario.

Vivian G.
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Awesome customer care by this location. This will definitely be our go to UHaul, location in the future. Congrats for taking such good care of us and keeping us informed on all details. Thank you!!!

Hector M.
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Get a better location.

Richard M.
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El cliente no dejó un comentario.

James H.
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Laura was such a pleasure to deal with. Fast, friendly, and very accommodating. A+

Brandie J.
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There wasn't a person to help connect the trailer to our truck for the entirety of the day. My husband had to do the work. They didn't have any type of supplies (ball mounts or adapters). The trailer was parked in the mud.

ALLISON M.
Clasificación:

Laura Mercado (our contact) was very courteous and helpful, both before the pickup (to confirm the time) and during the pickup and contract signing. We would definitely work with her again if we needed to secure a UHaul in the Victoria area. She made the process easy and provided good contact info if we needed any help.

Thomas O.
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El cliente no dejó un comentario.

Sharon B.
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The young lady that helps me at this location is always WONDERFUL!! I will continue to do business with uhaul because of her kind service!

Oliver P.
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El cliente no dejó un comentario.

lois E.
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Very nice

pat B.
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El cliente no dejó un comentario.

TRACI R.
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Dropped off equipment Saturday afternoon. Equipment was not checked in until late Monday afternoon after I called twice to make certain everything on my part was complete.

FELICIA T.
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Rented dollies from the location and was sent to another location to get them. There were booking issues with the rental and the headquarters in corpus didn't I form us at the time. However the location of pickup was helpful in finding them for us though

MARVIN C.
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El cliente no dejó un comentario.

LENA M.
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El cliente no dejó un comentario.

KAY L.
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El cliente no dejó un comentario.

Michelle Rene H.
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Nice lady and intrested in my travel and how trailer worked out.Only thing she was by herself and her and I had to lift 12 ft trailer off my van. Not good for my very bad back.

STANLEY H.
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El cliente no dejó un comentario.

JAMES H.
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El cliente no dejó un comentario.

Patricia C.
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El cliente no dejó un comentario.

ROBERT G.
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Agent not aware of transload documentation. But she was a sweetheart.

cathy S.
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I was in a bit of a rush as I had just found out one day prior that my job was being transferred the next day. I reserved a van. I arrived early to pick up but took a little longer to get paperwork done then I had hoped, I a hurry I got in the van ad drove to loading location, while in route had to endure an aweful urine smell coming from some where. installed a vent clip so I as to deal with the situation while getting my things moved. asked others what they thought and they said it smelled like an animal urine smell to them. when returning the van the next day.. Early, I notified the same lady who rented it to me, and she apoloigized and added that she had not noticed it when she checked it to make sure it was in ready condition to be rented... But also admitted it was possible that a homeless person may have used it for a place to stay. I was not even offered any kind of understanding other then a half hearted apology. I will NOT recommend this rental place to anyone I speak to as they do not care as much about those rentals being in RUE ready condition after a possible homeless person has made a temporary home in side.

TOMMY T.
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El cliente no dejó un comentario.

KYLE H.
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El cliente no dejó un comentario.

BELINDA G.
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El cliente no dejó un comentario.

Morgan L.
Clasificación:

Make sure the gas tanks are at a full level. It is a pain to have to try and fill the tank back up to the level it was at and then get it back to the drop off. I should'nt have to give your company gas to make sure I'm not overcharged.

RICHARD V.
Clasificación:

Could not get the size truck I needed which was a 26. I had to rent a 20 ft and then a 10 which cost me twice as much. And I still did not get all my furniture. I have to make another trip tomorrow. I will not use U haul. The lady at advantage tried to get me what I needed but could not find it. Then I return the rentals in San Antonio and they have trucks parked every where. It not only cost me twice as much but I have to make another trip more gas, another rental loose another day and more money I for one will not use u haul again and I have used u haul every time I have moved. I will spread the word go some where else. I do not expect to here from you all but if I just keep one person from being another victim maybe they stop one and it continue it will be big.

KOURTNEY F.
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El cliente no dejó un comentario.

SEAN D.
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Really easy drop off. No complaints.

kendra D.
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This location was a secondary location original Location. On Sam Houston has very short staffed and I waited a long time and then was told I had to go to another location (Navarro). They are not prepared and poor service. Nice to talk to though.

cheryl B.
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El cliente no dejó un comentario.

Wendy M.
Clasificación:

Prices are high seams silly to be $39 a day in town & $300 for 3 days oneway I think it could be closer in price also side mirror need to be able to be adjusted by driver it's a safety issue thank you

JOE B.
Clasificación:

Uhaul advertises one month storage unit rental for one way Truck Rental. "Not at this location...only Uhaul stores." Take more boxes than you may need. Uhaul will buy back unused supplies. "Not at this location...only Uhaul stores."

ERIKA A.
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El cliente no dejó un comentario.

MANUEL G.
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El cliente no dejó un comentario.

EUGENE B.
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El cliente no dejó un comentario.

ROBERTA F.
Clasificación:

U HAUL WILL LET YOU RETURN TRUCK TO ANY LOCATION! I WAS CLOSE ON THE MILES, SO THIS WORKED GREAT!!

SALVADOR L.
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I have no words to describe how well they treated me, after my BIG surprise about not having a place to unload all my stuff (wich I find very rude to be blamed for it) this lady that works for this independent storage unit made my day by first being able to meet with me on her day off and to let me have a storage unit for me to unload. Thanks to her I'm a happy customer now but believe me, I had a really bad experience at the end of my trip !!

TRUMAN T.
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El cliente no dejó un comentario.

Victoria M.
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The lady who helped us out was very very nice and well knowledgeable of the equipment. Better than the Uhaul place on Sam Houston st.

everitt S.
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El cliente no dejó un comentario.

MARK M.
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The young lady was very helpful and informative. Unlike some of the U-Haul rental places that I have rented from.

Bo H.
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El cliente no dejó un comentario.

OSCAR D.
Clasificación:

El cliente no dejó un comentario.

James T.
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El cliente no dejó un comentario.

MICHAEL K.
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El cliente no dejó un comentario.

MICHAEL H.
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El cliente no dejó un comentario.

LARSTIN H.
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El cliente no dejó un comentario.

CASANDRA L.
Clasificación:

improve computer system

ELIZABETH H.
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El cliente no dejó un comentario.

ALYSSA G.
Clasificación:

Don't hold out money

JEFFREY D.
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She was professional and took care of our needs. Everything went smooth.

JASON C.
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El cliente no dejó un comentario.

DAVID W.
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El cliente no dejó un comentario.

VICTOR M.
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El cliente no dejó un comentario.

DONALD L.
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El cliente no dejó un comentario.

MANDY S.
Clasificación:

The lady at this location did not go over the contract with us and what we thought we were paying for was the complete opposite of what we got as far as mileage goes. when we tried to talk to the lady about the situation she was no help. She referred us to the corprate line which was a very rude and disrespectful person as well. I have worked in retail and in other public service companies and never in my life have I had such bad service.

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