Customer Reviews for Advantage Automobile Investments Inc
(U-Haul Neighborhood Dealer)

1,942 reviews

677 Great Rd   Littleton, MA 01460

(978) 800-0440

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 8:30 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–4 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(978) 800-0440

677 Great Rd
Littleton, MA 01460

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 8:30 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–4 pm
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Evan was outstanding. Thanks for great service

Bernard Peloquin 
Rating:
5.0

Very professional experience

Richard Dionne 
Rating:
5.0

Prompt response and easy to work with - call - don’t use U-Haul site bc that can be restrictive. The store is really easy and flexible.

ELISABETH CAIL 
Rating:
5.0

Excellent service, above and beyond my expectations!

James Casiello 
Rating:
5.0

Customer did not leave a comment.

Warren Huber 
Rating:
5.0

This is a top notch Uhaul location. Great staff. Great selection of rentals. Gas nearby

Jason Gladstone 
Rating:
5.0

Very clean, professional location and office. Friendly staff, very responsive. Much better overall than my prior experiences.

Martin Van Walsum 
Rating:
5.0

Good equipment, fast service for pickup and return

Klemen Strle 
Rating:
5.0

Tremendous overall experience from reservation to check-in to clean, comfortable and easy to manage vehicle. Pleasant staff and surprisingly affordable.

Lisa Saraceno 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Banister 
Rating:
5.0

Quick, polite, efficient. The van was good too.

Robert Burch 
Rating:
5.0

Customer did not leave a comment.

Monica Zilinskas 
Rating:
5.0

Customer did not leave a comment.

Matt Dee 
Rating:
5.0

Customer did not leave a comment.

Charles Faraci 
Rating:
2.0

When I arrived to pick up the matress I was picking up I opened the back doors to find there was a filled urinal bottle in the back. I have a picture to prove the object was in there. I returned the van and notified the staff of the item. They were sorry.

Irene Taylor 
Rating:
5.0

Customer did not leave a comment.

Maria Lockheardt 
Rating:
5.0

Customer did not leave a comment.

John Johannesen 
Rating:
5.0

Holly is a rock star! Efficient, polite & makes rental process a pleasure.

Hope Beckman 
Rating:
5.0

This is a top tier Uhaul experience. Fast and reliable and even help you position the mirrors. Thank you Uhaul

Jason Gladstone 
Rating:
4.0

Customer did not leave a comment.

Rodney Greene 
Rating:
5.0

Nothing to do- Great customer service and safety orientation to make sure the vehicle was appropriate for the trailer.

Macdara Nash 
Rating:
5.0

All the staff are awesome!

Thomas Bingham 
Rating:
5.0

Customer did not leave a comment.

Hope Beckman 
Rating:
5.0

Always a great experience renting UHaul trucks from Advantage Auto Investments!! From start to finish the process is simple and professional.

Doug McKenzie 
Rating:
4.0

longer hours

BARRY SMIRAGLIA 
Rating:
5.0

Vertical professional and clear for rental terms and recommendations for what's need

Richard Dionne 
Rating:
5.0

I’ve lived in town for about 15 years and driven by Advantage many times without going in. I was VERY impressed by how conscientious the team was. I also appreciated that the equipment (dodge cargo van) was much nicer than I expected. I was really impressed all around and I will be back. Nothing to improve. Keep doing what you’re doing.

James M McCabe 
Rating:
5.0

Customer did not leave a comment.

JOHN OUDEKERK 
Rating:
5.0

No issues, friendly service.

Michael Broderick 
Rating:
5.0

Customer did not leave a comment.

Helena Svobodova 
Rating:
5.0

The women who helped me was AMAZING, so nice and helpful. Just a wonderful human. I will encourage anyone in the area to support her business!!

Sarah Bobiak 
Rating:
5.0

Customer did not leave a comment.

Roger Murray 
Rating:
5.0

Customer did not leave a comment.

Ramiro Salazar 
Rating:
5.0

Everything was easy and no issue I would(will) highly recommend this U-Haul location thank you Dave

david mashall 
Rating:
4.0

The truck was old and drove poorly. The suspension was poor, making for a very poor ride. Also, the windshield wipers were in bad shape, which made it very difficult to see when it rained and made it feel unsafe. Service was very nice and helpful when picking up the equipment

Andrew Thorpe 
Rating:
5.0

Customer did not leave a comment.

Arno Mueller 
Rating:
5.0

Customer did not leave a comment.

scott garvey 
Rating:
5.0

Holly is friendly, efficient, thoughtful ( warmed up the truck for me on a cold morning.) I will continue to choose her location over others.

Kymberlee Albertelli 
Rating:
1.0

Our truck was not ready on time and we were not given any compensation for this or given extra time with it. Worker was very rude as well.

Allyson Hefler 
Rating:
5.0

Customer did not leave a comment.

Kristen Daher-Ewing 
Rating:
3.0

Even though I filled gas when I returned, extra fuel gas was charged. It’s unreasonable and unfair.

JEONGHO CHO 
Rating:
5.0

Very helpful staff

Tracy Schauer 
Rating:
5.0

Customer did not leave a comment.

Rick Potter 
Rating:
5.0

Customer did not leave a comment.

JOSEPH PREISS 
Rating:
5.0

The guy helped us is very friendly. The first trailer didn’t workout, he helped to switch to another one. Thanks!

Haitao Wei 
Rating:
5.0

Customer did not leave a comment.

Mark Garvey 
Rating:
5.0

Customer did not leave a comment.

Meaghon Ryan 
Rating:
1.0

Customer did not leave a comment.

Stephen Mubarek 
Rating:
5.0

Customer did not leave a comment.

Jill Laighton 
Rating:
5.0

Excellent location, helpful staff.

Eugene Brennan 
Rating:
4.0

N/a

Mark Dupell 
Rating:
5.0

Location was very friendly and explained how everything worked and made sure my mirrors were adjusted properly before I left.

Jill Laighton 
Rating:
5.0

Customer did not leave a comment.

Stephen Bolio 
Rating:
5.0

Nothing to improve, this location has always been my go to. Amazing service always

John Fondots 
Rating:
5.0

Customer did not leave a comment.

Rachel Roy 
Rating:
5.0

Customer did not leave a comment.

michael pitsios 
Rating:
5.0

It was hard to see through the windshield at time . It was raining and the wipers just blurred my vision. Customer Service was great!

WENDIE Frances 
Rating:
5.0

Good people and with a sense of humor

Henry Nkeera 
Rating:
4.0

Customer did not leave a comment.

Billy Pekarski 
Rating:
5.0

AAI is fantastic, always friendly and super helpful. UHaul trailers are the best - super stable and super heavy duty. 5 stars.

David Mitchell 
Rating:
1.0

Very busy location and we dropped off after hours. We didn't get a number to park in so it was really unnerving leaving the truck. I'm sure it's a lovely location, otherwise! Looked really busy & I'm sure I'll be back.

Katrina Capizzi 
Rating:
5.0

Customer did not leave a comment.

ED SINGLE 
Rating:
5.0

I have used this location many times and they are always super friendly, helpful & easy to deal with.

Steven Macdonald 
Rating:
5.0

Customer did not leave a comment.

Mike Veseskis 
Rating:
5.0

The team leader Evan, at this U-Haul location, treated me with respect, kindness and professionalism. A calmness, rarely seen in today’s business world.

stephen villandry 
Rating:
4.0

Customer did not leave a comment.

Andrew Morgan 
Rating:
5.0

I had a great experience. I’d definitely recommend Advantage Automobiles for your uhaul rental needs!

Matthew Isgro 
Rating:
5.0

Customer did not leave a comment.

Gang Lu 
Rating:
5.0

Customer did not leave a comment.

Zhonghui Lv 
Rating:
5.0

Evan, Holly and Paul are excellent and make the whole renting process amazing!!!!!!

RICHARD DINAPOLI 
Rating:
5.0

Customer did not leave a comment.

Corydon Chapman 
Rating:
5.0

Customer did not leave a comment.

Linda Tullmann 
Rating:
5.0

Customer did not leave a comment.

Daniel Mclaughlin 
Rating:
5.0

Customer did not leave a comment.

Tracey Gonynor 
Rating:
5.0

Reduce the price? Otherwise everything was fine. The Agent in Littleton was great.

robert bond 
Rating:
5.0

Outstanding customer service at this location. Very clear on all instructions and friendly. Highly recommend this location to all others.

Andrew Wright 
Rating:
5.0

Excellent service and extremely accomodating

Charles DeLong 
Rating:
2.0

Be more accomodating with pick-up times, without charging extra, when changing the pick-up locations. Improve the app. Added 30 min to the pickup because it wasn't working properly.

Christopher Rega 
Rating:
5.0

Staff was efficient and friendly. Everything went well.

Ron Torreti 
Rating:
5.0

Rich, the owner personally booked my rental. He was professional and very helpful. I will highly recommend them and Uhaul.

DAVID LEBLEU 
Rating:
5.0

Customer did not leave a comment.

Theodore Newman 
Rating:
4.0

Great customer service. Very welcoming and helpful. The Littleton location is my first choice

MAUREEN KENYON 
Rating:
5.0

staff was helpful and friendly at Advantage Automobile Investments Inc! great experience!

Dave Harwood 
Rating:
5.0

The process was easy, and I especially appreciated the texted link to the license upload function. The folks at this location were super kind and helpful.

Robert Livingston 
Rating:
5.0

Customer did not leave a comment.

J Brooke Nichols 
Rating:
5.0

The owner was incredibly helpful and they could not have made the whole process easier

Maurya Overall 
Rating:
5.0

Customer did not leave a comment.

Matt Wilson 
Rating:
5.0

Customer did not leave a comment.

Jeff Larsen 
Rating:
5.0

Everything was great!

Barbara Hamill 
Rating:
3.0

I was charged 8 bucks for 2 gallons of gas a bit much but I don't care the company picked up the tab. Otherwise things were fine. Used this location because the Acton MA one did not have a 15 footer or a 10 footer available.

Michael Rieth 
Rating:
5.0

Friendly staff. Great service. Would def use again & recommend to others!

Deborah Armstrong 
Rating:
1.0

The trucked sounds terrible the lock was rusty. There is a bunch of extra fees at the end which nobody tells you about before u rent the vehicle. I rather rent from regular uhaul then this location

Denzel Jackson 
Rating:
5.0

Customer did not leave a comment.

Robert Barton 
Rating:
5.0

Customer did not leave a comment.

Steven Silva 
Rating:
5.0

Very friendly and courteous service, truck was excellent. Always a pleasure to do business with Advantage Auto Investments!

Douglas McKenzie 
Rating:
4.0

Receipt does not reflect actual mileage.

Maria Lockheardt 
Rating:
5.0

Customer did not leave a comment.

TINA STEVENS 
Rating:
5.0

Customer did not leave a comment.

Pasha Pourghasemi 
Rating:
5.0

N/A

Cecil Roberts 
Rating:
5.0

For truck customers, please mention that the truck's tow/haul mode is set by the button on the end of the shifter. Thanks

Brian McClain 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top