Customer did not leave a comment.Stephen M.
Customer Reviews for Advantage Automobile Investments Inc
(U-Haul Neighborhood Dealer)
Littleton, MA 01460
Services at this Location:
- Mon–Thur9 am–6 pm
- Friday8:30 am–5:30 pm
- Saturday9 am–5 pm
- Sunday11 am–4 pm
Special Operating Hours
- 12/3/2023: 11:00 am - 2:00 pm
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/31/2023: Closed
- 1/1/2024: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jill L.
Excellent location, helpful staff.Eugene B.
Location was very friendly and explained how everything worked and made sure my mirrors were adjusted properly before I left.Jill L.
Customer did not leave a comment.Stephen B.
Nothing to improve, this location has always been my go to. Amazing service alwaysJohn F.
Customer did not leave a comment.Rachel R.
Customer did not leave a comment.michael P.
It was hard to see through the windshield at time . It was raining and the wipers just blurred my vision. Customer Service was great!WENDIE F.
Good people and with a sense of humorHenry N.
Customer did not leave a comment.Billy P.
AAI is fantastic, always friendly and super helpful. UHaul trailers are the best - super stable and super heavy duty. 5 stars.David M.
Very busy location and we dropped off after hours. We didn't get a number to park in so it was really unnerving leaving the truck. I'm sure it's a lovely location, otherwise! Looked really busy & I'm sure I'll be back.Katrina C.
Customer did not leave a comment.ED S.
I have used this location many times and they are always super friendly, helpful & easy to deal with.Steven M.
Customer did not leave a comment.Mike V.
The team leader Evan, at this U-Haul location, treated me with respect, kindness and professionalism. A calmness, rarely seen in today's business world.stephen V.
Customer did not leave a comment.Andrew M.
I had a great experience. I'd definitely recommend Advantage Automobiles for your uhaul rental needs!Matthew I.
Customer did not leave a comment.Gang L.
Customer did not leave a comment.Zhonghui L.
Evan, Holly and Paul are excellent and make the whole renting process amazing!!!!!!RICHARD D.
Customer did not leave a comment.Corydon C.
Customer did not leave a comment.Linda T.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Tracey G.
Reduce the price? Otherwise everything was fine. The Agent in Littleton was great.robert B.
Outstanding customer service at this location. Very clear on all instructions and friendly. Highly recommend this location to all others.Andrew W.
Excellent service and extremely accomodatingCharles D.
Be more accomodating with pick-up times, without charging extra, when changing the pick-up locations. Improve the app. Added 30 min to the pickup because it wasn't working properly.Christopher R.
Staff was efficient and friendly. Everything went well.Ron T.
Rich, the owner personally booked my rental. He was professional and very helpful. I will highly recommend them and Uhaul.DAVID L.
Customer did not leave a comment.Theodore N.
Great customer service. Very welcoming and helpful. The Littleton location is my first choiceMAUREEN K.
staff was helpful and friendly at Advantage Automobile Investments Inc! great experience!Dave H.
The process was easy, and I especially appreciated the texted link to the license upload function. The folks at this location were super kind and helpful.Robert L.
Customer did not leave a comment.J Brooke N.
The owner was incredibly helpful and they could not have made the whole process easierMaurya O.
Customer did not leave a comment.Matt W.
Customer did not leave a comment.Jeff L.
Everything was great!Barbara H.
I was charged 8 bucks for 2 gallons of gas a bit much but I don't care the company picked up the tab. Otherwise things were fine. Used this location because the Acton MA one did not have a 15 footer or a 10 footer available.Michael R.
Friendly staff. Great service. Would def use again & recommend to others!Deborah A.
The trucked sounds terrible the lock was rusty. There is a bunch of extra fees at the end which nobody tells you about before u rent the vehicle. I rather rent from regular uhaul then this locationDenzel J.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Steven S.
Very friendly and courteous service, truck was excellent. Always a pleasure to do business with Advantage Auto Investments!Douglas M.
Receipt does not reflect actual mileage.Maria L.
Customer did not leave a comment.TINA S.
Customer did not leave a comment.Pasha P.
For truck customers, please mention that the truck's tow/haul mode is set by the button on the end of the shifter. ThanksBrian M.
Customer did not leave a comment.Michaela K.
Customer did not leave a comment.Hemant K.
Customer did not leave a comment.David R.
Customer did not leave a comment.Pamela G.
Customer did not leave a comment.Nicolas R.
Customer did not leave a comment.Ashley C.
Customer did not leave a comment.Joseph N.
Customer service was excellent. So happy to have this location so close with good people operating the facility.Russell A.
UHaul provide me with a trailer that caught on fire and ruined my whole trip and caused loss time and damages.John H.
This location is the best. The people who operate it are just fantastic. I've been coming here for years and it will continue to be the only U-Haul location I visit.Kyle D.
The management at this location went above and beyond. Our original reservation was in Acton which went horribly wrong: - self checkout took 30 minutes before system accepted our submission - the pin given by checkout process did NOT WORK - luckily there was a truck available within 30 minutes but we wasted > hr on a day when we need to be ON TIME The person working in Littleton happened to arrive early so we did not have to waste time going through self checkout. Highly recommend UHaul conduct system performance test on their self checkout process - make sure it responds in a timely manner (few minutes vs half hour) and offer a way to submit ahead of time so once you arrive, final step is the location verification. I have zero confidence to use self checkout in the future.tak T.
Customer did not leave a comment.Anthony G.
Very Nice staff and great selection. I will rent from them again anytime I need a uhaul for sure! The only thing that I didn't like is that the rentals only go 24hrs via pickup time so I had to pay for 2 days. I could only pickup before 2pm due to closure of location. I brought it back 2 hours over the 24hrs it was out. The charge was not the fault of uhaul location, just uhaul policy. I feel like uhaul policy should run actual days and not 24hr time frame. The rental pickup and drop off was easy and the auto trailer I rented worked great. I was worried not having electric brakes on the trailer but the hydraulic brakes worked great.Chris C.
Customer did not leave a comment.Steven S.
Excellent location, great people to work with ! Thank you.Eugene B.
Customer did not leave a comment.Pamela G.
Customer did not leave a comment.Braden F.
The hours on Uhauls site stays it opens at 9 when really the location is open at 830.Steven E.
Very satisfied repeat customer. Reserved the vehicle on-line. They had the vehicle I wanted, when I wanted it. The pick up process was very quick & easy. Friendly staff. The return/drop-off was fast and easy. All documents were emailed to me. Good experience with this location.Joseph R.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.Daniel G.
Everything was excellent. The women at the front desk explained everything and was wonderful to work with.Lisa B.
No improvement needed. The two crew members I dealt with were friendly and professional. I returned my rental one day early and they refunded me for that day. Thank you so much!John M.
Customer did not leave a comment.thomas F.
The associate who helped us was amazing - super nice, patient, and helpful. Unfortunately I didn't get her name, but she was the only associate we saw there on Saturday August 12 at 2:30 pm.Dmitriy T.
Excellent service and friendly personnel.Charles D.
Very friendly and prompt service. Highly recommend!kelly R.
First trailer had a flat tire which was not noticed by agent until being told I could head out (I checked tires before moving and saw flat). Was told tire could be filled with air but not replaced so I asked for another trailer for fear tire would continue to deflate on journey. Was promptly swapped for another older trailer with missing/broken tie down points inside but rest was functional and clean. This trailer license tag did not match check out form texted to me from UHaul requiring more time waiting until this was resolved. Service team was very responsive and helpful but I feel these items could have been noticed and addressed ahead of time saving me an hour of time at pickup. Would use this location again.Kevin B.
So courtesy made drop off easy and when explained blanket count wrong she followed up with phone call after to let me know gave credit. Great customer service so appreciated these daysBarbara S.
Nothing!! Easiest rentals around, always pleasant.Stephanie O.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Abigail V.
Holly was very nice and extremely helpful, If I need a truck again I would definitely go back and see her Craig LifnerCraig L.
Customer did not leave a comment.Rob F.
I've rented from UHaul many times over the years in many parts of the country, and this location does as good a job as anyone. Everything went flawlessly.Michael D.
Customer did not leave a comment.Lynn M.
I look forward to my next rental!garth R.
Customer did not leave a comment.Benjamin S.
Great bunch of guys at this location.jeff L.
Customer did not leave a comment.Irene T.
Customer did not leave a comment.MARIANNE S.
Great location! Staff there is friendly, helpful and couldn't have been nicer. Fast pick-up, easy check back in. Would definitely recommend this location and will gladly work with them again in the future!mike R.
Attendant was on lunch so I didnt speak to them or go insideGlenn G.
Customer did not leave a comment.Chuck M.
Customer did not leave a comment.Neil D.
Customer did not leave a comment.Donna D.
Customer Service is exceptionalMARILYN E.