Comentarios de los clientes para Advantage Automobile Investments Inc

Very pleasant and helpful staff. I like the folks.

Great service very nice lady

Make sure that the lights work. It was brand new van with 7500 miles on it. The left rear lights were out. I replaced the bulbs and checked the fuses. All good but still nothing. I called road service and it took 6 hours. The guy who came was very inexperienced. I was stuck with a replacement van order. Luckily the Uhaul service center was a school classmate and he fixed it in 10 minutes. What a waste of time.

Cost way to much money!!! Not to mention the truck was beat.... ill rent elsewhere next time

They were awesome. Set everything up for me. The trailer was really nice and every thing worked great. The people there were simply awesome!!!!

An easy process that helped me complete my job.

Everything went very smoothly.

I rented a 4x7 utility trailer and while it was clean and a nice trailer I wasn't able to use it. It wasn't clear to me that the 4' wide trailer was only 39 to 40 inches wide and not 4ft (48") a waste of my money :(

Gentleman met me as I pulled in and directed me what to do. Out of there in minutes

Amazing services.very helpful..

Polite and professional staff. I rented a trailer from this place. They hooked up the trailer to my truck and let me know how to operate it since it was my first tile towing a trailer. I returned the trailer after hours to the parking lot. Will come back again for sure. :)

This is a very convenient location. The staff are professional, efficient, friendly, and clearly they care about their customers.

Gentleman that helped us was extremely helpful and very nice! You don't see that kind of customer service too often! Such a pleasant experience, we love this location and we have rented from Littleton 3 times now.

The driver's side sun visor was broken, which was a bit annoying. Also I think the per mile fee is expensive

Great service.

Excellent customer service. Quick transaction. Highly recommended

Just was a bit far from our destination and in the opposite direction, so more driving for us. Everything else was great!

Holly is the best customer manager my mother and I have ever interacted with. We felt so cared for by her. Easy drop off after hours too

Put a tongue jack on small trailers.

Friendly reception upon waiting outside before going in the building. The young gentleman was courteous while checking in and returning the van was a breeze too!

A small thing - the inside of the windshield was dirty and the morning sun glare was hard to see through.

Excellent and prompt service.

Rich was super helpful in the morning when the phone app didn't work for me. He checked me out and got me quickly on my way. Drop off was equally easy, and the woman at the desk was very personable and helpful. I will definitely be back.

Staff was great. Made it a perfect rental experience

This location provides excellent service.

Van was in excellent condition

Very pleased with the service and location.

Great service, very thorough!

no comment

Make the necessary repairs to keeps trucks running well. Also, please notify customers if equipment requested will not be available.

The phone app didn't work. I was on hold for the U-Haul 1-800 number for 25 minutes and still no answer. Can you spell Penske? That's who is starting to take over your business. Getting The UHaul was great, trying to return it was a nightmare. Lost 1/2 day going to places that don't take trailers and waiting for someone to answer the phone.

Friendly! Took the time to walk around the truck, explain the equipment, check the things I'd requested were actually there. Suggested adding a roll of mover plastic wrap which proved to be super useful.

VERY RUDE AND UNPROFESSIONAL WHEN I ASKED FOR A CHAIR TO SIT IN. I HAVE THREE AREAS OF MY SPINE THAT HAVE BEEN FRACTURED AS WELL AS AREAS OF MY LOWER BODY. I WAS TOLD THAT I NEEDED TO BRING ONE MYSELF.

Staff was extremely helpful during both pickup and drop off

It was a perfect service. Staff was courteous and efficient.

The lady at the counter was great and she took time to follow all the steps. She must be the owner of this operation since we don't see these days employees care.

The moving blankets that were reserved were missing. Overall the people were very helpful though

Good customers service

Increase. Customer service and promises I could not get online order exactly I should return the truck later

Everything was great. Friendly and very helpful staff!! Thanks

Littleton MA, UHAUL did a great job

Drop off location; handed over keys and left. Very fast and efficient.

the staff at this location were super friendly and helpful

The actual UHaul site was well maintained, but I had several issues and frustrations with the Truck Share Mobile pick up. It was never mentioned what would be required for mobile verification once at the site, which was very stressful and time consuming. I had even called the day before to check on my reservation, and was told I was all set and checked in, not given any tips on what to bring with me. Had I known about the options for the verification step, I would have brought my passport with me. It should also be made very clear that if you choose to list an alternate contact as verification, they will be called on the spot. That was not clear at all and led to a 25 minute wait period. Additionally, it was very difficult to upload a "dispute" photo as I needed to do this since there was a large paint chip on the front of the vehicle I was assigned. Overall, I think there needs to be more communication in regards to mobile pick up instructions as well as more representatives handling the verification of them so the wait time isn't so significant. It took an hour just to pick up my vehicle when I was in a time crunch for a move.

People were great - availability was a seasonal problem - otherwise a higher rating is warranted

The entire process was done professionally, efficiently, and expeditiously due to the diligent work of Holly, the desk manager. She knows exactly which vehicle that each customer is assigned and is kind and thorough in the process. She follows Covid guidelines as well, assuring a safe and healthy environment for all.

Great service and friendly staff. I always rent from this location.

The woman who prepared my van was very thorough and awesome!!

Trailer was perfect - Service in Littleton MA was excellent. Best experience I've had renting any car/truck

Heavy trailers need hitch jacks

The woman who helped me at the Littleton location was FANTASTIC! She was professional but fun, and very helpful with the trailer hook up. We had a bit of a stuggle with the closing of the trailer door (you had to use your foot to lift the bottom part of the locking mechanism) so she got someone else on site to help me do this. Easy enough!

Relaxing enjoyable experience.

Exceeded all expectations. Excellent experience.

I've used uhaul many times over the years. Some of those experiences have been a nightmare. This time was probably the most pleasant, efficient experience I've ever had. The young guy that helped me was quick, thorough, knowledgeable and polite and I was in and out in about 5 minutes. Which is a rarity with uhaul. I did pre check in online so that helped I'm sure. But a location I would certainly recommend to anyone.