Comentarios del cliente para Advantage Automobile Investments Inc

Richard was friendly, professional and very helpful. Good inventory as well.

Littleton, MA location was very friendly and helpful.

excellent service

Probably better computer software, because it system was down and it took longer than usual to get rental contract. The person there has to use his cell phone to finish contract.

Very friendly and helpful!

I rented the van recently on 2 separate weekends to help move a family member to a small apartment and it worked well and the van was clean when I picked it up. The U-Haul agent made sure some crusty snow that was on the van roof from a snowstorm the night before was cleaned off before I left, good to see them thinking about the safety of other drivers on the road. If it is your first time using that type of van, familiarize yourself with where lights and wipers are before driving off so you don't have to figure out how to spray and wipe the windshield while driving on the highway at night.

This is the best U Haul service I've come across. Vehicles were well maintained, service was extremely helpful, and all went very well

I wasn't totally clear on the timing policy. As in, if I return the truck earlier or later what the ramifications were and how the drop off after hours might work. Otherwise, everything was perfect!

The woman helped fill up the tire on my car when I got a flat on the way to drop off the uHaul.

Great place. Great people. Only place I’ll rent from.

There was no windshield wiper fluid in the van when I got it. Other than that, everything was great!

I have rented from this location 3 or 4 times, and from Uhaul 20 plus times in my life, This Uhaul location is by far the best I have ever used. I have never had a bad experience. Trucks are clean, ready when requested, no waits, never an issue. I will use this location even if it means putting a few extra miles on a truck, they are worth it. Thanks.

Best rental experience I’ve ever had. The location didn’t open until 11 am but when we arrived at 10:30 to do the self check in, we were pleasantly surprised to find someone there to help us. He was also able to update my reservation to an in town move (something the website wouldn’t let me do) and saved me a ton of money. HIGHLY recommend renting through this location.

Staff person on duty was EXCELLENT — friendly, great sense of humor, helpful, efficient. She understands superior customer service.

Superior customer care.

Holly provided the best customer service I have ever experienced at a uhaul dealer! Thank you!

The owner was great and answered all my questions, was very easy to work with, much appreciated

Nothing to improve. Excellent service and equipment.

The Representative was excellent and very friendly as well as helpful.

Great customer service.

Great service at Advantage Automobile Investments Inc. Both pickup and drop off. Best experience ever with Uhaul.

Friendly, professional representatives!!

They are very good at customer service

This is my favorite location to rent from. I don't know why, but when I searched on your website to book from them, it didn't give me the option to use this location, I had to call the store to arrange it that way.

The place we picked up at was great. My issue is with U-Haul itself - pricing is deceiving. You advertise on the sides of the vans to rent for $19.99. I understood completely that I was paying for $1 per mile above that. Found that outrageous. Then you add on an environmental fee, rental tax, state/city surcharge. My $20 rental cost me $105. We are a nonprofit that was using the truck for a fundraising event. Very disappointed in this whole transaction and won't be using Uhaul again.

business as usual is acceptable to me. Rich and his team do a great job!

Great service. Clear directions. Fair deal.

Why would you sent me an email telling me that I did not return the equipment !!! from your Equipment Recovery Dpt. !! Very offensive and insulting ,claiming you tried to reach me unsuccessfully . I demand an apology and an explanation . The lady in Littleton was the best in customer service , I don't blame the place , it was great , is your system that is not running right.

Not a thing, great customer service!

Representative was VERY professional, friendly, and helpful. Highly recommend !

Office was closed when arrived for pickup. Called UHaul and they worked to get it right. Office manager Rich kept the shop open beyond his closing time until my return ride arrived as it had turned cold out. Turns out we just missed each other earlier. Overall the team pulled this together and made for a great experience. Will rent from them again and highly recommend Rich and the team working behind the scene to make this right.

Holly provided great customer service on a last minute rental. She processed the reservation right before end of the day and when I left my phone in the van, they promptly got back to me and held it until I came back to grab it.

Good place.

Drop-off in Littleton, MA., went smoothly. Both employees were courteous and helpful, and made the process seem very easy. Would highly recommend using this company.

Friendly and helpful staff. Excellent customer service!

Great customer service

Great people! Helpful & friendly.

This is an excellent facility. Problem was with the reservation not being available in Littleton, and I had to travel to Nashua. I expect a refund for the difference quoted.

Very professional

Customer service was commendable upon pickup and drop off of the trailer .

Truck had check engine light on and a back up light out. We didn’t notice this initially and couldn’t exchange the vehicle as we had a mover appointment imminent twenty miles away. We had picked up the truck near the closing time for the facility and was rushed through the pick up process as there were other customers waiting.

Very pleased with the selection of type of rental plan that allowed me to a round trip of a couple hundred miles.

Dropped off the truck same day and left key in drop box. Sufficient parking and nice location.

This was the best uhaul experience to date. Great service and so easy to rent, pickup and drop off. I don't want to move again anytime soon, but I can't wait to use the services again at this uhaul location!

So friendly and helpful

I have rented several times at this location. They are awesome folks and do a great job! Highly recommended.

Let customers know store hours. I originally was scheduled to pick up trailer in Billerica Ma.& had to run to this location to get a replacement because my appointment was scheduled for 11:45am & Billerica closed at 12pm. I did arrive later than expected.

This is for the Pepperell MA dealer not Littleton MA dealer. The Littleton deal was great with great customer service. As for the Pepperell dealer. Hole him responsible for lying to your customers. He told me my reservation was given to somebody else because I was listed as an alternate. Mind you I went through all the required on line early check in. That same dealer told the Uhaul rep that they had to send the cat transport for repairs. I believe they lied to both of us. This cost me 2 hours of delays causing me to hit heavy traffic time that I was trying to avoid. That delay cost me 5 hours on a rental of equipment I was using the same day and following day. At a rental of $360 a day I am very upset and will have very little of anything good to say. When you cost people money it doesn’t matter if a problem was solved if it cost you time and money. Time and money are two very valuable things you can never get back.

really nice people at this location, convenient, love renting from here.

The staff at this location are extremely friendly, knowledgeable and helpful.