Comentarios del cliente para Advanced Storage Systems

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Advanced Storage Systems

Grado total:

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Bruce M. en

Grado:

El cliente no dejó un comentario.

Sharon C. en

Grado:

What a fucking rip off, I didn't get the truck I wanted and was told I would get it for the price of the smaller unit. What started out to be a $19,95 rental turned into $137.00.

Lowell H. en

Grado:

El cliente no dejó un comentario.

Vicki S. en

Grado:

All was good!

Terry O. en

Grado:

El cliente no dejó un comentario.

Andrea P. en

Grado:

El cliente no dejó un comentario.

richard b. en

Grado:

El cliente no dejó un comentario.

Joshua C. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

El cliente no dejó un comentario.

rebecca s. en

Grado:

Wes made the process of renting a U-haul painless for me. Advanced Storage Systems did an excellent job making sure I had what I needed for my move. I so much appreciate it! I was very impress with my U-haul experience for both picking up and returning the truck, because of this I would highly recommend these two facilities for renting a U-haul.

Jeff S. en

Grado:

El cliente no dejó un comentario.

Tim D. en

Grado:

I was set up for mobile pick up. But, when I got to the location. They did not have me set up for mobile pick up. Wasted about a half hour their

Gary L. en

Grado:

Tell other locations like Perham & The one on 34 in Detroit Lakes to answer their phones.

Rachel B. en

Grado:

El cliente no dejó un comentario.

Jerry T. en

Grado:

Didn't even try to use the check in app. Staff member came out and had me checked-in in 5 minutes.

Mary S. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

El cliente no dejó un comentario.

KELLY L. en

Grado:

El cliente no dejó un comentario.

Melanie D. en

Grado:

I was relocated to a place farther away then my allowed miles, which I was charged for the extra miles. The truck was grossly dirty. I had to put the blankets and 2 dollys in the back. The steering wheel was not liked up correctly with the wheels.

Heidi P. en

Grado:

El cliente no dejó un comentario.

Scott G. en

Grado:

El cliente no dejó un comentario.

Marty W. en

Grado:

I had made a reservation through the uhaul website for a van in the Fergus falls, MN location. When I arrived to pick up the van I found out that the reservation had been routed to Alexandria, MN and I had not received notification of the change. However, the gentleman working at the Fergus location was able to get my reservation cancelled at Alexandria and was able to hook me up with a trailer that met my needs. A huge thank you to him because we needed this rental to help with a graduation setup.. Unfortunately, I didn't get his name, but he definitely stepped up to make sure I had what I needed. I have rented from this location previously and will continue to as well due to the great service I always receive.

Dennis B. en

Grado:

Dropped off when closed with out a problem. I was informed on the procedure by people when I called ahead.

DAN W. en

Grado:

El cliente no dejó un comentario.

alan c. en

Grado:

The first time I've rented from this location in a long time and was thoroughly impressed with the look of the front of the a store it was a lot more organized than prior two thumbs up and the employee was very helpful. keep up the good work

david n. en

Grado:

El cliente no dejó un comentario.

Ross A. en

Grado:

El cliente no dejó un comentario.

Lauren H. en

Grado:

El cliente no dejó un comentario.

Lucas B. en

Grado:

Ron was an all around nice guy. A buddy of mine from the Bismarck U-Haul location actually told me to go through Ron compared to other places. He stated that even from a different state Mr.Wright knew about the excellent customer service Ron provided me!

Richard S. en

Grado:

El cliente no dejó un comentario.

carol t. en

Grado:

would definitely use again! great service..thank you..

david p. en

Grado:

El cliente no dejó un comentario.

Bob J. en

Grado:

? Excellent

Steve H. en

Grado:

El cliente no dejó un comentario.

james r. en

Grado:

Don't charge people for fuel when they return the truck with more fuel in it then they got it with. If a customer calls with a question on a bill, please call them back like you say you are going to. Called 2 times and sent one txt message and still no response 3 days later.

Dominic K. en

Grado:

El cliente no dejó un comentario.

scott w. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

El cliente no dejó un comentario.

Lowell C. en

Grado:

El cliente no dejó un comentario.

Paul F. en

Grado:

El cliente no dejó un comentario.

MISTY C. en

Grado:

Truck was dirty. Steering bad on truck.

Tammy D. en

Grado:

Very friendly and helpful!

James C. en

Grado:

El cliente no dejó un comentario.

Steven R. en

Grado:

Wes is a great employee you should give him a raise

Henry K. en

Grado:

U haul representative was excellent. I got the truck fast, it was clean and well maintained, the representative was really helpful, and drop off of truck went great. Overall very smooth experience, which made moving so much less stressful, and I would definitely recommend this specific uhaul rental location. 10/10

Leo G. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

greg s. en

Grado:

El cliente no dejó un comentario.

Dennis L. en

Grado:

El cliente no dejó un comentario.

Shelley B. en

Grado:

El cliente no dejó un comentario.

June D. en

Grado:

I didn't like the fact the person working there called me up to ask if I could change my renting date due to the weather, I said no I'm needing the Uhaul for that day that's why I rented it for that day. Then was asked if I could come in before 11am to pick up because he wanted to be gone soon to get to the cities. The guy wasn't even there when we came in at 9:30am some kid was working and nearly almost over charged me, instead of $8 like I picked on the site for insurance she was going to charge me $16. I told her no it's $8. She didn't know what she was doing and made us wait till she was done checking in someone else, took about 10 mins before she came out and checked the uhaul and let us go. Very unprofessional.

josette r. en

Grado:

El cliente no dejó un comentario.

Amy N. en

Grado:

Be upfront about hidden rates and provide specific information on why these rates were added.

JOHN B. en

Grado:

El cliente no dejó un comentario.

Glenn H. en

Grado:

This was one of the best pick up experiences I have had with Uhaul and I have used Uhaul at least 25 times in the past 5 years.

Christopher F. en

Grado:

Adding cruise control to the trucks would be a huge plus

John P. en

Grado:

All around, excellent. Thank you.

Thomas J. en

Grado:

The gas tank is on the other side then what the gauge says it is, it would be nice to know which side it's on before leaving. Otherwise a very good experience!

Chelsy M. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

very nice, professional people to work with !

steve h. en

Grado:

nothing, great people to work with

Kathy L. en

Grado:

I was confused or misunderstood the rate charge. I understood I was getting 140 miles for a 120 mile round trip charge of 79.00 But yet when I came back was charged for an additional 40 miles at a charge of 97.00 dollars. As a first time Uhaul renter I would re-think renting Uhaul again.

Nicholas P. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

El cliente no dejó un comentario.

SANDRA F. en

Grado:

Very kind and helpful.

Rick R. en

Grado:

El cliente no dejó un comentario.

Samuel C. en

Grado:

Everything went very smooth. Very professional

daryl h. en

Grado:

El cliente no dejó un comentario.

LORI S. en

Grado:

El cliente no dejó un comentario.

Dana W. en

Grado:

Polite courteous professional

nick r. en

Grado:

Wes, was really nice explained and answered all my questions. Great reasonable price.

Ron G. en

Grado:

El cliente no dejó un comentario.

Troy L. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

GERALD L. en

Grado:

El cliente no dejó un comentario.

TIFFANY R. en

Grado:

El cliente no dejó un comentario.

Wayne S. en

Grado:

El cliente no dejó un comentario.

Wayne S. en

Grado:

El cliente no dejó un comentario.

Larry L. en

Grado:

El cliente no dejó un comentario.

james d. en

Grado:

El cliente no dejó un comentario.

MEGAN J. en

Grado:

El cliente no dejó un comentario.

JoAnn B. en

Grado:

El cliente no dejó un comentario.

Eva L. en

Grado:

service was fast no hassle and convenient.

Casey M. en

Grado:

Not make me drive an hour to pick up my truck when I scheduled the pickup where I live days in advance. Terrible customer service. Still haven't received a call back from Uhaul customer service. Just awful.

Ruth E. en

Grado:

El cliente no dejó un comentario.

Joseph P. en

Grado:

Gas mileage was less than expected... 5.5 miles to the gallon but the pick up and drop off was very convenient so that was really nice. Thanks!

sheila K. en

Grado:

Nothing. Customer service was great!

Jeanne F. en

Grado:

El cliente no dejó un comentario.

Jeanne F. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

My drop off location on my contract was different than the computer listed drop off location. That caused some confusion.

Jason Z. en

Grado:

El cliente no dejó un comentario.

tom L. en

Grado:

El cliente no dejó un comentario.

Craig H. en

Grado:

Great customer service!

james f. en

Grado:

El cliente no dejó un comentario.

Tim E. en

Grado:

Not much

Steve H. en

Grado:

El cliente no dejó un comentario.

Carolyn O. en

Grado:

There was no Sales rep., at the U-Haul site, which in it self was ok at first, due to the fact, I had talked to Ron Heikes by phone, and told him we would not be in Fergus Falls until about 4:30 p.m. After picking up trailer, I received and text that we had to return to the lot right away, due to the "chains not hooked up properly". At that time, I requested a bigger trailer, and it literally took over an hour and half to get everything situated, due to the fact he was not on site, and had very poor phone connection. Very poor customer service!!

Todd B. en

Grado:

El cliente no dejó un comentario.

Dick I. en

Grado:

El cliente no dejó un comentario.

Heather C. en

Grado:

My rate when I made the reservation said $39 & when we picked up the trailer it was $83. I had to pick it up & drop it off 2 hours out of my way, which I thought Uhaul allowed you to drop it off wherever. I spent all day on the phone with Uhaul headquarters & got NOTHING ACCOMPLISHED. I not only will NEVER use Uhaul again but I'll advise everyone I know to avoid Uhaul at all cost. We have rented from you almost every year for the past 8 years & we will NEVER do it again.