Comentarios del cliente para Advanced Storage of Ottertail City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Advanced Storage of Ottertail City

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Lisa L. en

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El cliente no dejó un comentario.

Brad B. en

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El cliente no dejó un comentario.

Ethan M. en

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El cliente no dejó un comentario.

Gary D. en

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El cliente no dejó un comentario.

Robert M. en

Grado:

called in to drop off very helpful person to talk to. she helped with the process. over all a very good experience.

Melissa J. en

Grado:

We were never told this was our pick up location. I had booked a pick up at Stoneman Oil in Wadena, MN. Did not find out until the morning of pick up that the location changed. I drove 45 miles out of our way to pick up our UHaul. Called UHaul 1-800 number to get assistance. Nothing they could do. Running very late and the truck had not been cleaned and did not have a full tank of gas. PLEASE remove Stoneman Oil from you website if this is not a valid pick up location. Sooooo frustrating! I have also sent an email to a UHaul rep. and no response.

Thomas F. en

Grado:

El cliente no dejó un comentario.

jeremy u. en

Grado:

Charged for an extra day and the protection plan when I wasn't supposed to be.

Robert M. en

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friendly staff and helpful with the drop off would recommend

Andrew M. en

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El cliente no dejó un comentario.

Michael P. en

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El cliente no dejó un comentario.

Thomas F. en

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El cliente no dejó un comentario.

Ethan H. en

Grado:

The owner Ron was insanely helpful. No matter my issue he was around to help and seemed to be completely understanding of my inexperience with uhaul. Super helpful and would totally refer to others.

David N. en

Grado:

Self check in

JOAN V. en

Grado:

Nothing. They had plowed out the area for us to return the trailer after hours. Good job.

Cyndi P. en

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El cliente no dejó un comentario.

curtis j. en

Grado:

Very convenient!!

Brad B. en

Grado:

El cliente no dejó un comentario.

Lori B. en

Grado:

The Ottertail drop off location exceeded my expectations. Although they were listed as a seasonal location and self-serve drop off, the site was open and staffed and the drop off was seamless. No additional costs, delays or issues.

Bill L. en

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El cliente no dejó un comentario.

Laura W. en

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El cliente no dejó un comentario.

Derek B. en

Grado:

24/7 service was hard to understand. Called the numbers on the building for help and they were wrong numbers. (Name was Ryan and doesn't work for uhaul so he had no clue what we were talking about.) Called the customer support from the website. They were no help and then on top of it a supervisor was disrespectful towards me and I had to request upper management to speak to. Shaun was a great person to talk to. Walked us through the online stuff, apologized for the trouble and got us on the road 2 hours after we were supposed to be. Having someone working at the building to avoid all of this would have helped. Shaun said someone would contact us about our experience but no one has. We were supposed to also talk about a discount for our trouble.

Barbara F. en

Grado:

Self serves is not a top customer service.

ron r. en

Grado:

El cliente no dejó un comentario.

Joe P. en

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El cliente no dejó un comentario.

Mark B. en

Grado:

There was nobody there To check In. The phone number for the location. Nobody awnsered. Uncomfortable leaving the td there when under my name.

JOSH C. en

Grado:

The otter tail location helped me out a lot thanks Haylie ... I didn’t know my uhaul was in Fargo I rented it for perham than called Ottertail , and haylie hooked me up ... thanks a bunch she deserves dinner

Conrad R. en

Grado:

Self serve; works for me

Thomas S. en

Grado:

Ottertail location should be staffed.

larry w. en

Grado:

Nothing...good service

Brad B. en

Grado:

El cliente no dejó un comentario.

curtis j. en

Grado:

Good service.

Michael P. en

Grado:

Drop off location was self-drop off, which worked great for me.

Lori J. en

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El cliente no dejó un comentario.

Gerald L. en

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El cliente no dejó un comentario.

cynthia B. en

Grado:

No personnel at drop off location.

Jory B. en

Grado:

We received a call 30 minutes prior to our scheduled pickup saying that it was a seasonal business and the wasn't anyone there to rent it to us. We lived a half an hour away and were already to leave and pick it up.

Lee H. en

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El cliente no dejó un comentario.

Bob K. en

Grado:

trailer ride was very rough, hard on the contents

cheryl P. en

Grado:

We never actually met with anyone when dropping off the trailer. It said they were open but nobody was there to receive the trailer. We called and we wer told to just leave it. That was unnerving. We then received an email three days later stating the equipment wasn't returned. Again... unnerving. That doesn't give a consumer a lot of confidence.

Lynae O. en

Grado:

No one at the facility...called # on building and was told to call whoever ..I contacted her to only take a picture of my DL AND C and send this to her..only to find out it was never documented. All in all I was contacted 5 times for my C #. They said gas was at 3/4 ..it was at 1/2. Thevworst experience ever!!!