Comentarios de los clientes para Advanced Goodyear

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Advanced Goodyear

Clasificación general:

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Janet B.
Clasificación:

The van was full of cigarrette ashes on the seats. The back had dirt everywhere and an old dirty sock still in it. It was very evident the truck was not cleaned or prepared for my pick up. The outside was full of dirt, including the windshield. This is very concerning especially during this COVID-19 pandemic.

Tanzil K.
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Thank you for the excellent customer service. The size of the uhaul was perfect for my move. I'm grateful. The people at the goodyear location were prompt and courteous in meeting my needs.

MICHAEL E.
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El cliente no dejó un comentario.

cheryl K.
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El cliente no dejó un comentario.

cheryl K.
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Great location close to home. Everyone very nice and great customer service

Larry H.
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Although the rep who helped me was very nice he informed me that the appliance dolly I ordered wasn't available. U haul needs to support there reps better and insure that the customer has what they need when ordered.

carl W.
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Make sure that each CUSTOMER be held accountable for their trash, that's left in the Vehicle. THANKS IN ADVANCE. SINCERELY, CARL WILLIAMS

PETER P.
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El cliente no dejó un comentario.

paula K.
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El cliente no dejó un comentario.

JONATHAN S.
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El cliente no dejó un comentario.

RICHARD S.
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El cliente no dejó un comentario.

FRANK B.
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1) No one checked lights, then hooked up the trailer and left. I had to wait until I could find someone to check to make sure the lights were working. 2) One of the two right side lights did not work 3) Lug bolts were clearly rusted solid onto the threads. If I had a flat tire on the road, I would have been SOL.

ehab A.
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El cliente no dejó un comentario.

VICKIE A.
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Better equipment

CHAD B.
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If i could have gave no stars i would. Management was rude lied to me about mileage and other hidden fees. Watch out people at this location they also had a problem when i asked them if they can sanitize the truck. Anaheim location on Brookurst inside a Goodyear.

Anas B.
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Trucks need to be cleaned, customer service is excellent.

AMY B.
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Practicing social distancing at this site, employees were curious and helpful. Would highly recommend.

Brandi R.
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El cliente no dejó un comentario.

Elizabeth L.
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great customer service and easy vehicle return after business hours :)

Miguel S.
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El cliente no dejó un comentario.

Dorithie R.
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El cliente no dejó un comentario.

Efrain A.
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Have a sign visible ,were able to see only because I saw vehicles

Scott B.
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The truck that Advanced Goodyear rented me was filthy. The truck had dead flowers all over the outside of the vehicle. Inside the cabin, there were old food wrappers and the truck smelled terrible. Had what I needed to get done not have been that important, I would have walked away and gone to another location that takes better care of their equipment. The company I work for has sold LED lighting to U-Haul for a number of years and I know the quality that U-Haul show with their products. I really can't believe that U-Haul would let Advanced Goodyear be a dealer for them when they represent U-Haul so poorly. I WILL NEVER RENT FROM THEM AGAIN.

ROBERT V.
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Always respectful and they do a great job

NANCY D.
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This company is excellent, great customer service and, also very professional. I would definitely come back to rent another U-Haul.

KIMIKO G.
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The truck did what I needed it to do. (but) The truck wasn't cleaned at all. The inside riding area had dirt everywhere and sticky stuff all over the floor. Then when I opened the back there was literally 2 cigarette butts & ashes in on the floor of the uhaul. I did advise the rep once I returned the truck but there was no compensation or even an apology. With all the COVID-19 stuff going the truck should've been completely cleaned.

Joanna M.
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Thank you

Danielle K.
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Our tire blew and if uhaul would just put spares on the trailers we wouldn't have had an issue. But instead we sat on the side of the road for THREE hours. Waiting.

Roland G.
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El cliente no dejó un comentario.

Yamen G.
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It cost more than the price of what i used to move using your service. It seems expensive service

Vicente M.
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El cliente no dejó un comentario.

Marco L.
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El cliente no dejó un comentario.

Salvador D.
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El cliente no dejó un comentario.

Brandon R.
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Truck was ready, clean, and everything went smoothly. Def recommend this place.

dennis F.
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El cliente no dejó un comentario.

Mark L.
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El cliente no dejó un comentario.

DUK N.
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El cliente no dejó un comentario.

Michael S.
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Make sure your payment system is working. The poor representative tried for 45 minutes to get the card run through only to have errors on the system saying it cannot process. He said it was not the card but the system's fault. And he should me the error message and was right.

catheryn K.
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Trailer was suppose to be at another location closer to house. We were told to go to this location for a 10:30 am pickup. Trailer not available due to other party not returning on time. The wait for Uhaul to find a trailer was Almost 3 hours past time we were to meet Packers. But they did give us additional days at no charge.

Timothy H.
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El cliente no dejó un comentario.

Mitchel P.
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Fast, friendly

JOHN N.
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El cliente no dejó un comentario.

RAFAT A.
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El cliente no dejó un comentario.

Chris W.
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When I was checking in the truck, after I had put $10.00 in, uhaul.com was going to charge me for Gas as well as everything else. That really should be fixed. Other than that the truck was the perfect size for the job I had and it was actually too big I filled it 1/2 of the way. Thank you for an easy rental.

Yesenia C.
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Friendly staff all around

Gabriela V.
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El cliente no dejó un comentario.

Eddy W.
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none

Jeffrey S.
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Excellent customer service I will use them every time

Sandra R.
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El cliente no dejó un comentario.

alex F.
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El cliente no dejó un comentario.

Victor A.
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El cliente no dejó un comentario.

thomas F.
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El cliente no dejó un comentario.

ROSA M.
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Everything is always perfect at this location.

verlin R.
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This non-Uhaul rental point (GoodYear Tire) was quick, sharp, and helpful. I found U Haul's corporate phone customer service agents to be unhelpful to dumb. I would use the GoodYear location again and again.

Maria V.
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El cliente no dejó un comentario.

ROSA M.
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The gentleman that assisted me was very professional. He always is when I check out rentals from this facility. That is what keeps us coming back every time we need a U-haul rental.

Jonathan C.
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El cliente no dejó un comentario.

Jeremiah S.
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El cliente no dejó un comentario.

danny K.
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It's already best!

Vy V.
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Service was quick and easy. Upon returning rental, no one was at the front until I got someone's attention but overall easy and fast.

Jeff S.
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El cliente no dejó un comentario.

Mariano P.
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El cliente no dejó un comentario.

anthony R.
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I had reserved a 26' moving vehicle to be picked up at the Fairview and Garden Grove location. When I got there, I was told that they did not have it there and that I needed to go to the Goodyear location off of brookhurst in Anaheim. I saw another customer pull out of the Garden Grove/Fairview lot with a 26' vehicle that I think was reserved for me. This disrupted my schedule by about 1 hour! This also happened with my last uhaul rental at this location and had to pick up at Anaheim Blvd. If I have a reservation....Uhaul should honor that! I did not appreciate this happening the last 2 times! I will seriously consider using other means of transportation in the future!

Yassine C.
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The best costumer service i ever receive fromb

Joseph F.
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El cliente no dejó un comentario.

Jeff H.
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These guys were great!

Jose C.
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The price and the service are the best

Jacob Daniel C.
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El cliente no dejó un comentario.

michael H.
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Rich, the owner, was friendly and very helpful. He actually assisted in the hook--up rather than wait for one of his staff to become available. I usually go to a larger store further away but larger place did not have an auto transporter avail for many days. Advanced is literally around the corner so I went to them. Trailer was newer and in much better shape than trailers at my former Uhaul place. Staff was eager to help and treated me like a friend rather than "just another customer". Will use them again without hesitation.

Heechan K.
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El cliente no dejó un comentario.

ricardo C.
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El cliente no dejó un comentario.

Philip G.
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Robert made the whole transaction easy. Can't think of anything that would improve this experience. Thank you Robert!

Alicia M.
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El cliente no dejó un comentario.

PATRICK M.
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Get new staff! Ones that aren't liars and cheats.

Neio C.
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El cliente no dejó un comentario.

Patricia M.
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El cliente no dejó un comentario.

Mercedes R.
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El troqué , sucio , y sin espejo retrovisor ...con poco gas

yuni L.
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Without an reservation. They took care of me right away. Very good service. Highly recommended.

Becky C.
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Very friendly staff and quick. Thank you!

Jose Z.
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Well this a Good year tire place, not a Uhaul rental place.

Kristina S.
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Excellent trouble shooting!

Bobby K.
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El cliente no dejó un comentario.

Craig A.
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El cliente no dejó un comentario.

Adam N.
Clasificación:

Tire straps were torn

michael S.
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El cliente no dejó un comentario.

ed O.
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El cliente no dejó un comentario.

BARRY M.
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Amazing and super friendly staff

Brian H.
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Initially went to another location and LEFT! Came here and was thoroughly pleased!!!!!!

James S.
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El cliente no dejó un comentario.

ed O.
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Everything fine very professional no improvements needed.

Murielle W.
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El cliente no dejó un comentario.

alex C.
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El cliente no dejó un comentario.

NORMAN J.
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The technician did not properly inspect the vehicle and the gas line was cut. The Bakersfield Technician Jason look under the vehicle and noticed the gas line was cut. I tried to fill up the vehicle and gas spilled everywhere at the Pilot Gas Station Castaic, CA. I could not even utilize the vehicle as intended. I could have been killed driving a Uhaul vehicle with the gas line cut. I would like a full refund and a complementary rental for next time.

James A.
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My main issue was with the website. I was instructed to show up at 6:30 AM, which I did. Unfortunately, the location did not open until 7:30. The truck was great and did everything I needed.

TATIANA S.
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Super dusty inside the truck but we weren't too bothered by that. The staff was quick to help and super friendly. No fuss rental. Will rent again from here.

Sydney H.
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The gas tank read 1/4 full upon rental, meaning I paid $30 toward gas for my move and returned it with 1/2 tank full. I wasted money on this rental. Would not do again.

yasser M.
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The salesman MARK he is a very nice guy and good customer service %100 for him

lorin H.
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El cliente no dejó un comentario.

AHMED A.
Clasificación:

Thank you guys, they are very fast and helpful. I hight recommend this shop “Advanced Goodyear”.

ROSA M.
Clasificación:

This location is perfect. The gentlemen are always very courteous, helpful and efficient. I have recommended this facility to friends.

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