Comentarios de los clientes para Advanced 1 Stop Service & Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Advanced 1 Stop Service & Sales

Clasificación general:

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BRUCEA V.
Clasificación:

Excellent service. Continue this service you will be a success. Thank you. Take care and be Safe

Tim T.
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El cliente no dejó un comentario.

SYLVIAI S.
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El cliente no dejó un comentario.

NELLIE R.
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El cliente no dejó un comentario.

Abdelhameed A.
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El cliente no dejó un comentario.

Robert S.
Clasificación:

It was a bit expensive--you could rent a truck for the same or similar price of $138 and you wouldn't have a governor on the truck or to take pictures of everything when you take it back

THERINJADE R.
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El cliente no dejó un comentario.

ANSHUL J.
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El cliente no dejó un comentario.

Robert M.
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As above. You messed up our reservation and the collection of the trailer and u made us feel like criminals. Never renting from you again.

Nevada P.
Clasificación:

Description of the location of where to pick up and drop off keys could be more specific. That was the only time I was confused on the mobile pick up was where to find the keys and where to drop them off.

Luc B.
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Employee took trailer off my truck and put it away.

Gary A.
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El cliente no dejó un comentario.

Shane A.
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NA

Hitesh Y.
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El cliente no dejó un comentario.

CAMERONIAN R.
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El cliente no dejó un comentario.

J-ALAINM P.
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Good job, the staff was excellent to deal with; very professional.

MICHEALA K.
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Great service, was quick as well to pick up. Very friendly!

William D.
Clasificación:

I didn't get the Dolly I ordered, I was charge for after hours services even though I returned my U-Haul within the time I stated I would return it. Locations lock didn't lock back up after you put the keys in. Nobody knew what was going on at this location with orders. This was a terrible experience, would go to another company way before considering you guys again

Jonathan T.
Clasificación:

Great service at the location but UHaul should offer 4 wheel drive trucks as an option

Anthony G.
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Absolutely despicable sanitation standards, especially during COVID-19. Interior was not even close to being cleaned prior to hand over. Still coffee stains in the cup holder! Would have loved to complain more but was already a day late due to the vehicle being damaged before hand and had to get going (and this was the only uhaul in Thunder Bay!). Pretty rattled.

Ian H.
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El cliente no dejó un comentario.

W-RICHARD S.
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El cliente no dejó un comentario.

ANTHONYJ D.
Clasificación:

El cliente no dejó un comentario.

Mark H.
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El cliente no dejó un comentario.

MARKHAMJ W.
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El cliente no dejó un comentario.

AUSTIN M.
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El cliente no dejó un comentario.

Adam P.
Clasificación:

pickup was as advertised expect for having Arizona plates which caused massive amounts of harassment by citizens when driving in town. Also we believe our personal information was compromised and given out without it cause , the location of pickup was easy that's a plus , owner seemed friendly but always to busy with the automotive shop for any U-Haul business

Daniel W.
Clasificación:

The young fellow that waited on me was very outgoing and helpful, even suggesting that I try the other outlets to get what I needed. In the end I ended coming back to him because of a change in plans and he ended up serving me. A very helpful young man.

Tammy B.
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El cliente no dejó un comentario.

John K.
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Everything met my expectations with all the restrictions of Covid 19

darin M.
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El cliente no dejó un comentario.

Thomas L.
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The guys at the pickup location were excellent! Very helpful and friendly especially under the circumstances with COVID19.

David T.
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El cliente no dejó un comentario.

Kevin R.
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El cliente no dejó un comentario.

Timothy B.
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Only issue I recommend isn't to the squire street location but to uhaul website IT. Hit a snag trying to self dispatch and the site glitched and didn't send me any text or email to follow. Luckily the guys are this pickup location were patient and helped every step of the way.

Jacob P.
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Mark was very helpful and he made the experience very pleasant.

Antonio B.
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Due to the lockdown they were very cautious but got us going. As far as improving maybe some go go dancers with Herb Alpert playing on a big screen would have really impressed me. Cheers

Meagan H.
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El cliente no dejó un comentario.

Ann Korkola K.
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Very good service from young man that waited on me. Thank you!

robert O.
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El cliente no dejó un comentario.

Noble T.
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I submitted 2 complaints regarding this order. One is regarding one of the employee racially profiled me, threatened me and misbehaved to me. As a revenge they charged me extras. Waiting for the resolution

Michael M.
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El cliente no dejó un comentario.

Karry-Ann B.
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This location was good but truck could use better winter tires as it was stuck multiple times on very little snow and truck slid around from no traction..... Canadian winters require better tires!!!

Richard M.
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Very helpful and positive drop off. Great guys at Advanced One Stop

Jason H.
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Wow, what an experience! The staff at this location was top notch! The manager was hilarious, and quick as a whip. There was also a young man working the desk, very knowledgeable and polite. I am absolutely going back to this location next time I need to rent a uhaul, or need any kind of mechanical expertise or service. Keep up the amazing work guys!

Kylie G.
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Windshield washer non existant when pickup

ROGER N.
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El cliente no dejó un comentario.

Nicole E.
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I ordered a 10' truck but uHaul tried to give me a 15' one. This was NOT an upgrade as I barely had enough things to fill the smaller truck. At the pick up location they were able to provide a 10' truck but the delays that morning cost me time and money since we cluld not load until 11 am.

Mark H.
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El cliente no dejó un comentario.

DAVID L.
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El cliente no dejó un comentario.

Nina C.
Clasificación:

Aok

Stacey S.
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Crowded parking lot, however that means they are doing good business. Friendly and knowledgeable staff.

KIERAN B.
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The owner/staff at the pick-up location were great! Very friendly and easy to deal with and stayed open a bit late to accommodate our late flight into Thunder Bay. Overall a great experience!

Wendy G.
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Very friendly and helpful staff. Will highly recommend. *****

Jen W.
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Vic and his staff were awesome ??! Would highly recommend his location for u haul?????

FRANK M.
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El cliente no dejó un comentario.

pat L.
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Hours suck! Rarely answered the phone during business hours! Did not return messages! Was told by Mark he would call me back! Never did! I had to follow up! Extremely poor or next to no customer service!!

apparao D.
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The staff was knowledgeable and friendly. The response was very quick.

Leslie B.
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Uhaul didn't have truck size I ordered so had to go smaller and yet price was way higher. Took an hour to straighten out. Didn't have moving blankets I had reserved so had to drive across town to get some from another location

jan M.
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El cliente no dejó un comentario.

Bruce M.
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Seamless. No trouble picking it up. I would have preferred a tow dolly

James K.
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El cliente no dejó un comentario.

steven H.
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El cliente no dejó un comentario.

Christa M.
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Very good service here, friendly staff.

Cameron M.
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El cliente no dejó un comentario.

Robert B.
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longer office hours, especially opening sooner in the morning for the early start

Christopher B.
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The eventual pickup location of A1 advanced one stop service was absolutely exceptional, I will definitely use that particular agent again. Now, that being said, while he worked out something in the end with the area management for us to get our truck for our move, ricks auto sales, definitely needs the uhaul franchise to invest in his establishment to get him updated equipment and software and payment terminals. If the franchisees don't have the correct equipment, how can they be expected to handle all traffic sent their way.

Kyle C.
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El cliente no dejó un comentario.

Frank A.
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El cliente no dejó un comentario.

Lori-Lynn Y.
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El cliente no dejó un comentario.

steve K.
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All was Perfect

Stephen W.
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The location was awesome. However, UHaul Dispatch in Winnipeg screwed up my reservation and the guaranteed equipment was not available. As a result, the location had to make an equipment substitution.

Henry B.
Clasificación:

Friendly helpful service.

Owen E.
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No suggestions.

Marcel V.
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El cliente no dejó un comentario.

Charles S.
Clasificación:

Big mix up with booking. Almost didn't get a truck. Issues with gas returning. Will choose a different site if there is a next time

mitchell B.
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Better inspected equipment would be nice, there was minor quality issues with the rented equipment

Darryl M.
Clasificación:

Location is at a very busy auto shop Parking lot is full with no parking for Uhaul customers. Making it difficult to pick up unit But people are friendly and efficient.

Ryan N.
Clasificación:

Not 100% A1 Auto's fault but I would not recommend UHaul to anyone. This booking system is terrible. It quotes you for 24 hours online and reverts you to a 4 hour booking... only to find your vehicle wasn't even reserved and it was given away. A1 made it right in the end but in a world where convenience and transparency through online services are a must, UHaul is a decade behind.

SANDI B.
Clasificación:

I had no issues with the truck. However, I paid for an appliance dolly to help with the move. Not only was it so rusty that it left rust flakes all over the carpet in my new office, but the strap didn't come with the cranky mechanism, rendering the dolly practically useless. Since the venue was closed during the time I rented the vehicle, there was no way for me to remedy any of this.

Valerie W.
Clasificación:

Very helpful, great service

Bill C.
Clasificación:

They were very good and in fact said the trailer needed the bearing replaced before the next trip

Rob D.
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El cliente no dejó un comentario.

Andrew B.
Clasificación:

El cliente no dejó un comentario.

oleg S.
Clasificación:

El cliente no dejó un comentario.

Stephanie L.
Clasificación:

Parking at this location was minimal. Everything was very crammed and it was hard to maneuver in the lot.

RICHARD Z.
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El cliente no dejó un comentario.

Nicholas D.
Clasificación:

El cliente no dejó un comentario.

Ron S.
Clasificación:

El cliente no dejó un comentario.

Kyle L.
Clasificación:

What an great experience. Uhaul was very helpful the whole way through my move across the country. I will use them for every rental in the future. Thanks Uhaul

Raymond H.
Clasificación:

We asked for furniture pads and they were not put in the truck. It was a Saturday so the office was closed. We had to phone help desk, and they were great, they tracked down pads at another location, they did not have as many as we asked for but at least they had some

Gordon P.
Clasificación:

I would like someone to call me regarding my poor experience

Joan T.
Clasificación:

I almost didnt get a truck as it was booked for pickup at noon Sat Dec 1. First, they didnt have a 10ft truck available as per reservation. Second, they aren't even open on Sat. Make sure you confirm reservation so there's no surprises on pick up day. Uhaul should make sure the business is actually open and the vehicle is available.

Sheena C.
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El cliente no dejó un comentario.

Gordon M.
Clasificación:

NO fault of the location but Uhaul hadn't shipped them the dollys I requested

Travis F.
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El cliente no dejó un comentario.

Brian M.
Clasificación:

El cliente no dejó un comentario.

John H.
Clasificación:

El cliente no dejó un comentario.

Peter K.
Clasificación:

El cliente no dejó un comentario.

Ron J.
Clasificación:

Very helpful staff. Only place in town that had an ample supply of boxes in stock. Parking area a bit tight. Drop off was quick and easy. No fault of this location but since I had a 4 day "package" I was not eligible for credit even though the truck was returned a day early. Also not the fault of this location but some of the default entries on the computer system caused a little confusion on the dates and the final receipt. Overall a good experience. Would use UHAUL and this location again.

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