This was the original drop-off location, but when I picked up the truck, they change the location to some place in Boca Raton which was an additional 30+ miles. I called U-Haul and they provided me a closer location. When I called them, they don't me that they were no longer associated with U-Haul, so I had to find another location. I called the original location and said I could drop it off there. The next issue was finding the location. I used Goggle Map but could not find it. I lucked out that some guy say that I was lost in a mini-mall parking lot and helped me find the place. Parking the truck was painful. The gentleman who ran the place was very nice and helpful. Except for poor "signing" to find the location, the location and individual were good. Overall, I'm not happy with my experience with U-Haul. I do want to commend the U-Haul site at Wilton Manor ... awesome!!! I would love to talk to somebody about my experience.Patrick C.
Customer Reviews for Advance Hauling Pak Mail
(Distribuidor de U-Haul del vecindario)
Wellington, FL 33449
Services at this Location:
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Bernard G.
Very quick and organized rental at this location.Greggory H.
El cliente no dejó un comentario.VINOD S.
They double charged me for an extra day when the equipment was returned the same dayVanessa M.
El cliente no dejó un comentario.STEVEN S.
I was charged additional money after i dropped the truck off for fuel. Luckily i took pictures at pick up amd drop off. When i called this location, the man told me that the system did that and I would have to call customer service. After proving i was not weong and they were, they submitted a refund request. Hopefully inwill get the money back eventuallydennis B.
I was over charged for 2 days truck rental. My driver and I picked up the truck in the morning. My driver returned the truck on Saturday, February 6 at 5:52pm. I had emergency could not be at the site of returning truck, therefore I called the office on Monday morning and explained the reason Why I couldn't check the truck in on February 6 afternoon. I received the invoice with 3 days rental instead of 1 day. I disputed with the office , staff of the office said I have to call Uhaul to dispute. I spoke with Kalia, Uhaul â€˜s dispute office , she asked me she needed to speak with driver to verify the time and date of return the truck, she gave me this phone number 800-728-3638, option 2 for my driver to call. I still didn't get any call back or refund of over charged.JERRY M.
El cliente no dejó un comentario.Matti H.
Staff didn't seem to know what they were doing. Or trained on online check-in. Asked for Id and credit card even after I told him I had already done it. Swipped and swipped that card like it was going out of style. To tell me it wasn't going thru and kept getting declined. Gave him another one and same shit. Till he finally called. Got to the moving location to find out the Dolly I had requested online wasn't in the truck. Went back, and he didn't have anymore just an appliance dolly that wasn't what I needed. Wasted at least 20 minutes checking in. And 30 minutes going back to his store for nothingeduardo F.
Location was closed during business hours and drop off location was difficult to find. Took several calls to find correct location.DAVID W.
El cliente no dejó un comentario.Harry S.
El cliente no dejó un comentario.Nikenson A.
Excellent customer service and easy appEduardo S.