Customer Reviews for Advance Hauling Pak Mail
(U-Haul Neighborhood Dealer)

248 reviews

4095 S State Rd 7 Ste L   Wellington, FL 33449

(561) 753-8107

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 753-8107

4095 S State Rd 7 Ste L
Wellington, FL 33449

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service! Mike was extremely friendly and helpful!

James M 
Rating:
5.0

Nothing

Marcy Z 
Rating:
5.0

Customer did not leave a comment.

Salvatore C 
Rating:
5.0

Awesome communication!!

craig d 
Rating:
5.0

This was the best experience I've had with U-Haul. The gentleman that checked us in was lovely and very helpful. I will definitely use them again.

Elizabeth C 
Rating:
5.0

Customer did not leave a comment.

Rafael M 
Rating:
5.0

Power windows in truck

MARISA S 
Rating:
5.0

The entire experience was excellent!

DARREN E 
Rating:
2.0

In the back of a shopping center behind a ReMax office hard to find no one there at 3 pm

David A 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

Very professional and courteous service. Van in excellent condition.

Richard T 
Rating:
3.0

Customer did not leave a comment.

Jimmy W 
Rating:
5.0

Customer did not leave a comment.

Soroyal H 
Rating:
5.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

Great customer service & would use again, if needed. Would also recommend. Prices are really good, also

Lynne O 
Rating:
5.0

The gentleman in the morning was fantastic, but UHaul really dropped the ball here. You force 24/7 service, but the store only opens at 9, so forcing 24/7 on stores when they don't operate on those hours is not professional by UHaul.

Robert E 
Rating:
5.0

I’ve rented U-haul many times and I always have been happy with their services, but this time was above the expectations. Definitely this location was the best experience I’ve had with U-haul. Strongly recommend it!

mitra z 
Rating:
5.0

Excellent customer service, the process is very efficient and friendly

Karin B 
Rating:
5.0

Put a step on the larger trucks so people can get in and out easier.

robert M 
Rating:
5.0

Customer did not leave a comment.

JEREMY G 
Rating:
2.0

Customer did not leave a comment.

Stephen C 
Rating:
5.0

I don’t think there is any room for improvement:) Mike was super friendly and professional. Made whole experience easy and enjoyable. Will definitely come back for all my mailing and rental needs.

yuri k 
Rating:
5.0

Great job !!!

Andrew B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
3.0

Had a hard time picking up van on mobile app. When I returned they charged me for 6 gallons of gas to drive 20 miles. Will never use this location again and I use UhAul whenever I need to move things

Cathie E 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
4.0

Thank you!

JOSE S 
Rating:
5.0

Customer did not leave a comment.

yun c 
Rating:
5.0

A wonderful experience all around. Great customer support at pick up location.

deborah b 
Rating:
5.0

I got emergency situation with moving. I came to the office and rent a truck in 10 min. Everything were perfect.

oleksandr r 
Rating:
5.0

Customer did not leave a comment.

Albert R 
Rating:
5.0

Gentleman was extremely nice and polite.

Charles M 
Rating:
5.0

Great customer service. Very friendly and most importantly, he got me in and out very quickly.

Brent B 
Rating:
5.0

The service we received was just inspiring. The employee had great knowledge of all of our needs an handled our questions with ease. He was servicing multiple customers at the same time and never skipped a beat. We will definitely use this location again if the need arises. Thanks!

Barry R 
Rating:
5.0

Customer did not leave a comment.

Alan S 
Rating:
5.0

Easy process, friendly people at Pavl n ship.

Clifford G 
Rating:
5.0

Awesome experience! If the need arises; I’ll be back. Already recommended it to friends.

Thomas A 
Rating:
3.0

Customer did not leave a comment.

Charles R 
Rating:
5.0

Great

Tarrick J 
Rating:
5.0

Customer did not leave a comment.

TOM H 
Rating:
5.0

Customer did not leave a comment.

DARLENE N 
Rating:
5.0

Great customer service A++

Daniel B 
Rating:
5.0

Customer did not leave a comment.

Warren Z 
Rating:
5.0

Customer did not leave a comment.

Frank L 
Rating:
5.0

Truck ran well and was easy to rent.

Scot W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

The service at the location was great. The truck was great however I have not been refunded the difference from my deposit to the actual charge and it’s been a couple days. My card was hit for $160 and the entire rental was about 85 so I’m owed quite a bit of money and I don’t understand why I have not had a credit back to my account.

Andrew O 
Rating:
5.0

Customer did not leave a comment.

Maurice S 
Rating:
4.0

Customer did not leave a comment.

jorge r 
Rating:
5.0

Customer did not leave a comment.

JASON H 
Rating:
5.0

The people at this location are professional and personable! Everything was perfect! Thank you!

Olga M 
Rating:
4.0

Customer did not leave a comment.

Vasile V 
Rating:
2.0

Was not happy with the final bill versus quote..brought back to Wellington Fl 2 days early and under the allowed mileage and were way overcharged..not a happy camper during these economic times..

michelle w 
Rating:
5.0

Customer did not leave a comment.

Robert K 
Rating:
1.0

I returned the vehicle AS I RECEIVED IT. Can someone explain to me why I was charged $25.00 cleaning fee? Besides it was not disclosed to me.

Charles E 
Rating:
3.0

Customer did not leave a comment.

Denis D 
Rating:
5.0

Customer did not leave a comment.

Chirag L 
Rating:
5.0

Michael was so helpful and professional. Would highly recommend

Sandra E 
Rating:
5.0

This is the best location, I rent here all the time for my business. Fast and friendly staff always!

Clara D 
Rating:
4.0

Customer did not leave a comment.

MARTA H 
Rating:
5.0

Attendant was very knowledgeable and friendly. A very good experience for me.

Karl m 
Rating:
5.0

Better internet connection by the drop off box. Other than that, this location is very helpful and clean trucks.

Clara D 
Rating:
5.0

Customer did not leave a comment.

Salvatore Z 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
4.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

I put in 1 gallon of gas before I returned the truck and then was charged for 2 more gallons. I only took the truck for 18 miles and I doubt I used 3 gallons of gas. Besides for that everything else was good.

Lynda S 
Rating:
2.0

This was a complete cluster. The code to get the key was not in the reservation when I used the app then when I called customer service to get the code the code for a box that either had the wrong keys or it was the wrong box because I got a truck that I did not order ! It was too small did not have the dolled I paid for nor did it have a ramp!

jesse p 
Rating:
4.0

overall, very good experience just a very small cab for a six footer and the mirrors on the passenger side of the truck made it very difficult to really get good vision of traffic on that side

Oren B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
3.0

Clear signage as to where the trucks are parked. And better lighting in the key pickup and drop off location as it is dark, hidden and for a young lady that can be dangerous.

Trekel F 
Rating:
3.0

Just too confusing! I couldn’t believe it was a UPS Postage drop off storefront. I needed to sweep out the gross whatever from who ever used it last. I was told to ignore the check engine light.

Fred C 
Rating:
5.0

Friendly and professional service!

Frederick W 
Rating:
5.0

Place was closed, so it was a little confusing, but we figured it out.

Phillip R 
Rating:
5.0

Customer did not leave a comment.

Steve H 
Rating:
5.0

Customer did not leave a comment.

Dieter J 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
4.0

Only complaint I have, is I rented a dolly with the truck. But wasn’t with truck when I picked it up. Only reason I gave 4 stars. It would’ve helped significantly with my move, if I had it. I’m hoping I get the money back for it.

TIFFANY G 
Rating:
5.0

Customer did not leave a comment.

MALDONADO J 
Rating:
3.0

Drop off process was tedious, but understandable for the service you offer. Cant imagine how hard it must be for a 60 year old to have to turn on location services and allow camera access for their browser. But like I said for the service you provide the process is understandable. All in all no complaints.

Bennett D 
Rating:
5.0

All was good including price.

DONALD S 
Rating:
5.0

Very helpful and friendly staff!! A+!!!

Jonathan S 
Rating:
5.0

It was all I asked for.

Raymond G 
Rating:
5.0

Customer did not leave a comment.

Wesley N 
Rating:
5.0

Very friendly and professional staff. I will be using this place when I need another rental truck.

CARL D 
Rating:
5.0

Customer did not leave a comment.

Daniel R 
Rating:
5.0

Bigger size truck

altagrace m 
Rating:
5.0

Customer did not leave a comment.

Rafael o 
Rating:
5.0

Everything is fine for now

DANIEL B 
Rating:
5.0

Staff was extremely helpful and courteous.

Ken P 
Rating:
5.0

Customer did not leave a comment.

Ronald c 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
1.0

Costumer Service is terrible, never coming back

Milagros S 
Rating:
5.0

The customer service was excellent.

KAREN O 
Rating:
5.0

Needed help getting the keys the guy was super friendly and helpful. U haul was clean and ran very well.

Joshua L 
Rating:
5.0

Customer did not leave a comment.

Derrick J 
Rating:
4.0

Were a little late and not very careful with my item and interior of the house. Overall the job was handled well.

Lazar P 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

JORGE V 
Rating:
4.0

The location was changed after I arrived at the original location. It would save your customers time and a lot frustration if you would give updates prior to arriving at the location.

S M 
Rating:
5.0

Customer did not leave a comment.

LENNOX M 
No reviews have been submitted for this location.

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