Comentarios del cliente para Adeles Storage Units

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Adeles Storage Units

Grado total:

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Dallas T. en

Grado:

This office goes above and beyond to help. I don’t know how she could do more.

Vaughn S. en

Grado:

El cliente no dejó un comentario.

kendra A. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

El cliente no dejó un comentario.

LACEY S. en

Grado:

El cliente no dejó un comentario.

George R. en

Grado:

Weather hindered cleaning of exterior of the trailer,but it's winter (cold)

Darryl M. en

Grado:

I had no difficulty obtaining the necessary equipment. The staff are very accommodating and professional.

Randy L. en

Grado:

Very Happy

Marry Ann T. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Truck was dirty inside and no blankets available. Had to go to a different place to get some.

lucia C. en

Grado:

El cliente no dejó un comentario.

JEREMY B. en

Grado:

El cliente no dejó un comentario.

Carl R M. en

Grado:

Very courteous and helpful people.

Theresa M. en

Grado:

El cliente no dejó un comentario.

Tamara S. en

Grado:

We liked our u-haul rep. Did what was necessary to finish our transaction. All went well.

juan V. en

Grado:

Customer service was excellent. Young lady that we always work with is always very friendly and helpful.

Kelley S. en

Grado:

The person who helped us at this location was excellent! Very kind and courteous. The equipment was clean and everything was ready to go when we got there. The only thing was that the overhead door to the truck was not working properly... which we did not discover until the next morning when we started packing. Despite the door issue, I would 100% recommend this location to a friend.

Whitney F. en

Grado:

El cliente no dejó un comentario.

terry M. en

Grado:

El cliente no dejó un comentario.

lenard T. en

Grado:

El cliente no dejó un comentario.

Sharon B. en

Grado:

Your Employee at Adeles is so very friendly and helpful. Absolutely wonderful person.

Mark B. en

Grado:

Tory was great to work with.

Ryan S. en

Grado:

Always extremely slow renting anything here. Computer problems, I even went through the effort of pre filling everything online including my drivers license and for the 2nd time in a row it didn’t help. Takes forever to get out of here

Denise P. en

Grado:

El cliente no dejó un comentario.

tim D. en

Grado:

El cliente no dejó un comentario.

Audrey B. en

Grado:

El cliente no dejó un comentario.

carol H. en

Grado:

Have bigger dolly's to move appliances with instead of a small standard household ones that you can get from Walmart would have been nice. Got a 26' truck and had to go elsewhere for a dolly. Not good for Uhaul business.

James H. en

Grado:

Got charged for an additional day even tho I returned it on the day of contract before Adele’s closed at 7. When I went to drop off trailer. There was nobody to be found in the office and they seemed to have closed early even though I had called the previous day to confirm a drop off time

Leonard T. en

Grado:

El cliente no dejó un comentario.

MARK B. en

Grado:

El cliente no dejó un comentario.

Joyce S. en

Grado:

Nice drop off location. Staff helpful.

Ole S. en

Grado:

El cliente no dejó un comentario.

GERALD F. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

Tori is very knowledgeable, competent, timely and friendly. I would not hesitate to use this dealer again.

karen W. en

Grado:

Tori is friendly and has amazing customer service skills. She explains everything out clearly and made it all run smoothly.

Brad P. en

Grado:

El cliente no dejó un comentario.

Daniel H. en

Grado:

El cliente no dejó un comentario.

Stacy N. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

El cliente no dejó un comentario.

Joanne S. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

The gas calculator help you give leans in your favor hence this cost me more than it should have because I over filled the tank at the end.

Emory H. en

Grado:

El cliente no dejó un comentario.

Cory B. en

Grado:

Wasted 2 hours of my time. Didn’t have the right piece of equipment like the said they did. Took two hours on their data base to figure out that my car would fit on a tow dolly because it wasn’t the right one. Apparently it wasn’t the “wide” one. They all were exactly the same width. The one that would work had a broken tail light and didn’t bother checking it before letting me know I can come pick it up. After 2 hours of time wasted they couldn’t offer any discounts and I had to come up with a solution myself. Don’t really blame the workers there because the head management over the phone wasn’t worth talking to either. Could care less about their customer and figuring out a solution to please them.

Robert R. en

Grado:

El cliente no dejó un comentario.

Robin H. en

Grado:

El cliente no dejó un comentario.

NANETTE B. en

Grado:

El cliente no dejó un comentario.

Rocky F. en

Grado:

Did not have the car trailer I order plus did not have the size truck I order!

SAM C. en

Grado:

El cliente no dejó un comentario.

Shannon S. en

Grado:

Longer store hours.

pat H. en

Grado:

El cliente no dejó un comentario.

Jacob S. en

Grado:

El cliente no dejó un comentario.

Brett P. en

Grado:

They were very nice and friendly . Easy drop off and rented a storage unit from them too.

Paul S. en

Grado:

Tori did an excellent job, very organized and interacts with customers very well.

Larry W. en

Grado:

Courteous and fast service. Just as expected.

Terry G. en

Grado:

El cliente no dejó un comentario.

Kathryn M. en

Grado:

The Moscow u-haul, Eric, forced me to go down to Clarkston which was an unexpected and unplanned. This resulted in my radiator bursting while driving up the grade and would not have happened if the requested pickup location was upheld. I was not contacted about the changed pickup location until after waiting nearly an hour at the Moscow location. I am very upset about the Moscow uhaul on the Pullman-Moscow highway. Tori in Clarkston was an amazing associate and was very helpful, kind, and organized.

colista M. en

Grado:

I did have to pick up my trailer from another place other where I reserved it 2months ahead of time. But as it turned out, I was given a discount and I really liked the young woman working there. I was glad I met her

Mary W. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Get someone who knows the rental material. The person who helped me was just a high school kid and had to keep making phone calls and asking other people for info and help. Was in the office for over 45 minutes

Paul B. en

Grado:

El cliente no dejó un comentario.

Ron N. en

Grado:

Keep up the great work!

Michael P. en

Grado:

Clean the truck of all bugs and trash inside the truck, and supply sufficient instructions to customers on the specifics on the truck/ operations . Don’t insist that a black customer supply an outrageous amount of ID in addition to Drivers License and Credit Card(it was very unsettling)

Tim S. en

Grado:

El cliente no dejó un comentario.

Dennis N. en

Grado:

El cliente no dejó un comentario.

Kathleen Z. en

Grado:

El cliente no dejó un comentario.

cindy H. en

Grado:

Told them that we would deliver it, before closing, at 4pm. But would try to be sooner than that. Seen a message on my phone. that I was suppose to be there by 3pm. And that someone was there, waiting to use the truck. I got there around 3:30. The lady that checked us in was nice. The one that checked us out needed more training.

rob P. en

Grado:

Both women - I dealt with two - where VERY pleasant and easy to work with - GREAT SERVICE!! GOOD JOB!!

JOAN V. en

Grado:

This storage unit was cancelled over a week ago.

kerry C. en

Grado:

El cliente no dejó un comentario.

Greg A. en

Grado:

I canceled this reservation three times. No I’m not happy. You guys seem to have no idea what is going on. I even talked to your regional office in Tacoma. Again, this reservation was supposed to be

even I. en

Grado:

Extremely fast, helpful and knowledgeable.

David M. en

Grado:

The rep there (Tori) was extraordinary in her service, attention to detail and willingness to go "above and beyond". It was simply a real pleasure to do business with her at Adeles Storage.

Roland G. en

Grado:

El cliente no dejó un comentario.

Jeffrey H. en

Grado:

You were very busy but considerate of my time. Thank you

Reginald J. en

Grado:

The attendant was great, service friendly and flexible.

NORI P. en

Grado:

The agent at the pick up site was outstanding!

Vickie S. en

Grado:

I love going to this place. It is so easy and simple. Thank you!

Nathan G. en

Grado:

Have someone Available to help when you call the number. When a problems occurs. We had a problem with unlocking the lock. An no one answered our calls.

Jace B. en

Grado:

24/7 part of the experience was awful.

Milton P. en

Grado:

El cliente no dejó un comentario.

Angel G. en

Grado:

Everything was excellent, service was a 10 , rental was a 10 . Prices were decent.

jamie M. en

Grado:

El cliente no dejó un comentario.

brad D. en

Grado:

Everything was fine. Tori was great - very courteous and efficient.

Phil C. en

Grado:

Truck engine had spontaneous reving and down shifting. Cruise control malfunction may be cause. UHaul App for early pickup took a lot of time even when I had great smartphone reception. Not very user friendly. Avoid using if possible.

JACOB I. en

Grado:

Jeff is a great guy and will go above and beyond to make sure your experience with his units is exceptional.

Katharyn M. en

Grado:

Easy ro reserve a unit

GARRY B. en

Grado:

El cliente no dejó un comentario.

scott C. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

El cliente no dejó un comentario.

Vicky W. en

Grado:

El cliente no dejó un comentario.

Dan K. en

Grado:

Great location. Had the truck warmed up for me on an extremely cold day. Perfect!

Vickie M. en

Grado:

El cliente no dejó un comentario.

Vickie M. en

Grado:

El cliente no dejó un comentario.

Brenda E. en

Grado:

😎

Joseph E. en

Grado:

Exterior of trailer was very dirty. Interior was clean. My only real complaint is that I reserved a 5X8 Cargo trailer. I was given a 6x12 trailer and was told that is what was on the paperwork. After I left I verified that my order was for a 5X8. I called Uhaul and was told that the location did not have a 5X8 and so I was given the larger size. I should have been given the opportunity to select a smaller trailer or change the location to one that had the correct size. The larger trailer was more that I needed and though I was not charged more it ultimately affected my cost in additional fuel cost.

DARRYL M. en

Grado:

We enjoyed several years of safe, dry, convenient storage for all our 'precious' goods. Thanks very much.

Allen E. en

Grado:

Moved my items from the storage units across the street due to poor performance of THAT storage place

KODY A. en

Grado:

Customer service was amazing. I can't remember her name but she was courteous, fast, and extremely likable. Each person I have dealt with there are wonderful.

Susan W. en

Grado:

The trailer leaked in the front left corner. SEVERAL BOXES WERE SOAKED!

Thomas D. en

Grado:

I had a terrible experience with U-Haul company, NOT the Clarkston location.. U-Haul Company online rented me a vehicle to be picked up in Moscow Idaho. Approximately 2 weeks later on a Friday, the move is supposed to happen early Monday morning, I get a call from U-Haul telling me I had "options" for my upcoming move, a move that had been arranged and confirmed 2 weeks prior. The "option" was that U-Haul did not have a vehicle available in Moscow Idaho and my "option" was to drive an additional hour away (adds 2 hours of driving for the round trip) to Clarkston, Washington to retrieve the vehicle. And the vehicle I previously rented was not available, so I had to go up a size. Had I known earlier I could have made other arrangements, but waiting until the Friday before wiped out most of the other options. I felt totally manipulated and set up by U-Haul. As far as the Clarkston, Washington location "Tori" did a great job. She was there early and completed her end of the transaction efficiently. "Tori" was great.

sara W. en

Grado:

El cliente no dejó un comentario.

Benjamin H. en

Grado:

I was sent here after having a reservation at a closer location for over a month. This was 40 miles from where I lived whereas the other was down the road. I guess reserving early doesn't mean a thing to uhaul.

Bradley O. en

Grado:

El cliente no dejó un comentario.

SYBIL K. en

Grado:

Living in Alaska we chose to store our vacation car here for the last 4 years! Very kind, helpful people & good customer service! Thank you

Jerry B. en

Grado:

Alls good

Heather R. en

Grado:

El cliente no dejó un comentario.

deanna s. en

Grado:

Very nice office staff!

BRUCE S. en

Grado:

Great place. Treated very fairly.

Nick R. en

Grado:

By far the best storage units in town. Will never put our storage in any other units! Thanks!

James D. en

Grado:

The facility is very clean and secure. The people go out of there way and over and above to make sure everything is perfect.

JIM P. en

Grado:

Thank you for your services.

CATHY A. en

Grado:

Unit was clean and easily accessible. Office personnel was friendly and had paperwork ready when I arrived fast set up to get moved in. Cheapest unit I could find for the size in the area.