I dropped the uhaul trailer at this location late at night, after hours. I didn't hand any interaction with the staff there. It was great they had a 24 hour drop off.MATTHEW C.
Customer Reviews for Action Automotive
(Distribuidor de U-Haul del vecindario)
Eastlake, OH 44095
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- 6/26/2021: 10:00 a. m. - 12:00 p. m.
- 7/3/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Carrie N.
El cliente no dejó un comentario.DAVID S.
Best uhaul dealer I have used. Friendly staff and great serviceâ€"hooked up trailer for me and answered all of my questions. Excellent experience!Michael H.
Nope all goodMATTHEW S.
Gas was only filled to a a half tank. I was charged $110 for someone else's use of this truck.JONATHAN B.
I had a reservation for 11:30, presumably the owner, didn't show up until close to 12. Thus delaying my day.THOMAS K.
El cliente no dejó un comentario.Tom G.
El cliente no dejó un comentario.Brittany B.
El cliente no dejó un comentario.Keith F.
explain how long the mobile process takes to use, it took us over half an hour to get our rental with the mobile app.Richard B.
El cliente no dejó un comentario.Paul G.
El cliente no dejó un comentario.Bryant L.
Using the app to get the truck was time consuming. I think it would have been quicker to do it in person.Robert T.
Have the reservation available when requested 1st wasent available at time I set it up. Second location I was referred to charged me yet there was no attendant so I couldnt get my rental then third location when returning my rental told me they would call me to discuss issues no call no final bill overdraw my account so I called customer service and was told management when call me regarding charges it's now been 3 days no call and my bank account is overdrawn due to uhaul company error this has literally been the worst experience I have had with a companySarah V.
I have a couple comments. First, I rented a 20 ft truck with a tow dolly. The sales rep asked if I was familiar with the dolly I and I replied yes but I would like a refresher. He walked away and I had to fend for myself. Second the wheels on the tow dolly were rusted. There were no alternatives to choose. The final comment was the gentlemen never told me what octane of gas to put in the truck. I tried calling customer service a few times during the trip but there was a wait. I never wanted to use Uhaul but a friend said her experience was pleasurable and I decided to take a chance. From a positive standpoint the truck operated very well and I didn't have any issues there. The customer service needs to improve drastically.Daniel S.
El cliente no dejó un comentario.JULIE W.
The thing that has my attention is that i used your equipment over night and was billed for a 2 day rental. All was good otherwise.CHRISTOPHER H.
El cliente no dejó un comentario.Jennifer R.
El cliente no dejó un comentario.JOSEPH T.
El cliente no dejó un comentario.DENISE LISA B.
Everything at the facility was excellent including the convenient location at outstanding customer service. Manager/Owner was incredibly helpful too after the unmitigated piece of garbage mobile check-in failed spectacularly. Fortunately the owner/manager did a fantastic job helping me personally.JOEL M.
Kevin was welcoming and professional.Randy K.
El cliente no dejó un comentario.Lisa C.
El cliente no dejó un comentario.Thomas L.
Great service. Convenient. Easy transactionDavid L.
Good location and service. Cheap and easyJoseph T.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.james F.
My trailer was not available at the original location. I had to get the trailer at a secondary location and wait till the location opened.Joseph F.
El cliente no dejó un comentario.DAKOTA K.
There was less air in the tires ov the 10 ft uhaul truck butt other than that it was a rough ride dew to the air uninflation in the tires ov the 10 ft uhaul truck butt driving the uhaul truck was a great experience overall the rates were great for 4 hours I would recommend this company to family and friendsAldon S.
The truck was just what I needed, thanks I will be booking again next time I need a truck. GraciasJohn M.
El cliente no dejó un comentario.Sharleah S.
Quick service but attendant did not view truck with me. Uhaul itself had sloppy steering but fortunately we only put 16 miles with 2 trips so we weren't driving far. Both rentals this month with our move have tried to charge us an extra day for being a few hours late which I don't agree with. This was resolved both times when I spoke up but I don't think it should be a problem to return the truck a few hours late when the keys are going in drop box due to business being closed so obviously nobody else is renting it. At least charge by the hour or something not a full day! I lost an hour of my rental as well bc I was late picking up due to not being able to locate the pickup place but that wasn't accounted back. I've always used uhaul for my moving needs but if they continue with charging like they do; I may reconsider next time.Jennifer F.
El cliente no dejó un comentario.JAMES O.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Vince S.
El cliente no dejó un comentario.Michael G.
I paid over 80 to not even get to use the truck, they stated that my card was declined and i had to come back. I called my bank and they took out over $121 from my bank account staring the "website is down" and tried to make me give them even more money in cash. I litter paid over over $80 just to drive less than 50 miles and not move. I am extremely dissatisfied, upset and feel cheated.James B.
There's only one person there to deal with UHauls. He's not very friendly and if you show up a bit late he'll just leave for his lunch break. Not very professional and not a very customer friendly atmosphere.Matthew W.
El cliente no dejó un comentario.Donna Z.
El cliente no dejó un comentario.Alex H.
Evening drop off. Location closed. Called the next day and reviewed. Very nice and professional!!Maureen Z.
El cliente no dejó un comentario.Jacquetta S.
El cliente no dejó un comentario.Stephanie C.
El cliente no dejó un comentario.Kathryn P.
El cliente no dejó un comentario.Damita B.
El cliente no dejó un comentario.Cheryl F.
The owner of Action Automotive was VERY nice! He helped me hook the trailer up to my van explained what he was doing, all around super nice guy!DAWN F.
El cliente no dejó un comentario.Lee H.
owner very professional he answered all my questions about the trailer. I would recommend his location any time.Michael S.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.Zach E.
i ordered furniture pads, but he didn't have any.Valerie H.
Attendant was pretty rude. Would not deal at this location again. Truck was satisfactory.Carol L.
Drop off location was an automotive shop, they are not able to facilitate needs other that to receive equipment.Scott M.
El cliente no dejó un comentario.ROBERT M.
One size larger enclosed trailer. I couldn't stand up in the trailer.jermiah S.
El cliente no dejó un comentario.Brandi H.
El cliente no dejó un comentario.kelsey C.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Zac E.
Fan switch didn't work in truck, but other than that it was fine. Didn't know rental place would be closed on Sunday when we returned truck.Teresa A.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.MARGERT C.
El cliente no dejó un comentario.Katie J.
El cliente no dejó un comentario.Michelle D.
El cliente no dejó un comentario.Raymond S.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Goran K.
El cliente no dejó un comentario.imelda C.
El cliente no dejó un comentario.Lisa B.
Equipment was fine. Only problem was the trucks alignment angle. Steering wheel was about 10degrees off to the left which means the truck was pulling to the right most of the 7hr driveSergio F.
NA. The person I dealt with for pickup was very friendly.Elizabeth B.
I dropped off after hours. It was fineMatthew W.
El cliente no dejó un comentario.Julie N.
El cliente no dejó un comentario.Melissa A.
El cliente no dejó un comentario.elena T.
El cliente no dejó un comentario.gary P.
Very helpful and easy!!!jim K.
Very nice guy went above and beyond to make sure I got what I needed.Quijuanna H.
El cliente no dejó un comentario.adam F.
El cliente no dejó un comentario.Ron G.