Customer Reviews for Act 1 Services
(U-Haul Neighborhood Dealer)

423 reviews

388 Hall Rd   Barriere, BC V0E1E0

(250) 672-0338

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(250) 672-0338

388 Hall Rd
Barriere, BC V0E1E0

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Easy access from highway and buddy went above and beyond helping me hook up. I am a senior. Great freakin' job.

John Francis 
Rating:
5.0

As always Act 1 was above and beyond in ensuring a smooth rental experience end to end, not just doing the bare minimum but making sure everything was exceptional.

Matthew Nienaber 
Rating:
5.0

Customer did not leave a comment.

ARNOLD MARTIN 
Rating:
5.0

Customer did not leave a comment.

Mike Johnson 
Rating:
5.0

Customer did not leave a comment.

Terri REID 
Rating:
5.0

I hadn't slept well and had an unexpected issue with my tow vehicle, and Shane was as usual right on top of things and got me sorted and on the road. Best UHaul location anywhere, corporate or "neighborhood dealer".

Matthew Nienaber 
Rating:
5.0

Great place to rent from, highly recomend it ,small townservice is excellent

enrico hilgersom 
Rating:
5.0

Customer did not leave a comment.

Alan Lowe 
Rating:
5.0

Customer did not leave a comment.

dan wissman 
Rating:
5.0

Nothing.

Linda Verhoeven 
Rating:
5.0

Friendly, fast and efficient

Edee Rumley 
Rating:
2.0

This is a comment not about either location. Your online software has some serious issues, which caused us grief a few times. I think I had to phone about 3 times to get the reservation corrected. The truck did leak water, luckily nothing got damaged, just a lot of wet bags.

Peter Schuttinga 
Rating:
5.0

Way above and beyond customer service, this location was fantastic, friendly helpful, went out of their way to help us with our transaction after a long move, so thankful to the wonderful proprietor and loved his dog Niki. We were so tired and this lovely gentleman was so kind, really appreciated his going the extra mile to help us conclude the transaction and get things done quickly and efficiently, but not rushed he was great!

DEBORAH FONTAINE 
Rating:
5.0

Customer did not leave a comment.

Steve Manthau 
Rating:
5.0

Customer did not leave a comment.

Steve Manthau 
Rating:
5.0

Customer did not leave a comment.

Terri Campbell 
Rating:
5.0

As always Act 1 goes above and beyond to make sure service is prompt and hookup is secure, and as a repair shop equipment indicator lights etc. are ALWAYS checked and working unlike the majority of locations.

Matthew Nienaber 
Rating:
5.0

Very polite and friendly man.

tony silva 
Rating:
5.0

Was excellent Shane is always a pleasure to deal with, always inviting polite and very friendly.

Myles VanDyk 
Rating:
5.0

Customer did not leave a comment.

Terri REID 
Rating:
5.0

Shane is the most helpful UHaul person I ever encountered, 6 stars.

Christopher Coppin 
Rating:
5.0

We have used this location on several occasions. Agent is exceptional. Very helpful, informative and very positive. Completes all check out and check in procedures with or for you which is service above and beyond. Very appreciated. Highly recommend this location & agent.

Michael Charlton 
Rating:
5.0

Shane was very informative and help ne locate my trailer electrical and was very cheerful and always smiling

Christine Janis 
Rating:
5.0

Website for reservations is a bit of a chore . Unable to expand text on my device hard to use . Assumes I need accessory then in little print at bottom of page box says no thanks don't need overall this a great company

David Sweeney 
Rating:
5.0

Customer did not leave a comment.

Deb Warner 
Rating:
5.0

Customer did not leave a comment.

Deb Warner 
Rating:
4.0

Customer did not leave a comment.

jody hammond 
Rating:
5.0

Customer did not leave a comment.

Greg Dunbar 
Rating:
5.0

The owner was willing to come in after hours to help us pick up the truck. So kind and curious on the phone and in person!

Sherry MacGillivray 
Rating:
5.0

Great service, was in and out quickly. Very helpful!

David Hamilton 
Rating:
5.0

Nice @ conviniant place to find shayn was awesome too deal with thank you

Mark Boulter 
Rating:
5.0

Customer did not leave a comment.

Greg Dunbar 
Rating:
5.0

Location is ideal easy to find personnel that run the store are exceptional and easy to deal with extremely helpful and quick to get you rolling

Zachary Sands 
Rating:
5.0

Customer did not leave a comment.

Terri REID 
Rating:
5.0

Customer did not leave a comment.

Sarah Sigurdson 
Rating:
5.0

Customer did not leave a comment.

Kate-Lynn Lewis 
Rating:
5.0

Customer did not leave a comment.

Rod Niles 
Rating:
5.0

Customer did not leave a comment.

Thomas Mann 
Rating:
5.0

Customer did not leave a comment.

David C Sweeney 
Rating:
5.0

Customer did not leave a comment.

somayeh zadehdabagh 
Rating:
5.0

Owner was great, very helpful. Wanted the best for the customers

anthony calnan 
Rating:
5.0

Very happy with our service.

wayde marshman 
Rating:
5.0

I like that this service is local. I would not have used UHaul had I had to drive to Kamloops (63 km one way). The barriere location is close to the highway so it’s very convenient for all to use. Thank you

blake mumce 
Rating:
5.0

Very helpful, friendly service!!

Kate-Lynn Lewis 
Rating:
5.0

Uhaul operator went above and beyond by coming out and picking myself up and bringing myself to the office.great guy would definitely recommend..thank you

desmond parker 
Rating:
5.0

He was very helpful and he did a wonderful job of helping us to get us on the way and to get us going.

Barbara Wood 
Rating:
5.0

Nothing, they were amazing, no improvements needed, very helpful and kind!

Kate-Lynn Lewis 
Rating:
5.0

Customer did not leave a comment.

Matthew Nienaber 
Rating:
5.0

Outstanding service and attention to detail.

TROY ZANATTA 
Rating:
5.0

Customer did not leave a comment.

Jesse Burrows 
Rating:
5.0

Customer did not leave a comment.

robert bampton 
Rating:
5.0

Customer did not leave a comment.

holly morris 
Rating:
4.0

Customer did not leave a comment.

Ian Hart 
Rating:
3.0

Customer did not leave a comment.

rick mccauley 
Rating:
5.0

Excellent service.

Kirk Baskin 
Rating:
5.0

Process is simple and quick. We have picked up from this location several times lately and happy each time!

ken veillette 
Rating:
5.0

On bigger trailers have a jack to lift and let down!

ken veillette 
Rating:
5.0

Customer did not leave a comment.

scott fenn 
Rating:
5.0

Customer did not leave a comment.

Robert MacKenzie 
Rating:
5.0

The gentleman at this location was very friendly helpful and a pleasure to deal with. My elderly mother was moving and she had never needed a trailer before. The owner met us at the location, walked us through the process and made a life long customer in me. I will recommend any and everyone in the Kamloops and surrounding areas. To make the extra trip to use u-haul in barriere at 388 hall rd

Curtis Porter 
Rating:
5.0

I was thoroughly impressed with Shane and his operation. He was very professional, and went above and beyond to make sure I was taken care of. I will definitely be renting from this U-Haul location again, and recommending Shane to others.

Amanda Jantz 
Rating:
5.0

Person who helped us was very friendly and helped us back up the trailer into the drop off area when we had difficultly. Having a drop off in Barriere was great!

Frank Hagenaars 
Rating:
5.0

Customer did not leave a comment.

Alan Lowe 
Rating:
5.0

Awesome location always very friendly

Phil McEwan 
Rating:
5.0

Shane was very helpful, informative, and accommodating for the third time that I have had to rent from u-haul during the process of moving my mom. I greatly appreciate everything he has done for my family and it was very convenient to have him local to Barriere, BC.

sandra spooner 
Rating:
5.0

Customer did not leave a comment.

steven lapointe 
Rating:
1.0

The unit had two flat tires. One was fixed, I $500 to rent a 12' trailer for 4 days. I will never use UHaul again.

takota coen 
Rating:
5.0

No complaints

Ken Lode 
Rating:
5.0

Shane was incredibly accommodating with the return of our u haul trailer from Saskatchewan. Would highly recommend his service.

MARION KEE 
Rating:
5.0

Customer did not leave a comment.

Todd Koverchuk 
Rating:
5.0

Shane went to a lot of trouble to make sure we had a van so that our move went smoothly. Very thankful to him.

Susanne Butcher 
Rating:
5.0

The chap was very friendly and accommodating. He made sure we had a vehicle and was most helpful through the whole process. Much appreciated.

Susanne Butcher 
Rating:
5.0

Customer did not leave a comment.

Jody Tyrrell 
Rating:
5.0

Very efficient in getting me the items I needed.

Richard Karlstrom 
Rating:
5.0

Customer did not leave a comment.

Dean Crawford 
Rating:
5.0

Bigger box trailers, 8×10's

Jared Makowichuk 
Rating:
5.0

Customer did not leave a comment.

Nita Sharma 
Rating:
5.0

Customer did not leave a comment.

James Robinson 
Rating:
4.0

Get rid off the people in the langley , Surrey location ...they call you a liar and argue with you ..and tell you to fk..off..how blooming rude....( at least get them the proper training in Customer service)

Rene McCauley 
Rating:
5.0

Customer did not leave a comment.

Forest Hurlbut 
Rating:
5.0

Very good service and Shane is very helpful.

Somiat Thoovsaree 
Rating:
5.0

Excellent customer service from this local business

mark chipman 
Rating:
5.0

The man loves Tim Hortons and this is the best uhaul place I have ever used.

Christopher Meyers 
Rating:
5.0

Customer did not leave a comment.

DALE MAJOR 
Rating:
5.0

Great customer service!

Richard Karlstrom 
Rating:
5.0

Customer did not leave a comment.

William Karas 
Rating:
5.0

Shane is super helpful, knowledgeable and his office e has a small town friendly feel. Good selection of uhaul as well. I will be using only this location whenever possible rather than go all the way to Kamloops. Very visible from highway too’

Lori seymour 
Rating:
5.0

Customer did not leave a comment.

Thomas Michael Speirs 
Rating:
5.0

I found the price was high, in saying this it was my only choice. I was doing a pity move for a guy I knew who had nothing, if I had given him the money it cost me $252. Plus a $100. In gas he would have been better off.

Frederick Menzel 
Rating:
5.0

Customer did not leave a comment.

Sandra Steele 
Rating:
5.0

Customer did not leave a comment.

Sarah Lassi 
Rating:
5.0

Customer did not leave a comment.

Ian Hart 
Rating:
5.0

Excellent customer service! Great location from highway!

ernie lawlor 
Rating:
5.0

Customer did not leave a comment.

LUC DEVOCHT 
Rating:
5.0

Great service! Accommodated our schedule, was helpful and just a super guy to deal with.

Jon Lutz 
Rating:
5.0

Customer did not leave a comment.

LARRY TOOMBS 
Rating:
5.0

Customer did not leave a comment.

Brandon Adcock 
Rating:
5.0

Customer did not leave a comment.

SANGWOO LEE 
Rating:
5.0

Nothing The gentleman was thorough, pleasant and very helpful & accommodating Highly impressed

RENAE PROPPE 
Rating:
5.0

Amazing service and would make the trip to use Act 1 again aswell as recommended to a friend.

Matthew TOTH 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top