Comentarios del cliente para Acorn Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Acorn Mini Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ninoska S. en

Grado:

Bueno, es dificil decir que no lo recomendaria, pueso que esta es la primera vez que tengo problemas con U-haul.. solo hay que asegurarse que el camion rentado este buenaS condiciones (mecanicamente) para poder manejarlo. Gracias,

Jeffery L. en

Grado:

Great job

Michael S. en

Grado:

The truck has a leak in the roof area of “Moms Attic”. Some boxes and clothes got wet but no damage

Liz V. en

Grado:

El cliente no dejó un comentario.

Phillip D. en

Grado:

The storage area is locked and without a 4 digit code you cannot get into or out of the drop off location. U Haul did nothing to accommodate this.

Cindy R. en

Grado:

Staff was very friendly and extremely helpful. Would totally recommend to family and friends

Jeremy S. en

Grado:

The truck I rent was the worst I have ever rented in my life. Had it not been such a busy day for moving I would have returned it just as soon as I drove off with it. Take it off the road!!!!

Jennifer B. en

Grado:

They were quick to get us the truck and get us on our way. Great service in returning the truck as well.

Anne F. en

Grado:

Lou provided excellent customer service.

Jeff N. en

Grado:

El cliente no dejó un comentario.

james m. en

Grado:

El cliente no dejó un comentario.

Tanisha K. en

Grado:

Great customer service and communication from Lou!

Robert S. en

Grado:

n/a

Leif S. en

Grado:

El cliente no dejó un comentario.

Susan G. en

Grado:

El cliente no dejó un comentario.

Sidney B. en

Grado:

Loved the online checkout. Went well. Thank you

Kevin P. en

Grado:

El cliente no dejó un comentario.

Benjamin B. en

Grado:

El cliente no dejó un comentario.

Kenneth B. en

Grado:

The padlock for the truck would not open.

Shirley M. en

Grado:

Our rental experience went very well. We reserved a truck 2 days ago and so all the paperwork was done and we were on our way in 10 minutes.

Susan A. en

Grado:

Nothing. Staff there was amazingly helpful - I’ve rented many trucks and this was the simplest, most efficient rental I’ve ever made.

Bruce B. en

Grado:

Reduce the mileage charge

Jim N. en

Grado:

El cliente no dejó un comentario.

Duane J. en

Grado:

Keep reservations. I made a reservation weeks in advance but was called the day before & told no truck would be available but I could drive anywhere from 30 minutes or more 1-Way to pick up a different truck. A truck was found & the extra miles were comped but the extra cost in gas made the total cost more than original. This extra hassle should have cost me less not more. That is unacceptable! Your problem cost me money???

Brady P. en

Grado:

El cliente no dejó un comentario.

Anthony M. en

Grado:

Nice location and EZ rental

Alex S. en

Grado:

Parking lot iced up, Truck was high mileage, drivers side windshield wiper blade was torn and not operational in rain and snow conditions. Truck returned to level of fuel it left with, but dealer padded bill.

GLORIA B. en

Grado:

El cliente no dejó un comentario.

joseph o. en

Grado:

Very professional and the staff are always very helpful!

Louis M. en

Grado:

El cliente no dejó un comentario.

Amber M. en

Grado:

El cliente no dejó un comentario.

kelly s. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Debra M. en

Grado:

Great customer service Accurate price quote

Michael M. en

Grado:

It had snowed. We lost a whole hour of our 10 hours because my husband had to help the employee shovel out the Uhaul AND help break the ice to get it open. We had people at the house ready to help so we ended up using cars while we waited. Most of our help had to leave early than we were done. Losing that hour was a factor in how much help we had loading and unloading.

Rebecca C. en

Grado:

El cliente no dejó un comentario.

THOMAS F. en

Grado:

Nothing. Great service, respectful and answered all our questions!

Mike G. en

Grado:

El cliente no dejó un comentario.

Chris W. en

Grado:

El cliente no dejó un comentario.

Joseph A. en

Grado:

I can’t think of anything. Ow. Thank you for asking.

Richard M. en

Grado:

Enjoyed my experience.

JESSE S. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

I rented a 9ft cargo truck and it was clean and served my purpose well. Fast service- in and out about 10 minutes each.

Kenneth B. en

Grado:

The padlock provided would not open when locked. Otherwise, great service!

Pamela S. en

Grado:

El cliente no dejó un comentario.

Tingkham K. en

Grado:

El cliente no dejó un comentario.

Stephanie H. en

Grado:

The person who helped me at this location was amazing and made my day. I was tired and stressed out and he was very friendly and helpful, even checking that I knew where my own keys and cell phone were before I turned in the truck.

don s. en

Grado:

Service was great. Timely. Thanks for decent price. Engine was tired. Would not have made a long trip. We only needed for a short local move. Thank you

Seriana H. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

For Uhaul corporate - would be nice if trucks built in the future were air ride - this one was very bouncy, would not be comfy to drive long haul/long miles. Not bad for local stuff.

James S. en

Grado:

El cliente no dejó un comentario.

TRINY D. en

Grado:

El cliente no dejó un comentario.

Robby J. en

Grado:

Very freindly

william w. en

Grado:

Quick, easy, convenient, friendly helpful staff. Would rent from this location again.

Shane K. en

Grado:

El cliente no dejó un comentario.

Janel H. en

Grado:

El cliente no dejó un comentario.

GLORIA K B. en

Grado:

El cliente no dejó un comentario.

Dan G. en

Grado:

Everything went very well and i have no suggestions at this time!

Gary N. en

Grado:

No problems. I liked using the smart phone to get the truck! Very easy!

Timothy T. en

Grado:

Hinges on roll up door we're extremely rusted making opening and closing difficult when standing on the slight edge that is the bumper so were the rollers for the slide out ramp a little wd40 goes a long way on items such as these

Trent P. en

Grado:

El cliente no dejó un comentario.

brad d. en

Grado:

El cliente no dejó un comentario.

Jeff F. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Steven N. en

Grado:

My Wife and Me are both Disabled Senior Citizens. Arrangements had been made in advance for a UHAUL Employee to meet us at the "Drop Off Point" to assist in removing the Vehicle from The Dolly. No show. I have severe M.S. and very crippled. I had to remove the vehicle myself in a Snow Storm with My Frozen Crippled Hands. My hands are still bruised and bloody. I was unable able to remove it. I called a Tow Company to remove The Vehicle and Dolly. The Desk Employee Stated there stated there was a note in The System indicating the above. She admitted That Location was "Getting Rid" of UHAUL as in her words "The Company had Gone Down Hill". My Wife and Me are Injured and our belongings are damaged due to the Severely Worn Suspension of The Rented Truck.

Cathryn L. en

Grado:

Customer service excellent here also.

Kent N. en

Grado:

Service was friendly and the uHaul worked out great for what we needed. The staff took the time to map out my route and ensure I was quoted for the right mileage.

Jose Cardenas A. en

Grado:

El cliente no dejó un comentario.

Tracy B. en

Grado:

El cliente no dejó un comentario.

Carol B. en

Grado:

I was very unhappy with Uhaul not the place I picked it up but the company. #1 was told truck would be at certain location. Got there no truck. Said we would have to wait till 2:00. We drove 6 hrs to move my son no frickin truck. Went back at 2:00 to get different truck but they were still 3 hrs away. Uhaul located a 10 foot truck. We were promised 15 foot. But we had to drive 20 miles out of our way to go get it. Bull. The quote for 15 foot truck was cheaper than what we paid for 10 foot truck. Not right. I was happy with people at the Uhaul places but very very unhappy with Uhaul company. Will never use Uhaul again

Curtis B. en

Grado:

El cliente no dejó un comentario.

tina s. en

Grado:

The staff was nice, but incredibly disorganized. I rented a uhaul and also a storage unit. They didnt have any of the size I reserved, and told me either to try another location or to get a bigger (and more expensive, how ironic) unit. Then i was told my belongings wouldn't fit in the size i reserved, even though when asked on the phone what size i would need there was an extensive conversation about the size. I had to go to cottage grove to get my truck and ended up not even being able to get a storage unit. I could not be more dissapointed in my experience. Moving is already stressful and Uhaul made it worse. It was supposed to be simple. Yet, i spent my day frustrated and upset and spending way too much money since i then had to go over my miles to bring my belongings to another place and then get my car back in CG. I will never ever recommend Uhaul to anyone. Especially if they want their sanity in the end.

Robert E. en

Grado:

El cliente no dejó un comentario.

Gary K. en

Grado:

El cliente no dejó un comentario.

Ryan B. en

Grado:

Great help at the service counter. Very quick, very friendly, and made the entire a process a breeze.

Mark L. en

Grado:

El cliente no dejó un comentario.

GREG E. en

Grado:

El cliente no dejó un comentario.

Tom H. en

Grado:

El cliente no dejó un comentario.

Innocent E. en

Grado:

Reduce the cost per a mile. It is a bit on the higher side .

Renae W. en

Grado:

Making vehicles Non smoking

Bruce W. en

Grado:

My rental was requested at this location. Two weeks earlier, my son's rental request from the same location was not available. We had to drive to Inver Grove heights which delayed our move and cost us over an hour of our time that day, which was not planned for.

Jennifer D. en

Grado:

Very pleasant and easy!

James H. en

Grado:

N/A

Alaina M. en

Grado:

Have the truck available? Have the truck clean and not smelling of tobacco?

Lee F. en

Grado:

My internet reservation was not in the system and my truck was not available, had to find another truck, truck was not available until later that requested , completely screwed up an appointment that had to be cancelled, and inconvenienced others because of what was reserved wasn't. BAD TASTE left fron the timeline of having things planned and ready in the morning and people available to not!

Paul L. en

Grado:

Flawless. Like it's supposed to be. Nice staff, truck was ready, etc.....

Tina M. en

Grado:

El cliente no dejó un comentario.

Jamaal G. en

Grado:

El cliente no dejó un comentario.

josh k. en

Grado:

Not much at all, everyone was professional, explained everything clearly. Very nice and efficient staff. The vehicle's alignment took a couple minutes to get used too- keep the steering wheel left to go straight.

Bryan T. en

Grado:

El cliente no dejó un comentario.

Rayanna L. en

Grado:

El cliente no dejó un comentario.

Michele G. en

Grado:

This is really the only place I will go everyone is kind and ready to help!!!

charles f. en

Grado:

Lou McCoy and his staff were friendly, couteous and VERY helpful!

kelly s. en

Grado:

Nothing, very pleased with customer service!! They were fantastic!!

Tanya S. en

Grado:

It would be nice if the daily charge were prorated or a little flexibility. I brought the truck back 10 minutes late and was charged for an extra day. For 10 minutes.

Fahad H. en

Grado:

The guy was really not polite. He couldnt find my online reservation for which i even had a reservation confirmation.I ended up doing a new booking and getting a smaller truck. I was wrongly charged for cleaning which they should refund as i moved sofa and mattress on the truck and nothing else in the truck. It was cleaned nothing in there literally. I was charged for fuel although i drove 16 miles on only and filled the tank. The guy pushed me to return the truck before 24hrs although i rented it for 24hrs.

THOMAS M. en

Grado:

Excellent service

Steven M. en

Grado:

I was told in Chicago I could drop the trailer off at this location rather then the location indicated when rental was booked. It was dropped of and I incurred a $50.00 additional fee for dropping off at this location. Was not informed of this in Chicago at pick up. Ripped off for $50.00.

Rick A. en

Grado:

El cliente no dejó un comentario.