The equipment was great but the people were better. He even opened up 15 minutes early to get us on our way! Acorn Storage is the best!!!
TERRI S
Customer Reviews for Acorn Mini Storage Lakeland
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Staff was very nice and helpful 👍
GINA LThe easiest U-Haul service I’ve ever had, excellent customer service.
JENNIFER ETrucks need updating - rear camera or rear mirror to view the back whether towing a vehicle or not; and especially when connecting the hitch.
Romeo PVery friendly staff. Would recommend facility to anyone. Thanks for all the help.,,,
Tim B | Overall ExperienceSo happy.U-Haul is so close to us now.
JACQUELINE CJames was very helpful in getting us squared away. Everyone was So nice and helpful through and through. Definitely recommended!! Thank you for making our move to the neighborhood easier!!
Brandy JImprove into your employees
CHRISTOPHER VThe two gentleman that were in the office ( I think were the owners, father and son), were extremely nice to me. They were patient, helpful and kind to me as this was my first experience with U-Haul. They knocked some money off the bill because they saw I was paying too much for what I needed it for. I really appreciated their help. I would recommend them to anyone.
JESSICA ABest place to rent a uhaul or storage.
martin aNothing at this time.
ROBERTA WLOWER THE COST OF RENTING LONG DISTANCE
JOAN SSuper service when picking up and dropping off. Marty handled all with a smile.
BRUCE BJames is awesome
Patrick NI would HIGHLY recommend this location to anyone in need of a moving truck, trailer or supplies. My experience was extremely pleasant! The office smells absolutely AMAZING! I legit thought it was brand new! Nope, he's been renting equipment from this location for years! My reservation was ready and waiting on me. No wait! No worries! My return was just as amazing… even in the rain! I'm extremely impressed by this location and will make it my preferred store when I have the need to rent a truck, trailer or purchase moving supplies. Thank you for the great experience!
Kenneth CKeep up the good customer service everyone is very respectful and courtesy
tarver mI am so glad I have this place to store my belongings! It's right down the street from where I'm staying, so it's super convenient for me. I was greeted so nicely when I walked in and my check in was so easy. Lucky for me, my unit is close to an exit door, so move in was super easy. The best part is, I didn't have to take the truck anywhere else to return it because I could just leave it there! My truck was checked in immediately by the manager and my move was complete. Highly recommend this location for truck rentals and storage!
Gena KV/frendly-helpfull...would definatly recommend...🙂👍👍👍
TIM BThis was one of the most friendly and professional U-Haul customer experiences I've had. Great job!
Charles AOnce again, Marty and his team of professionals, have hit it out of the park! It's always a pleasure dealing with Acorn Mini Storage! If I can avoid it, I don't go to any other Uhaul dealership, these guys have spoiled us!!
Graham BExcellent place to rent a truck.
maria rLisa was amazing! Customer service was top tier! Would rent again from here!
Jaquise MThe people here are very very helpful. I was very pleased with them. It was very easy. Check in and I want to thank them for a job. Well done.
PAULA APlease ignore my previous review, as it was for a different U-Haul location. The folks at Acorn Mini Storage were prefect. The equipment was in great shape and the service was absolutely top notch. I was able to get in and out in a timely manner. This was a very positive experience, especially after a bad experience at the U-Haul located at 2525 Hwy 98N. The equipment that other location that I rented at the Hwy 98 Location was dirty, full of stones and the people were certainly not friendly.
BOB CKeep up the good work
tarver mThis is the first time I rented a vehicle trailer. Excellent experience. Price was reasonable. Equipment was well maintained and did what I needed. Glad I did t buy a vehicle trailer. From now on, I'll rent one. Thanks.
Michael PWhen I returned it, I went to the counter and the staff was friendly and knowledgeable. Awesome experience!! Thank you
Keith AThanks for assistance in unhooking
Sachin SThe manager helped get me in and out quick and was great. Very Kind woman also. She explained the truck had some issues before I left and let me know what to do to n case of problems. Over all great experience!
Thomas LPlace and truck was extremely clean. Office personnel was great.
Nicholas CReturned after hours without any issues. Location is a bit hidden and took a second to find just using the address and GPS but no big deal.
James BThe customer service at this location is outstanding!
Waleska JI want to praise the gentleman who assisted me. He went above and beyond on helping me. I am a widowed senior female. His help was greatly appreciated.
barbara rAcorn has great people I love using this location
Jason BYall are the most best people in the world I'll come back a million times Thanks
linda bHands down, THE BEST U-haul location that I've ever had the pleasure of using. Their customer service is impeccable, they are polite, friendly, and wonderfully helpful. The whole experience was great from beginning to end. Having used Acorn Moving and Storage several times in the past has spoiled me when it comes to renting a U-haul vehicle. Occasionally they don't have what I need on site, which sadly forces me to go to a different location, which is a big downgrade. These guys could teach other locations how to impress their customers! Well done guys!!
Graham BThis place is awesome, friendly and helpful staff, with great products and services
Peter A | Overall ExperienceYou can't do anything to improve it, these people are the best. Every experience I have had with them is always courteous, thoughtful, quick and the equipment runs flawlessly. Great people working with a great product.
Peter AI would like them to add 24-hour moving help service, with direct telephone contact.
dahlia vMiss Lisa was super nice and professional!
Leon LEveryone, Lisa, James and Marty, were always extremely courteous, professional and friendly.
Michael N | Overall ExperienceEverything worked out so smoothly and I was able to get exactly what I needed done because of how great acorn mini storage Lakeland is and how easy and simple my check in and check out was.
Natiana Myou guys did a great job!!!!! TY!
Laura HThe staff and facility are excellent. I will use them again.
Daniel K | Overall ExperienceThe staff was very friendly and helpful. The storage units were clean and very well maintained, and it felt safe and secure. Everything I needed for a storage center.
Melissa W | Overall ExperienceStaff was very helpful. Made process easier.
maria cWe've had 3 different units with Acorn since they opened. Very nice facility and staff!
Patricia C | Overall ExperienceGreat customer service from the minute I walked in to pick up the rental until I dropped it off. I will definately be back.
Karl KCustomer service was great
Shanta MCouldn't have been a more pleasant and efficient experience. Thank you to the Manager.
CHRISTOPHER MAcorn Mini is the perfect storage
RAOUL L | Overall ExperienceStaff is friendly and helpful. Facility is clean and well maintained. Highly recommended.
Robert N | Overall ExperienceGreat Service
Jesus BEveryone there was fantastic, thank you so much!
Stephen SNothing the two men that were working there went above and beyond to help me. I'm sorry but I only remember Marty name but they where both great.
william cProvide a furniture dolly.
Herbert SLately Equipments are not being serviced...Oil Light & Tire pressure light were on dashboard....
carlos rGreat young man..
Bob mWell maintained, clean, secure units with 24 hour access. Excellent staff!
Angela A | Overall ExperienceLisa has excellent customer service skills. She is very personable and extremely helpful. We have had a very difficult week and her kindness made a huge difference. I would highly recommend this location. It's rare to find good hearted people now a days. Thank you Lisa!!
Brandi DABSOLUTELY AMAZING! Lisa was the best!
Theresa B | Overall Experience¡Gracias!
Eric BMarty, Lisa and the older gentleman were all extremely courteous and attentive
Carole W | Overall ExperienceWhat an easy service experience. Excellent communication, assistance, and care. I really thought they would help me move if I asked! I've rented several U-Haul's over the past decade, and this was by far the best experience! ¡Gracias!
Barbara DWe rented the first week your facility opened and everyone has been wonderful. We downsized spaces twice as we worked on downsizing our belongings after our move and each time Lisa would find us an easy space to make the move within the facility. We felt like we made friends with the staff over the 2 1/2 years of being there! Thank you for everything! God Bless. Ed & Sherry Brewer
Edwin B | Overall ExperienceFantastic customer service
Michael B | Overall ExperienceFriendly and fantastic customer service
Michael BExtraordinario servicio al cliente
Michael B | Overall ExperienceThank you for the great service
DAVID aThe staff was extremely helpful. Lisa took care of our truck rental for us and was very knowledgeable. Great experience.
Coleman C | Overall ExperienceThe gentleman that helped me was extremely helpful very nice. This was the best experience I have had spending my money in a long time. I don't do a lot of reviews but thus one I was happy to do.
Caldwell MThe Uhaul web site was not so user friendly. The checking in process is confusing and no receipt to indicate the final charges is distressing. But Acorn Mini storage was friendly and helpful overall.
Ginger BAmazing service
MELVIN CI wouldn't recommend the company uhaul to anybody
Roodson PCruise control so the long drive is easy.
Wallace HGreat experience! Highly recommend this storage unit company to anyone!!!
Randy F | Overall ExperiencePersonal excellent
Bill CThis is one of the BEST storages I have rented from. Great Experience all the way around. Highly recommend this place for your storage needs. Sincerely, Melissa Neal
Melissa N | Overall ExperienceFriendly. Helpful
Francis S | Overall ExperienceI was so impressed right out of the gate by Lisa and the guys! Right from the bginning, Lisa called me to let me know she had received the reservation. So helpful and above and beyond. Most of the time you simply get the automated confirmation response (which I did receive), but Lisa called and that helped make our whole move less worrisome because I felt I had someone looking out for us! Then upon arrival, Lisa went above and beyond again to make sure we got the best deal possible both for the rental time and when it was time, getting us a truck to move out! Simply put, Lisa and the guys were so helpful and friendly, we felt like we were apart of some Acorn Mini Storage family! It was obvious this team enjoys working there and they love their owners. They all made comments about it being the best place to work! So kudos to the owners for being awesome! The facility is brand new and very well maintained! The team working there takes pride in the cleanliness and keeping things in order! When you're in a huge transition such as we were, there is a lot on your plate that can be a huge hassle. Lisa and the guys with Acorn Mini Storage took that hassle away and made that leg of the transition very smooth! I loved working with this facility and the team there!
Lori H | Overall ExperienceVery pleased with this facility. Would recommend to anyone looking for storage.
Connie M | Overall ExperienceThe manager of that facility was always very helpful with making arrangements for truck rentals getting supplies giving advice etc. My move was a lot easier with help help! ¡Gracias!
Stefani S | Overall ExperienceNicest people in the industry! The property manager is awesome! Very nice and honest!
Ronald F | Overall ExperienceThank you. Everything was great. We'll be back next May when our son has to move out of the dorms for summer again.
jennifer p | Overall ExperienceGreat experience. Needed storage for my son during the summer break from school. Nothing but pleasant and accommodating. Very clean, organized and safe. Defiantly will use them again.
Marshall P | Overall Experiencestaff at acorn mini storage were great they went way above to help me would highly recommend they deserve 10 stars
Robert B | Overall ExperiencePositive experience all around!
Melissa M | Overall ExperienceGood place, clean and good location.
William G | Overall ExperienceSpotless storage and friendly staff. Very helpful and tell you all you need to know about access to your storage unit. I would recommend it if you are looking for a storage place. The units are very easy to access and even have carts for you to use. We used climate control and we were so pleased. Did not have to worry about our stuff getting ruined or infested with something. Don't look elsewhere in Lakeland Acorn Mini Storage is the best.
Dalene W | Overall ExperienceThe manager is exceptionally good at her job. She is always friendly and willing to help when needed. If I ever need a storage unit in the area of Lakeland, I know who to go to because of her customer service.
Graham G | Overall ExperienceEasiest place I've had to business with when it comes to storage. Staff was polite,friendly,and made you feel like old friends.
James S | Overall ExperienceWe had an excellent experience. James was very helpful and informative.
Jason h | Overall ExperienceThis place was amazing, Lisa and the staff at acorn are incredible so nice and friendly, the facility is top notch… I highly recommend them if your in the area you won’t be disappointed
James D | Overall ExperienceWould definitely use this facility again. Super clean and well maintained. The staff was courteous and professional and went above and beyond to make sure we had everything we needed.
Andrea H | Overall ExperienceThe manager lisa was the best. If you had a problem she was right on it. Very knowledgeable and very nice. Wish I could have still afforded it I wouldn't have left
Sarah T | Overall ExperienceI couldn't be happier with Acorn Storage. The facility was very nice and the office staff were always so helpful. I would absolutely recommend them!!!
Debra A | Overall ExperienceThank you for all of your help. All of the office staff have been fantastic to me
Lisa D | Overall ExperienceThought I did not need storage. However realizing I still do, I found a better price. Gracias.
William S | Overall ExperienceMy experience was awesome. I'd do it again if necessary..thank you
Jane S | Overall ExperienceYou have a very nice, well-maintained place. ¡Gracias!
Chris S | Overall ExperienceWe had a great experience with our one month rental at Acorn Mini Storage. We couldn't be more happy with the service, the ease of the entire situation, and the cost. I highly recommend Acorn Mini Storage and I will gladly use them again. Thank you Acorn Mimi Storage for your friendly staff, clean and well lit facilities, and ease of renting and accessing your units!
kimberly B | Overall ExperienceLisa is compassionate and goes above and beyond since she knows the stress of moving and the life changes that often come with that. The guys were great too. We had many odd things to happen, and they helped me troubleshoot to more than a few solutions.
Virginia F | Overall ExperienceBest storage unit I ever had.
Shedrick M | Overall ExperienceI have and will continue to recommend your facility ! Blessings LM
Larry M | Overall ExperienceLisa is great very helpful when I had questions.
Christine M | Overall ExperienceSuper nice place. Friendly and convenient. Always clean.
LORIM M | Overall ExperienceThis storage company is one of the best ones out there. Plus staff was excellent. Highly recommend this company. Thank you Acorn Mini Storage.
Melissa N | Overall Experiencevery secure with a great staff. A little pricey for outdoor storage but we would do it again. Gracias
William D | Overall ExperienceAwesome storage facility and great people to work with!!!!!
Brenda B | Overall ExperienceWe have already recommended you to others. Thank you for your good service and value ! Blessings !
LARRY M | Overall ExperienceExcellent place, perfect location.
WILBERN S | Overall ExperienceLisa and staff are very friendly and helpful. Pleasant experience!
Tonya A | Overall ExperienceAcorn is great facility for your storage needs I do appreciate the professionalism as well as the honesty from your staff I think that Lisa is a great asset for your company and a very down to earth person thanks again for your help
CHARLES C | Overall ExperienceThe areas were clean,well maintained & felt very secure. The staff was extremely easy to work with. I have recommended this location to my friends & neighbors.easy in & out. Like to say thanks again. JOHN E.
John E | Overall ExperienceVery satisfied and had great service.
Lisa P | Overall Experience