Comentarios de los clientes para Acorn Mini Storage Chaska

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Acorn Mini Storage Chaska

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JENNIFER L.
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We were just so grateful that we ran in at the last minute and they were able to help us!! Great customer service :)

Tevin M.
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I was harassed at the time of pickup by a crazed women who lives on the premise of acorn storage in chaska mn which was the pickup location

JORDAN C.
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Larry and the other staff are as kind as can be and very efficient! I'm a returning customer because location and inventory is great.

LISA O.
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El cliente no dejó un comentario.

Christina H.
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The online check-in was a rather frustrating experience it took an hour on the phone with U-Haul before I was finally able to download a different browser, Firefox, and get everything to work. Close to the end of that hour the gentleman running the Mini Storage arrived to open the facility. He was very kind and very accommodating not to mention empathetic with my frustration. Again when I brought the van back he was just really nice and made the whole experience a lot better. The van was very clean it was pretty much brand new everything worked great I just wish there was some sort of a way to test that your phone is working with the website or the Uhaul app appropriately prior to actually sitting there waiting to get pick up the vehicle and your phone can't communicate your location because the browser settings won't work.

Karin O.
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Friendly service, great rates, quick and easy check-in and return process. Vehicle was in tip-top shape. Highly recommend!

Linda B.
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Excellent service and friendly workers. Thanks!

William B.
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I made the reservation online. That seamed to go well. I got a text with the location and time. I show up on Saturday morning @ 8am to pick up the cargo van and the place is all locked up and nobody in site. I called the number of the location and "Larry" answered. Larry made me feel like I was bothering him. He tried his best to make me feel stupid that I was not a seasoned expert on U-Haul's procedures. He told me to download the App or wait for an hour because he was too busy for me until 9. I downloaded the App but it was too confusing for me so I waited an hour until Larry decided he was ready. Even then he kept treating me like I was stupid because I was not an expert in renting a van from U-Haul. I'm not angry really and I might use U-Haul again. Just thought Larry and U-Haul might want to know why some people might not come back.

ANTHONY P.
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El cliente no dejó un comentario.

Tyler H.
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The only thing is there were a few crushed energy drink cans on the footstep on the passenger side.

Sakteka R.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

Brett W.
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El cliente no dejó un comentario.

ANGELO G.
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El cliente no dejó un comentario.

Julie D.
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Larry provided EXCELLENT customer service. He and Sam answered my questions and provided useful information when I called to make a reservation. Larry was kind, courteous and pleasant at the time of both pickup and drop off of the rental van/truck. Wonderful experience! I will definitely rent from this location again.

JOSEPH S.
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El cliente no dejó un comentario.

Bryan S.
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El cliente no dejó un comentario.

ARLINDA M.
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Well organized. Great customer service. Couldn't be more satisfied.

Steven K.
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Keep up the good work!

James L.
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After hours pick-up using mobile is terrible. Confusing instructions, uploads are very finicky. Plus all uploads asked for at pick-up had already been submitted previously. Lock box was jammed so had to switch trucks on the fly. Tire pressure warning light was on for entire trip, which Uhaul personnel said they knew about but hadn't bothered to fix. You need to totally overhaul the mobile experience. I'm done with Uhaul.

Mike G.
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El cliente no dejó un comentario.

Roger A.
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I needed a hand truck and some packing blankets and none were available at this location. This made my loading process VERY difficult and forced me to go to Home Depot to BUY these items for my move.

RANDY E.
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El cliente no dejó un comentario.

Mark J.
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The individual who helped me (I think his name was Sam) couldn't have been more helpful. The truck I had rented hadn't been returned and he kept me appraised during the day as to where the truck was, and called when it finally arrived at the end of the day. He added miles to what I had been alloted, as I had to drive an additional 25 miles to pick up the truck, as the original location in Burnsville, MN didn't have the truck I had reserved., Again, the Chaska location, and Sam in particular, was just wonderful.

Zachary O.
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Friendly, helpful staff. I would definitely use this location in the future.

Michael S.
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The man (LA CLIPPERS FAN)working on Saturday last minute before closing. Got me a truck needed. Friendly, And most importantly we had a cool convo during this covid year. However, he said lakers (#2 fav) would win... sadface..... jimmy butler will be back. Price, location, and normal routine of service was as expected. But give it up to the real mvp. Great employe experience

Jay M.
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Nothing, pick up and drop off were very smooth. Great experience all around.

Gary C.
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El cliente no dejó un comentario.

Shawn B.
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El cliente no dejó un comentario.

Dennis K.
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El cliente no dejó un comentario.

Leyden I.
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El cliente no dejó un comentario.

Susan P.
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With COVID-19 perhaps it would be nice to put some disinfectant wipes in the cab to be able to clean the steering wheel and Services been touched. It was not clear to me that this was done.

Brad J.
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El cliente no dejó un comentario.

Jedidiah V.
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El cliente no dejó un comentario.

ANOOP K.
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Be courteous to your customers. I returned the rental truck in a slightly dirty condition, and the manager called my cell and spoke to me in a very harsh and condescending tone.

Yongmei C.
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El cliente no dejó un comentario.

Samuel P.
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Have a better drop off area. Make it known where you want drop offs

John S.
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Excellent service by Sam .

Amanda H.
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My only problem was I was to pick up the truck at 9am and with no person contact. When I got there at 9am, I loaded the website and it told me I had to wait until 10am when the place opened. I had to go in and talk with the people to get the truck. They were super nice but it's not what I had signed up for.

Stephanie F.
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Rental process online was simple and quick. Staff was friendly and efficient. We were on the road in no time. Especially appreciative of Covid19 practices. Will recommend this location.

Mark W.
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Very nice guys. Very fast service!

Todd H.
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El cliente no dejó un comentario.

scott L.
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Not open for return

Michael F.
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Uhaul did everything I expected for my move. Staff was very professional.

Thomas B.
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Very friendly, ready to help on short notice, really saved my entire move when a competitor canceled a rental truck on me.

John S.
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Professional and friendly staff.

Kristin T.
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El cliente no dejó un comentario.

Robert H.
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Uhaul needs to get their online app working. I've never had good luck checking in on line, even with an account.

scott S.
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El cliente no dejó un comentario.

Brett C.
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Maybe open earlier.

Patrick T.
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El cliente no dejó un comentario.

Paul O.
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Great streamlined process!

Yeisha C.
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The service was excellent!

Paul M.
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It was great and was treated very nicely.

Carmen P.
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Everything was handled perfectly- thank you!

Elisa B.
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El cliente no dejó un comentario.

Michael K.
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El cliente no dejó un comentario.

Robert S.
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Returning via the app was simple and fast.

Patricia K.
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Love Chaska location of Acorn. However, double-check the cleaning. French fries were in the door pocket...

Mary L.
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El cliente no dejó un comentario.

Erik K.
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The van I rented was sitting out front, clean and full of fuel. The manager (Sam?) made everything quick and easy. He was very friendly and professional. When I need a truck or storage in the future I will definitely go out of my way to give them my business!

Janet S.
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El cliente no dejó un comentario.

Corinne K.
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El cliente no dejó un comentario.

Gregg A.
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Larry was great to work with.

MICHAEL F.
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The guys in the office are friendly very Accommodating just a great experience thank you

Amber H.
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The prices were great and the service and employees was amazing

Scott D.
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El cliente no dejó un comentario.

John W.
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El cliente no dejó un comentario.

Jen O.
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They were so helpful and kind. Excellent customer service!! I would highly recommend this location.

Robert H.
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The team at Acorn is great!

paul T.
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El cliente no dejó un comentario.

Thany N.
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El cliente no dejó un comentario.

Mandeep V.
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El cliente no dejó un comentario.

Brent H.
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El cliente no dejó un comentario.

William K.
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El cliente no dejó un comentario.

Ryan M.
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El cliente no dejó un comentario.

Derek B.
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El cliente no dejó un comentario.

Brent A.
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El cliente no dejó un comentario.

Bill W.
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Everything went as expected. personnel on duty did aa great job.

Brittni S.
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El cliente no dejó un comentario.

Tamralynn K.
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El cliente no dejó un comentario.

Brett S.
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Truck was in great shape and it got the job done. It is ridiculous that I had to do all the work of checking the truck in and out, which used to be completed by a person, and somehow the price has gone up. Additionally, paying a fee for mileage AND being required to fuel up seems like overkill.

Timothy O.
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Keep up the good work !

Donald D.
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Everything was in perfect order. They were very efficient and professional. The truck worked great!

GERALYN M.
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El cliente no dejó un comentario.

Lauren N.
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El cliente no dejó un comentario.

Joseph T.
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El cliente no dejó un comentario.

Jeffrey F.
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El cliente no dejó un comentario.

Jollene R.
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Larry and Sam were both very helpful and informative. They helped me get a vehicle that would be easy for me to handle with enough room for what i needed to move. Excellent customer service. Will definetly be recommending them!

Julie T.
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The miles were wrong on the vehicle we rented, so we couldn't do the mobile check-in or drop off. The staff though - they were fantastic. Super positive and so friendly. The guy who helped us get it all figured out was awesome. I had to wait for a bit and the lady training was so aware and thoughtful about it. I didn't mind waiting at all, but it made it even better because they were so friendly.

Kimberly H.
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El cliente no dejó un comentario.

CHARLES Z.
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The gentleman that helped me rent the truck was very kind and knowledgeable. I would definitely recommend this location to friends and family. Great customer service A+

Andrew N.
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El cliente no dejó un comentario.

Sakteka R.
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El cliente no dejó un comentario.

Chad S.
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El cliente no dejó un comentario.

Nancy P.
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Loved working with Sam! Looked out for us and made sure we were well taken care of !

Amanda S.
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El cliente no dejó un comentario.

Don V.
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Super service

Mark P.
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El cliente no dejó un comentario.

Stephen M.
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El cliente no dejó un comentario.

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