Super friendly! They even gave me a ride home after returning the van!!
Stephen C.
Customer Reviews for Aceto Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing, I believe the current system is customer friendly and very easy to navigate via app.
CARLOS G.Great customer service and support
JERRY K.The van was available and very affordable!
Wajeedah S.This location was friendly and professional. I'm satisfied with the experience I was provided with.
Luis S.Great customer service. Thank you!
Yashira C.The young at the rental counter was welcoming, efficient and fast! I had a great experience at this location.
Nicole P.It was perfect from the beginning to the end. Recommended!
Jonathan C.Very good
ROBERTALEXANDER R.Servicio amable
Joseph K.Make sure vehicle is sanitized, with it being cold and flu season. Other than that, very friendly and was done in a timely manner.
Danielle R.The van was terrible. Had dirty clothes and had dirty stuff spilled in the cargo part of the van. The front part of the van had a very bad odor.
Vivian A.Very professional explained everything.
Bridget W.The truck wasn't clean and the door sensor needs repair therefore we had to listen to the sensor alert throughout the entire use of the vehicle. Very annoying!
Sherolde H.The self check-in took about 40 minutes to complete. They didn't tell us ahead of time what they would need to approve us, and we ended up having to add two additional people to the rental as proof of identity. We arrived at about 10:20, didn't leave until after 11.
Diane H.Air conditioner doesn't work in the van!!!! It was 94 degrees on Saturday! They need to fix this asap!!!
Leslie P.Glove box was full of trash and back area had a bag with trash, besides that the van handled well
Angel M.I never received an emailed receipt which I usually get and I need. Asap. Thank you.
Joshua D.This was the best experience I've had with Uhaul. I would definitely recommend this location.
Jonathan I.The Staff at Aceto Auto are excellent. In addition to being responsive and courteous, they are proactive to ensure the customer gets the proper equipment they need. It was a pleasure dealing with them.
Robert K.Absolutely terrible!!! You didn't have my truck at the reserve location. I had to take a smaller truck from another location. The online check in prices was cumbersome. Will not likely rent from you again b
Waleska B.Great customer service.
Mayra A.they charge me for coverage even though i did not opt..
shanti S.Clerk was very nice and professional
ELIZABETH A.Service sucks for this area… Also I'm being charged for fuel and I returned the truck with the same amount of fuel that was in there… I would like to be refunded for the fuel charge
Samyria A.Very friendly
CURTIS J.Everything was perfect during the time I've had it. And experience no problem from the location the truck was parked.
Efrain A.The check engine light was on for the duration of use. I rented the truck for six hours, because of problems with u-hauls system I only had use of it for five hours.
Michael E V.Very Happy with service
SALAAM M.Sent to wrong location to pick truck up. The wind shield was so Dirty could hardly see out of it.
Michael B.All was as expected
Lorenza W.The young lady who assisted me with the order was very friendly and accommodating.
Jon S.Amazing location!!! Cassandra is such a sweetheart, so professional, caring and sweet. I love this location
Stacy S.The staff are always nice.
Anthony P.this location is very accommodating. I highly recommend going to them for uhual needs
Scott B.Very good everything
Carmen C.Very nice staff, one of the nicest U-Hauls I've ever experienced. I Will highly recommend
Dave S.The guy when I returned the van never wears a mask. It isn't appropriate.
Scott B.The online process is awful. When I got there I had to do all this extra verification and providing a phone number for someone besides myself or take a picture of my lease agreement. Who would have a lease agreement on them in the parking lot of a uhaul. Then I had to take a headshot of myself and wait 20 mins in the cold for it to be improved. Next time have this available to be filled out prior to picking up.
Peter H.the guy working the counter NEVER wears a mask. it isnt safe
Scott B.As a safety precaution Due to Covid-19Kindly Inspect and check all fluid levels, Also thoroughly clean Interior and Exterior of all Vehicles and Equipment prior to online purchase for pickup which would save customers from having to especially if they're in a hurry to keep an appointment But overall Great price & Customer Service from Great Staff would definitely recommend.
Murry G.They are very accommodating
Scott B.The owners' daughter, who is the check in person was great. She was helpful, went out of her way to see that all of the things that needed to be checked were checked. The place doesn't look like much when you get inside, but it was obvious to me the owner is interesting in serving customers.
Thomas H.Extraordinario servicio al cliente
DANIELLE S.the van kind of had a strange smell.
Scott B.they were nice and easy to deal with. I would go there again
Scott B.Professional, friendly, and fast!!
James S.Anton went above and beyond for me. He is what makes this location great
Leonard D.coffee and Donna well reserving the truck
Damaris G.all was taken care of perfectly fine with me :-)
Marisol S.My hand truck I paid for wasn't in the truck Didn't realize until I got to moving location. I did the check in by phone
Craig C.Paid for 2 packs of moving blankets and didn't receive them. Booked a 20' truck got a 15'. Windshield had a massive crack. Truck was dirty inside and a used mask was on the floor.
Josh C.Quick and convenient
Rachel L.Awesome place to rent from. The owners are great to deal with and provide you with what you need to have a good experience. They are very flexible and understanding with the customers.
Donna M.Estaba a tiempo
Carmen C.Staff was quick and professional.
Hoanh T.If every U Haul was like here it would be ??
Asters Floral J.