Customer Reviews for Accokeek Gas & Go
(Distribuidor de U-Haul del vecindario)

567 comentarios

201 Bryan Point Rd   Accokeek, MD 20607

(301) 203-0127

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 6:30 p. m.
  • Dom.: 8 a. m. - 6:30 p. m.

Servicios en esta ubicación:

Contáctanos

(301) 203-0127

201 Bryan Point Rd
Accokeek, MD 20607

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 6:30 p. m.
  • Dom.: 8 a. m. - 6:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Solomon M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eunetra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Everett S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Everett S. 
Clasificación:
3.0

Truck had a damaged tire that I missed on my initial inspection, and location lacked packing materials which is fine—many locations don't but the app should feature a warning saying as much On the positive the vendor was very courteous and professional

Erik B. 
Clasificación:
5.0

Friendly.

Linda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
3.0

The truck was filthy. It had vomit on the passenger side door, there was trash in the vehicle and the entire truck smelled like an ash tray! TERRIBLE

Donica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALEKA G. 
Clasificación:
5.0

Very helpful and informative service. Helped make the renting experience pleasant.

Raymond G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlotte J. 
Clasificación:
5.0

So sorry my friend. They were perfect. Smooth. Clean efficient. Courteous. Friendly and professional.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freda A. 
Clasificación:
5.0

Very Nice People and fast Service. I will definitely come again.

Hardeep B. 
Clasificación:
4.0

The only concern I have with the truck is that it needs maintenance service. One light stayed ion which means something is terribly wrong with that vehicle. After driving to a certain point, the gas ran low very quickly. . It kept stalling and I didn't feel safe driving that particular truck. However, I have rented another truck In the past, abs had good gas mileage and a smoother drive. This vehicle should be put in the shop for a checkup.

Crystal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesa L. 
Clasificación:
5.0

Exellent custumer service

MARVIN R. 
Clasificación:
5.0

Great customer service skills I love that accokeek location

Deborah Y. 
Clasificación:
3.0

Be a little more customer friendly

Eddie T. 
Clasificación:
5.0

Customer Service is Outstanding.

Crystal L. 
Clasificación:
5.0

The folks at Accokeek were helpful and friendly.

Nolan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE G. 
Clasificación:
4.0

Let the attendant walk over the truck with you and not separate.

Elston K. 
Clasificación:
5.0

They are very friendly

MIKE M H. 
Clasificación:
5.0

N/a reservation was seemless

Tradicia G. 
Clasificación:
5.0

Very little could be done to change the great deals and service you receive at Gas & Go

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thurman C. 
Clasificación:
2.0

Call the customer to confirm reservation days before. I was yelled at and told I didn't have a reservation had to pay for a truck twice. Called the main number to resolve my issue they were no help. I will dispute the initial charge

Stefanie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

Friendly staff . I just moved to this area and needed a truck so badly, I found this location very helpful

Pedro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George J. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEISHA H. 
Clasificación:
5.0

Everything was good from the time I rented the van to the time I turned it back in everybody was very professional and made my rental experience less stressful as possible I'll recommend it to a friend

GARY W. 
Clasificación:
5.0

Very kind helpful and accommodating

Sholom K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thurman C. 
Clasificación:
5.0

Continue doing what you are doing!

Celia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
2.0

Check the orders and notify the customer when requested materials aren't available (e.g., dolly). Inspect vehicles after each use to ensure customers don't receive a sub-par or damaged vehicle (e.g., urine in the seat).

Jamila S. 
Clasificación:
5.0

All went well

Juanita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
5.0

Truck needs to be cleaned out after each use.

Wesley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryle C. 
Clasificación:
5.0

Vehicle was available and in good condition.

Javaun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick J. 
Clasificación:
5.0

Smooth & easy process of renting needed truck/ equipment/ supplies needed. The management & employees at Accokeek Gas & Go made this process even better. They were professional & attentive. A++++

Ryan B. 
Clasificación:
4.0

The equipment was moderately clean. I would recommend that during COVID, they clean the seats and steering wheel. The customer service was absolutely wonderful. Greeted with a smile even through the mask. Wonderful location and appreciated the smooth check in and out process.

Nedria B. 
Clasificación:
3.0

The big issue is not with Accokeek Gas & Go. They were friendly. I made a reservation with UHUAL at a location close to my home. The reservation was switched the day of and I had to drive much further (which means more miles traveled) than the 3 locations close to me. This was a big inconvenience.

Karida C. 
Clasificación:
5.0

The truck was clean and the process was very quick and friendly, however, the AC did not work in the truck and I rented it on a day that was close to 90 degress.

Heather P. 
Clasificación:
5.0

Rep is very polite & always gives 100% customer service.

Sarita W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnita E. 
Clasificación:
3.0

The process of getting approved is so daunting. Also getting the key from the clerk was a confusing mess.

Darius S. 
Clasificación:
3.0

The truck was filthy. We used Lysol wipes to clean the steering wheel and inside of the front of the van. The first 9 wipes were completely BLACK!! Disgusting! The guy was friendly and quick though.

Stefanie S. 
Clasificación:
3.0

I had to get your rates off line, and your site was down for three days... both times I rented from this place they quoted me 1.99 a mile but your site said .99 a mile and I was told with local travel i didn't have to pay mileage... I little disappointed on what the total ended up being and that I continually have to stay on top of the cost. What you say it will be and what it was

Maria F. 
Clasificación:
2.0

The truck was extremely filthy! For this to be COVID, generally the other locations are your to disinfect and remove trash etc. I had to clean this truck before usage which is unheard of. I would not recommend this location.

Aisha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
5.0

The owner was super nice and willing to work with us. Process went very smooth!!

John B. 
Clasificación:
5.0

Nothing all work as things should work. Process was fast smooth. Vehicle clean and ready to go. Representative working, was fast, organize, explain everything nicely and clearly, treat every customer in store with respect and was friendly and respectful to everyone. Kudos to the location. Definetively will rent there again when I need to.

Freddie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joyce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francisco D. 
Clasificación:
4.0

Good good people good location

Francisco D. 
Clasificación:
4.0

I would just make sure the interior of the truck is cleaned up like the floors.

Elaine A. 
Clasificación:
3.0

Very friendly service.

Kim P. 
Clasificación:
5.0

"Oil Change Required" light was on when I started the van. Need to do the prescribed maintenance performed in timely manner.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

juanita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE S. 
Clasificación:
4.0

Uhaul does have the best rental prices, however the process used in charging is confusing to the customer & to some employees as well. There are discrepancies w/our Uhaul charges every time we rent requiring contact w/corporate in most cases as the merchant can't explain.

Terrence B. 
Clasificación:
4.0

This location was given as an alternative bc my time/ location was not available. it was a quick and easy process. Professional. i will use again in the future.

Sharonda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debi C. 
Clasificación:
5.0

Love this Uhaul location. Always fast & courteous. Mistakingly booked 2 reservations, they called me confirm & fixed it right away. Have used them 3 times now in the past year & a half and will use them again! They are my "go to" for Uhaul. Thank you Acokeek Gas & Go Team!

ANGELIQUE H. 
Clasificación:
5.0

Maybe include a dolly & moving blankets

ANGELIQUE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd E. 
Clasificación:
3.0

Ensure the junk is removed from the vehicles before leasing. I was not going to clean someone else's mess. Beyond that, their customer service is good. I would lease from them anytime.

NORMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANEITRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Location was convenient. Attendants were friendly and helpful. Reserved rental truck on line and process went smoothly for pick-up and return.

Demetreus W. 
Clasificación:
5.0

Thank you for accommodating during my need of a vehicle and the service was excellent. The vehicle was beyond my expectations and it almost felt like being in my personal vehicle.

Marcia S. 
Clasificación:
4.0

no comment

Micheal B. 
Clasificación:
3.0

Ensure return instructions are clear.

NORMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dwayne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin C. 
No se han enviado comentarios para esta ubicación.

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