Access Self Storage
(Distribuidor de U-Haul del vecindario)

1672 comentarios

475 Arbor Hill Rd   Kernersville, NC 27284

(336) 497-3396

Horario

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado

Contáctanos

(336) 497-3396

475 Arbor Hill Rd
Kernersville, NC 27284

Horario

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Latoya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROJELIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLENE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

Y'all are doing a good job

Wade S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY B. 
Clasificación:
5.0

Na

jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROJELIA H. 
Clasificación:
3.0

Questioned about the why i had a hand truck an not an appliance dolly?

Kelvin F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Have the key drop off location be a bit clearer

Jeremy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

You are doing an excellent job!

Stephen S. 
Clasificación:
5.0

Very friendly and helpful, I've used U-haul before and this location is far and away superior to my previous experience. I highly recommend these guys!

Todd T. 
Clasificación:
5.0

Great customer service before, during and after the rental. George and Terri are fantastic.

Rick G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Linda B. 
Clasificación:
4.0

Have the staff wear face mask during the pandemic!

Alain T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR J. 
Clasificación:
5.0

When you list a trailer as 6x12, it could actually be 6x12 instead of having an effective use of less than 5x12. It sucks when you make a 2 hour drive only to find out that there are walls that stick out on the back and take more than a foot of clearance off the width of the trailer so your UTV you were INTENDING to pick up won't fit. Then I got the pleasure of a 1/2 hour wait on the phone only to find out there were no options nearby to get a bigger trailer. So I got to make the 2 hour trip back home, empty, and I'll have to find another way to get it home.

Adam L. 
Clasificación:
5.0

Excellent customer service. Very helpful

Zachary H. 
Clasificación:
5.0

They were wonderful. Our truck was clean and ready to go. We really appreciate their easy réponse when we made our rental appointment very kind people and helpful. .

Terri V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy H. 
Clasificación:
5.0

I had a great experience.

Nicole J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
5.0

This was the best U-Haul experience ever! I usually hate U-Haul and only use them when I have to, but they were so helpful here!

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

Would be nice if the trucks were fitted with USB ports! George is awesome!!!

Guy M. 
Clasificación:
4.0

Uhaul was very considerate of the wait time to pick up and compensated us accordingly. Very impressed with their service!

James V. 
Clasificación:
5.0

Smooth rental start to finish. Great place. Great customer service. Highly recommend.

cara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

Nice place to do business.

Steven C. 
Clasificación:
5.0

Airbag dash light was on.

Dan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy L. 
Clasificación:
5.0

Fantastic people! Fantastic place! I can't say enough good things. Highly recommend!

Wesley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
5.0

This was one of the best uhaul locations Ppl were so nice

Elaine F. 
Clasificación:
5.0

Just didnt realize I had to sign the van back in and it wouldn't work on my phone for some reason

Tina B. 
Clasificación:
5.0

Great

James B. 
Clasificación:
5.0

Nothing. The entire rental experience went very well.

DUANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE B. 
Clasificación:
5.0

Improvement not needed a great experience.

Joseph B. 
Clasificación:
5.0

The people are friendly, accommodating, extremely helpful, I would use them again when needed

vernon B. 
Clasificación:
5.0

Very helpful very friendly staff not sure you could do a thing different

Don B. 
Clasificación:
5.0

Great Place to go quick and easy

MICHAEL H. 
Clasificación:
5.0

Very friendly associates.

Alan B. 
Clasificación:
5.0

Clean, friendly superior customer service.

Tina T. 
Clasificación:
5.0

Overall a great experience. I have rented from here several times.

CODY W. 
Clasificación:
5.0

Staff very accommodating, friendly and helpful. Facility was well maintained, clean and bright. It was the best u-haul experience I have every had,

Collier J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
2.0

The lady who answers the phone is extremely rude and needs a lesson in customer service.

Katherine D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Guy G. 
Clasificación:
5.0

Always an efficient process. Never have an issue with equipment availability.

VINCENT A. 
Clasificación:
5.0

None I can think of! The website was easy and helpful. The lady that assisted me at the location was very polite, personable, and helpful. The whole process was easy and satisfying! Very pleased!!

Greggory P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Caleb L. 
Clasificación:
5.0

Keep up the good service

David B. 
Clasificación:
5.0

The lady working the front desk was so nice & friendly

Alisha C. 
Clasificación:
5.0

Friendly and responsive staff. Everything was in order for a smooth checkin when i arrived. I was running a bit late and the facility called to make sure i was on my way. Excellent customer service.

JOHN W. 
Clasificación:
5.0

I couldn't be happier with my experience. Very simple straightforward process, and friendly knowledgeable staff. I would definitely recommend.

Stefan L. 
Clasificación:
5.0

The lady that checked us out was extremely helpful and the vehicle was very easy to use.

Kirsten P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobbie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy H. 
Clasificación:
5.0

the service was very quick and the receptionist was extremely friendly and very helpful.

Jeffrey I. 
Clasificación:
5.0

The staff at this location are very friendly and do their job well. I Have rented from them twice now and they have always been so helpful.

Ryan Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip P. 
Clasificación:
3.0

I made an online reservation for a ‘10 truck and when I got there the represetince was already extremely rude before we could have even entereted the building. To only make matters worse, she very rudely tells me “it's doesn't matter we do not have that truck here for you” even though there were about 2 of the trucks I needed outside. She said I would have to get a bigger one so I did. However, she lied to my face and told me not to check in the vehicle @ the designated time to WAIT until she checks it in personally so I won't be charged “$20” when it was the other way around. I will never return here and I hope no one else does. She's very lucky I do not decided to make the situation bigger and call cooperate or her district manager to receive my money back.

Nylah P. 
Clasificación:
5.0

I have rented from U-Haul for years, and this was the best experience that I ever had. Typically I do not give reviews; however, I could not allow this opportunity to pass without sharing my gratitude. The staff Teri and George both were wonderful! They were professional, kind, and a joy to talk to. The establishment was clean and the vehicle was clean and very well-maintained.

Kathy L. 
Clasificación:
5.0

Very Pleasant experience. Prompt service. Very clean Lobby. Had Mints out. Required COVID Mask. Brought truck to the Door. Very Clean. Would definitely do again. No issues with Truck. 26foot. It was a storage lot so there were cameras everywhere you could see on screen behind clerk.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
2.0

Make the hook up properly.

Garry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles E. 
Clasificación:
3.0

My only complaint was that I had a 2-day rental and only needed to use the truck for 3-1/2 hours. Upon returning the truck, it was immediately rented to another couple. Since I was moving my son (who lost his job and needed to move back home) I was hoping that my 3-1/2 hours could have been pro-rated somewhat since the truck was rented to someone else immediately upon returning it. I was looking for some compassion since the rental got double-dipped in your favor, but compassion was nowhere to be found.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila L. 
Clasificación:
5.0

I own a furniture and decor business and I ALWAYS recommend the Arbor Hill location in Kernersville to my clients. I'll even call the for my clients if need be. The crew at that location is simply unmatched in professionalism, vehicle cleanliness and accommodating last minute truck needs without a hiccup. Between myself and recommended clients- we've used plenty of trucks from here over the years and will continue to.

SHANNON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON K. 
Clasificación:
5.0

Very easy to find the truck I needed and to rent the truck online. Pre registration was a breeze online. Once at the store I was in and out in less than 10 min. After a few instructions I was assisted with adjusting mirrors and down the road I went.

Edward W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan C. 
Clasificación:
5.0

Nothing. The staff went above and beyond to accommodate me.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOYCE S. 
Clasificación:
5.0

Bring back the good ink pens. ;) seriously, I absolutely can not possibly praise the crew at this location enough. I rent trucks in a relatively regular basis (I own a Furniture business) and they are always incredibly professional and efficient.

SHANNON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammad A. 
Clasificación:
5.0

The location is great. Would recommend to anyone needing moving equipment and storage space.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P. 
Clasificación:
5.0

Did an after-hours return here. I've used them previously and have had good experiences.

ROBERT W. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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