Customer Reviews for Access Self Storage Pleasant Grove
(U-Haul Neighborhood Dealer)

199 comentarios

3241 S Buckner Blvd   Dallas, TX 75227

(214) 321-1791

Horario de oficina

  • Mon-Sat: 9:30 am–5:30 pm
  • Sun: 1:30 pm–5:30 pm
Horario especial
  • 2/16/2025: cerrado
  • 2/17/2025: cerrado
  • 2/23/2025: cerrado
  • 2/24/2025: cerrado
  • 3/2/2025: cerrado

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(214) 321-1791

3241 S Buckner Blvd
Dallas, TX 75227

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 9:30 am–5:30 pm
  • Sun: 1:30 pm–5:30 pm
Horario especial
  • 2/16/2025: cerrado
  • 2/17/2025: cerrado
  • 2/23/2025: cerrado
  • 2/24/2025: cerrado
  • 3/2/2025: cerrado

Mostrar todos los horarios

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Trailer was very messed up. The bottom of one tire has wires sticking out and had to be repaired had to postpone leave a whole extra day so it could be repaired. We had to wait for the guy to mark the trailer with tons of x's and they caulk the fender back on

Michelle C 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD S 
Clasificación:
5.0

Very pleasant and wonderful 😊

DEBBIE R 
Clasificación:
5.0

Can't think of anything. The staff were very professional but also friendly. Would definitely rent from this location in the future.

ALLEN W 
Clasificación:
5.0

I think everything went well on my end I only need to rent to get some washer and dryers moved to my house so it was great for me. The man working at the place was awesome and very nice. Just because of him I will definitely return.

CHERISH G 
Clasificación:
5.0

This location is awesome and Glen took care of my rental needs. Would definitely return and recommend this to a friend. Thanks Glen.

DERRICK R 
Clasificación:
5.0

El cliente no dejó un comentario.

Elena O 
Clasificación:
3.0

Make sure the chains are on the trailer before a rental. If another trailer wasn't there with chains I'm not sure what would have happened.

Mathew S 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA W 
Clasificación:
5.0

El cliente no dejó un comentario.

Jermari T 
Clasificación:
5.0

The customer service is great and they’re very helpful.

MICHAEL D 
Clasificación:
5.0

El cliente no dejó un comentario.

mary g 
Clasificación:
1.0

El cliente no dejó un comentario.

ROBERT L 
Clasificación:
5.0

The staff were very helpful and courteous. The pickup process was easy.

EDWARD H 
Clasificación:
3.0

El cliente no dejó un comentario.

FELIPE M 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHAD H 
Clasificación:
5.0

Nothing to improve as of now everything was straight professionalism thanks 😊

BRIAN H 
Clasificación:
4.0

El cliente no dejó un comentario.

BENNETH H 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracee M 
Clasificación:
5.0

Nothing....Great customer service.... 5 stars

TORREY S 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolina D 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose l 
Clasificación:
1.0

El cliente no dejó un comentario.

Adilene C 
Clasificación:
5.0

El cliente no dejó un comentario.

Araica K 
Clasificación:
4.0

Nada

Lula J 
Clasificación:
5.0

Excellent customer service

Dequinton H 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S 
Clasificación:
4.0

Everything was great except for the steering on the truck was very squirrely

Tammy H 
Clasificación:
5.0

N/C

Andrea H 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy e 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna N 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay A 
Clasificación:
5.0

Thank you for making this process so smooth, we are very thankful for your service and the gentleman that checked us in was awesome!

maura v 
Clasificación:
4.0

El cliente no dejó un comentario.

Isela V 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle e 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward O 
Clasificación:
5.0

Nothing. This was the best truck (or even car) rental experience that I've ever had. Tina was very helpful and accommodating. No unexpected charges or fees and the truck was clean and ran well.

Brenda N 
Clasificación:
4.0

El cliente no dejó un comentario.

Cathy H 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B 
Clasificación:
5.0

I didn't entirely understand the fuel process so at check in I took a picture of the fuel and didn't put the actual amount fuel and I was overcharged for fuel. I do have the photos just didn't completely understand the process.

Tobias S 
Clasificación:
5.0

So easy and we were grateful for this

shauna m 
Clasificación:
5.0

They doing awesome job and help me communicate with me , how thing work. Give them 5 star!

lorenzo o 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgina S 
Clasificación:
2.0

The brakes were terrible. My fridge ended up falling over even when I went I was going under 20 MPH.

Catherine M 
Clasificación:
5.0

This is one of my preferred location for rental. both husband and wife are very sweet, good customer service, and most importantly they are very reliable. I am a frequent U-haul renter, you won't believe how loosely managed and unreliable some of the other locations are.

Vinod C 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus B 
Clasificación:
5.0

Friendly service super professional

Valerie C 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL P 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawneta j 
Clasificación:
4.0

El cliente no dejó un comentario.

Malachi S 
Clasificación:
5.0

Husband and wife at this location is super nice, always pleasant and what they can. Its one of my preferred location for Rental

Vinod C 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A 
Clasificación:
3.0

El cliente no dejó un comentario.

Hollye W 
Clasificación:
5.0

El cliente no dejó un comentario.

paul w 
Clasificación:
3.0

Prices are too high. I was asked to return my truck earlier than I booked because they do not allow trucks parked outside the gate. They should have someone on duty for that rather than ask me to be done sooner to avoid a few.

Jalesa B 
Clasificación:
5.0

El cliente no dejó un comentario.

demetrices r 
Clasificación:
3.0

Make sure Customer actually gets Receipt and not an email where when you open the attachment it is blank

Susan B 
Clasificación:
1.0

Be upfront with pricing. No hidden fees and make sure that your hours of service matches with the email hours of service.

Tandra G 
Clasificación:
5.0

Great location. Great help. Lots of space

Doyle C 
Clasificación:
5.0

El cliente no dejó un comentario.

franky h 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent F 
Clasificación:
5.0

Service your Uhaul! I've driven uhaul's 3-4 other times before and it was never as bad as this one. At some point I wasn't sure if the uhaul was going to break in time or if I was about to just run a red light into traffic. Other than that everything else was great.

lucy o 
Clasificación:
5.0

Get ppl their money back as fast as y’all take it.

chester b 
Clasificación:
1.0

Poor communication!!!!!!

Katherine G 
Clasificación:
5.0

This location makes the process so easy and convenient. Especially since we rent a unit here and it's a breeze to get things done that we had planned this weekend. Great people and a great place doing a great job.

David T 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H 
Clasificación:
5.0

El cliente no dejó un comentario.

shameika H 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy H 
Clasificación:
5.0

Nothing both employees were professional and friendly....

CRISS S 
Clasificación:
3.0

Your charges on gas is too much

Olushola P 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob E 
Clasificación:
5.0

The self truck return was NOT as simple as I thought, but I got it done.

MonaLisa L 
Clasificación:
4.0

El cliente no dejó un comentario.

corey W 
Clasificación:
3.0

Your prices our out rates and don't explain the extra fees at all.

Deidre B 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina W 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert s 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B 
Clasificación:
5.0

El cliente no dejó un comentario.

Isai L 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah F 
Clasificación:
4.0

I originally reserved to pick up at js mini mart...terrible experience, ABSOLUTELY TERRIBLE. Long story short, nothing about that place, says uhaul but the trucks outside...HORRIBLE REPRESENTATIVE OF YOU BRAND. what s joke. Shut that place down. AND TO THINK I BROUGHT MY FAMILY WITH ME, TO RENT A TRUCK...THAT'S SO SAD. I had to pay more in the long run. Ms Tina at the Access location was the only reason i didn't take my money and business elsewhere. Give her a raise ASAP.

charles f 
Clasificación:
1.0

Double charged my renting rate... when I brought the vehicle 2 hours early.

Asgede S 
Clasificación:
5.0

Service rep was friendly and patient.

letty r 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS M 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel N 
Clasificación:
2.0

Give me the uhaul location I asked for. Give me a truck that is not damaged. Give me the dollys that I asked for when I applied for the truck.

Nick L 
Clasificación:
5.0

Car was easy to drive and I used the app to check in. Very easy. Had to use the truck longer than usual but U-haul extended my reservation without hassle.

Veronica C 
Clasificación:
1.0

I was threated by the representative. I scheduled the uhaul for 3 hours and was told i would be charged an extra day for being late 30 minutes. I was told there was another customer that reserved the truck. I just dont see how that was my fault and why i should pay. Please call me on this. I was very upset, as it was running behind let alone have someone threaten me in my time distress.

Alfonso H 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie C 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharronda L 
Clasificación:
3.0

El cliente no dejó un comentario.

Sam C 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven R 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharronda L 
Clasificación:
5.0

The service was great! U Haul in general is failing as a viable business with rentals being the main problem. Renter beware!

OMAR G 
Clasificación:
5.0

A plus service! Thank you!

Jose R 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHRYN P 
Clasificación:
5.0

Great service

RHONDA M 
Clasificación:
5.0

This location the people were so super polite and friendly. Very clean, I would highly recommend this location to my friends and family.

PATRICIA L 
Clasificación:
1.0

Uhaul was unorganized. The truck had little to no gas. I had to add gas's before I could use it the add gas before returning it and they STILL CHARGED me for not putting gas in the damn truck that was EMPTY when I got it. I was told to drop the truck off in one location (I did the SAME DAY OF RENTAL) yet a rude woman was calling my phone the first thing the next morning accusing me of stealing the raggedy and dirty truck!! I WILL NEVER EVER EVER use UHAUL again.

latonya g 
Clasificación:
5.0

Excelente

YOLANDA W 
No se han enviado comentarios para esta ubicación.

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